Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Unfortunately, we are not able to edit data profilesHowever, we have located the data in question, and have removed it from our listingsPlease allow up to hours for that suppression to propagate through our systemIf further concerns arise, please let us know at [email protected]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me provided they follow up on their promise to remove my personal information from their websiteI will be monitoring their website to ensure they do so, and if not, I shall report back to Revdex.comThank you for all your critical assistance here on this matter for me.Sincerely, *** ***
Complaint: ***I am rejecting this response because: IThere was no
response from Whitepages.com that Whitepages.com will remove/delete/purge my FIRST, MIDDLE, and LAST name (and its variations i.eFIRST and LAST name) and my residential property details (all which are unique identifiers in the State of Texas) INDEFINITELY from their (Whitepages.com)/affiliate's/associate's/partners'/third party websites, WWW indexes and WWW search engines immediately and INDEFINITELY
I emphasize again that my name (and its variations) is/are unique in the State of Texas and it is not difficult to program their systems to keep my information off their (Whitepages.com)/affiliate's/associate's/partners'/third party websites, WWW indexes and WWW search engines INDEFINITELY
As with my case, what about fraud, advertising, etcthat appears to be transpiring with other unsuspecting consumers? I'm also requesting that ALL debits/charges placed on my credit card by Whitepages.com to be refunded 100%
From a business integrity perspective, and after my repeat communication with the company (Whitepages.com) regarding their operational integrity, it shouldn't have taken a Revdex.com, FTC, State Attorney General and IC3.gov consumer complaint for the company (Whitepages.com) to conduct their due diligence and honor a consumer's repeat request(s) after the consumer repeatedly adheres to their opt-out protocol(s)
Sincerely,*** ***
I am sorry to see that Mr*** is having trouble having his information removed from Whitepages.comI am not sure why he was receiving error messages when trying to have the information removed, but that is not our intention when a user goes through the processI have located the listing **
*** ** and have suppressed the information from Whitepages.comWe get our information for people search results from a broad variety of publicly available information sources and third party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage users to visit our website periodically
Complaint: ***I am rejecting this response because:
I need
assurance that whitepages will not sell to or share my information with any individual or business
Whietpages must stop displaying my name and address PERMANENTLYI should not have to contact Revdex.com each time whitepages gets caught displaying my locationI will not wait a week after contacting whitepages customer support to stop displaying my name, because that gives criminals over a week to be viewing my locationFrom now on, if whitepages, or any of it's other websites, is caught displaying my name, I will immediately file a complaint with the Revdex.com and the FTC
Sincerely,*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Our apologies for any confusion, but we can only re-iterate that Whitepages.com is not affiliated to Publicwhitepages.comThese are separate services, and you would have to contact publicwhitepages.com directly to request removalThere was some confusion previously regarding the support tickets you opened, as you did have some listings on our siteThose have since been removed, and as such there is no further service we can provideThank you for contacting Whitepages.Instructions for removal from publicwhitepages.com can be found here: http://profilogical.com/?da=y
Our records indicate that all charges have been refunded, save for the initial purchase which was used to look up a large volume of phone numbers in Georgia and North Carolina (and as such that cannot be refunded).However all other charges (charge of and charge of 59.85) have already been refundedAs such there is no further assistance we can provide
When searching for the information regarding *** *** in CT on Whitepages.com, we do not see that we have a profile for youIt appears that it may have already been removedIf you are seeing something on Whitepages, please provide the URL to the page or send us a screenshot showing the
information so we may better assist you
Hello ***,My name is Steven with the Whitepages Customer Care TeamI wanted to follow up with information regarding the listing you reported Whitepages respects your wishes in controlling how your information is displayedI'm happy to report that we've found and removed any contact
information associated with the persons included in your requestWithin hours, these data profiles should no longer appear through our services. **PLEASE NOTE:** Even though this data has been removed from our current database, Whitepages occasionally updates its records with new informationWe make efforts to identify whether new information is associated with a prior listing before publishing itIn some cases however, this can result in new information added to the site - most frequently happening when someone updates their personal contact info. We make every effort to respect your request as we collect more data, but we still advise reviewing this periodically to confirm no new details are being publishedIf you do notice any listings in which contact details are displayed, please do one of the following:- Follow the opt-out instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/203263794-Remove-my-listing-fro...⇄ Notify us by submitting a new support request with the exact URL in which your details are contained.If you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live siteIf the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the pageYou will need to follow up with the search engine provider to remove this cached information
Complaint: ***I am rejecting this response because: Whitepages is still showing my *** *** ** address which is a vacation home: http://www.whitepages.com/name/***-J-***-Jr./***/***
Whitepages is still purchasing Google "key words" in my last name As evidence attached is a screen shot from 5:pm MTN 2/17/
Whitepages is has still not fixed its optout function
Sincerely,*** ***
I am sorry, but I do not see that we have received an email from ***@hotmail.comWe would be happy to remove the names from the listing on *** *** behalfWe also provide step by step instructions in our help section on how to do thisAt any time we provide our users the ability to go to
Whitepages.com and remove their information or incorrect names at their address/phone numberI have found the incorrect information for the address on *** *** N DRI have removed this information and it should no longer be appearing on Whitepages.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is some what satisfactory to me
I still don't trust WhitepagesWhat a nightmare!
