VT Party Starters

Thank you for contacting RewardZone USA, LLC We are writing in response to complaint # ***. The consumer rejected our original response dated 11/**/ The consumer, *** ***, has been approved and sent a gift card in the amount of $1,000. This matter is now resolved

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hello, We are writing in response to Complaint # ***. The consumer must complete offers from either our Silver, Gold or Platinum pagesWe require a total of offers to be completed from any of these pages in order to receive an incentive. Our users have claimed
over $million in rewards since our program started a few years agoWe currently award an average of $100,in rewards each month. Please mark this as resolved. Regards,Mohit S*** Director of Customer Service RewardZone USA

This consumer has been further removed from our email marketing list. The emails he has forwarded are not coming from us, or our partners. I have followed the unsubscribe link at the bottom of the email and entered the consumer's email address to be removed These emails should have stopped by now This should resolve Revdex.com Complaint Thank youMohit S*Director, ComplianceRewardZone USA

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
It is not fair to me because all the things I paid for was towards the PlayStation so,your company needs to send my reward which is the PlayStation or just give me a gift card that is worth equal to the reward because the promotional website said congrats you will have your PlayStation sent to you so it seems that you people just took my money after I paid for the things to claim my reward so that is not fair
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We have received this Revdex.com complaint dated 11/**/2015. We have since removed this consumer's information from our database and our partners' databases. We are in constant contact with this consumer and have pledged to help resolve any further issues The majority of the emails
that this consumer are getting are not coming from us and the consumer has reached out to us to complain about emails that were not sent by us nor our affiliates. We are doing everything in industry best business practices to rectify this situation Revdex.com is very much aware of our business and has assessed an A+ rating based on our excellent customer service. Regards,*** ***Director, ComplianceRewardZone USA

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear *** - I apologize for my delayed response This is in response to your complaint (#***) dated 1/*/2017. We see that of your offers (out of the required 10) have credited in our system We will look into the email confirmations you sent for the trial offers that
were not listed If they check out, I promise you will get the gift card. I apologize that your emails were not responded to I will look into that as well Often times, our responses go into your junk folder. We do not ignore you on purpose We run a legitimate shop and maintain excellent customer service If we did not respond, it may just be due to oversight Please be advised that it is not intentional. I am the Director of Compliance You can reach me directly on Monday with any follow up, but I will investigate your claim and make sure you are granted credit for those offers that you successfully signed up for. Please be patient while we verify your participation in the offers that did not show up in your incentive status. For further correspondence, please reach out to me directly at my contact info below. I apologize for the inconvenience. Regards,Mohit S*Director, ComplianceRewardZone USA, LLC***
***

We are in receipt of the Revdex.com Complaint #*** dated 12/*/2015. For the reasons set forth below, this consumer has not qualified for the iPhone incentive:We operate the survey and the promotional program that
appears after a consumer complete our survey. Throughout
this promotional program,
a consumer must complete the required number of advertised offers in order to qualify
for the promotional item. We clearly state that simply completing the
survey does NOT qualify you for the incentive. It is clearly and
conspicuously stated, on our sites as well as in our Terms and Conditions, that
PAID PARTICIPATION is required A consumer must complete the required offers
in order to qualify for the incentive To qualify for the incentive, a consumer must complete the
requirements based on the type of incentive the consumer signed up forIf the incentive
is valued at $or less (a Tier incentive) then a consumer needs to complete one
(1) silver, one (1) gold, and two (2) platinum offers on the respective silver,
gold, and platinum pagesIf the incentive is valued at $or more (a Tier
incentive) then a consumer needs to complete one (1) silver, one (1) gold, and (6)
platinum offers on their respective pagesOffers may repeat between pages and
the offer will count depending on the page you complete it (for example, an
offer may show up on the silver and gold page, if you complete it on the
silver, it will count as a silver offer)All offers must be completed within
thirty calendar days in the Eastern Standard Time zone. The remaining points needed to qualify for the prize come
from your paid participation in all of the required offers.We ran this email address in our system and do not have any
record of this consumer's paid participation in the sponsored offers. If he/ she has indeed completed these offers, we ask that he/she forward the email confirmations that he/she had received from the individual vendors, so that we may verify the consumer's participation The consumer can forward those emails to ***If something went wrong and you've completed the
requirements or have another issue, we'd love to help youPlease respond with
some additional information:The e-mail address used and the approximate date you
completed the requirementsIf you have completed an offer and it does not appear on
your incentive status page, please forward the email order confirmation for the
missing offer to us (***)
This order confirmation should show your name, email address and order numberIf you encountered a technical problem that has prevented
you from completing the offers, please describe the steps taken prior to
encountering the issueEvery detail you can give us will help us identify and
fix the issue.Once a consumer completes the required number of offers, we
assuredly send the prize. We give out thousands of dollars in prizes each
week to those consumers who properly complete the program requirements.
We also encourage consumers to consider trying out the products listed within
our Silver, Gold and Platinum pagesAs they will get a chance to try out great
products, while being on the way to earning a prize. For additional information, please refer our terms and
conditions ***If you would like us to further explain or investigate the
email the consumer received, please forward us the email, which was intended to prompt his/ her entry into our promotional program. You can forward the email(s) to ***For any future contact for any reason, you can reach us
directly at *** as well.Regards,Mohit S*Director, ComplianceRewardZone USA, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here] they have not sent me nothing and as I stated before I started with a *** card idk how it ended up being a iPad so 1i want what I did the orginal offers for and for them to send me the required info to further get the card
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Contrary to what the business has said, I have not received a single email from themI would like to them to resend to me any email that I need to fill out to claim my prize of $*** gift card.I agree with the business that I have completed the requirements that qualify me for the prize.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hello, We are writing in response to Compliant # ***. In certain cases only offers will show on the Platinum pageThis is why we allow consumers to pick total offers from our Silver, Gold and Platinum pages. The consumer should feel free to complete offers from any of our Silver, Gold or Platinum pages. Thank you,Mohit S***
*** ** *** ***
*** ***

