I looked at wish.com on my phone, but DID NOT install the appHowever, I am receiving notifications from them several times throughout the dayI've searched everywhere on my phone to remove these notification with zero luckIt isn't in my application manager or notification managerTried googling it, but still can't find it [redacted]
Hello ***,We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.Rest assured, we would never place an order without your knowledgeYou always have a chance to review your order before it is placedWish allows users to cancel any order up to hours after the purchase time.To receive a refund for "SHIP FROM US USB All in Multi Memory Card Reader for T-Flash MMC TF Memory Stick Random Color", please follow the instructions to return the item: [redacted] Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Wish Customer Support Team [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/07/09) */ Hi ***, We apologize that you have had difficulty reaching Wish supportPlease email us at [redacted] @wish.com with the following information: - last numbers of the credit card used for fraudulent transactions - exact amount in USD of these fraudulent transactions - date that these fraudulent transactions occurred on your account Once we hear back from you with this information, we will be happy to refund your card for each fraudulent transactions Thank you, The Wish Team
Initial Business Response / [redacted] (1000, 5, 2015/04/27) */ Hello, Sorry for the confusionUnfortunately, we are unable to provide further assistance on this issue through the Revdex.com support forumPlease email [redacted] @wish.com with the following information For each payment on your card, please provide: -the last four digits of your card -the amount taken from your card -the exact date the amount was taken Please make sure you explain clearly which date matches up with which amount purchased We will be able to assist you further regarding this issue there Thank you, Wish Dispute Resolution
Initial Business Response / [redacted] (1000, 7, 2014/09/19) */ Hello [redacted] , We apologize greatly for your frustration! We would like to help you with this issue as soon as possiblePlease contact us at [redacted] @wish.com so we may investigate and rectify any charges Thank you, The Wish Team Initial Consumer Rebuttal / [redacted] (3000, 9, 2014/09/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) I sent them the info that they asked for and I have yet to hear from themAlso I am still receiving unauthorized charges on my credit card 9/29/6:am$ 9/29/10:15pm$ Final Business Response / [redacted] (4000, 11, 2014/10/07) */ Hello [redacted] , I am so sorry to hear about this frustration! We would like to investigate your account and rectify any chargers, however we are unable to locate your account using the information provided Please contact us at [redacted] @wish.com as soon as possible so we may assist Thank you, The Wish Team
Wish had an item for saleDescription was [redacted] droneFull descriptionOffered for $I ordered oneTwo days later I checked the status and it said processingWhile looking closely at the status, they changed the item to a [redacted] droneIt is not like a toy vs the ***Was not pleased with this obvious bait and switchGlad I was paying attentionI promptly cancelled my order
Complaint: [redacted] I am rejecting this response because: I have not received my refund credited to my accountuntil I receive my money back I will not be satisfied Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: I had to reopen a hacked [redacted] acct to get my order historyI keep getting one lie after another! They told me to REACTIVATE that hacked acct because they are too lazy and irresponsible to do the right thingThey lied and said there was no order history of anything when I first deactivated my account One useless link after the other These ppl are compulsive LIARS! I SCREENSHOT EVERY ORDER AND WHEN I DELETE MY [redacted] ACCOUNT THEY'LL HAVE ANOTHER BS EXCUSE! I WILL BE CUTTING MY TIES WITH THEM IN A COUPLE OF MONTHS.Sincerely, [redacted]
I recently just joined wish[redacted] and tried to purchase off the website and first was told my address was wrong times when trying to purchase, then my debit card was declined when there was money on it, then they asked for a bank statement to show recent purchase? I've never purchased beforeI cannot believe that this is happeningMy aunt referred me to the site to shop there and this was the worst experience I've ever hadI would love to resolve and fix the issue but see no way to get in touch with themI even called my bank and there was no problem on their end with my debit card or the websiteI've seen tons of other reviews like mine in the past monthThere is severe problem with payment issues
I ordered Urban Decay eyeshadow palettes off of wish [redacted] and the company that they partnered with sold me counterfeit product I compared the #palette to the one I purchased from a cosmetic store and verified the colors weren't even the same Beware of purchasing anything off of this website!
