Complaint: ***I am rejecting this response because:I do not accept your explanation of why you cannot preventmy personal information from being displayed PERMANENTLY. I was a database programmer for over 25years, and developed data-driven web applications for companies for over adecade, so I know that the excuse you are providing is invalid. The only reason whitepages.com is gettingaway with this is that there currently aren’t enough laws to stop them. Whitepages.com is literally putting my lifein danger by displaying my address. I havebeen EXTREMELY careful to keep my new address private. I havea PO box, the county approved my application to suppress my propertyinformation because I am a crime victim, etc. I should not have to check constantly online to ensure that my addressis not being displayed by whitepages.com or any similar type of website. This invasion of my privacy is consuming mylife and taking an inordinate amount of my time and this abuse must stop.Sincerely,*** ***
Complaint: ***I am rejecting this response because:
They removed from whitepages.com but, instead, added at
whitepages.ca,
directionus.com,
1called.com, etc
They need to remove my info from ALL OF THEIR WEBSITES
Sincerely,*** ***
Your request to have these Data Profiles removed from Whitepages.com and Whitepages Premium has been successfully completedThese Data Profiles should **no longer appear on Whitepages.com or Whitepages Premium within hours of when original confirmation was made** as the removal process propagates throughout our systems.**IMPORTANT**Please note that even though these Data Profiles have been removed from Whitepages.com and Whitepages Premium, we update our records frequently, with new public records and sourcesIt is possible for new information related to these Profiles to appear in these databases in the future. While we make every effort possible to keep these Profiles suppressed, it's highly advised that you check back from time to time to verify that no **new information** has appeared to generate a new Data Profile.Thank you for contacting Whitepages.Read more about Whitepages Premium Information Removal [in the Whitepages Premium Help Center, by clicking here](https://premium.whitepages.com/help#about)
I searched for an account associated with your name and email address, but didn't find oneIf you used this email address to sign up for Whitepages Premium, it seems that the membership purchase did **NOT** go through. When the system bills you for a purchase, you will see a confirmation
screen with the amount billed right after clicking "Submit"You will also receive an email invoiceIf you did not see the confirmation, nor receive an email invoice, then you have not been billed.If you have further questions, please send an email to [email protected] you for contacting Whitepages.com
I am not able to find information for *** *** in ***, **It appears that the listing has already been removedIf Ms*** is still seeing information listed on Whitepages, please provide us with the URL to the exact listing that is wished to be removed and we will be able to assist further
I see that Ms*** contacted Whitepages Premium on Saturday, February 20th requesting to have information removed from Whitepages PremiumWe did respond back to her on Monday, Frebruary 22nd requesting more information so we are able to locate the listing she wishes to have removedWhen
searching for Ms***'s information on Whitepages Premium we are not able to locate a listing on the siteIf she is still seeing her information, please provide the URL to the listing and we would be happy to assist
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely,
Mrs***
I do see that Ms*** has contact Whitepages.com to remove information from Whitepages Premium on Sunday, March 13thWe answer all emails in the order they are received and unfortunately have not yet reached Ms*** emailWe do not require users to sign up or purchase to remove information
from PremiumTo remove information on that site, users either need to contact Whitepages Premium or mail in requested information per our removal instructions in our Help section (https://premium.whitepages.com/help#about)I have located the listed for *** *** in ***, ** and have removed this information from our siteIt will be removed within hours
Hi ***,It appears that your information has already been removed from our sitesIf you notice the listing still appearing on Search Engine Result pages, please do the following:* Click the link to see if it directs you to a live siteIf the site is visible, notify us for a fix.* If the personal
information does not appear when you click the link, this means the search engine is showing a cached version of the pageYou will need to follow up with the search engine provider to remove this cached information.When information changes online, it takes search engines time to index their results and remove any outdated or invalid linksThis is usually completed within daysIf for any reason you want this expedited, or if you have been waiting longer than days, you will need to contact the search engine directlyFor example, if you are seeing a result on Google, you can request a removal of the cached result at the following URL:https://www.google.com/webmasters/tools/removals
