Online claim form was a breeze to completeResponse with claim fulfillment was sent within a dayLocal contractor contacted me on time and performed service beyond my expectationsYou'd never know there was damage before!
Dear Sir/Madam,
We bought a BMW Xon 08/10/from BMW Houston North BMW encouraged us to buy the windshield warranty for years with PermaPlateWe signed the warranty with BMW at the time of the purchase and financed through BMW of North HoustonWe had a rock hit our windshield and needed replacement a few months after the purchase When the windshield problem occurred, PermaPlate sent the work to SafeliteSafelite replaced the windshield with non-OEM parts without our consentSome time after the replacement, we noticed a fluid leaking from the rearview mirror, but we didn’t know what it was caused by and didn’t think it would be a major issueLater on, we took the car in for service at BMW North for warranty repair which took days to completeWhen the repairs were completed the service department left the car outside in the Houston weather and the rearview mirror came off When I came to pick it up, the mirror was hanging down and the service advisor said it was ou
I paid $for a 7- year appearance protection warranty for my Lexus 300h I opened a claim with Permaplate on July 30, 2016, to repair a tear on the driver’s side leather doorPermaplate sent a technician to “recondition” the tear and the technician told me he could repair it, but it wouldn’t look goodPermaplate offered me a settlement of $and wrote: “Should you forgo the above offered settlement, you may request reconditioning work be performed by one of our preferred technicians However, we shall not be liable for any service performed by the technician and we will be unable to assist further should the repair be unsuccessful or the damage be determined as unrepairable.” The company Permaplate sent to do the repairs was very unprofessional I asked Permaplate for a second opinion, to replace the panel, or to refund the $I paid for the policy Permaplate referred me to a second technician who also told me they are unable to fix or guarantee the repair I hav
Stacy *** *** is fantastic! I made a claim to Permaplate regarding my torn Mercedes Benz driver seat I was very disappointed with the repair work the repair person completed twice I again contacted Permaplate only to be offered $to settle the claim At this point, running out of options, I went back to my dealership to see if they could repair my seat since at this point it was ruined Needless to say they couldn't help and proceeded to quote me $for a new seat! I was very frustrated and while at the dealership I addressed the warranty and repair department Thankfully Stacy was visiting the dealer that day!!! How lucky is that? She took ownership of the issue right way and found the right company to repair my torn seat They ended up replacing the part of the seat that was torn only and it came out looking like new without having to replace the entire seat Im super happy with the outcome and I commend Stacy for taking a dissatisfied customer and turning a negative into a positive Thank you also to the gentleman that came all the way from hr away to pick up my car and deliver it back to me repaired Im am extremely happy with the result I want to personally thank Stacy for keeping such a nice attitude when needed Great job!!!
advertisement Do not purchase this "superior protection" I purchased a new car from a Huyandai dealership in At the time of purchase, Permaplate advertised if we purchased their product, the exterior of my vehicle would be "protected" The product would protect the exterior, the windshield and the leather of my new car for years Currently, PermaPlate advertises on their website "Welcome to PermaPlate, your source for high-quality automotive protection products and warranties that are designed to keep your vehicle in top shape We understand that every automobile purchase is an investment, which is why we always place the needs of our customers above all else." "PermaPlate lets you enjoy your new car with confidence by protecting the interior and exterior of your vehicle." This advertisement is false After filing a claim with PermaPlate for the exterior of the car, I was told by customer service, "they only cover fading" There was is no physical damage to t
*** Auto was the PermaPlate provider that performed the "magic" on my carUnfortunately, there was a delay in the first provider responding to my service request (read NOT AT ALL) and after several weeks of "radio silence" and MIAPermaPlate Customer service assigned my request to *** Auto in Santa ClaraCarla at *** called within a day to schedule service an offered to either pick up the car from my home and return it, a mile drive or drive me home after I delivered the car to themWell, life got in the way and I dragged MY feet on having the finish renewedPermaPlate sent an email and lit the fire under me that my claim would expire if the service was not performedHow cool is that? I immediately called ***, scheduled service for the next weekCarla, John *** and the gentleman (I didn't catch his name) that clay barred and restored the PermaPlate finish were SO proud of how the car turned outWell, yeahit had PermaPlate on it for seven yearsStart with an amazing product and you've got an amazing product! My husband's Lexus has a permaplate knock off on itenvironmentally friendlyyeah, wellit washed off after the third hand washing
This was the third time with this vehicle that I needed Permaplate service Every time has been satisfactory and all service techs were professional and knowledgeable in their field
