VT Party Starters

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.Thank you to MrMohit S [redacted] for truly taking the time to investigate my complaint and seeking a resolution, and the NY Revdex.com for accommodating a medium for resolution Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , I have personally spoke to Mohit and he has assured me that my prize is in the mailAlthough I have not received it yet, this resolution is satisfactory to me and the matter has been resolvedI hope to have my card within 2-weeks Sincerely, [redacted] ***

Hello, We are writing in response to Complaint # [redacted] dated 11/* This consumer, [redacted] ***, completed offer in July We have no record of her participation in May as she claims, but our database only goes back months for a consumer's participation in our programConsumer must finish the program within days of starting and complete the claims process within days thereafter She may be mistakenly contacting the wrong company as we did not receive her ID in August as she claims Nevertheless, she has participated in our program, but has not completed the purchase requirements to qualify for the incentiveOur records show that she returned to our program on 11/*She must complete the purchase requirements (sponsored paid offers) in order to qualify for the gift cardWe welcome her to do so, while mandating that she adheres to the Terms and Conditions found here: [redacted] Please close this case and mark this matter as resolved Thank you, Mohit S*Director of Compliance RewardZone USA

Thank you for contacting RewardZone USA, LLC We are in receipt of this consumer complaint (File# [redacted] ) filed with the Revdex.com dated I apologize for the delay in getting this consumer their gift card We had some issues with our fulfillment center that has caused a delay in many people’s gift cards This consumer's virtual gift card was sent to them today and they should be able to begin spending with it immediately In their complaint, the consumer mentions that she only has days to spend the gift card This is not true and I do not know where she read this The consumer has one year from the day the card is sent to spend it Thank you for participating in the RewardZone USA Promotional ProgramRegards, Mohit S*Director, ComplianceRewardZone USA, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAs long as I actually receive the product promised within the two to four weeks I was promised I feel the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I CLEARLY SAW THE PAGE ON MY PHONE THAT IF CHECKED WOULD ALLOW YOU TO DO ANYTHING YOU WANTED WITH MY PERSONAL INFORMATION.A BOX HAD TO BE SELECTED AND CHECKED IN ORDER TO AGREE OR ALLOW YOU TO DO THAT.I DID NOT CHECK THIS BOX THAT ALLOWED YOU OR ANYONE TO SEND ME ANY MARKETING MATERIALS THROUGH ANY MEDIUM I READ THAT PAGE AND DID NOT - I REPEAT DID NOT CHECK THE BOX ALLOWING YOU TO DO THAT OR TO SELL MY PERSONAL INFORMATION YOU ARE TO CEASE AND DESIST ANY AND ALL SELLING OF MY PERSONAL INFORMATION AND ANY MARKETING OF ANY KIND TO ME WITH ANY INFORMATION YOU HAVEI HAVE ALREADY FILED A COMPLAINT WITH APPLE REGARDING THE WEATHER KITTY APP THAT YOU ARE EVIDENTLY PAYING TO ALLOW YOU TO OBTRUSIVELYAND FRAUDULENTLY APPEAR TO BE PART OF THAT APP AND COMPANY In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Consumer was sent the claim form and we await its return so that we can process the claim and send the prize.Note to consumer: [redacted] – We received your complaint with the Revdex.comI am writing because I am confused as to why you had gone tothe Revdex.com You have been sent the claimform on 6/ [redacted] and we have been waiting for you to complete and sign it and sendback to us, so that we can send you your prizePlease look for the email from Adobe EchoSign with yourclaim formIf you have any further questions, please reach us at [redacted] Thank you.Mohit S*Director, ComplianceRewardZone USA, LLC

Thank you for reaching out to RewardZone USA This is in response to the complaint #*** dated 4/**/2016.The consumer, *** ***, has qualified for the promotion and has completed the necessary claim paperwork We will be sending this consumer their prize within resonable time,
per the terms of our promotional program.All of this consumers emails to us have been replied to, instructing her on what was needed to complete the claim process. This complaint is resolved and the consumer's desired settlement will be met. Thank you.Regards,Mohit S*Director, ComplianceRewardZone USA

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Mohit,I emailed Reward Zone to add the other things I ordered to my total and never heard back:Synagen IQ proof below the coffee offer which I can't find right now but was mailed to your company with a request to add it to my totals.I MAILED THE INFORMATION to REWARD ZONE on the website which does not allow me to make copies and you have not even found the emails from me or looked at themWhen my list of orders is complete you will see that I QUALIFIED for the *** CARDWhat a rip of*
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hello, We are writing in response to compliant number ***. This consumer, *** *** has successfully completed the program requirements and was sent his claim paperwork on 11/*We received his claim paperwork on 11/* and will be sending him his earned gift
card. We have responded to his emails and are fulfilling his prize within the time frame pursuant to our Terms and ConditionsThis matter is resolved. Thank you,Mohit S*Director of Compliance RewardZone USA

