Wengerd Construction

ApologiesDates are offPackage was received at Parcel Box on Saturday 10/24/(office closed), however packages were not sorted until 10/27/when the offices were openAs advised on closure email with closing procedures both closure form an equipment must be received in order to proceed with closure, there for the form received on 10/21/was incomplete(no equipment) and does not initiate the closing process until all requested docs and equipment is received, once again all this was provided to the merchant and explainedPer agreement merchant must submit closure request days prior to contract end date for processingIt takes days to process proper closure and to ensure no future billing, per agreement program guide section (link below) provided during the inception of the merchant accountNo refunds due per agreement and services renderedAgreement has been completed and no additional fees are duePlease read all terms and conditions provided to avoid any additional confusion https://www.ipaymentinc.com/docs/librariesprovider11/guides/ms-program-guide.pdf

Complaint:
I am rejecting this response because:It is the responsibility of the business to let me know that I am requI red to sign a contractAll he told me is that I need to check a box to confirm that my informatuon was accurateNot once did he say that I am obligated to sign a contractWhen I signed up for Direct TV, they told me I needed to sign a mon the contractThat was the first thing the rep told meWhen I signed up with Verizon the first thing the rep told me was that I had to sign a year contarctAny respectable business that is not trying to run a scam will tell you thatMaybe your business records conversations? Listen to mine a d you will see that I was misleadI should not and will not pay a termination feeAll of needs to be waived
Regards,
*** ***

After reviewing this merchant
account agreement and account notationsThe following will provide some
clarifications on the merchant concerns
On 10/29/at 9:AM PST
merchant was contacted by our company to offer lower rates for their credit
card processingMerchant was given a quote
based on their established
processing volume and business typeMerchant was directed to our online
application process, where is requests pertinent information to be entered in
prior to application submission, these steps include but are not limited to
?
Business
Name
Principal Owner Name
Federal Tax ID #
Social Security Number
Expected Processing Volume
Checking Account Number
Bank Routing Number
Any and all terms, conditions and
fees associated with the services requested were provided during the inception
of the accountApplication was digitally signed and embedded with the following
IP address on December 2, Agreement copies available upon request
Services were requested, providedIn closing the
desired settlement requested is to have the account closed with no early
termination feesMerchant Account Solutions stands by its services, products
and terms listed in our fully disclosed and completely transparent contracts at
all times and while we feel that we have delivered the services requested to
the best of our ability, we will waive the termination fee due to their
misunderstanding of the terms providedAccount will be closed with business
days after the equipment provided is returned to the address listed belowAny
and all fees leading up to account closure are valid as services were requested
and providedNo refunds will be processed for monthly services during active
state of account Termination fees have been waived and account is currently
closed due to non-paymentMerchant Account Solutions would like to advise
merchant in their future business ventures to always read and have full understanding
of the terms provided for services they are requesting to avoid confusion such
as this
Verifone V**SN:
***
MAS Returns

Complaint:
I am rejecting this response because: Merchant Account Solutions is deceitful to their Clients and should be forced to close down
Regards,
D*** ***

Complaint:
I am rejecting this response because:It is the responsibility of the business to let me know that I am requI red to sign a contractAll he told me is that I need to check a box to confirm that my informatuon was accurateNot once did he say that I am obligated to sign a contractWhen I signed up for Direct TV, they told me I needed to sign a mon the contractThat was the first thing the rep told meWhen I signed up with Verizon the first thing the rep told me was that I had to sign a year contarctAny respectable business that is not trying to run a scam will tell you thatMaybe your business records conversations? Listen to mine a d you will see that I was misleadI should not and will not pay a termination feeAll of needs to be waived
Regards,
*** ***
8/31/
Complaint
The following is about Merchant account solutions I have come across some bad business practices and misleading advertisements from the company stating " no cancellation Fees or service fees" when I had applied on the app with my iphone I wanted to test there service and said on the app that to
deposit money I would need a routing number inserted that it would not be charged and only used for depositsI have found out on 8/6/the company was charging me $for two months once on 07/3/and again on 08/03/I immediately contacted my bank when I woke up today and tried to have the problem resolved with a representative from Bank of america on the line with meI told him the problem I was having that I did not authorize and charges and did not know I was going to be charged any kind of service fee that these terms were not disclosed to me during sign up for the app or during the numerous phone calls with the company I spoke to a "R*** sanchez'' with merchant account solutions during the first phone call I was under the impression that this was square account card processing services I had told r*** I already have a square reader that I just needed a new one as mine was messing up I was waiting for a call back from square account about this and thought this was it.R*** told me that I would need a new card reader and that it was completely free of charge and would send it in the mail.Once the reader was received I realized it was not square reader but another company and disregarded the items in the envelope about two months agoI asked for a refund on the phone with the BOA repand was told that the service fees of are non refundable and was told that I agreed to a year contract with them which I never agreed to and was never once told about the terms of there billing or cancellation over the phone or by email not until I wanted to cancel the service they signed me up for without my authorization or permission at which im told im going to now be charged $to can
Desired Resolution
I want a refund for the two charges of $USD for a total of refunded to my bank account.And I want the cancellation fee to be waived and for them to not report me to collections for $as I was told they would charge my account $if I break the year contract and that they would
report me to collections if I did not pay them.This Company should be watched very closely as to how they practice there business these people should be held accountable for there fraudulent actions
Consumer Business Dialog