I bought a Nissan Rogue from AutoNation Nissan in November They sold me this Autonation Appearance & Windshield Protection as a policy that covers any problems I encounter with exterior or interior of my vehicle or windshield I called the number to file a claim on 6/25/At that time I was told to complete the form online and I would get a response within hours I did file after hanging up and got a conformation back from Siskin that the response would be within business days After weeks with no response, I called and at first the guy couldn't find my claim then he said I had to wait because I had just filed it on Wednesday the 25th I had to correct him because he was looking at July 25th not June 25th Then he said it was denied and they sent a letter in the mail He really didn't know what he was doing or apologize for his mistakesAs of today, July 22, I have received nothing from them thru mail or email or phone call This was not sold to me th
Paint damage to vehicle was very minimal but perma plate accepted the job and assigned a very competent and very excellent service provider to correct the issueThe vehicle was in fair condition and upon receiving the vehicle after the correction the vehicle looked as if it was brand new right off the showroom floor
Amazing exterior and interior coverage! I have filed claim in the past year and have had an easy time getting it fixedFrom the time I notice the damage to the time I have it back and fixed it's been about a weekVery fast, very helpfulMoney well spent!
I have had this product for over three years and never used it Today I used it for the first time and found it to be very beneficial PermaPlate was very helpful in filing a claim, the claim was taken care of quickly and on time I was very happy with the service
The claim process was very easy and painlessI loved how they worked around my schedule and came to my home to complete the repairsI am very satisfied with the service and work that was performed on my vehicle
Chris that did upholstery repair was a true craftsman and did outstand Work
Online claim form was a breeze to completeResponse with claim fulfillment was sent within a dayLocal contractor contacted me on time and performed service beyond my expectationsYou'd never know there was damage before!
Great product keeps my vehicle protected and looking great!
Dear Sir/Madam,
We bought a BMW Xon 08/10/from BMW Houston North BMW encouraged us to buy the windshield warranty for years with PermaPlateWe signed the warranty with BMW at the time of the purchase and financed through BMW of North HoustonWe had a rock hit our windshield and needed replacement a few months after the purchase When the windshield problem occurred, PermaPlate sent the work to SafeliteSafelite replaced the windshield with non-OEM parts without our consentSome time after the replacement, we noticed a fluid leaking from the rearview mirror, but we didn’t know what it was caused by and didn’t think it would be a major issueLater on, we took the car in for service at BMW North for warranty repair which took days to completeWhen the repairs were completed the service department left the car outside in the Houston weather and the rearview mirror came off When I came to pick it up, the mirror was hanging down and the service advisor said it was ou
I paid $for a 7- year appearance protection warranty for my Lexus 300h I opened a claim with Permaplate on July 30, 2016, to repair a tear on the driver’s side leather doorPermaplate sent a technician to “recondition” the tear and the technician told me he could repair it, but it wouldn’t look goodPermaplate offered me a settlement of $and wrote: “Should you forgo the above offered settlement, you may request reconditioning work be performed by one of our preferred technicians However, we shall not be liable for any service performed by the technician and we will be unable to assist further should the repair be unsuccessful or the damage be determined as unrepairable.” The company Permaplate sent to do the repairs was very unprofessional I asked Permaplate for a second opinion, to replace the panel, or to refund the $I paid for the policy Permaplate referred me to a second technician who also told me they are unable to fix or guarantee the repair I hav
Stacy *** *** is fantastic! I made a claim to Permaplate regarding my torn Mercedes Benz driver seat I was very disappointed with the repair work the repair person completed twice I again contacted Permaplate only to be offered $to settle the claim At this point, running out of options, I went back to my dealership to see if they could repair my seat since at this point it was ruined Needless to say they couldn't help and proceeded to quote me $for a new seat! I was very frustrated and while at the dealership I addressed the warranty and repair department Thankfully Stacy was visiting the dealer that day!!! How lucky is that? She took ownership of the issue right way and found the right company to repair my torn seat They ended up replacing the part of the seat that was torn only and it came out looking like new without having to replace the entire seat Im super happy with the outcome and I commend Stacy for taking a dissatisfied customer and turning a negative into a positive Thank you also to the gentleman that came all the way from hr away to pick up my car and deliver it back to me repaired Im am extremely happy with the result I want to personally thank Stacy for keeping such a nice attitude when needed Great job!!!
