The three gentlemen that participated in my move were all quick, professional and a pleasure to work with. They were careful with my boxes and wrapped my furniture - some of it old family heirlooms - very well. I would use them again in a heartbeat.
Todd [redacted] was amazing, pulled me out of a big jam when I had a mover that never showed up. He got a crew over within 2 days, his guys were the best most organized movers I have ever dealt with.
Initial Business Response /* (1000, 5, 2015/07/06) */
Contact Name and Title: Whitney [redacted]
Contact Phone: [redacted]
Contact Email: w[redacted]
MiniMoves local move estimates are based upon a minimum charge which includes a 3 man relocation team, two hours of labor and one standard...
travel hour. Our crews are trained to provide proper preparation and a swift moving experience both interstate and locally. Unfortunately a move scheduled prior to Mr. [redacted] revised beyond the original estimate which created additional labor and time consumed for the assigned crews. In an effort to eliminate rescheduling Mr. [redacted] for an alternate date or cause any inconvenience, our crews proceeded with the originally planned schedule and completed the local Chicagoland move. We apologize for any inconvenience that the additional time may have caused and will adjust one hour ($144.00) from the 4 hour move time.
I have used minimoves from Baltimore to Albuquerque,NM in March-2016.Agent was really knowledgable,very courteous and very helpful every way I can think of.They had another company contracted to move and those people were really nice too.I will give them 10/10 and will use again to move rest of my stuff from Baltimore.Christan [redacted] was my agent and he was the best.
The group at MiniMoves were excellent!
My previous moves were nightmares, so I had serious reservations overall. From the first contact to delivery of my belongings, everything essentially went smoothly. I was always able to get in touch with an actual person - big PLUS!!! They worked with me to determine exactly how much the move would cost and how to minimize the cost. They worked with me to make changes in what I was planning to ship, and did so without any problems. The greatest aspects were the customer service and the clear and accurate communication regarding pickup and delivery.
I was extremely pleased with all involved in moving my items from Maryland to Florida. They were in contact with me the entire time, and they showed up at the appointed time. My items arrived in perfect condition and much quicker than expected. I've already referred them to a friend.
WCK did foundation work on my house. They came back for a requested inspection. Recommended more work when it was not needed.
Upon selling our house, the buyer wanted an inspection by the company who did the work. WCK came out and said we needed $6,500 worth of foundation repair and none of it was under the original warranty. They did not use a liquid level (proper tool) to see if the house actually needed more foundation work. [redacted] had been by to check on the house (per request) 1 year prior to this event and said that the house hadn't moved at all. He did say to add gutters or the warranty would not be valid.
After he scared the potential buyer, I had another foundation company come out to my house to do an inspection with no prior knowledge to the situation. He said that the house was fine and needed no foundation work.
I then had to hire a structural engineer to verify that my house that I was selling was structurally sound. Alone that cost was $500+.
The structural engineer noted in his report that the house was structurally sound and had ZERO slab movement after initial settling. He also stated in his report that the house did not need any foundation work. The engineer told me that the house probably did not need foundation work in the first place.
All in all, I almost lost the buyer all due to WCK. I only ended up loosing the $500 for the engineer's inspection and report.
Also, WCK claims that unless you have gutters that the warranty is voided. That makes zero sense if you have good drainage. At that house the water wicked away quickly into the drainage system and the area between houses did not hold water.
Don't tell everyone they need foundation work due to normal slab settling in the first 6-7 years. Don't void warranties based on poor drainage and lack of gutters when that is not the real issue. Buy and use proper tools when measuring homes for customers. Actually talk and listen to the customer instead of reeling off obligatory statistics.
Took care to pack everything up very good. Received all my things, nothing was broken or misplaced. delivered my belongings earlier than quoted which was great. Overall, had a very good experience with mini moves. Would definitely use them again
An excellent experience from start to finish. Great communication with a dedicated representative. Movers were on time and professional on both ends of move.
It was the first time I had to move from Colorado to California. I contacted several vendors but got the best deal from MiniMoves.
All my calls were attended and questions were answered on time.
My belongings reached California safely without even a single crack or scratch in an estimated time.
I am glad that I used their services. I trusted them and made a great decision.
The three gentlemen that participated in my move were all quick, professional and a pleasure to work with. They were careful with my boxes and wrapped my furniture - some of it old family heirlooms - very well. I would use them again in a heartbeat.
Eric, Ivan, and Manny were early, efficient and friendly. Thanks for a great, easy experience!
Professionals all the way! Will definitely use them again.
