I am sorry, I am not sure if this was meant to be opened again. When searching Whitepages.com for [redacted] in Astoria, OR or when searching the address [redacted] ST Astoria, OR I do not see that we have a listing for Mr. [redacted] If Mr. [redacted] is seeing a listing for hi that is being provided by Whitepages.com, please provide the URL.
It could be that Mr. [redacted] is seeing an advertisement from another company and if that is the case, he will want to contact that site directly for assistance with any removal.
Complaint: [redacted]I am rejecting this response because: your site offers the ability to buy a 1 month subscription but then locks you into an auto renew whether it is wanted or not. Many states require and most companies that force an auto pay also incorporate a monthly email to the subscriber informing them they are about to be billed for another month. White Pages prefers to simply bill blindly and hope it isn't detected by their unknowing customers so they can rack up as much ongoing revenue as possible before being detected. This is a known business practice followed by only the least reputable companies , of which Whites Pages is clearly one.
Sincerely,[redacted]
I am sorry, but I am unclear as to what Ms. [redacted] is referring to. we do not charge to remove information from Whitepages.com or any website that we power. We provide step by step instructions in our Help section on how to remove information and none of it will ask for money. Whitepages.com is a...
free website. If Ms. [redacted] is having trouble following the steps to remove the information, please provide us a URL to the listing and we would be happy to suppress the information.
Complaint: [redacted]
I am rejecting this response because:My personal information collected is displayed without my permission creating a safety issue. In addition customer care indicates there is no profile in there database, which is a false narrative. Two url links with such information were found. Customer care proposed resolution is to create an account on whitepages providing more detailed personal information to control my own information displayed thru whitepages. I don't think so.
Sincerely,
[redacted]
Looking over our records, we see that your most recent payment of 29.95 has already been refunded. Our apologies, but our terms of service prevent us from providing refunds beyond the most recent payment.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
We have checked over our records again, but we do not have any listings for a [redacted] in Decatur, GA. As such, there is no further service we can provide, as all data has been removed. If you are seeing something else on our listings, you would need to send us either a screenshot or a direct link to the profile.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. As of today it appears they have removed my information from their site. I will continue to monitor it in the months ahead, since the last time they removed my data at my request, it reappeared soon after. Sincerely, [redacted]
Complaint: [redacted]I am rejecting this response because:
"Unfortunately we are not able to guarantee a permanent removal, but we do our best to make sure that information that has previously been removed will not appear back on the site. It isn't always perfect, but we do the best that we can. "
This part of the response is abhorrent and unacceptable. it is not difficult to make a blacklist database of names/information so that they will never be re-added. Most websites and database platforms already have such features already in existence and most ethical and competent business use database blacklists "even most email marketters won't readd you to their list after opting out and actually require an OPT IN beforehand" and reasonable privacy protections and such things would safe much grief for both millions of innocent people and costly legal trouble for your business.
The only reason you are not doing this is due to laziness, corruption, greed, unethical, and a desire to keep making profits at minimal expense regardless of laws, ethics or the safety and privacy of innocent people. I will not accept my life and privacy being endangered because of the bad practices of an unethical company whom I do not consent to, have no contract with and do no business with. If my name is readded in any way to your company(s) list(s) I will be forced to escalate this to facilitate a permanent solution against your company (I.E. injunction/restraining order)Sincerely,[redacted]
Complaint: [redacted]I am rejecting this response because:
I just wanted to go on record to say that the claim by the business was false. I never received any email...
correspondence from whitepages.com informing me of any change to the listing of my information. The only email I received from whitepages.com was the automated response ("no-reply" email) on 7/8/16. informing that they received my request and would get back to me within 5 business days. That never happened! Also, whitepages.com claimed that my information was "suppressed". I requested that my information to be deleted from their database, not just suppressed. Please let me know the next step.Thank you[redacted]
Whitepages respects your wishes in controlling how your information is displayed. Currently, there are no options for updating or editing listings related to a specific person. We are constantly updating features on our site, and this may be a possibility in the future. In the meanwhile, I wanted to...
let you know which support options are available:- We can leave the listing visible. We do frequently update our database with new information as we source it. This means it could automatically correct itself in the future. - We can remove the listing from the site. If that's the case, please reply back with the exact URL in which your information is visible.Let us know which option works best for you by sending an email to [email protected], and we'll be happy to assist.For your convenience, we've also set up a self-service option on our website. Please follow the opt-out instructions, linked here: https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit-or-r...⇄
Thank you for contacting the Whitepages Customer Care Team, my name is Steven. I wanted to follow up with information regarding the listing you reported. I certainly want to respect your request for privacy, and I wanted to offer a deeper explanation on what information we display.If your data...