Merchant contacted Merchant Account Solutions on August 18, (which is not months ago) and was provided with contact number for the cancellation department as they were closed during the time frame merchant called into customer serviceThe merchant has provided conflicting information, the
only other contact was October 13, At this time merchant was provided with proper closing procedure and advised to complete as soon as possible to terminate service without any termination feesIt is unfortunate the merchant experienced a fire, we are not responsible for merchants failure and lack of responsibility to reconcile their accounts to notify us of termination request? Merchant Account Solutions provided service to accept credit cards and were not informed of their issue until October This case has been addressed outside the Revdex.com and refunds have been denied as services were provided and actively usedOther reports state the merchants business has been actively operating and accepting credit cards with another providerAccount will remain open until merchant completes and submits proper closing procedure that have been provided, any and all fees accumulated during the active and open state of the account are and will be valid until closing procedures have been completed?

In order to assist with this merchant concerns we have reviewed accounts notations and agreement.? Merchant was provided proper closing procedures on July 15, Which included all the correct paper work and return address for equipmentMerchant neglected to follow the procedures provided
and only completed half of the procedures that were highlighted in the email with the proceduresMerchant was advised on numerous occasions that the email provided with the procedures needed to completed in order to process closureMerchant neglect to complete procedures is not Merchant Account Solutions responsibility? Unfortunately merchant's desired resolutions cannot be granted, there is a signed month agreement on file that is available upon request to the merchant ###-###-####All fees and termination fees are valid per merchant agreementAccount was closed on December 4th, after receiving equipment along with closure form as requested in the closing proceduresAccount is scheduled to be billed their termination fees with the next business days.?

This matter has been successfully resolved outside of the Revdex.com

In order to address
this merchant concerns we have reviewed their account notations, communications
and agreement
Merchant download our
Mobile Application Credit Card Reader which is available for download free of
cost and requires and merchant account in order to function properly
Merchant
proceeded to apply for said merchant servicesDuring the application process,
it requires pertinent information such the business information, owner’s
information and banking informationEach and every page of the application
process requires confirmation and submission, lastly on the last page it list
ALL terms which includes any and all fees pertaining to the services requested
The agreement was digitally signed with the following IP address embedded 108.***
It is unfortunate the merchant neglected to read the terms provided during the
inception of the account
The equipment was
also provided free of cost per the terms of the merchant account agreement that
was requestedMerchant proceeded to complete the installation process and ran
a test transaction for $0.02, services have been installed and used
Merchant’s desired
settlement cannot be granted only because the merchant failed to read the terms
providedThis mistake costs our company application fees, licensing fees and
activation feesAll information pertaining to the services requested were
available to readDue to the merchant’s misunderstanding as a courtesy we will
cover the remaining of a month contract as well as all their termination
fees totaling $In order to grant this offer, merchant must return
equipment provided in good and working condition to the address listed below
No refunds will be issued as the account was requested, services rendered,
installed and usedAccount will be closed as soon as equipment is received,
please retain any tracking information for your records, any fees accrued
during the active state of the account are validMerchant Account Solutions
would like to advise the merchant to always read and understand any and all
terms provided during any of their future business ventures in order to avoid
any misunderstandings they may have and avoid costing all parties involved any
fees
EPN serial number: 3***
MAS Returns
Hodencamp Dr #
Thousand Oaks, CA