Showed up on time. Very professional. Worked quickly, carefully, and efficiently.
Todd [redacted] was amazing, pulled me out of a big jam when I had a mover that never showed up. He got a crew over within 2 days, his guys were the best most organized movers I have ever dealt with.
Very quick to respond! Easy to do business with. Fair price.
Initial Business Response /* (1000, 5, 2015/07/06) */
Contact Name and Title: Whitney [redacted]
Contact Phone: [redacted]
Contact Email: w[redacted]
MiniMoves local move estimates are based upon a minimum charge which includes a 3 man relocation team, two hours of labor and one standard...
travel hour. Our crews are trained to provide proper preparation and a swift moving experience both interstate and locally. Unfortunately a move scheduled prior to Mr. [redacted] revised beyond the original estimate which created additional labor and time consumed for the assigned crews. In an effort to eliminate rescheduling Mr. [redacted] for an alternate date or cause any inconvenience, our crews proceeded with the originally planned schedule and completed the local Chicagoland move. We apologize for any inconvenience that the additional time may have caused and will adjust one hour ($144.00) from the 4 hour move time.
They were wonderful to work with. Our move was from Indiana to California. Everyone was professional.
I have used minimoves from Baltimore to Albuquerque,NM in March-2016.Agent was really knowledgable,very courteous and very helpful every way I can think of.They had another company contracted to move and those people were really nice too.I will give them 10/10 and will use again to move rest of my stuff from Baltimore.Christan [redacted] was my agent and he was the best.
The group at MiniMoves were excellent!
My previous moves were nightmares, so I had serious reservations overall. From the first contact to delivery of my belongings, everything essentially went smoothly. I was always able to get in touch with an actual person - big PLUS!!! They worked with me to determine exactly how much the move would cost and how to minimize the cost. They worked with me to make changes in what I was planning to ship, and did so without any problems. The greatest aspects were the customer service and the clear and accurate communication regarding pickup and delivery.
I was extremely pleased with all involved in moving my items from Maryland to Florida. They were in contact with me the entire time, and they showed up at the appointed time. My items arrived in perfect condition and much quicker than expected. I've already referred them to a friend.
The guys worked hard in a timely fashion. I would recommend them to everybody.
WCK did foundation work on my house. They came back for a requested inspection. Recommended more work when it was not needed.
Upon selling our house, the buyer wanted an inspection by the company who did the work. WCK came out and said we needed $6,500 worth of foundation repair and none of it was under the original warranty. They did not use a liquid level (proper tool) to see if the house actually needed more foundation work. [redacted] had been by to check on the house (per request) 1 year prior to this event and said that the house hadn't moved at all. He did say to add gutters or the warranty would not be valid.
After he scared the potential buyer, I had another foundation company come out to my house to do an inspection with no prior knowledge to the situation. He said that the house was fine and needed no foundation work.
I then had to hire a structural engineer to verify that my house that I was selling was structurally sound. Alone that cost was $500+.
The structural engineer noted in his report that the house was structurally sound and had ZERO slab movement after initial settling. He also stated in his report that the house did not need any foundation work. The engineer told me that the house probably did not need foundation work in the first place.
All in all, I almost lost the buyer all due to WCK. I only ended up loosing the $500 for the engineer's inspection and report.
Also, WCK claims that unless you have gutters that the warranty is voided. That makes zero sense if you have good drainage. At that house the water wicked away quickly into the drainage system and the area between houses did not hold water.
Don't tell everyone they need foundation work due to normal slab settling in the first 6-7 years. Don't void warranties based on poor drainage and lack of gutters when that is not the real issue. Buy and use proper tools when measuring homes for customers. Actually talk and listen to the customer instead of reeling off obligatory statistics.
I can always count on Todd K and Mini Moves to help make every move a success! I will recommend them again and again
I will use Mini Moves again. Very satisfied with their handling of this move.
great experience--exceeded expectations---timely and professional
Took care to pack everything up very good. Received all my things, nothing was broken or misplaced. delivered my belongings earlier than quoted which was great. Overall, had a very good experience with mini moves. Would definitely use them again
An excellent experience from start to finish. Great communication with a dedicated representative. Movers were on time and professional on both ends of move.
Everything arrived well protected and undamaged. Movers were friendly and professional. Would recommend and use for future moves,
It was the first time I had to move from Colorado to California. I contacted several vendors but got the best deal from MiniMoves.
All my calls were attended and questions were answered on time.
My belongings reached California safely without even a single crack or scratch in an estimated time.
I am glad that I used their services. I trusted them and made a great decision.