Dear [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue We can understand your concern regarding your account status As it is, our system has flagged your account for continued violation of Wish's customer policy and, at this time, we're unable to provide additional informationAt this point, your account will remain under review and suspendedIf we require further information, we’ll be sure to reach out Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! Regards, [redacted] Wish Customer Service Team
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for the inconvenience with your purchaseI have gone ahead and refunded you for "inch HDMI Allwinner Tablet PC Quad Core WiFi DUAL CAMERA 512M 4GB” from order [redacted] Please allow 5-business days for your refund to process back to your original form of payment Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Support Team [redacted]
Complaint: [redacted] I am rejecting this response because: It was sent over months after the complaint was opened It was a generic non-specific response that didn't even come close to satisfying my desired outcomeI'm a little insulted by it honestlyWhat has been done exactly to prevent unethical selling practices? There is still no information posted in their mobile app that explains the risks of purchasing through Wish, there is no formal way to report sellers other than emailing the general company customer service address, and no update on how this specific situation was handled with the seller I purchased from Sincerely, [redacted] ***
I ordered items from wish, but only received one tracking number therefore only one item was deliveredI placed an order ( [redacted] ) with wish online on 12-22-which consisted of electric self balancing scooter hover boards, each board was 210, I was charged on my master cardI only received one tracking number for all items ( [redacted] )Only board was delivered on 01-06-however I was charged for all three itemsI contacted wish on the site after contacting the fedex company and being informed only item was shippedOn 01-22-16, I contacted [redacted] which is fedex claim department and they informed me that the shipper(YKSTECHINC) only mailed out board to my addressI contacted wish AGAIN and I have not heard any news in over a weekBottom line is I ordered boards and was charged for boards, I only received tracking number for all items (even though fedex informed me I should have separate tracking numbers, if in fact they s
Hello ***, We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for any inconvenience, I can imagine this must be very frustrating for youHowever, according to the tracking information, I can see that it was confirmed that your item was delivered on January 9, at 11:47am ( [redacted] ) If you have already checked with your local post office as well as your neighbors, then my best suggestion would be to contact FedEx and possibly opening a claim ( [redacted] )Unfortunately, we are unable to issue refunds on items with confirmed delivery Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish! Wish Customer Support Team [redacted]
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I'd be happy to take a closer look at this for youI apologize for the inconvenience but I don't see your purchase on the Wish account associated with this email address [redacted] )Is it possible you've made an account with another email address? In order for us to locate your account, could you please provide the following information? [redacted] Order ID (it starts with a and you can find this on your order confirmation email) [redacted] Full name as it appears on your Wish profile [redacted] Last four digits of the credit card used to place the order AND the exact date and amount of the charge in US Dollars [redacted] If you used PayPal please provide the Unique Transaction ID which can be found on your PayPal statement [redacted] If you used Klarna please provide the Klarna reference/statement number, which can be found on your Klarna statement Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team, [redacted]
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue Our apologies for the inconvenienceIt looks like you have disputed this transaction with PayPalOpening a dispute will prevent us from automatically refunding you directly through WishIn addition, PayPal disputes can take up to days to resolve, but an automatic refund through Wish takes less than daysWe would love to help you resolve this issue but we are unable to take any further actions on your transaction while the dispute is in placeIf you would like further assistance on this issue, please contact PayPal to remove the dispute Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team, [redacted]
Initial Business Response / [redacted] (1000, 5, 2014/10/07) */ Hi [redacted] , I'm sorry to hear about your frustrations! I would like to rectify and refund any necessary payments to your account, however I am unable to locate your account using the details provided here Please email us at [redacted] @wish.com with the email address associated to your Wish account that made these orders and we will be happy to assist you Thank you, The Wish Team Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/10/23) */ I have emailed them the information they requestedI am hoping they respond and return the monies dueThank you for your help Final Consumer Response / [redacted] (3000, 17, 2015/01/15) */ I have not heard from this company,I guess i'll just consider this a lossThank you Final Business Response / [redacted] (4000, 19, 2015/01/21) */ Hello [redacted] , We apologize for the confusion on this issuePlease email [redacted] @wish.com with this issue and we will be able to look up your Wish account and provide additional information regarding these charges Thank you, Wish Dispute Resolution
