VT Party Starters

LRevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] I have not received any additional calls since I filed the complaint Which is what I wanted, however, I am still very concerned that my personal information was obtained and sold without my knowledge or consent Though the business indicates they contacted the businesses they sold my information to I have no way of verifying that I am making this as completed because the final result is as I desired but I still think that this business should be exposed to greater scrutiny What are they going to do in the future to protect other innocent consumers Was any attempt on their part made to verify the phone number provided was legitimate and owned by the person who signed up on their website? Was any attempt made to verify that the number was not on the state and national do not call lists or was a cell phone number? My situation indicates a lack of ethics on the part of Rewardzone USA that concerns me greatly Thank for your assistance in this matter Sincerely, [redacted] Sincerely, [redacted]

Dear [redacted] -Thank you for contacting RewardZone USA, LLCWe are in receipt of your complaint to the Revdex.com, dated 11/*/ We responded to your many emails to let you know that we only have you registered for offers You were told you need one additional offer and were also given a link to come back in to resume the process and register for your fifth and final offer In your emails, you claim to have completed four offers You need one more in order to qualify for the $gift card Once you complete the final offer, we promise to send you the prize.A bit about our program: The email you received was to prompt your entry into our survey and promotional program We operate the survey and the promotional program that appears after you complete our survey Throughout this promotional program, you must complete the required number of advertised offers in order to qualify for the promotional item We clearly state that simply completing the survey does NOT qualify you for the incentive It is clearly and conspicuously stated, on our sites as well as in our Terms and Conditions, that PAID PARTICIPATION is required Users must complete the required offers in order to qualify for the incentive To qualify for the incentive, you must complete the requirements based on the type of incentive you signed up forIf the incentive is valued at $or less (a Tier incentive) then you need to complete two (2) silver, (2) gold, and (1) platinum offer on the respective silver, gold, and platinum pagesIf the incentive is valued at $or more (a Tier incentive) then you need to complete two (2) silver, (2) gold, and (6) platinum offers on their respective pagesOffers may repeat between pages and the offer will count depending on the page you complete it (for example, an offer may show up on the silver and gold page, if you complete it on the silver, it will count as a silver offer)All offers must be completed within thirty calendar days in the Eastern Standard Time zone.You have completed: one (1) Platinum offer, two (2) Silver offers and one (1) Gold offer You must still complete: one (1) more Gold offer Please come back to our program via the following link to resume the process: [redacted] If something went wrong and you've completed the requirements or have another issue, we'd love to help youPlease respond with some additional information:The e-mail address used and the approximate date you completed the requirementsIf you have completed an offer and it does not appear on your incentive status page, please forward the email order confirmation for the missing offer to us ( [redacted] )This order confirmation should show your name, email address and order numberIf you encountered a technical problem that has prevented you from completing the offers, please describe the steps taken prior to encountering the issueEvery detail you can give us will help us identify and fix the issue.Once a consumer completes the required number of offers, we assuredly send the prize We give out thousands of dollars in prizes each week to those consumers who properly complete the program requirements We also encourage consumers to consider trying out the products listed within our Silver, Gold and Platinum pagesAs they will get a chance to try out great products, while being on the way to earning a prize For additional information, please refer our terms and conditions [redacted] If you would like us to further explain or investigate the email you received, please forward us the email, which was intended to prompt your entry into our promotional program You can forward the email(s) to [redacted] For any future contact for any reason, you can reach us directly at [redacted] as well.Regards,Mohit S*Director, ComplianceRewardZone USA, LLC

[redacted] -We have received the consumer's rejection We reply with the following: [redacted] ***: We are in receipt of your complaint with the Revdex.com (File # [redacted] ) Thank you for the opportunity to address your complaint From your letter, we see that you have rejected our resolution We see that you actually have received all of our communications, contrary to your statements madeYou have qualified for the prize and have completed the claim paperwork We have ordered your prize and you will receive it shortly.This matter is resolved and closed.Thank youMohit S [redacted] Director, Compliance RewardZone USA