Sincerely,
*** ***
We have checked over our records, but we do not see that we have any listings remaining on our site for *** ***.If you have removed your profile from Whitepages, the links that are displayed in search results will take you to a page that states there was no profile found.When information changes online, it takes search engines time to index their results and remove any outdated or invalid linksThis is usually completed within daysIf for any reason you want this expedited, or if you have been waiting longer than days, you will need to contact the search engine directlyFor example, if you are seeing a result on Google, you can request a removal of the cached result at the following URL:https://www.google.com/webmasters/tools/removalsIf there are any further profiles that you are finding on our site, please send those in to [email protected], and our team will get that taken care of
I don't see that we have received any emails from *** ***I also cannot find a listing when searching for *** *** in Ottawa, ONIf there is another address that I should be searching other then the one that is provided in the Revdex.com I will need that information in order to assist in having
information removed
If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is only a search optimization feature that redirects to our sister service, Whitepages PremiumIf you click that box, you'll find that it does not link to any active profiles for yourselfThe displayed
information is based on the terms entered into a search field.For example, perform a search for "Random User" in Seattle, WAA name and location will appear in a blue box, but it will not actually direct to any information.If you try this on yourself and notice any specific personal details, please reply back with the exact URL in which it is containedA member of our staff will review this and update it per your request
We have checked over our listings, and confirmed that we no longer have any listings for a *** *** in Rochester, INOur sincere apologies, but since all of these listings have already been removed, there is no further service we can provideWe apologize for any inconvenience or concern
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI did check the white pages in California and did not see my name listedI want to know how can I avoid my name being listed in the white pages in the future??Sincerely, *** ***
I do see that Ms*** contacted Whitepages times on August 19th, Per her request, we have removed this information from our websites and it will take effect immediatelyWe get our information for people search results from a broad variety of publicly available information sources, third
party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage users to visit our website periodically
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Unfortunately, we are not able to edit data profilesHowever, we have located the data in question, and have removed it from our listingsPlease allow up to hours for that suppression to propagate through our systemIf further concerns arise, please let us know at [email protected]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me provided they follow up on their promise to remove my personal information from their websiteI will be monitoring their website to ensure they do so, and if not, I shall report back to Revdex.comThank you for all your critical assistance here on this matter for me.Sincerely, *** ***
Complaint: ***I am rejecting this response because: IThere was no
response from Whitepages.com that Whitepages.com will remove/delete/purge my FIRST, MIDDLE, and LAST name (and its variations i.eFIRST and LAST name) and my residential property details (all which are unique identifiers in the State of Texas) INDEFINITELY from their (Whitepages.com)/affiliate's/associate's/partners'/third party websites, WWW indexes and WWW search engines immediately and INDEFINITELY
I emphasize again that my name (and its variations) is/are unique in the State of Texas and it is not difficult to program their systems to keep my information off their (Whitepages.com)/affiliate's/associate's/partners'/third party websites, WWW indexes and WWW search engines INDEFINITELY
As with my case, what about fraud, advertising, etcthat appears to be transpiring with other unsuspecting consumers? I'm also requesting that ALL debits/charges placed on my credit card by Whitepages.com to be refunded 100%
From a business integrity perspective, and after my repeat communication with the company (Whitepages.com) regarding their operational integrity, it shouldn't have taken a Revdex.com, FTC, State Attorney General and IC3.gov consumer complaint for the company (Whitepages.com) to conduct their due diligence and honor a consumer's repeat request(s) after the consumer repeatedly adheres to their opt-out protocol(s)
Sincerely,*** ***
I am sorry to see that Mr*** is having trouble having his information removed from Whitepages.comI am not sure why he was receiving error messages when trying to have the information removed, but that is not our intention when a user goes through the processI have located the listing **
*** ** and have suppressed the information from Whitepages.comWe get our information for people search results from a broad variety of publicly available information sources and third party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage users to visit our website periodically
Complaint: ***I am rejecting this response because:
I need
assurance that whitepages will not sell to or share my information with any individual or business
Whietpages must stop displaying my name and address PERMANENTLYI should not have to contact Revdex.com each time whitepages gets caught displaying my locationI will not wait a week after contacting whitepages customer support to stop displaying my name, because that gives criminals over a week to be viewing my locationFrom now on, if whitepages, or any of it's other websites, is caught displaying my name, I will immediately file a complaint with the Revdex.com and the FTC