was removed and you see your name lingering in a blue box on Whitepages.com, that is only a search optimization feature that redirects to our sister service, Whitepages Premium. If you click that box, you'll find that it does not link to any active profiles for yourself. The displayed information is based on the terms entered into a search field.For example, perform a search for "Random User" in Seattle, WA. A name and location will appear in a blue box, but it will not actually direct to any information.If you try this on yourself and notice any specific personal details, please reply back with the exact URL in which it is contained. A member of our staff will review this and update it per your request.Alternatively, you can remove the listing by following the instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/203263794-Remove-my-listing-fro...⇄
Per your request, we have removed this information from our websites and it will take effect immediately. Whitepages strives to use data for good and to give each individual a real identity in the digital age. We get our information for people search results from a broad variety of publicly...
available information sources and third party data suppliers. For a description of our information sources, please visit our [Help](http://support.whitepages.com/) section. It is possible for new information to be added in the future, so we encourage you to visit our website periodically.
Complaint: [redacted]I am rejecting this response because: I want my reviews and everything with my name on it off not just some of it. My reviews and town I live in r still on there, Thanks for your help Revdex.comSincerely,[redacted]
Per your request, we have removed this information from our websites and it will take effect immediately. We get our information for people search results from a broad variety of publicly available information sources, third party data suppliers. For a description of our information sources, please...
visit our Help section. It is possible for new information to be added in the future, so we encourage you to visit our website periodically.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
When searching for your information on our site, we do not show that we have any listings for you.
I attempted to follow the link that you provided, but it did not return any profiles for your name. That particular link is a link only to a general search for you name, as opposed to a direct...
profile. If you are finding a listing for yourself on our site, please send us the direct URL to that profile.
Unfortunately, Whitepages.com is actually separate from White Pages, who manage the physical phone books. As such, you would need to contact them directly for physical phone book requests. Our apologies for any confusion.
I am sorry, I am not sure if this was meant to be opened again. When searching Whitepages.com for [redacted] in Astoria, OR or when searching the address [redacted] ST Astoria, OR I do not see that we have a listing for Mr. [redacted] If Mr. [redacted] is seeing a listing for hi that is being provided by Whitepages.com, please provide the URL.
It could be that Mr. [redacted] is seeing an advertisement from another company and if that is the case, he will want to contact that site directly for assistance with any removal.
Complaint: [redacted]I am rejecting this response because: your site offers the ability to buy a 1 month subscription but then locks you into an auto renew whether it is wanted or not. Many states require and most companies that force an auto pay also incorporate a monthly email to the subscriber informing them they are about to be billed for another month. White Pages prefers to simply bill blindly and hope it isn't detected by their unknowing customers so they can rack up as much ongoing revenue as possible before being detected. This is a known business practice followed by only the least reputable companies , of which Whites Pages is clearly one.
Sincerely,[redacted]
I am sorry, but I am unclear as to what Ms. [redacted] is referring to. we do not charge to remove information from Whitepages.com or any website that we power. We provide step by step instructions in our Help section on how to remove information and none of it will ask for money. Whitepages.com is a...
free website. If Ms. [redacted] is having trouble following the steps to remove the information, please provide us a URL to the listing and we would be happy to suppress the information.
Complaint: [redacted]
I am rejecting this response because:My personal information collected is displayed without my permission creating a safety issue. In addition customer care indicates there is no profile in there database, which is a false narrative. Two url links with such information were found. Customer care proposed resolution is to create an account on whitepages providing more detailed personal information to control my own information displayed thru whitepages. I don't think so.
Sincerely,
[redacted]
Looking over our records, we see that your most recent payment of 29.95 has already been refunded. Our apologies, but our terms of service prevent us from providing refunds beyond the most recent payment.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
We have checked over our records again, but we do not have any listings for a [redacted] in Decatur, GA. As such, there is no further service we can provide, as all data has been removed. If you are seeing something else on our listings, you would need to send us either a screenshot or a direct link to the profile.
