VitaminSea Seaweed, LLC.

Hello, Based on information contained in your emails and online account, I can see that there have been text messages uploaded and visible in your accountAdditionally, and based on tte same information, it is conclusive that the software was installed and collected data.It is not advisable
that I display the information stored in your account in this forum, but with your written authorization and the permission of this forums supervisor, I will gladly provide that information.We are here to assist you with using the programUnfortunately, you are not eligible for a refund

Dear Customer, our records indicate that we tried to assist you to get your software up and workingYou declined to fill out the IT scriptOur refund policy clearly states that if you activate the key or if there is any data uploaded to your account, no refund is due. please feel free to
review the refund policy below : ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
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I'm still locked out, still didn't receive a credit of $69.99, and will not pay the $a month
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear customer, I apologize for the issue you are experiencing, for immediate assistance please reach out to our senior support supervisor at : ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Due to repeated
unethical business policies and poor business ethics I no longer feel confident in your productYou have falsely advertised your product, not to mention your customer service reps are incapable of resolving anythingThey only give the same response over and over again with the hopes people just give upI no longer trust you will keep the confidential information safeI requested a full refund, not reestablished access.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I do apologize that you are not completely satisfied with our software we are more than happy to assist you with whatever issues you are experiencing Kindly reach out to the support supervisor directly at; ***

Hello Customer, Our primary goal is to make sure that your software stays up and running for you. Please contact *** for assistance with getting your software up and runningOne of our friendly technical support agent will be glad to assist you with any issues
that you are experiencing

Dear Customer, You were refunded for the Additional features on 11/**/and denied for the software being that you activated the softwareOur refund policy clearly states if you activate or use the software in any way it voids our return policy. For a more in-depth explanation
regarding our refund policy, please visit the link below: ***

We do apologize you are not completely satisfied with the software Kindly reach out to the senior supervisor for immediate assistance at; ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined
that my complaint has NOT been resolved because:
I have not received any refund I called my credit card company & there is no pending credits This company has been saying since May that they have issued a refund or that I can't get a refund for a product that doesn't work I feel like once again they are lying
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hello,We apologize for the inconvenienceYour service has been restored

Good Afternoon Customer, Upon checking our records you have not submitted any request to receive a refundWe are not affiliated with DDI UtilitiesWe are only Highster MobileI have also submitted a ticket to the correct department on getting you a refund issuedPlease check your email
address for confirmation of a refund

We do apologize you are having some issues with the software After further reviewing the account we see that indeed the software was installed correctly and data is uploaded to your control panel Our support team is more than happy to assist you with your software Kindly reach
out to the support supervisor directly at: *** fur further assistance

Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have emailed Talia H*** also and she was suppose to email me with an update and never hasThe last email was on 3/**/and she said they were still troubleshooting and working on updating the iOS softwareIt has been weeks and I have gotten nothing from them or used their software at allThey continue to not give me a refund and that's all I'm asking as their software does not work like they said or compatible with all devices and iOS versions are not updated like mentioned on their websiteI have also emailed the jailbreak support and have not heard nothing.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We do apologize you are not completely satisfied with the software The senior support supervisor will be reaching out to you to confirm your information to issue your refund

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Here is a link to the refund policy: *** and below my response is the full refund policy pastedNowhere does it state that if the software is used in any capacity that I am uneligable for a refund In fact, it states that if I do not install/use it correctly that it's not refundableSo which is it? If I do not install correctly it's not refundable, if I do install correctly and attempt to use it, it's not refundable....Why don't you just advertise the product as "NON REFUNDABLE" then? I have tried the upgrade you sent, to no avail, the features are still not workingI am unsatisfiedI have installed correctly as instructedAs stated in the General area of your refund policy, if I am not satisfied with correctly installed product, I get a refund if I request it within ten daysThanks
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In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hello,Your account has been reactivated

Hello Customer, You were refunded in the full amount of $on November *** Please contact your bank to track the funds, we have done all we could do on our end

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I resubmitted my request to the corrected email address and have received no response from the supervisor.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***