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The representative from Reward Zone has stated that the onslaught of emails/solicitations is not from their business affiliatesThese often vulger and disgusting email solicitations have NEVER before been sent to my email address until virtually the minute after my contact information was entered into a Reward Zone promotional giveawayTo suggest that they have no culpability in this manner is not an acceptable answerThe response to the damage they have created to my privacy and my life has not been sufficiently addressed and deserves further attention In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Thank you for contacting RewardZone USA, LLCWe are in receipt of the complaint # [redacted] dated 6/*/We have verified that this consumer has completed their participation in our program and has qualified for the incentive ($1,gift card.) We have sent this consumer their claim form and await its return with Identification and proof of address The form has not been returned to us and the window for eligibility is now over The consumer only has days to complete the claim form and return it to us Despite this claim being expired, we will extend the deadline as a courtesy The consumer must return the claim form back to us It was sent on April **, I have just issued a resend of the claim form, in case it got misplaced This matter is in the hands of the consumer and is considered resolved on our end We patiently await the consumer's return of the signed claim form and supporting ID/ Proof of address documentationThank you,Mohit S*Director, ComplianceRewardZone USA, LLC

Hi ***, As we stated in our original reply to your complaint, we have sent several communications, including your claim form, to the email you provided: [redacted] Unfortunately, we cannot change your email address, as one of the rules of our program is that you provide an accurate, working email address at the time of your registration; we can only use your registration email to communicate with youPlease check your inbox and spam folder for emails from us, especially a claim form that came from Adobe EchoSign.If you still cannot access your emails, please email us from the correct email address at [redacted] Best,RewardZone USA

Dear [redacted] – Thank you for contacting RewardZone USA, LLC We have received your complaint with the Revdex.com dated *//(File # [redacted] ) We see that you have purchased the following offers to earn the $1,gift card incentive: *** [redacted] [redacted] [redacted] Our records indicate that you completed of the required offers In your complaint, you mentioned that you completed all of the required offers Often times, there are technical glitches that cause some offers to not show up in your incentive status Please identify the two offers that you completed that does not show up in the list above and send the email confirmations that you got from those offers to me at [redacted] I will be able to verify your participation and make sure to grant you credit for that missing offer Once we have verified your participation, we will promptly send you the gift card Please send me the email confirmations for the offers that do not show up above I apologize for the inconvenience Regards, Mohit S [redacted] Director, Compliance RewardZone USA, LLC [redacted] [redacted] *** [redacted] NOTICE: The contents of this message may be privileged and confidentialTherefore, if this message has been received in error, please delete it without reading itYour receipt of this message is not intended to waive any applicable privilegePlease do not disseminate this message without the permission of the author

Dear [redacted] – Thank you for contacting RewardZone USA, LLC We have received your complaint with the Revdex.com dated 1/*/(File # [redacted] ) We see that you have purchased the following offers to earn the $1,gift card incentive: [redacted] [redacted] Our records indicate that you completed of the required offers In your complaint, you mentioned that you completed all of the required offers Often times, there are technical glitches that cause some offers to not show up in your incentive status Please identify the one offer that you completed that does not show up in the list above and send the email confirmation that you got for that offer to me at [redacted] I will be able to verify your participation and make sure to grant you credit for that missing offer Once we have verified your participation, we will promptly send you the gift card Please send me the email confirmation for the offer that does not show up above I apologize for the inconvenience Regards, Mohit S [redacted] Director, Compliance RewardZone USA, LLC

Hello, This is message is in response to complaint number [redacted] We have tried calling the consumer at his registered number and have not been able to reach him Nevertheless, we have approved his account despite one the requirements not being properly metWe have sent this consumer their claim paper work on 11/ [redacted] and await its return before we can issue their gift card Please mark this matter as resolved Thank you, Mohit S*** Director of ComplianceRewardZone USA

