VitaminSea Seaweed, LLC.

We do apologize you are not completely satisfied Kindly reach out to the support supervisor for immediate assistance at; ***

Revdex.com:At this time, I have not been contacted by ILF Mobile Apps Corp. regarding complaint ID ***.Sincerely,*** ***

Thank you for reaching out to us! We do apologize you are experiencing some issues After further review of your account, I do see that the software was installed and information is present in your control panel I would like to escalate your issue directly to the Senior Technical
Support Supervisor where you can obtain personal one-on-one support to get your issues completely resolved.Kindly email *** for immediate support and assistance with your software

We do apologize you are not completely satisfied with the software Kindly reach out to the support supervisor directly at; *** for assistance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The first request I made for a refund was on 3/* and as I mentioned before I was denied several times due to your advertisrent of a 100% guarantee. Also, despite your prior response that my account was reinstated, my access is still blockedAlthough this time I'm told it's a review of my account by your compliane teamHow ironic that the same day I reported your company to the Revdex.com you are suddenly reviewing my accountOh wait, maybe irony isn't the word in looking forRetaliation seems to fit better!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The senior support supervisor Fran F* had contacted me by email and stated that she would be more then happy to helpI emailed MsFran F* and explained to her that the policy stated that for any reason you are dissatisfied with the software, You have day to get a full refund from the fist day of purchaseI explained to MsFran F* that I was not happy with the software that I purchased from the company and would like a refund for my moneyMsFran F* emailed me back and stated ( Thank you for responding to me. I have researched all of the correspondence between yourself and our support team. I see you requested your account to be deactivated, which it has, however, I do see that you installed the software. Can you please explain what exactly you are having issues with the software?)I emailed MsFran F* back and explained to her my troubles and that I would like a refundMsFran F* emailed back and stated (I am more than happy to help you. You say the software is not working properly... Exactly what is the issue? If you would like to talk by phone, please let me know and I will call you.) I emailed MsFran F* back and have not received a response at this time
In order for the Revdex.com to appropriately process your response, you MUST answer the question above

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hello,We apologize that you are not completely satisfied with your purchase After researching your account, I found that the software was installed and used We are more than happy to address and assist your issues so you are completely satisfied.Kindly email our Supervising
Customer Support Representative at: *** and we will provide you with the utmost support to get you up and running quickly.Thank you very much for allowing us the opportunity to address your issue.Best regards,Customer SupportILF Mobile Apps Corp

I do apologize for the issue with the refund process We have indeed issued your refund Kindly allow - business days to see the actual refund

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been
No, it is not workingNot all WhatsApp messages are coming through, believe me I have Tried sending and receiving messages myself and they are not showing up on my dashboard.Call recordings are not working at all even I turned it on and texted the target phone*** isn't working. Not all sms messages are being documentedJust to name a few problemsI'm tired of the back and forth with incompetent Customer serviceI want a refund as guaranteedI love how you are avoiding any and all problems and questions I bring up here. I'm tired, you're tired, just refund.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We do apologize you are not completely happy with the software For further assistance, kindly reach out to a support member at; ***

We do apologize, however, your concerns have been addressed and we now consider this matter closed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Yes, *** does not claim 100% undetectable, however I purchased the app from *** which states it is owned by the same company, leads me to all the same support pages, has all the same information as the other site, and obviously ILF Mobile apps was able to verify my purchase information so me purchasing from *** is obviously related to ***Attached is a screenshot of said website should that site be taken down for some reasonAgain, *** does not claim 100% undetectable, but *** which offers the exact same service from the exact same company, does.In answer to the question asked by the company:LG G3Android version 5.0.1Software version ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear Customer, I do apologize for the issue you are experiencing.  Kindly reach out to our Senior Supervisor for immediate assistance at:    [redacted]

Thank you for reaching out to us regarding your purchase, however, our records indicate that you were issued a full refund on July **, 2015 as requested.If you have any questions, or need additional assistance, please contact our Support Supervisor directly at:  [redacted]

Thank you for contacting us.  After reviewing your account, we see that you submitted a request for a refund and/or assistance with the software less than 24 hours ago.  Our on-line support team responds to tickets within 24 to 48 hours.  Our support supervisor is more than happy...

to assist you with the installation process.  Kindly email her directly at;   [redacted] as you will be assisted immediately.

We do apologize you are not completely satisfied with the software.  We have already issue you a refund.  For further assistance please email;   [redacted]

Thank you for reaching out to us!  We do apologize for the issue you are experiencing and have issued you a full refund.

Hello Customer, I do apologize and am sorry for the inconvenience, your account has been re-activated.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have been tried many times to resolve this issue with the company - they have been unable to resolve the issue. I have not been able to use their product - this product has been "retrieving data" since day one. No data has ever been retrieved. Please refund my purchase.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]