I recently had the pleasure of using MiniMoves to transport several household goods to my new home in Glendale AZ. From start to finish I was treated with kindness and helpfulness as it was my first moving experience and I was clueless. T.K. was my phone representative and the company that picked up my boxes was also so helpful and I felt they were taking a genuine interest in making sure my items were transported safely. All boxes arrived safely and nothing was damaged. I am very pleased with the whole experience and would definitely use them again. I appreciate that there is a company who will make small moves for people on a tight budget. The cost was very reasonable.
Initial Business Response /* (1000, 10, 2014/08/25) */
We have reviewed the file and no official claim or request for a claim has been filed by Ms. [redacted] regarding any damage or missing hardware.
MiniMoves will contact customer directly to determine a resolution toward settlement.
Moved from Pittsburgh to South Carolina. Great experience. Easy to get in touch with, communicate well. Very punctual and detailed. goods were wrapped very well, no dammage.
Delivery was punctual and the guys were great. no dammage to the goods. Very quick in and out.
Good moving experience with Minimoves.
I moved my stuffs from Virginia to New Jersey, they gave me a quote as per the items I had to shift. Initially I was a but worried based on their reviews on yelp initially about being over charging, but since my the items I had was within what they had estimated for I was covered and need not have to pay anything extra. The folks who handled were friendly and handled my stuffs carefully.
I used Minimovers to unload a PackRat pod. The actual unloading was done rapidly with consideration for my furniture as it had started to rain. The gentlemen kept on track and did not loaf around. They placed furniture as I asked and replaced when I changed my mind. There were some initial scheduling issues. Which we worked out together. My only suggestion if scheduling a few weeks put call and verify that everything is in order. The job was done at less than the estimated cost. The driver called and had the amount changed on site
They were wonderful . I have to say I keep getting this email but I've reviewed you all before. Everything went well from start to finish. Absolutely would use them again.
Final Consumer Response /* (450, 5, 2014/04/16) */
The consumer indicated ONLINE that the business responded to this complaint to his/her satisfaction. He/she also stated:
MiniMoves has shipped my mattress and box spring to me free of charge.
Our dispute with Ms. [redacted] is settled. No further consideration of her claim for damage has or will be offered. She has received the settlement offer from our insurance carrier and no modifications to the provided settlement will be made.
I had less than one week to figure out how to get my belongings packed and shipped out of state with the added pressure of finding a reputable, reliable and inexpensive moving company that could help me. I was referred to MiniMoves after making several phone calls and Internet searches. I made one inquiry with their company and they got back to me immediately to let me know they could get the job done.
Their representative was extremely knowledgable and patient with me. I received my things within the stated time frame and they were intact. The delivery guy was professional and very helpful with making sure my things were delivered in a safe and accessible space at my new address.
Overall, I couldn't have asked for a better moving and delivery experience.
Excellent work by Tay and his crew. They were professional, worked hard, we're very respectful of our property and home. I would highly recommend the company and especially Tay if you can get him.
Excellent Service. I hired Minimoves on a very short notice and they helped me with everything, Coordination and Organization were the best, the guys who came for the move were quick and didnt even take a break. Overall I am very very satisfied with them and I would definetly suggest them to my friends
MiniMoves people on both ends of the move were helpful, considerate, professional, and efficient. We had a narrow window for delivery at the end, and they were able to accommodate us.
I was very happy with mini-moves.. Everything was packed really well and arrived in good condition. Tthe company you contracted with in Michigan to deliver the furniture also did a great job.
MiniMoves did a great job of packing and shipping six large boxes of household goods from our home in the Chicago area to our new winter home in Austin, Texas. All personnel we worked with were courteous, capable and punctual. All items arrived in Austin in good condition and at the time we expected. We have no reservations at all in recommending the services provided us by MiniMoves.
Response to initial inquiry was immediate. Pickup crew was excellent. Delivery crew was satisfactory. It was very easy to work with the main office on scheduling and billing. All "paperwork" electronically was fast and clear.
They were professional from beginning to end. All my things arrived in perfect condition. It took about 3 weeks in total for them to bring my small shipment from FL to NY. I will recommend them to my FL realtor.
I have found my experience dealing with MiniMoves to be especially pleasing, polite and reassuring. Todd [redacted] and others reduced my anxiety level about this move greatly. They answered all my questions in a professional manner. I heartily recommend MiniMoves to family, friends and others!!!