We have repeatedly tried to gain clarity from this consumer about what she means by "tracking her phone." In the interest of excellent customer service, we have provided some solutions to her problem but are unable to give certain solutions, since she will not elaborate on what issue she is having We are not engaged in any phone tracking practices and believe that this consumer is misguided on what their complaint is.Please close this complaint as we have repeatedly tried to reach this user to come to a resolution She is not responsive and just keeps making the same complaint over and over again.Regards,Mohit S*Director, ComplianceRewardZone USA

Hello, We are writing in response to Compliant # [redacted] We have sent the consumer the following message: We need you to complete the verification process before fulfilling your rewardWe have received the initial reports from our Sponsors that you have completed the appropriate registrations with their companyAs a part of our verification process please submit your billing statement (which includes your credit card and/or bank statements showing your name and address with the account number masked out) showing the transactions, that reflect your participation with all the sponsors.As per our Terms: Incentive StatusWe reserve the right to require you to provide us with proof of payment for completed offersAcceptable proof includes copies of bank or credit card statementsWhen you make copies of your statements, we ask that you mask out your account number.Please be advised that we do not accept pending chargesTherefore, send us your statement once all the charges are posted.You can fax your documents to ###-###-####, or scan and email to [redacted] .You have days from the date of this email to complete this processPlease note that failure to pass this verification will result in your being blacklisted from our program.Please be sure to add [redacted] to your safe-sender listWe are waiting on the required documents before we can continue processing the consumer's incentive Thank you,Mohit S*** Director of Customer Service RewardZone USA

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Rewardzone does not provide proof of shipping They refuse to provide a tracking number and signature confirmation to verify and guarantee the delivery of my $gift cardThey are telling me that if my $gift card gets lost or is sent to the wrong address, that they are not held responsible! I am so shocked that they do not provide tracking and a signature confirmation in the first placeThis is necessary in order to avoid any issues during shipping and to fulfill their part of the agreement, which it certainly wasn't that I MIGHT or POSSIBLY receive a $Gift Card upon fulfilling all the incentive requirements as stated in their terms and conditionsIt is their responsibility to provide tracking and a signature confirmation so that their part of their agreement is FULFILLED! Without tracking and a signature confirmation, the delivery of my gift card is not guaranteedSince rewardzone refused to ship my $gift card with tracking and signature confirmation, I decided to pay for my own shipping expenses in order to secure the delivery of my $Gift card On Oct ***, 2016, I ended paying for my own priority mail label I emailed rewardzone usa an attachment of a pre-paid, priority mail label that includes tracking and a signature confirmationThe pre-paid label is scheduled for delivery tomorrow, Oct ***, To my utter disbelief, rewardzone refused to accept the pre-paid label I sent them on Oct ***, 2016!!! They also changed what they agreed on their reply to my disputeThey had agreed to ship out my $within weeks of signing the winner claim form, which I signed on Sep ***, They are now telling me that they wont ship out my $Gift Card until Oct ***, and that it will take weeks for delivery after that!!! They also told me that they do not provide tracking for their shipments and that they cannot accept my pre-paid label or them sending me a bill for my shipping charges that include tracking and confirmation signature!! They write one thing here on the Revdex.com and turn around tell me another!Their reply to my dispute was that they had agreed to ship out my $Gift Card within weeks of signing the Winner Claim FormI signed the Winner Claim form on Sep ***, From Sep ***, 2016, to Oct ***, 2016, fulfills their week period that they agreed to ship out my gift cardI will not accept my card to be shipped out without a tracking number and a signature confirmationI offered to pay for my own priority shipping expenses via paypal, they said noI paid for my own priority mail label that included a signature confirmation, sent it to them via email as an attachment and still, they refused to accept it!!! I have evidence that on August [redacted] 2016, rewardzone usa shipped another participant of the incentive program, their award via priority mail!!! As stated above, priority mail includes tracking and the option of adding a signature confirmation! Yet they refused to ship out via priory mail for meThey did not accept that I pay for my own shipping and even worst, they denied the priority mail, pre-paid label I sent to them on Oct ***, 2016!!! Sounds to me like they had intended all along that I would not even receive my $gift card in the first place!! I will not close this dispute unless they ship out my gift card on Oct ***, 2016, which marks the week period they agreed too to ship out my gift card My $gift card has to be shipped via priority mail and with a signature confirmation! After shipping my card on Oct [redacted] 2016, they will have to send me an email with the shipment confirmation and tracking number! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