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10884666, and find that this resolution is satisfactory to me
Thank you for the resolution, we are satisfied Further we sent the machine to them already by UPS
Regards,
Y** ***

In order to address this merchant concerns we have reviewed their account notations, communications and agreementsOn 01/08/at 3:PM PST, merchant was contacted by our company to offer lower rates for their credit card processingMsB[redacted] was given a quote based on their established
processing volume and business typeMerchant was directed to our online application process, where is requests pertinent information to be entered in prior to application submission, these steps include but are not limited to ? Business Name Principal Owner Name Federal Tax ID # Social Security Number Expected Processing Volume Checking Account Number Bank Routing Number Our application process is very clear, concise and requires acceptance by the applicant in each step of the process, the final step is a set of terms, this section provides all important details in regard to the terms, conditions, pricing and structures for each respective applicationAll items listed in question via the complaint detail is available at that point and view-able prior to acceptance of the terms listed in our agreementsThere is full and complete disclosure included with all of our applications.? Application was signed with digital signature that has the following IP address embedded Services were requested, provided, installed and usedIn closing the desired settlement requested is to have the account closed with no early termination fees and fees refundedMerchant Account Solutions stands by its services, products and terms listed in our fully disclosed and completely transparent contracts at all times and while we feel that we have delivered the services requested to the best of our ability, we will waive the termination fee due to their misunderstanding of the terms providedAny and all fees leading up to account closure is valid as services were requested, provided, installed and usedNo refunds will be processed for monthly services during active state of account as it was in useTermination fees will be waived as long as the equipment provided is returned in good and working condition to the address listed belowMerchant Account Solutions would like to advise merchant in their future business ventures to always read and have full understanding of the terms provided for services they are requesting to avoid confusion such as thisMAS Returns Ref# 6###

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10829042, and find that this resolution is satisfactory to me
Regards,
M[redacted]

In order to address this merchant
concerns we have reviewed their account notations, communications and
agreements
On 7/15/at 12:PM
PST
merchant downloaded our Mobile Application Credit Card Reader, downloaded and
applied for the services in questionMobile App requests pertinent information
to be entered in prior to application submission, these steps include but are
not limited to ?
? ? ? ? ? ? Business Name
Principal Owner Name
Federal Tax ID #
Social Security Number
Expected Processing Volume
Checking Account Number
Bank Routing Number
Our application process is very
clear, concise and requires acceptance by the applicant in each step of the
process, the final step is a set of terms, this section provides all important
details in regard to the terms, conditions, pricing and structures for each
respective applicationAll items listed in question via the complaint detail
is available at that point and view-able prior to acceptance of the terms
listed in our agreementsThere is full and complete disclosure included with
all of our applications.? Application was signed with digital signature
that has the following IP address embedded ***
General IP Information
IP:? ? ? ? ? ? ? ? ? ? ***
Decimal:? ? ? ? ? ? ? ? ? ? ? ? ? ?
Hostname:? ? ? ? ? ? ? ? ? mbb5***0.tmodns.net
ASN:? ? ? ? ?
ISP:? ? ? ? ? ? ? T-Mobile USA
Organization:? ? ? ? T-Mobile USA
Services:? ? ? ? ? ? ? ? ? ? ? ? ? None detected
Type:? ? ? ? Wireless Broadband
Assignment:? ? ? ? ? ? Static IP
Geolocation Information
Continent:? ? ? ? ? ? ? ? ? North America
Country:? ? ? ? ? ? ? ? ? ? ? ? ? United States us
flag
State/Region:? ? ? Texas
City:? ? ? ? ? ? Houston
Latitude:? ? ? ? ? ? ? ? ? ? ? ? ?
Longitude:? ? ? ? ? ? ? ? ? -95.4739? (95° 28' 26.04? W)
Postal Code:? ? ? ? ? ? ***
Installation of EPN Mobile App
with a test transition of $was completed on July 20, Services were
requested, provided, installed and usedIn closing the desired settlement
requested is to have the account closed with no early termination fees, %
of fees refunded for services rendered from July Merchant Account
Solutions stands by its services, products and terms listed in our fully
disclosed and completely transparent contracts at all times and while we feel
that we have delivered the services requested to the best of our ability, we
will waive the termination fee due to their misunderstanding of the terms
provided, any and all fees leading up to account closure are valid as services
were requested, provided, installed and usedNo refunds will be processed for
monthly services during active state of account as it was in useTermination
fees will be waived as soon as the equipment provided is returned to the
address listed belowAccount will be closed at the end of the billing cycle
for January (1/31/2016).? Merchant
Account Solutions would like to advise merchant in their future business
ventures to always read and have full understanding of the terms provided for
services they are requesting to avoid confusion such as this.?