I recently had the pleasure of using MiniMoves to transport several household goods to my new home in Glendale AZ. From start to finish I was treated with kindness and helpfulness as it was my first moving experience and I was clueless. T.K. was my phone representative and the company that picked up my boxes was also so helpful and I felt they were taking a genuine interest in making sure my items were transported safely. All boxes arrived safely and nothing was damaged. I am very pleased with the whole experience and would definitely use them again. I appreciate that there is a company who will make small moves for people on a tight budget. The cost was very reasonable.
Initial Business Response /* (1000, 10, 2014/08/25) */
We have reviewed the file and no official claim or request for a claim has been filed by Ms. [redacted] regarding any damage or missing hardware.
MiniMoves will contact customer directly to determine a resolution toward settlement.
Moved from Pittsburgh to South Carolina. Great experience. Easy to get in touch with, communicate well. Very punctual and detailed. goods were wrapped very well, no dammage.
Delivery was punctual and the guys were great. no dammage to the goods. Very quick in and out.
Good moving experience with Minimoves.
I moved my stuffs from Virginia to New Jersey, they gave me a quote as per the items I had to shift. Initially I was a but worried based on their reviews on yelp initially about being over charging, but since my the items I had was within what they had estimated for I was covered and need not have to pay anything extra. The folks who handled were friendly and handled my stuffs carefully.
I used Minimovers to unload a PackRat pod. The actual unloading was done rapidly with consideration for my furniture as it had started to rain. The gentlemen kept on track and did not loaf around. They placed furniture as I asked and replaced when I changed my mind. There were some initial scheduling issues. Which we worked out together. My only suggestion if scheduling a few weeks put call and verify that everything is in order. The job was done at less than the estimated cost. The driver called and had the amount changed on site
They were wonderful . I have to say I keep getting this email but I've reviewed you all before. Everything went well from start to finish. Absolutely would use them again.
I had a great experience and they were very professional and on time. I would highly recommend MiniMovers.
Judi from [redacted] to Sarasota.
Great, friendly service. delivery was on time and everything was in good condition. We will use again.
Final Consumer Response /* (450, 5, 2014/04/16) */
The consumer indicated ONLINE that the business responded to this complaint to his/her satisfaction. He/she also stated:
MiniMoves has shipped my mattress and box spring to me free of charge.
Our dispute with Ms. [redacted] is settled. No further consideration of her claim for damage has or will be offered. She has received the settlement offer from our insurance carrier and no modifications to the provided settlement will be made.
I had less than one week to figure out how to get my belongings packed and shipped out of state with the added pressure of finding a reputable, reliable and inexpensive moving company that could help me. I was referred to MiniMoves after making several phone calls and Internet searches. I made one inquiry with their company and they got back to me immediately to let me know they could get the job done.
Their representative was extremely knowledgable and patient with me. I received my things within the stated time frame and they were intact. The delivery guy was professional and very helpful with making sure my things were delivered in a safe and accessible space at my new address.
Overall, I couldn't have asked for a better moving and delivery experience.
Excellent work by Tay and his crew. They were professional, worked hard, we're very respectful of our property and home. I would highly recommend the company and especially Tay if you can get him.
Excellent Service. I hired Minimoves on a very short notice and they helped me with everything, Coordination and Organization were the best, the guys who came for the move were quick and didnt even take a break. Overall I am very very satisfied with them and I would definetly suggest them to my friends
MiniMoves people on both ends of the move were helpful, considerate, professional, and efficient. We had a narrow window for delivery at the end, and they were able to accommodate us.
I was very happy with mini-moves.. Everything was packed really well and arrived in good condition. Tthe company you contracted with in Michigan to deliver the furniture also did a great job.
MiniMoves did a great job of packing and shipping six large boxes of household goods from our home in the Chicago area to our new winter home in Austin, Texas. All personnel we worked with were courteous, capable and punctual. All items arrived in Austin in good condition and at the time we expected. We have no reservations at all in recommending the services provided us by MiniMoves.
The movers were professional, timely, and courteous. The move was handled very well. I would recommend and use Mini Movers again.
Response to initial inquiry was immediate. Pickup crew was excellent. Delivery crew was satisfactory. It was very easy to work with the main office on scheduling and billing. All "paperwork" electronically was fast and clear.
They were professional from beginning to end. All my things arrived in perfect condition. It took about 3 weeks in total for them to bring my small shipment from FL to NY. I will recommend them to my FL realtor.
I have found my experience dealing with MiniMoves to be especially pleasing, polite and reassuring. Todd [redacted] and others reduced my anxiety level about this move greatly. They answered all my questions in a professional manner. I heartily recommend MiniMoves to family, friends and others!!!