I looked at wish.com on my phone, but DID NOT install the appHowever, I am receiving notifications from them several times throughout the dayI've searched everywhere on my phone to remove these notification with zero luckIt isn't in my application manager or notification managerTried googling it, but still can't find it [redacted]
Hello ***,We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.Rest assured, we would never place an order without your knowledgeYou always have a chance to review your order before it is placedWish allows users to cancel any order up to hours after the purchase time.To receive a refund for "SHIP FROM US USB All in Multi Memory Card Reader for T-Flash MMC TF Memory Stick Random Color", please follow the instructions to return the item: [redacted] Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Wish Customer Support Team [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/07/09) */ Hi ***, We apologize that you have had difficulty reaching Wish supportPlease email us at [redacted] @wish.com with the following information: - last numbers of the credit card used for fraudulent transactions - exact amount in USD of these fraudulent transactions - date that these fraudulent transactions occurred on your account Once we hear back from you with this information, we will be happy to refund your card for each fraudulent transactions Thank you, The Wish Team
Initial Business Response / [redacted] (1000, 5, 2015/04/27) */ Hello, Sorry for the confusionUnfortunately, we are unable to provide further assistance on this issue through the Revdex.com support forumPlease email [redacted] @wish.com with the following information For each payment on your card, please provide: -the last four digits of your card -the amount taken from your card -the exact date the amount was taken Please make sure you explain clearly which date matches up with which amount purchased We will be able to assist you further regarding this issue there Thank you, Wish Dispute Resolution
Initial Business Response / [redacted] (1000, 7, 2014/09/19) */ Hello [redacted] , We apologize greatly for your frustration! We would like to help you with this issue as soon as possiblePlease contact us at [redacted] @wish.com so we may investigate and rectify any charges Thank you, The Wish Team Initial Consumer Rebuttal / [redacted] (3000, 9, 2014/09/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) I sent them the info that they asked for and I have yet to hear from themAlso I am still receiving unauthorized charges on my credit card 9/29/6:am$ 9/29/10:15pm$ Final Business Response / [redacted] (4000, 11, 2014/10/07) */ Hello [redacted] , I am so sorry to hear about this frustration! We would like to investigate your account and rectify any chargers, however we are unable to locate your account using the information provided Please contact us at [redacted] @wish.com as soon as possible so we may assist Thank you, The Wish Team
Wish had an item for saleDescription was [redacted] droneFull descriptionOffered for $I ordered oneTwo days later I checked the status and it said processingWhile looking closely at the status, they changed the item to a [redacted] droneIt is not like a toy vs the ***Was not pleased with this obvious bait and switchGlad I was paying attentionI promptly cancelled my order
Complaint: [redacted] I am rejecting this response because: I have not received my refund credited to my accountuntil I receive my money back I will not be satisfied Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: I had to reopen a hacked [redacted] acct to get my order historyI keep getting one lie after another! They told me to REACTIVATE that hacked acct because they are too lazy and irresponsible to do the right thingThey lied and said there was no order history of anything when I first deactivated my account One useless link after the other These ppl are compulsive LIARS! I SCREENSHOT EVERY ORDER AND WHEN I DELETE MY [redacted] ACCOUNT THEY'LL HAVE ANOTHER BS EXCUSE! I WILL BE CUTTING MY TIES WITH THEM IN A COUPLE OF MONTHS.Sincerely, [redacted]
I recently just joined wish[redacted] and tried to purchase off the website and first was told my address was wrong times when trying to purchase, then my debit card was declined when there was money on it, then they asked for a bank statement to show recent purchase? I've never purchased beforeI cannot believe that this is happeningMy aunt referred me to the site to shop there and this was the worst experience I've ever hadI would love to resolve and fix the issue but see no way to get in touch with themI even called my bank and there was no problem on their end with my debit card or the websiteI've seen tons of other reviews like mine in the past monthThere is severe problem with payment issues
I ordered Urban Decay eyeshadow palettes off of wish [redacted] and the company that they partnered with sold me counterfeit product I compared the #palette to the one I purchased from a cosmetic store and verified the colors weren't even the same Beware of purchasing anything off of this website!