Revdex.com:Hi Revdex.comThank you for your help Once they received your complaint, they just removed meSo you may close this and say the Revdex.com helped to resolve.Thank you!***
they have they have clearly not removed the information the link
is still there I gave them over hours and my personal information is still online here is thehttp://www.whitepages.com/business/*** http://www.whitepages.com/business/***Complaint: ***I am rejecting this response because:Sincerely,*** ***
When searching for *** *** in ***, **I do not see that we have a listingI also clicked on the link that was provided to us by Ms*** in her email yesterday and it states, "We did not find a match"
From the links you provided, it appears that your information has already been removedIf you are still seeing your contact information appearing on our site, please let us know by contacting [email protected] and providing us with either the exact URL or a screenshot of the listing containing
your contact details
We would be happy to assist with the removal of information from Whitepages.com as well as Whitepages PremiumIn order to do so we will need the name, full address and phone number that is listedon the site so we can find the information and remove it from being listedWithout the requested
information, we are unable to find the listing and process the removalI would also be happy to look up past correspondence between us and the user to see what has happened in the past and maybe find out why information keeps returning to the site and how often this is happeningIn order to do so, we will need the email address that they emailed in with to look up the tickets that were created
It appears that you were able to contact our Customer Care Team and have your information successfully removedIf you are still seeing your information displaying on the site, please let us knowProviding the URL or screenshots will be the best way for us to ensure that we have removed the correct
profile for you
Complaint: ***I am rejecting this response because: My name and private information continue to show up in the whitepages, incunder *** *** with address in Brooklyn and *** *** with address in Jacksonville, FLBoth my previous addresses. Sincerely,*** *** ***
Complaint: ***I am rejecting this response because:I do not accept your explanation of why you cannot preventmy personal information from being displayed PERMANENTLY. I was a database programmer for over 25years, and developed data-driven web applications for companies for over adecade, so I know that the excuse you are providing is invalid. The only reason whitepages.com is gettingaway with this is that there currently aren’t enough laws to stop them. Whitepages.com is literally putting my lifein danger by displaying my address. I havebeen EXTREMELY careful to keep my new address private. I havea PO box, the county approved my application to suppress my propertyinformation because I am a crime victim, etc. I should not have to check constantly online to ensure that my addressis not being displayed by whitepages.com or any similar type of website. This invasion of my privacy is consuming mylife and taking an inordinate amount of my time and this abuse must stop.Sincerely,*** ***
Complaint: ***I am rejecting this response because:
They removed from whitepages.com but, instead, added at
whitepages.ca,
directionus.com,
1called.com, etc
They need to remove my info from ALL OF THEIR WEBSITES
Sincerely,*** ***
Your request to have these Data Profiles removed from Whitepages.com and Whitepages Premium has been successfully completedThese Data Profiles should **no longer appear on Whitepages.com or Whitepages Premium within hours of when original confirmation was made** as the removal process propagates throughout our systems.**IMPORTANT**Please note that even though these Data Profiles have been removed from Whitepages.com and Whitepages Premium, we update our records frequently, with new public records and sourcesIt is possible for new information related to these Profiles to appear in these databases in the future. While we make every effort possible to keep these Profiles suppressed, it's highly advised that you check back from time to time to verify that no **new information** has appeared to generate a new Data Profile.Thank you for contacting Whitepages.Read more about Whitepages Premium Information Removal [in the Whitepages Premium Help Center, by clicking here](https://premium.whitepages.com/help#about)
I searched for an account associated with your name and email address, but didn't find oneIf you used this email address to sign up for Whitepages Premium, it seems that the membership purchase did **NOT** go through. When the system bills you for a purchase, you will see a confirmation
screen with the amount billed right after clicking "Submit"You will also receive an email invoiceIf you did not see the confirmation, nor receive an email invoice, then you have not been billed.If you have further questions, please send an email to [email protected] you for contacting Whitepages.com