Best service ever
I am very satisfied with this company
Great service on a timely manner that works well with your scheduleJob performed was delivered as promised!
Very expedient! Professional and thorough in every aspect! So glad they took care of my vehicle I am very satisfied!
advertisement Do not purchase this "superior protection" I purchased a new car from a Huyandai dealership in At the time of purchase, Permaplate advertised if we purchased their product, the exterior of my vehicle would be "protected" The product would protect the exterior, the windshield and the leather of my new car for years Currently, PermaPlate advertises on their website "Welcome to PermaPlate, your source for high-quality automotive protection products and warranties that are designed to keep your vehicle in top shape We understand that every automobile purchase is an investment, which is why we always place the needs of our customers above all else." "PermaPlate lets you enjoy your new car with confidence by protecting the interior and exterior of your vehicle." This advertisement is false After filing a claim with PermaPlate for the exterior of the car, I was told by customer service, "they only cover fading" There was is no physical damage to t
Everyone was wonderfulAnd explain each stepSo you knew everything that was going too happen to complete the job
*** Auto was the PermaPlate provider that performed the "magic" on my carUnfortunately, there was a delay in the first provider responding to my service request (read NOT AT ALL) and after several weeks of "radio silence" and MIAPermaPlate Customer service assigned my request to *** Auto in Santa ClaraCarla at *** called within a day to schedule service an offered to either pick up the car from my home and return it, a mile drive or drive me home after I delivered the car to themWell, life got in the way and I dragged MY feet on having the finish renewedPermaPlate sent an email and lit the fire under me that my claim would expire if the service was not performedHow cool is that? I immediately called ***, scheduled service for the next weekCarla, John *** and the gentleman (I didn't catch his name) that clay barred and restored the PermaPlate finish were SO proud of how the car turned outWell, yeahit had PermaPlate on it for seven yearsStart with an amazing product and you've got an amazing product! My husband's Lexus has a permaplate knock off on itenvironmentally friendlyyeah, wellit washed off after the third hand washing
Best customer serviceThey stand behind their warranty
This was the third time with this vehicle that I needed Permaplate service Every time has been satisfactory and all service techs were professional and knowledgeable in their field
I bought a Nissan Rogue from AutoNation Nissan in November They sold me this Autonation Appearance & Windshield Protection as a policy that covers any problems I encounter with exterior or interior of my vehicle or windshield I called the number to file a claim on 6/25/At that time I was told to complete the form online and I would get a response within hours I did file after hanging up and got a conformation back from Siskin that the response would be within business days After weeks with no response, I called and at first the guy couldn't find my claim then he said I had to wait because I had just filed it on Wednesday the 25th I had to correct him because he was looking at July 25th not June 25th Then he said it was denied and they sent a letter in the mail He really didn't know what he was doing or apologize for his mistakesAs of today, July 22, I have received nothing from them thru mail or email or phone call This was not sold to me th
Paint damage to vehicle was very minimal but perma plate accepted the job and assigned a very competent and very excellent service provider to correct the issueThe vehicle was in fair condition and upon receiving the vehicle after the correction the vehicle looked as if it was brand new right off the showroom floor
Amazing exterior and interior coverage! I have filed claim in the past year and have had an easy time getting it fixedFrom the time I notice the damage to the time I have it back and fixed it's been about a weekVery fast, very helpfulMoney well spent!
I have had this product for over three years and never used it Today I used it for the first time and found it to be very beneficial PermaPlate was very helpful in filing a claim, the claim was taken care of quickly and on time I was very happy with the service
The claim process was very easy and painlessI loved how they worked around my schedule and came to my home to complete the repairsI am very satisfied with the service and work that was performed on my vehicle