Dear [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue We can understand your concern regarding your account status As it is, our system has flagged your account for continued violation of Wish's customer policy and, at this time, we're unable to provide additional informationAt this point, your account will remain under review and suspendedIf we require further information, we’ll be sure to reach out Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! Regards, [redacted] Wish Customer Service Team
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for the inconvenience with your purchaseI have gone ahead and refunded you for "inch HDMI Allwinner Tablet PC Quad Core WiFi DUAL CAMERA 512M 4GB” from order [redacted] Please allow 5-business days for your refund to process back to your original form of payment Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Support Team [redacted]
Complaint: [redacted] I am rejecting this response because: It was sent over months after the complaint was opened It was a generic non-specific response that didn't even come close to satisfying my desired outcomeI'm a little insulted by it honestlyWhat has been done exactly to prevent unethical selling practices? There is still no information posted in their mobile app that explains the risks of purchasing through Wish, there is no formal way to report sellers other than emailing the general company customer service address, and no update on how this specific situation was handled with the seller I purchased from Sincerely, [redacted] ***
I ordered items from wish, but only received one tracking number therefore only one item was deliveredI placed an order ( [redacted] ) with wish online on 12-22-which consisted of electric self balancing scooter hover boards, each board was 210, I was charged on my master cardI only received one tracking number for all items ( [redacted] )Only board was delivered on 01-06-however I was charged for all three itemsI contacted wish on the site after contacting the fedex company and being informed only item was shippedOn 01-22-16, I contacted [redacted] which is fedex claim department and they informed me that the shipper(YKSTECHINC) only mailed out board to my addressI contacted wish AGAIN and I have not heard any news in over a weekBottom line is I ordered boards and was charged for boards, I only received tracking number for all items (even though fedex informed me I should have separate tracking numbers, if in fact they s
Hello ***, We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for any inconvenience, I can imagine this must be very frustrating for youHowever, according to the tracking information, I can see that it was confirmed that your item was delivered on January 9, at 11:47am ( [redacted] ) If you have already checked with your local post office as well as your neighbors, then my best suggestion would be to contact FedEx and possibly opening a claim ( [redacted] )Unfortunately, we are unable to issue refunds on items with confirmed delivery Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish! Wish Customer Support Team [redacted]
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I'd be happy to take a closer look at this for youI apologize for the inconvenience but I don't see your purchase on the Wish account associated with this email address [redacted] )Is it possible you've made an account with another email address? In order for us to locate your account, could you please provide the following information? [redacted] Order ID (it starts with a and you can find this on your order confirmation email) [redacted] Full name as it appears on your Wish profile [redacted] Last four digits of the credit card used to place the order AND the exact date and amount of the charge in US Dollars [redacted] If you used PayPal please provide the Unique Transaction ID which can be found on your PayPal statement [redacted] If you used Klarna please provide the Klarna reference/statement number, which can be found on your Klarna statement Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team, [redacted]
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue Our apologies for the inconvenienceIt looks like you have disputed this transaction with PayPalOpening a dispute will prevent us from automatically refunding you directly through WishIn addition, PayPal disputes can take up to days to resolve, but an automatic refund through Wish takes less than daysWe would love to help you resolve this issue but we are unable to take any further actions on your transaction while the dispute is in placeIf you would like further assistance on this issue, please contact PayPal to remove the dispute Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team, [redacted]
I have order blue jeans in November and my jeans still haven't been deleivered yetI am disappointed with wish
Final Consumer Response / [redacted] (2000, 10, 2016/02/05) */ I received a full refund
Initial Business Response / [redacted] (1000, 5, 2014/10/07) */ Hi [redacted] , I'm sorry to hear about your frustrations! I would like to rectify and refund any necessary payments to your account, however I am unable to locate your account using the details provided here Please email us at [redacted] @wish.com with the email address associated to your Wish account that made these orders and we will be happy to assist you Thank you, The Wish Team Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/10/23) */ I have emailed them the information they requestedI am hoping they respond and return the monies dueThank you for your help Final Consumer Response / [redacted] (3000, 17, 2015/01/15) */ I have not heard from this company,I guess i'll just consider this a lossThank you Final Business Response / [redacted] (4000, 19, 2015/01/21) */ Hello [redacted] , We apologize for the confusion on this issuePlease email [redacted] @wish.com with this issue and we will be able to look up your Wish account and provide additional information regarding these charges Thank you, Wish Dispute Resolution