In response to this merchants complaint, below we will list out a timeline and chain of events that took place within this particular scenario if effort to provide clarity and closure to this claim ? On 9/22/at 11:AM PST merchant called in for merchant quote, and applied for the services
in questionMerchant acknowledges providing? pertinent information to be entered in prior to application submission, these steps include but are not limited to ? ? ? ? ? ? ? ? Business Name? Principal Owner NameFederal Tax ID #Social Security Number? Expected Processing Volume? Checking Account Number? Bank Routing NumberOur application process is very clear, concise and requires acceptance by the applicant in each step of the process, the final step is a set of terms, this section provides all important details in regard to the terms, conditions, pricing and structures for each respective applicationAll items listed in question via the complaint detail is available at that point and view-able prior to acceptance of the terms listed in our agreements, merchant was directed to our online application to accepts termsThere is full and complete disclosure included with all of our applications.? Application was signed with digital signature that has the following IP address embedded [redacted] from their Verizon mobile device.Installation of EPN Mobile App with a test transition was completed on September 24, Services were requested, provided, installed and usedIn closing the desired settlement requested is to have the account closed with no early termination fees, % of fees refunded for services rendered from September Merchant Account Solutions stands by its services, products and terms listed in our fully disclosed and completely transparent contracts at all times and while we feel that we have delivered the services requested to the best of our ability, we will waive the termination fee due to their misunderstanding of the terms provided as long as the equipment provided is returned in good and working condition to the address listed belowAccount will remain open until equipment is received and tested, any and all fees leading up to account closure are valid as services were requested, provided, installed and usedNo refunds will be processed for monthly services during active state of account as it was in use.? Merchant Account Solutions would like to advise merchant in their future business ventures to always read and have full understanding of the terms provided for services they are requesting to avoid confusion such as this.? EPN Serial Number 3[redacted]MAS ReturnsREF#

Complaint:
I am rejecting this response because:
I contacted them in June to close the account and should never have been charged? This business uses misleading business practices
Regards,
F[redacted]

In
response to this merchants complaint, below we will list out a timeline and
chain of events that took place within this particular scenario if effort to
provide clarity and closure to this claim ?
On 8/17/at 9:AM PST merchant downloaded our Mobile Application Smarswipe,
downloaded and applied for the services in question without speaking with any representativeMerchant acknowledges providing? pertinent information to be entered in prior to application
submission, these steps include but are not limited to ?
? ? ? ? ? ? ? Business Name
Principal Owner Name
Federal Tax ID #
Social Security Number
Expected Processing Volume
Checking Account Number
Bank Routing NumberOur
application process is very clear, concise and requires acceptance by the
applicant in each step of the process, the final step is a set of terms, this
section provides all important details in regard to the terms, conditions,
pricing and structures for each respective applicationAll items listed in
question via the complaint detail is available at that point and view-able
prior to acceptance of the terms listed in our agreementsThere is full and
complete disclosure included with all of our applications.? Application was
signed with digital signature that has the following IP address embedded ###.###from their AT&T mobile device.Installation
of EPN Mobile App with a test transition was completed on August 19, Services were requested, provided, installed and usedIn closing the
desired settlement requested is to have the account closed with no early
termination fees, % of fees refunded for services rendered from August
Merchant Account Solutions stands by its services, products and terms listed in
our fully disclosed and completely transparent contracts at all times and while
we feel that we have delivered the services requested to the best of our
ability, we will waive the termination fee due to their misunderstanding of the
terms provided as long as the equipment provided is returned in good and working condition to the address listed belowAccount will remain open until equipment is received and tested, any and all fees leading up to account closure are valid as
services were requested, provided, installed and usedNo refunds will be
processed for monthly services during active state of account as it was in use.? Merchant Account Solutions would like to
advise merchant in their future business ventures to always read and have full
understanding of the terms provided for services they are requesting to avoid
confusion such as this.? ?

