I do see that Mr*** signed up for a Whitepages Premium membership on January 21st, Any membership that a customer signs up for is an auto renewing subscription and will be billed monthly until the account is cancelledI don't see that we received any request from Mr*** until
today, March 24, requesting for his account to be cancelledI do show that Mr*** subscription was cancelled on March 24, and he will not be billed for the service going forward
We have located the data in question, and have removed it from our listingsPlease allow up to hours for that suppression to propagate through our systemIf further concerns arise, please let us know at [email protected]
Complaint: ***I am rejecting this response because:
I just google searched my name and whitepages is still has my information by name search on GOOGLE, also
I did a phone number search only based on my phone number Whitepages is still broadcasting my phone number
Also I did a search on my wifes name and whitepages is still broadcasting our phone number
My question is Did whitepages even try to google search my name and see that there are five matches to my name under goolge search
Did Whitepages actually just plug my phone number in GOOGLE SEARCH and see that they are hosting my phone number publicly
When will Whitepages remove all the data properly, how would the owner of Whitepages like it if I called him directly or his family
member at in the morning
Let me know when this data will stop showing up on GOOGLE SEARCHES BY PHONE AND BY NAME AND BY MY WIFES NAME
Sincerely,*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** *** **
When going to the link that Ms*** provided, I do not see that it is a valid linkWhen going to www.premium.whitepages.com and search for Ms***'s information, I do not see that we have anything listedIt appears the information has already been removed
I am sorry to see that Mr*** was having a hard time to remove his and his families information from Whitepages.comWe do provide step by step instructions on our website for users to remove their information as well as a contact us form to contact Support if they need assistanceI do not see
that we received an email from Mr*** requesting assistanceWhen searching for Mr***'s PO BOX address, I do not see that we have it listed on the siteIf he is still needing assistance wtih the removal, I will need the URL to the listing he is referring to so we can better assist him
Complaint: ***
I am rejecting this response because: *** *** never had any info before thisOnly after working with Revdex.com for years (with White Pages bullying) that we were finally able to get rid of my information and it soon appeared on this websiteIt is a nuisance to deal with Is there a way once and for all that I can get these companies to remove my info completely? No misuse of my info anymore. Kindly help me with this situation since providing details of my info to stalkers is simply not acceptable
Sincerely,
A humble customer
Complaint: ***I am rejecting this response because:
some of my information and links to my information was removed, I contact *** daily to get the search updated using *** search removal toolsthis company is attaching my info as a keyword to other people now as new variations of my name or names similar to mine now show up as tagged as me which *** DOES NOT DO ON THEIR OWNnew search results today show new listingsI will send a screenshot directly to whitepages customer service so it does not show up published all over the internet which is what I am working on removing
I certainly want to respect your request for privacy, and I wanted to offer a deeper explanation on what information we display.If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is only a search optimization feature that redirects to our sister service, Whitepages PremiumIf you click that box, you'll find that it does not link to any active profiles for yourselfThe displayed information is based on the terms entered into a search field.For example, perform a search for "Random User" in Seattle, WAA name and location will appear in a blue box, but it will not actually direct to any information.If you try this on yourself and notice any specific personal details, please reply back with the exact URL in which it is containedA member of our staff will review this and update it per your request.Alternatively, you can remove the listing by following the instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/203263794-Remove-my-listing-fro...⇄
I attempted to find the information in question, but I was unable to locate any profilesOur records indicate that this information was already removedShould further questions or concerns arise, please let us know
Complaint: ***I am rejecting this response because:As of 8/31/15, my listing is still accessible on the white pages.com website The URL is http://www.whitepages.com/name/***/***MD/7frpwtbSincerely,*** ***
I am sorry that Ms*** does not have information listed for her on Whitepages.comWe did receive an email from Ms*** letting us know of the errors that were appearing on her listingAs explained in our Help section, Whitepages.com is not able to edit listings at this timeDue to the
inability to edit listings, we suppressed the incorrect information and sent Ms*** an email explaining that the information was removed
I apologize for any inconvenience, but at this time while our site goes through improvements we are unable to add or edit listings directly on the site
I do see that we have received several emails from Ms*** on September 23rd as well as September 29th requesting to have her information removed from the siteI appears that she was responded to first requesting more information and then again confirming we have removed the listing from our
siteIt appears that the listing Ms*** requested to have removed has been done already
I do not see that we have received any emails from Ms*** to remove her phone number form Whitepages.com (we are unaffiliated with phone books)I am able to see the phone number *** listed as *** *** *** ***I have submitted to have this business listing suppressed