I do see that we have responded to Ms. [redacted] email and have removed the information from appearing on Whitepages.com.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. As of today it appears they have removed my information from their site. I will continue to monitor it in the months ahead, since the last time they removed my data at my request, it reappeared soon after. Sincerely, [redacted]
Complaint: [redacted]I am rejecting this response because:
"Unfortunately we are not able to guarantee a permanent removal, but we do our best to make sure that information that has previously been removed will not appear back on the site. It isn't always perfect, but we do the best that we can. "
This part of the response is abhorrent and unacceptable. it is not difficult to make a blacklist database of names/information so that they will never be re-added. Most websites and database platforms already have such features already in existence and most ethical and competent business use database blacklists "even most email marketters won't readd you to their list after opting out and actually require an OPT IN beforehand" and reasonable privacy protections and such things would safe much grief for both millions of innocent people and costly legal trouble for your business.
The only reason you are not doing this is due to laziness, corruption, greed, unethical, and a desire to keep making profits at minimal expense regardless of laws, ethics or the safety and privacy of innocent people. I will not accept my life and privacy being endangered because of the bad practices of an unethical company whom I do not consent to, have no contract with and do no business with. If my name is readded in any way to your company(s) list(s) I will be forced to escalate this to facilitate a permanent solution against your company (I.E. injunction/restraining order)Sincerely,[redacted]
Complaint: [redacted]I am rejecting this response because:
I just wanted to go on record to say that the claim by the business was false. I never received any email...
correspondence from whitepages.com informing me of any change to the listing of my information. The only email I received from whitepages.com was the automated response ("no-reply" email) on 7/8/16. informing that they received my request and would get back to me within 5 business days. That never happened! Also, whitepages.com claimed that my information was "suppressed". I requested that my information to be deleted from their database, not just suppressed. Please let me know the next step.Thank you[redacted]
Whitepages respects your wishes in controlling how your information is displayed. Currently, there are no options for updating or editing listings related to a specific person. We are constantly updating features on our site, and this may be a possibility in the future. In the meanwhile, I wanted to...
let you know which support options are available:- We can leave the listing visible. We do frequently update our database with new information as we source it. This means it could automatically correct itself in the future. - We can remove the listing from the site. If that's the case, please reply back with the exact URL in which your information is visible.Let us know which option works best for you by sending an email to [email protected], and we'll be happy to assist.For your convenience, we've also set up a self-service option on our website. Please follow the opt-out instructions, linked here: https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit-or-r...⇄
Thank you for contacting the Whitepages Customer Care Team, my name is Steven. I wanted to follow up with information regarding the listing you reported. I certainly want to respect your request for privacy, and I wanted to offer a deeper explanation on what information we display.If your data...
was removed and you see your name lingering in a blue box on Whitepages.com, that is only a search optimization feature that redirects to our sister service, Whitepages Premium. If you click that box, you'll find that it does not link to any active profiles for yourself. The displayed information is based on the terms entered into a search field.For example, perform a search for "Random User" in Seattle, WA. A name and location will appear in a blue box, but it will not actually direct to any information.If you try this on yourself and notice any specific personal details, please reply back with the exact URL in which it is contained. A member of our staff will review this and update it per your request.Alternatively, you can remove the listing by following the instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/203263794-Remove-my-listing-fro...⇄
Per your request, we have removed this information from our websites and it will take effect immediately. Whitepages strives to use data for good and to give each individual a real identity in the digital age. We get our information for people search results from a broad variety of publicly...
available information sources and third party data suppliers. For a description of our information sources, please visit our [Help](http://support.whitepages.com/) section. It is possible for new information to be added in the future, so we encourage you to visit our website periodically.
Complaint: [redacted]I am rejecting this response because: I want my reviews and everything with my name on it off not just some of it. My reviews and town I live in r still on there, Thanks for your help Revdex.comSincerely,[redacted]
Our records show that this profile was already removed from our records. If there are further concerns, please send an email to [email protected].
Per your request, we have removed this information from our websites and it will take effect immediately. We get our information for people search results from a broad variety of publicly available information sources, third party data suppliers. For a description of our information sources, please...
visit our Help section. It is possible for new information to be added in the future, so we encourage you to visit our website periodically.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
When searching for your information on our site, we do not show that we have any listings for you.
I attempted to follow the link that you provided, but it did not return any profiles for your name. That particular link is a link only to a general search for you name, as opposed to a direct...
profile. If you are finding a listing for yourself on our site, please send us the direct URL to that profile.
Unfortunately, Whitepages.com is actually separate from White Pages, who manage the physical phone books. As such, you would need to contact them directly for physical phone book requests. Our apologies for any confusion.