The agreed upon refunds owed were successfully processed to your bank account on or around 10/8/2016-10/9/

In
response to this merchants complaint, below we will list out a timeline and
chain of events that took place within this particular scenario if effort to
provide clarity and closure to this claim ?
On
5/17/at 9:PM PST (offices are closed) merchant downloaded our
Mobile
Application Smartswipe and applied for the services in question
Ms
Long complaint detail reflects conflicting information, she downloaded our app
with the expectation of us being similar to a different organization, (which
may be the original issue) notwithstanding, the complaint listed many details
but left out a few important steps during the application process - for
instance, our Mobile App requests pertinent information to be entered in prior
to application submission, these steps include but are not limited to ?
? ? ? ? ? ? ? ? Business Name
Principal Owner Name
Federal Tax ID #
Social Security Number
Expected Processing Volume
Checking Account Number
Bank Routing Number
Our
application process is very clear, concise and requires acceptance by the applicant
in each step of the process, the final step is a set of terms, this section
provides all important details in regard to the terms, conditions, pricing and
structures for each respective applicationAll items listed in question via
the complaint detail is available at that point and view-able prior to
acceptance of the terms listed in our agreementsThere is full and complete
disclosure included with all of our applications.? Application was signed
with digital signature that has the following IP address embedded
via their AT&T wireless device
IP:? ? ? ? ? ?
Decimal:? ? ? ? ? ? ? ? 27[redacted]
Hostname:? ? ? ? ? mobile-###-###-###-##.mycingular.net
ASN:? ?
ISP:? ? ? ? AT&T Wireless
Organization:? AT&T Wireless
Services:? ? ? ? ? ? ? ? None detected
Type:? ? Wireless Broadband
Assignment:? ? Static IP
Blacklist:? ? ? ? ? ? ? Blacklist Check
Geolocation Information
Continent:? ? ? ? ? ? North America
Country:? ? ? ? ? ? ? ? ? United States us flag
State/Region:? Oregon
Latitude:? ? ? ? ? ? ? ? 45.#### ? (45° 31' ##.##? N)
Longitude:? ? ? ? ? -122.#### ? (122° 40' ##.##32? W)
In
closing the desired settlement requested by MsLong is to have the account
closed with no early termination fees for services rendered from June and
all fees refunded from inceptionMerchant Account Solutions stands by its
services, products and terms listed in our fully disclosed and completely
transparent contracts at all times and while we feel that we have delivered the
services requested to the best of our ability, we will waive the termination
fee due to their misunderstanding of the terms providedAny and all fees
accrued during the active state valid as services were requested, provided, and
installedAccount will be closed at the end of the billing cycle (9/30/15) and
no refunds will be issuedMerchant Account Solutions would like to advise
merchant in their future business ventures to always read and have full
understanding of the terms provided for services they are requesting to avoid
confusion such as this.?

Complaint:
I am rejecting this response because:I received a message stating that this complaint had been resolved outside of the Revdex.com? This is not true.? I did have one conversation with the merchant services co sales
person "B[redacted]".? We did not resolve this situation, I'm still committed in a contract that I have not signed and they are charging me for services that I'm not using.? I have reached out to B[redacted] on 11/and 11/and only got a voice message, and no return as of yet.? I did express to B[redacted] that WHEN my issue was resolved to my satisfaction I would contact the Revdex.com and submit that it had been resolved.? That has not happened.? I was surprised to receive the e-mail message from the Revdex.com that it had been resolved.? So clearly B[redacted] sent that messageI would appreciate any support that the Revdex.com can offer to me.? I'm a small business owner and I do not feel like this company is up front with their communications
Regards,
S[redacted]