Sincerely,*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Our apologies for any confusion, but we can only re-iterate that Whitepages.com is not affiliated to Publicwhitepages.comThese are separate services, and you would have to contact publicwhitepages.com directly to request removalThere was some confusion previously regarding the support tickets you opened, as you did have some listings on our siteThose have since been removed, and as such there is no further service we can provideThank you for contacting Whitepages.Instructions for removal from publicwhitepages.com can be found here: http://profilogical.com/?da=y
Our records indicate that all charges have been refunded, save for the initial purchase which was used to look up a large volume of phone numbers in Georgia and North Carolina (and as such that cannot be refunded).However all other charges (charge of and charge of 59.85) have already been refundedAs such there is no further assistance we can provide
When searching for the information regarding *** *** in CT on Whitepages.com, we do not see that we have a profile for youIt appears that it may have already been removedIf you are seeing something on Whitepages, please provide the URL to the page or send us a screenshot showing the
information so we may better assist you
Hello ***,My name is Steven with the Whitepages Customer Care TeamI wanted to follow up with information regarding the listing you reported Whitepages respects your wishes in controlling how your information is displayedI'm happy to report that we've found and removed any contact
information associated with the persons included in your requestWithin hours, these data profiles should no longer appear through our services. **PLEASE NOTE:** Even though this data has been removed from our current database, Whitepages occasionally updates its records with new informationWe make efforts to identify whether new information is associated with a prior listing before publishing itIn some cases however, this can result in new information added to the site - most frequently happening when someone updates their personal contact info. We make every effort to respect your request as we collect more data, but we still advise reviewing this periodically to confirm no new details are being publishedIf you do notice any listings in which contact details are displayed, please do one of the following:- Follow the opt-out instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/203263794-Remove-my-listing-fro...⇄ Notify us by submitting a new support request with the exact URL in which your details are contained.If you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live siteIf the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the pageYou will need to follow up with the search engine provider to remove this cached information
Complaint: ***I am rejecting this response because: Whitepages is still showing my *** *** ** address which is a vacation home: http://www.whitepages.com/name/***-J-***-Jr./***/***
Whitepages is still purchasing Google "key words" in my last name As evidence attached is a screen shot from 5:pm MTN 2/17/
Whitepages is has still not fixed its optout function
Sincerely,*** ***
I am sorry, but I do not see that we have received an email from ***@hotmail.comWe would be happy to remove the names from the listing on *** *** behalfWe also provide step by step instructions in our help section on how to do thisAt any time we provide our users the ability to go to
Whitepages.com and remove their information or incorrect names at their address/phone numberI have found the incorrect information for the address on *** *** N DRI have removed this information and it should no longer be appearing on Whitepages.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is some what satisfactory to me
I still don't trust WhitepagesWhat a nightmare!
Sincerely,
*** ***
We have checked over our records, but we do not see that we have any listings remaining on our site for *** ***.If you have removed your profile from Whitepages, the links that are displayed in search results will take you to a page that states there was no profile found.When information changes online, it takes search engines time to index their results and remove any outdated or invalid linksThis is usually completed within daysIf for any reason you want this expedited, or if you have been waiting longer than days, you will need to contact the search engine directlyFor example, if you are seeing a result on Google, you can request a removal of the cached result at the following URL:https://www.google.com/webmasters/tools/removalsIf there are any further profiles that you are finding on our site, please send those in to [email protected], and our team will get that taken care of
I don't see that we have received any emails from *** ***I also cannot find a listing when searching for *** *** in Ottawa, ONIf there is another address that I should be searching other then the one that is provided in the Revdex.com I will need that information in order to assist in having
information removed
If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is only a search optimization feature that redirects to our sister service, Whitepages PremiumIf you click that box, you'll find that it does not link to any active profiles for yourselfThe displayed
information is based on the terms entered into a search field.For example, perform a search for "Random User" in Seattle, WAA name and location will appear in a blue box, but it will not actually direct to any information.If you try this on yourself and notice any specific personal details, please reply back with the exact URL in which it is containedA member of our staff will review this and update it per your request
We have checked over our listings, and confirmed that we no longer have any listings for a *** *** in Rochester, INOur sincere apologies, but since all of these listings have already been removed, there is no further service we can provideWe apologize for any inconvenience or concern
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI did check the white pages in California and did not see my name listedI want to know how can I avoid my name being listed in the white pages in the future??Sincerely, *** ***
I do see that Ms*** contacted Whitepages times on August 19th, Per her request, we have removed this information from our websites and it will take effect immediatelyWe get our information for people search results from a broad variety of publicly available information sources, third
party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage users to visit our website periodically