I am not able to find information for *** *** in ***, **It appears that the listing has already been removedIf Ms*** is still seeing information listed on Whitepages, please provide us with the URL to the exact listing that is wished to be removed and we will be able to assist further
I see that Ms*** contacted Whitepages Premium on Saturday, February 20th requesting to have information removed from Whitepages PremiumWe did respond back to her on Monday, Frebruary 22nd requesting more information so we are able to locate the listing she wishes to have removedWhen
searching for Ms***'s information on Whitepages Premium we are not able to locate a listing on the siteIf she is still seeing her information, please provide the URL to the listing and we would be happy to assist
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely,
Mrs***
I do see that Ms*** has contact Whitepages.com to remove information from Whitepages Premium on Sunday, March 13thWe answer all emails in the order they are received and unfortunately have not yet reached Ms*** emailWe do not require users to sign up or purchase to remove information
from PremiumTo remove information on that site, users either need to contact Whitepages Premium or mail in requested information per our removal instructions in our Help section (https://premium.whitepages.com/help#about)I have located the listed for *** *** in ***, ** and have removed this information from our siteIt will be removed within hours
Complaint: ***
I am rejecting this response because: I did cancel my membership, I expect to see all of the refund not some.
Sincerely,
*** ***
Hi ***,It appears that your information has already been removed from our sitesIf you notice the listing still appearing on Search Engine Result pages, please do the following:* Click the link to see if it directs you to a live siteIf the site is visible, notify us for a fix.* If the personal
information does not appear when you click the link, this means the search engine is showing a cached version of the pageYou will need to follow up with the search engine provider to remove this cached information.When information changes online, it takes search engines time to index their results and remove any outdated or invalid linksThis is usually completed within daysIf for any reason you want this expedited, or if you have been waiting longer than days, you will need to contact the search engine directlyFor example, if you are seeing a result on Google, you can request a removal of the cached result at the following URL:https://www.google.com/webmasters/tools/removals
Revdex.com:Hi Revdex.comThank you for your help Once they received your complaint, they just removed meSo you may close this and say the Revdex.com helped to resolve.Thank you!***
Complaint: ***I am rejecting this response because:Sincerely,*** ***
they have they have clearly not removed the information the link
is still there I gave them over hours and my personal information is still online here is thehttp://www.whitepages.com/business/*** http://www.whitepages.com/business/***Complaint: ***I am rejecting this response because:Sincerely,*** ***
When searching for *** *** in ***, **I do not see that we have a listingI also clicked on the link that was provided to us by Ms*** in her email yesterday and it states, "We did not find a match"
From the links you provided, it appears that your information has already been removedIf you are still seeing your contact information appearing on our site, please let us know by contacting [email protected] and providing us with either the exact URL or a screenshot of the listing containing
your contact details
We would be happy to assist with the removal of information from Whitepages.com as well as Whitepages PremiumIn order to do so we will need the name, full address and phone number that is listedon the site so we can find the information and remove it from being listedWithout the requested
information, we are unable to find the listing and process the removalI would also be happy to look up past correspondence between us and the user to see what has happened in the past and maybe find out why information keeps returning to the site and how often this is happeningIn order to do so, we will need the email address that they emailed in with to look up the tickets that were created
It appears that you were able to contact our Customer Care Team and have your information successfully removedIf you are still seeing your information displaying on the site, please let us knowProviding the URL or screenshots will be the best way for us to ensure that we have removed the correct
profile for you
Complaint: ***I am rejecting this response because:
http://www.whitepages.com/phone***
Sincerely,*** ***
Complaint: ***I am rejecting this response because: My name and private information continue to show up in the whitepages, incunder *** *** with address in Brooklyn and *** *** with address in Jacksonville, FLBoth my previous addresses. Sincerely,*** *** ***
Our records indicate that this issue was solved via direct email correspondence, and the data in question was already removed