from Whitepages.com, but Ms*** will also want to contact Infogroup at www.expressupdate.com to have the information removed from them as wellThe majority of the profiles on Whitepages are provided by a data company called InfoGroup that distributes them to us as well as other online directoriesThey send new information regularly and it is possible that this suppressed profile may return in the futureIn order to prevent that, we advise that you contact InfoGroup directly and have them either update or remove the profile in their database.To remove information provided by InfoGroup, visit http://www.expressupdate.com and follow the instructions on their website
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** & *** ***
Complaint: ***
I am rejecting this response because: My name city where I lived and names of relatives is shown. There is no way to remove this information using the ULR and whitepages.com forces people to log in and create a account requiring my email to obtain more personal information to use the ULR suggested removal. I have email form whitepags.com telling me to repeat the useless steps that fail
Sincerely,
*** ***
Complaint: ***I am rejecting this response because:
All of your claims are untrueI do not understand why you keep lying and waste time of others, when I even submitted the proofs and links.I requested to remove my info from Whitepages.com, 411.com and other websites of yoursHowever, you lied as if I requested removal from directionus.com this time.Also, I still see my info, including my phone number, listed in your websites, as I submitted proofs.In addition, you encourage people to call me, by falsely advertising my mobile number (on Do Not Call List) as a landlineYou need to remove ANY pages that is associated with my info, including my phone numberYou do not have a right.I get spam calls and messages because of youI even get these in the middle of the night and I have paid for them, because you listed my “mobile” numberThey ALL claimed that they found my number from Whitespages.com and it was listed as a landline.If this matter is not resolved, I do not have any ***ice but consider legal action and file reports to State and National Agencies about your business practice
Sincerely,*** ***
Complaint: ***I am rejecting this response because: I am still listedI have gone through great lengths to opt myself out of mailings, made my credit report private, have a private phone number that I pay forNo where is my address linked to my nameRemove all my information I will contact the authorities since this is the seond time I have asked to be removedIt's for my safety. Sincerely, * ***
Complaint: ***I am rejecting this response because: I need you to guarantee that my records will be PERMANENTLY removed and/or suppressed from being displayed by whitepages.com and ***.com. Crime victims should not have to constantly check online, discover that their address is being divulged by whitepages.com yet again, and file a Revdex.com complaint to get it removed. The Whitepages.com website does not allow me to opt out myself, and customer service is non-existant for whitepages.comSincerely,*** ***
I do see that Mr*** signed up for a Whitepages Premium membership on January 21st, Any membership that a customer signs up for is an auto renewing subscription and will be billed monthly until the account is cancelledI don't see that we received any request from Mr*** until
today, March 24, requesting for his account to be cancelledI do show that Mr*** subscription was cancelled on March 24, and he will not be billed for the service going forward
We have located the data in question, and have removed it from our listingsPlease allow up to hours for that suppression to propagate through our systemIf further concerns arise, please let us know at [email protected]
Complaint: ***I am rejecting this response because:
I just google searched my name and whitepages is still has my information by name search on GOOGLE, also
I did a phone number search only based on my phone number Whitepages is still broadcasting my phone number
Also I did a search on my wifes name and whitepages is still broadcasting our phone number
My question is Did whitepages even try to google search my name and see that there are five matches to my name under goolge search
Did Whitepages actually just plug my phone number in GOOGLE SEARCH and see that they are hosting my phone number publicly
When will Whitepages remove all the data properly, how would the owner of Whitepages like it if I called him directly or his family
member at in the morning
Let me know when this data will stop showing up on GOOGLE SEARCHES BY PHONE AND BY NAME AND BY MY WIFES NAME
Sincerely,*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** *** **
When going to the link that Ms*** provided, I do not see that it is a valid linkWhen going to www.premium.whitepages.com and search for Ms***'s information, I do not see that we have anything listedIt appears the information has already been removed
I am sorry to see that Mr*** was having a hard time to remove his and his families information from Whitepages.comWe do provide step by step instructions on our website for users to remove their information as well as a contact us form to contact Support if they need assistanceI do not see
that we received an email from Mr*** requesting assistanceWhen searching for Mr***'s PO BOX address, I do not see that we have it listed on the siteIf he is still needing assistance wtih the removal, I will need the URL to the listing he is referring to so we can better assist him
Complaint: ***
I am rejecting this response because: *** *** never had any info before thisOnly after working with Revdex.com for years (with White Pages bullying) that we were finally able to get rid of my information and it soon appeared on this websiteIt is a nuisance to deal with Is there a way once and for all that I can get these companies to remove my info completely? No misuse of my info anymore. Kindly help me with this situation since providing details of my info to stalkers is simply not acceptable
Sincerely,
A humble customer
Complaint: ***I am rejecting this response because:
some of my information and links to my information was removed, I contact *** daily to get the search updated using *** search removal toolsthis company is attaching my info as a keyword to other people now as new variations of my name or names similar to mine now show up as tagged as me which *** DOES NOT DO ON THEIR OWNnew search results today show new listingsI will send a screenshot directly to whitepages customer service so it does not show up published all over the internet which is what I am working on removing
I certainly want to respect your request for privacy, and I wanted to offer a deeper explanation on what information we display.If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is only a search optimization feature that redirects to our sister service, Whitepages PremiumIf you click that box, you'll find that it does not link to any active profiles for yourselfThe displayed information is based on the terms entered into a search field.For example, perform a search for "Random User" in Seattle, WAA name and location will appear in a blue box, but it will not actually direct to any information.If you try this on yourself and notice any specific personal details, please reply back with the exact URL in which it is containedA member of our staff will review this and update it per your request.Alternatively, you can remove the listing by following the instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/203263794-Remove-my-listing-fro...⇄
I attempted to find the information in question, but I was unable to locate any profilesOur records indicate that this information was already removedShould further questions or concerns arise, please let us know
All charges associated with the account provided have been refunded
Complaint: ***I am rejecting this response because:As of 8/31/15, my listing is still accessible on the white pages.com website The URL is http://www.whitepages.com/name/***/***MD/7frpwtbSincerely,*** ***
I am sorry that Ms*** does not have information listed for her on Whitepages.comWe did receive an email from Ms*** letting us know of the errors that were appearing on her listingAs explained in our Help section, Whitepages.com is not able to edit listings at this timeDue to the
inability to edit listings, we suppressed the incorrect information and sent Ms*** an email explaining that the information was removed
I apologize for any inconvenience, but at this time while our site goes through improvements we are unable to add or edit listings directly on the site
I do see that we have received several emails from Ms*** on September 23rd as well as September 29th requesting to have her information removed from the siteI appears that she was responded to first requesting more information and then again confirming we have removed the listing from our
siteIt appears that the listing Ms*** requested to have removed has been done already
I do not see that we have received any emails from Ms*** to remove her phone number form Whitepages.com (we are unaffiliated with phone books)I am able to see the phone number *** listed as *** *** *** ***I have submitted to have this business listing suppressed
from Whitepages.com, but Ms*** will also want to contact Infogroup at www.expressupdate.com to have the information removed from them as wellThe majority of the profiles on Whitepages are provided by a data company called InfoGroup that distributes them to us as well as other online directoriesThey send new information regularly and it is possible that this suppressed profile may return in the futureIn order to prevent that, we advise that you contact InfoGroup directly and have them either update or remove the profile in their database.To remove information provided by InfoGroup, visit http://www.expressupdate.com and follow the instructions on their website
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** & *** ***
Complaint: ***
I am rejecting this response because: My name city where I lived and names of relatives is shown. There is no way to remove this information using the ULR and whitepages.com forces people to log in and create a account requiring my email to obtain more personal information to use the ULR suggested removal. I have email form whitepags.com telling me to repeat the useless steps that fail
Sincerely,
*** ***
Complaint: ***I am rejecting this response because:
All of your claims are untrueI do not understand why you keep lying and waste time of others, when I even submitted the proofs and links.I requested to remove my info from Whitepages.com, 411.com and other websites of yoursHowever, you lied as if I requested removal from directionus.com this time.Also, I still see my info, including my phone number, listed in your websites, as I submitted proofs.In addition, you encourage people to call me, by falsely advertising my mobile number (on Do Not Call List) as a landlineYou need to remove ANY pages that is associated with my info, including my phone numberYou do not have a right.I get spam calls and messages because of youI even get these in the middle of the night and I have paid for them, because you listed my “mobile” numberThey ALL claimed that they found my number from Whitespages.com and it was listed as a landline.If this matter is not resolved, I do not have any ***ice but consider legal action and file reports to State and National Agencies about your business practice
Sincerely,*** ***
Complaint: ***I am rejecting this response because: I am still listedI have gone through great lengths to opt myself out of mailings, made my credit report private, have a private phone number that I pay forNo where is my address linked to my nameRemove all my information I will contact the authorities since this is the seond time I have asked to be removedIt's for my safety. Sincerely, * ***
Complaint: ***I am rejecting this response because: I need you to guarantee that my records will be PERMANENTLY removed and/or suppressed from being displayed by whitepages.com and ***.com. Crime victims should not have to constantly check online, discover that their address is being divulged by whitepages.com yet again, and file a Revdex.com complaint to get it removed. The Whitepages.com website does not allow me to opt out myself, and customer service is non-existant for whitepages.comSincerely,*** ***