Thank you for contacting SurveyVoices!We are in receipt of the complaint #*** dated 1/**/2017.We apologize for your less than favorable web experience Please allow me to explain how Survey Voices works:We search the Internet for links to sites that offer the best pay-for-participation
surveys (“Free Survey Links”) and provide the Free Survey Links to our usersWe identify products and services that may interest our users We also display ads for various goods or services offered by our marketing partners.If you click on a particular link, you will be directed to a website operated by the provider of the Free Survey Follow the instructions on that websiteThe surveys available in the Free Survey Links may change from time to time so please stop back and see what’s available. The third party websites offer you the ability to get paid for your survey responsesSurveyVoices does NOT guarantee that you will be paid for your answers.For more information, please visit ***
Thank you,SurveyVoices

Thank you for contacting RewardZone USA, LLC. This is in response to the complaint #*** dated 8/*/2016. We require government issued photo identification and proof of mailing address if it differs from that on the ID This consumer has been notified of this discrepancy and we
have requested supplemental documentation of proof of mailing address in order for us to process his incentive claim We apologize for the confusion. Regards,Mohit S*Director, ComplianceRewardZone USA, LLC

Thank you for responding We have been in contact with the user and have verified that two of their four purchase requirements did not credit in our system, thus showing her as "incomplete." After carefully investigating her account, we found that she completed one of the requirements under a partner's program Normally this would disallow credit to our program, but as a courtesy we have granted credit for the purchase and will be sending her the $gift card. As previously stated, we are not affiliated with Microsoft and cannot grant any of these credits. Regards,Mohit S*Director, Compliance & Customer ServiceRewardZone USA, LLC

Thank you for contacting RewardZone USA, LLC.Please provide some more clarity about the popups you are receiving. Are these happening on your desktop/laptop computer, or on a mobile device (tablet, smartphone)? Are you receiving text messages?If you're getting text messages, please reply "STOP" to unsubscribeIf they are happening on your computer, please download an ad-blocker such as AdBlocker Plus, which can be found here: ***If these are happening on your mobile device, like a tablet or smartphone, we do need some more information about the ad you are seeing in order to further investigate. The best way to help us remove these pop-ups from your phone would be to provide screenshots of the activity when it happens and the full URL (website address) of the pop up itself and the website that it takes you to when you click on it.We have determined that these popups are served by third party mobile advertising publishers. While they may appear to be “hijacking” your mobile browser session, they are actually just serving the advertisement in a separate tab on your mobile phone’s browserYou may be able to close them out yourself. If you are on an iPhone using Safari as your web browser, touch the tab button on the bottom right corner of your browser and either X out of the page or swipe the page right to left. On Android phones using Chrome, touch the tab switcher icon in the lower right or left (***) corner of your screen. Touch the tab you want to close and then swipe left.If these pop ups are triggered when you’re not in your mobile web browser, please check out the instructions attached here.We hope this helps! Please contact us if you still have unanswered questionsRegards, RewardZone USA

Hello,We are responding to Complaint #*** filed 7/**/This user has received several replies from our Customer Service team, and should check for emails from ***We see that she has completed the necessary offers to qualify for her reward, and will complete our
verification process with her, including sending her an electronic claim form through Adobe EchoSignShe should add the following addresses to her address book to ensure that she receives our communications: ***, ***, and ***. Best,RewardZone USATell us why here

To whom it may concern:In response to the complaint #*** posted to Revdex.com site on 5/**/ This consumer has indeed completed the requirements and has qualified for the incentive ($1,*** *** ***) Per our Terms & Conditions, the consumer can expect to receive their prize
2-weeks after they have submitted their claim paperwork We have received this consumer's claim paperwork and have sent the gift card to him on 5/**/ The consumer should receive the gift card in one week.Please close this complaint and mark as resolved. Thank you.Mohit S*Director, ComplianceRewardZone USA