I had a positive experience with Mini Moves. From my logistics representative, to the pick up team, delivery team and customer service, everyone was courteous, prompt and customer friendly! I highly recommend them and will use them again in the future.
We truly apologize for the damage that occurred with Ms. [redacted] shipment. The elected valuation coverage allows for repair or replacement up to the elected coverage amount. According to the Advice of Protection signed and dated November 25, 2015 "The Carrier or Warehouseman will not be liable in...
excess of the lesser of the cost to repair a damaged item, or the cost to replace an item that has been lost or damaged. Unless the item is repaired or replaced, it will be valued at its ACV on the date of the loss. The value will not exceed the cost to repair or replace the property for the same use. Replacement Coverage will not apply to items that cannot be replaced due to their unique nature (i.e. art works, antiques, rare articles) "MiniMoves has repaired the damaged item to its pre-move condition and have returned the repaired items to Ms. [redacted] home. Ms. [redacted] has previously attempted to dispute her full relocation cost despite the repair of the damaged items and the initial delivery occurring within the contracted delivery spread dates. We apologize for any inconvenience Ms. [redacted] may have been caused, however we have upheld the terms of the advice of protection as well as the contracted delivery dates. Unfortunately we do not compensate or provide provisions for stress or time spent to correspond which was Ms. [redacted] request that we are unable to honor.
I had a positive experience with Mini Moves. From my logistics representative, to the pick up team, delivery team and customer service, everyone was courteous, prompt and customer friendly! I highly recommend them and will use them again in the future.
We truly apologize for the damage that occurred with Ms. [redacted] shipment. The elected valuation coverage allows for repair or replacement up to the elected coverage amount. According to the Advice of Protection signed and dated November 25, 2015 "The Carrier or Warehouseman will not be liable in...
excess of the lesser of the cost to repair a damaged item, or the cost to replace an item that has been lost or damaged. Unless the item is repaired or replaced, it will be valued at its ACV on the date of the loss. The value will not exceed the cost to repair or replace the property for the same use. Replacement Coverage will not apply to items that cannot be replaced due to their unique nature (i.e. art works, antiques, rare articles) "MiniMoves has repaired the damaged item to its pre-move condition and have returned the repaired items to Ms. [redacted] home. Ms. [redacted] has previously attempted to dispute her full relocation cost despite the repair of the damaged items and the initial delivery occurring within the contracted delivery spread dates. We apologize for any inconvenience Ms. [redacted] may have been caused, however we have upheld the terms of the advice of protection as well as the contracted delivery dates. Unfortunately we do not compensate or provide provisions for stress or time spent to correspond which was Ms. [redacted] request that we are unable to honor.
Movers were efficient, careful and courteous. Great for a small move!