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WCK LLC

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Reviews WCK LLC

WCK LLC Reviews (263)

Excellent and professional service from the first contact through the deliveryI was kept informed of my move and was given prompt answers when I called to inquire about the status of the shipmentAll items were packed exceptionally well and arrived at the destination with no issueI had vintage china, crystal, and a china cabinet delivered- all without a scratch or lossWould definitely recommend MiniMoves for anyone looking for a small move solution

Came on time for the move very professional and quick, moved all our whole house with breaking anything...no complaints here!!!!

I moved several large and bulky pieces of furniture locally from downtown Chicago to the suburbsThe company was great about scheduling a next-day move due to a last minute opening in my scheduleI used their website for a free quote without difficultyThe movers themselves were professional and timelyThere was no damage to any of the objects in the processWould highly recommend MiniMoves and will be using them again when the need arises

Mini Moves was fine and provided a quality, smooth process I had received moving quotes from other vendors, and Mini Moves was the most inexpensive Yet they provided excellent service

MiniMoves were extremely accommodating and responsive to my needs They gladly worked with me to review all different alternatives and scenarios The "move" was scheduled with ease; and everything arrived in perfect condition Everyone I dealt with was extremely helpful, knowledgeable, courteous and professional I would definitely recommend them, and I will use them again in the future!

MiniMoves did a great jobThey moved an antique dining room table and chairs, plus other items, for me from California to AustinEverything went well and smoothNo damage and no issues.They were always in contact with me and overall did an outstanding jobVery happy with the service

I was moving across country, but didn't have enough for a full moving company I was recommended by another company to contact Mini Moves TK was extremely helpful in helping me figure out exactly what was moving, what the experience would be and get me through the estimate and paperwork to ensure everything was taken care of and off my mind When the crew came to pick up my belongings, they were meticulous in how they packaged everything, securely wrapping all pieces to prevent any damage Pickup and delivery were coordinated easily and both arrived as scheduled Delivery was a breeze The overall experience was extremely positive and I appreciate their attention and follthroughout the move

I was happy to use MiniMoves, Incto transport an antique secretary-desk from Lyndhurst, Ohio to Chicago, Illinois I had spent hundreds of dollars to have this family antique refinished and I was concerned that it arrive at its destiination safelyNo worries! The two movers packed it carefully for shipment and it was delivered to Chicago just as scheduled
The movers were friendly and efficient Well-done!

Outstanding experience all the way through!

They were extremely professional, courteous, and niceMy items were delivered on time and in excellent conditionThey stayed in constant contact with meI would use them again and would highly recommend themTheir delivery personnel were courteous, efficient, and professional

They picked up stuff from one place, packed it well, and delivered it to other places and everything was well handled

MiniMoves, Incdid a great job for us moving case files from our lawfirm in CT to a Chicago lawfirm They were right on target with the date they said it would be there and they were terrific to deal with Made the job easy

I have been very pleased with Mini Moves Did a small move from Indiana to Pennsylvanian The office staff and movers in both locations were efficient and easy to work with I worked with the same agent to set up a second move and again the experience was seamless

Complaint: ***
I am rejecting this response as the agreement is insufficient irregardless whether the dispute is settled or not Additionally, lack information was communicated to the consumer and I'd encourage Revdex.com to advocate for the rights of the consumer
Sincerely,
*** *** ***

I recently used MiniMoves to move a small load from MI to WA state, as the load I had was too small for ***, whom I used previously and had great results I've done several long distance moves in the past...none this small Everyone from TK in sales, to the delivery and customer service folks who followed up were terrific! I would recommend them to anyone I have no doubt that I'll use them again

I was very pleased with my experience, everything arrived at my new location and wasn't damagedThe staff is quick to return calls and emailsThere was a lot of wait time, delivery and pickup is scheduled on a range of dates with a phone call the day before, so it might not be the best choice for everyone

Initial Business Response /* (1000, 15, 2014/09/12) */
We apologize for the delay in the scheduling and pick up of your automobileThe original requested spread dates for the piof your car was June 30-July 3rdUnfortunately due to the shortened 4th of July holiday week our auto
carrier was unable to schedule the piand serviced on the first available date which was July 8thTransit times for the relocation of your house hold goods and automobile are approximate transit times based on current traffic and tonnage flowThe submitted photographs for the damage to the auto were immediately forwarded to the auto hauler for review and direct contact with youOur records indicate that the delivery of your household goods was completed on August 8th, and MiniMoves has issued a credit for the inconvenience and considers this complaint resolved as of August 8th

Complaint: ***
I am rejecting this response because: it is not trueNot once have I EVER attempted to request a full refundAs I told everyone I spoke to the amount was lingering on my credit card for months and would begin to accrue interestI can told them I would not pay until service was complete (which I have now done as I have everything back) and that they could then fully charge me againI have MULTIPLE emails stating this and will be happy to provide them
the second thing that is not trueI have asked twice now for proof I signed up for the "loss valuation" and they have yet to provide me with anythingI have an email from my move coordinator two days before my scheduled pick up trying to talk me into it even though I had declinedI was not there for the pick up so when did I supposedly elect this option?
I have asked for two things, neither of which MiniMoves EVER has addressedFix the problemDo NOT let people continue to do shoddy repairs on the flyDemand a stop to that practice, however their instance on overlooking it leads one to assume they condone the behaviorThis makes MiniMoves liable to far more issues and shows their lack of morals. 2. I do believe I am owed for the time I took off work due to their negligenceFunny how MiniMoves never responds to that factFIVE times I took off work, four of those are b/c of their incompetencyOf those four times it required hours of not being at workI do feel I am owed that back in compensationI do not want to hear back another reply with anything other than a response to those two items as well as proof of my election of their extra coverageIt is condescending as well as a waste of everyone's' time
Sincerely,
*** ***

I have moved three times with MiniMoves and each time, was a smooth process! My moves have been long distance (FL to NJ), as well as short (NJ to NY back to NJ); I have NEVER had a broken or missing item, and the movers were super friendly, and accommodatingI will continue to transition to different areas and will always count on MiniMoves to be my mover of choice! I highly recommend, if you want one less headache!

Found out that I needed to move cross country for a jobWith such short notice I was worried about everything working outExpertly wrapped and boxed all my items under two hoursDoor-to-door, the minimoves team was excellent! Nothing was damaged and it all arrived on timeI would use them again and was so thankful that everything fell into place

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