To whom it may concern: We are in receipt of the Revdex.com complaint # [redacted] dated 52016.This consumer did indeed participate in our program and successfully completed the program requirements as outlined in our Terms & Conditions We apologize for any confusion or delay in sending this consumer their claim paperwork We have since received the signed claim paperwork and will be sending this consumer their prize within weeks.Thank you for contacting RewardZone USA.Regards,Mohit S*Director, ComplianceRewardZone USA

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [redacted] sent a detailed explanation of why he believes his company did not do anything wrong and offered a $gift card in order to resolve the issue and I quote: " [redacted] [redacted] Regards, [redacted] Director, Compliance RewardZone USA, LLC" I closed out the complaint with the Revdex.com based on this email I let [redacted] know that I did this and sent him an address where he could mail the gift card There is NO mention that I will have to sign a settlement letter, so indeed AFTER I had closed out the complaint with the Revdex.com, I was sent a 'settlement letter' to sign in order to receive the $gift card I wrote [redacted] back and told him that the agreement for the $gift card was in lieu of my closing the dispute, which I did and there was no mention that I would be required to sign a 'settlement letter' for his lawyersI fulfilled my obligation and once again I find the business practices of this company to be underhanded if not unethical Sleazy comes to mind as well He continues to indicate that his company did not do anything unethical and yet he continues to prove himself wrong He also wrote me and said I could " [redacted] ** These are heavy handed threatening tactics by someone claiming to want to "amicably' resolve this case and claiming to do "wrong" In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Thank you for contacting RewardZone USAWe are in receipt of the complaint # [redacted] dated 6/*/2016.This consumer's email address has been removed from our database This consumer should not be receiving any more emails from RewardZone USARegards,Mohit [redacted] Director, ComplianceRewardZone USA

Thank you for contacting RewardZone USAWe have alerted our email publishers to remove this consumer's email address from their system.This consumer is unable to provide substantial evidence of the SPAM email message, therefore we are unable to determine if the offending emailer is one of our partners The examples of SPAM that this consumer has sent do not appear to be any of our advertisements We await further clarification and are in separate communication with this consumer to further help resolve his issuePlease close this ticket as resolvedRegards,Mohit S*Director, ComplianceRewardZone USA

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, but the matter has not yet been resolvedI have attached my response that I sent to the business on January ** and I have not yet had a reply from them regarding my gift card Sincerely, [redacted]

Thank you for contacting RewardZone USA, LLC This is in response to the complaint (# [redacted] ) made with the Revdex.com office dated This consumer's email address has been removed from our database and will no longer be distributed to any of our marketing partners Please allow 7-days for these changes to take effectWe apologize for your less than favorable experienceRegards,Mohit S*Director, ComplianceRewardZone USA, LLC

We are responding to Complaint # [redacted] , filed on This user entered her information willingly into our promotion, and gave her date of birth as 4/*/1999, rendering her over years of ageAdditionally, she purchased one offer through our promotion, in contradiction to her statement aboveThat said, her information was not sold to any of our marketing partners, and she has been removed from our email subscription listIf she would like to complete her incentive (provided she is actually of age), she can reach out to us at [redacted] for a custom link to resume the processOur age restrictions are clearly marked throughout the promotional program, and we in no way "cheated" this userIf she falsified her date of birth in order to advance in the process, she is in violation of our Terms and Conditions, which can be read in full here: [redacted] Best,RewardZone USA