This case had already been addressed #10829042Merchant has failed to complete the procedures they were advised to doMerchant has neglected to return the equipment in good and working condition in order to proceed with account closure with no termination feesAs previously advised ANY and ALL fees
leading up to termination all valid as again services were requested, installed and actively usedPlease return the equipment provided ASAP in order to complete merchant desired resolutionMerchant Account Solutions is not responsible for merchants lack of not completing terms that have been provided once againAlso the screen shot provided in the first case reflects the terms and conditions the merchant neglected to read and understand were provided from inception of accountOnce again Merchant Account Solutions? stands by its services, products and terms listed in our fully disclosed and completely transparent contracts at all times and while we feel that we have delivered the services requested to the best of our ability, it is unfortunate that we again are being held accountable for the merchant mistakes and lack taking ownership of their business decisionsMerchant must pay any fees? accumulated? during the active state of the merchant account they requestedFees will not be waived or refunded, more than percent of the financial responsibility of a month contract and $of termination fees which cover licensing fees, account? maintenance? fees, activation fees are being cover by our company as a courtesy for the merchant misunderstanding the terms they agreed to and signed.? Complaint Detail? Last Januray or February 2015, I wanted to start a Mary Kay business and thus I researched some credit card swipe services, and I saw on apple that Merchant Account Solutions have good reviews so I downloaded it, and read the contract and agreedIt says that the credit card reader is even free and the service is freeThere was a representative who called me and said "oh I need to teach you to this but can you give me a debit card just to test that it works and he even said YOU WILL NOT BE CHARGED FOR THISSo I really thought they were just testing if the machine works so I gave my informationI never pursued selling Mary kay this I called them that I dont needs this service anymoreMonths after months, I keep getting fees and they said I agreed to itBut I never didAnd to close it they want me to pay $which was never wriitten on the contractYou can try and download the app and it doesnt sah thereI am not stupid and if I know there are fees, I will not use this app.Desired Settlement? Refund all the fees they charged me.Close my accountAnd not charge $which was never stated.This is a very bad businessDesired Settlement: Refund? ConsumerDate Sent: 10/2/2:44:PM[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID 10829042, and find that this resolution is satisfactory to me.? Regards,? M[redacted]BusinessDate Sent: 10/2/1:32:PMIn order to address this merchant concerns we have reviewed their account notations, communications and agreements.On 03/2/at 7:AM PST merchant downloaded our Mobile Application Smartswipe, and applied and completed application on 3/2/at 7:AM PST for the services in questionMobile App requests pertinent information to be entered in prior to application submission, these steps include but are not limited to ? ? ? ? ? ? ? ? ? ? Business Name? Principal Owner NameFederal Tax ID #Social Security Number? Expected Processing Volume? Checking Account Number? Bank Routing NumberOur application process is very clear, concise and requires acceptance by the applicant in each step of the process, the final step is a set of terms, this section provides all important details in regard to the terms, conditions, pricing and structures for each respective applicationAll items listed in question via the complaint detail is available at that point and view-able prior to acceptance of the terms listed in our agreementsThere is full and complete disclosure included with all of our applications.? Application was signed with digital signature that has the following IP address embedded General IP InformationIP:? ? ? ? ? ? 98.[redacted].45.213Decimal:? ? ? ? ? ? ? ? 165[redacted]461Hostname:? ? ? ? ? c-98-[redacted]-45-213.hsd1.ca.comcast.netASN:? ? 7922ISP:? ? ? ? Comcast CableOrganization:? Comcast CableServices:? ? ? ? ? ? ? ? None detectedType:? ? BroadbandAssignment:? ? Dynamic IPBlacklist:? ? ? ? ? ? ? Blacklist CheckGeolocation InformationContinent:? ? ? ? ? ? North AmericaCountry:? ? ? ? ? ? ? ? ? United States us flagState/Region:? CaliforniaCity:? ? ? Rohnert ParkPostal Code:? ? 94928Installation of Smartswipe Mobile App with a test transition of $was completed on March 23, Services were requested, provided, installed and usedIn closing the desired settlement requested is to have the account closed with no early termination fees and all fees refundedMerchant Account Solutions stands by its services, products and terms listed in our fully disclosed and completely transparent contracts at all times and while we feel that we have delivered the services requested to the best of our ability, we will waive the termination fee due to their misunderstanding of the terms provided any and all fees leading up to account closure are valid as services were requested, provided, installed and usedNo refunds will be processed for monthly services during active state of account as it was in useTermination fees will be waived as long as the equipment provided is returned in good and working condition to the address listed belowMerchant Account Solutions would like to advise merchant in their future business ventures to always read and have full understanding of the terms provided for services they are requesting to avoid confusion such as this.Smarswipe Shuttle Serial Number: 433[redacted]916MAS ReturnsRef#