Hello,We are writing in response to complaint #*** *** did, in fact, earn a $gift card with our companyWe sent her a digital claim form through Adobe EchoSign, in keeping with our standard procedureWe have not received this claim form back from *** ***If she would like to
acquire her incentive, she should complete the form per the instructions printed on it; if she cannot find the claim form (which was originally sent on 8/18), she can email us at *** to have it resent. We have dutifully replied to each of *** ***'s emails, and she should check her Spam folder for our numerous communications.Best,RewardZone USA

Hello, This is in response to the consumer's rebuttal on case #*** filed on 11/**. Our emails to the consumer have gone undelivered, which explains why he was not receiving any of our correspondenceWe have informed the consumer of this via phone and have agreed to send the claim paper work via postal mail. While there is no deadline to return this document we request that he return it as soon as possible for speedy processing. Thank you,Mohit S*** Director of Compliance and Customer Service RewardZone USA

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
So there must have been something wrong with sever because I did meet all the requirements to claim my reward because it said so on my survey because I think that your website had a glitch because there is no way that I meet all the requirements to claim your reward and also you guys need to give me my money back sense your company had a glitch in the website so you can give me my reward which was the PlayStation or give me my money back for all the things I paid for because you people are taking advantage of me
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Thank you for your reply.It is our typical practice to collect settlement releases from any complainant who accepts a settlement for their complaint This is a standard practice This is not underhanded or unethical In the interest of excellent customer service that we always exhibit, I will waive the requirement for a settlement release We are a legitimate business and this consumer's complaint had no substance, but as a courtesy, we will send this consumer $for her trouble.We will send to: ** *** *** *** *** *** ** ***Good day.Mohit

Thank you for reaching out to RewardZone USA This is in response to the complaint #*** dated 4/**/2016.At the time of the complaint, we had not received the necessary claim paperwork and proof of identity from this consumer We clearly requested this documentation and have replied
to all of this consumer's communications The consumer, *** ***, has qualified for the promotion and has since completed the necessary claim paperwork We have sent the consumer her prize for completing the program requirements This complaint is resolved and the consumer's desired settlement has been met. Thank you.Regards,Mohit S*Director, ComplianceRewardZone USA

Hello,Hello,We are writing in response to case #***, posted June **, This user has completed of the offers she needs in order to qualify for her $Dollar General gift cardThese offers were purchased while our offices were closed overnight on June **-**, The user has not
contacted us through any of the various channels we provide for customer service inquiries, like our customer service online portal, or our email address: ***Thus, this is the first we knew of this user's completion of offers and request for her incentiveWith that said, we'd like to give this user her prize if she can furnish us with proof that she completed a 4th and final offer to render her qualified for her incentiveIf she has already purchased this last offer, it is possible that our system has not processed her credit yet (this can take up to business days, as offers are processed by external partners); if she has not, she can return to our system via a personalized link that we'll be happy to provide if she reaches out to us at either of the above-mentioned contact pointsIf days pass and your offer has not credited, please reach out to us for a Manual Credit Packet.Please note, all users have days to purchase their offers, and days thereafter to submit a valid Claim Incentive via one of the contact points above. Best,RewardZone USA

Thank you for your reply.Actually, this is very fair We clearly and conspicuously state the program requirements on all pages You were made aware of what is required of you You only purchased one item, so we are confused by what you mean by "all the things I had to purchase." We did not "take your money." Instead you opted in to participate in our program and did not complete it. At this time you are not qualified for anything and we will not be sending you any prize until you complete the requirements We send out thousands of dollars in prizes each week to those consumers who PROPERLY complete the program requirements As clearly stated in our Terms & Conditions and on all websites, you must complete the required offers in order to qualify for the prize.Please close this complaint and if you have any further correspondence, please reply to one of our emails to you.Thank you.RewardZone USA

Thank you for contacting RewardZone USA. We are in receipt of the complaint #*** dated 5/**/2016.This consumer has completed the necessary requirements to qualify for the incentive We are waiting on this consumer to return the required claim paperwork and we are in communication
with the consumer to ensure that he claims and receives the incentive. We will send the consumer his prize once we receive the completed claim forms and supplemental documentation The consumer has been made aware of this. Regards,Mohit S*Director, ComplianceRewardZone USA

Thank you for contacting RewardZone USA, LLCThis is in response to complaint #*** filed with the Revdex.com on 9/*/2016.We apologize for the pop up messages that have appeared on your Kindle device.We have removed your email address from our database and our partners' databases
These pmessages should stop Please let us know if they continue to appear. We apologize for your less than favorable experience. Regards,*** ***Director, ComplianceRewardZone USA, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am not getting their confirmation emails for my $1,*** gift card prize at my email address ***If they could change the email address to *** I may get their emails at that address because I have not received the first email from them at *** Would like for them to send emails to different email since my *** isn't getting their emailsthey could try sending email to ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***