Yodle, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** . Currently we are in the process of resolving the issue with Yodle inc
Sincerely,
*** ***

Dear Revdex.com,We have come to a resolution with *** ***We're disappointed that we're unable to work with him moving forward, but we've closed his account and wish him all the best.Thank you,*** ***

Dear Revdex.com,We're sorry that *** *** didn't have a positive experience with YodleWe have been working closely with him to address this issue, and should come to a full resolution within the next couple of daysIf you have any further questions or would like additional information once we have
fully resolved this issue, please don't hesitate to contact me at *** or ###-###-####.Thank you,*** ***

Dear Revdex.com,
We're very disappointed to read that *** *** wasn't satisfied with his experience with YodleIt is our goal to deliver results for all of our 45,000+ local business clients, and we're sorry that we didn't meet *** ***'s expectationsWe have worked with him to find a mutually
agreeable resolution, and have closed his Yodle account.
Thank you,
*** ***

Hello - We've been able to discuss this issue with *** *** and have come to a mutual agreementWe're glad that we were able to find a solution, and we wish *** *** all the best for future success.Thank you,*** ***

Revdex.com,First of all, we are very disappointed to read about *** ***'s experience with YodleWe're committed to delivering the best possible results for our customers, and we're sorry that this wasn't *** ***'s experience with us and wish her all the best for future successDuring the holiday
season, we have been unable to connect with *** *** but expect to be in touch with her this weekWe have every intention of resolving this matter amicablyIf you need further updates on our progress, please contact me at ###-###-#### or ***. Thank you,*** ***

Dear Revdex.com - we have tried several times to reach *** *** and have been unsuccessfulHe can reach *** *** at ###-###-#### who will work directly with him to come to a resolution.Thank you,*** ***###-###-####

Dear Revdex.com,
We have worked with *** *** to come to a resolution regarding his complaintWe're very sorry that he was not satisfied with his experience, and we wish him all the best
Thank you,
*** ***

Dear Revdex.com - we're sorry that *** *** *** wasn't satisfied with his experience with YodleWe have had several discussions about his account, as he explained in his complaint, and have agreed on a resolution. Thank you,***

Hello - We have resolved this issue with *** ***We're sorry that it didn't work out and wish him all the bestWe'd also like to apologize for the back-and-forth with our representatives and any miscommunication about our servicesTo clarify, we build a website that is specifically optimized
for conversion and provide a tracking phone number so that clients can measure the success of their Yodle program. Thank you,*** ***

Dear Revdex.com,
Thank you for raising this issueWe have been in touch with *** *** and have voided his past due payment and closed his accountWe apologize to *** *** for this mistake and have remedied the problem.
Thank you,
*** ***

Hello - we have resolved this with *** ***His account has been closedWe're very sorry that he wasn't able to reach someone immediatelyWe'd like to wish him all the best for his business in the future.Thanks,*** *** ***

Dear Revdex.com,
We're sorry that *** *** didn't have success with our marketing platform, and that he also experienced difficulties trying to reach our client services team. We have resolved this issue with *** *** and have also provided him with the information he needs
to manage his web listingsWe wish *** *** the best of luck for future success
Thank you,
***

Dear Revdex.com,We're very sorry that *** *** wan't satisfied with YodleWe have reached an agreement with her that resolves this matterAs part of this process, we also reviewed her communication with the sales and service teams to identify if there are any problems that need to be addressed.Thank
you,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
*** *** of Yodle contacted me on 10/**/and gave me an offer less than what we were asking for a refundI responded with a counter offer on 10/**/and I am still waiting for his response
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear Revdex.com - we are working to determine the appropriate next steps regarding the complaint, and require a few additional daysPlease contact me at ###-###-#### or *** if you have any questionsWe will provide an update as soon as possible
Thank you,
***
***
*** *** ***

Dear Revdex.com - we have resolved this issue with *** ***We're sorry that he wasn't pleased with Yodle's services, and we wish him all the best.Thanks,*** ***

Hello - thank you for bringing this to our attentionWe were actually in the process of addressing this issue with *** *** when we were alerted to his Revdex.com complaintWe closed his account and resolved the issue, and also reviewed the sales call to see if there were any problemsWe'd like
to wish *** *** all the best in the future, and thank him for considering Yodle.Best,*** ***

Good morning - I'm very sorry to hear that *** *** had trouble reaching YodleWe pride ourselves on quick, responsive customer service, and we'll look into what happened because we don't have a record of her contacting usIf she has any problems reaching us, she can contact me directly at
###-###-#### or ***. Both the websites listed in the complaint have been taken downWe have left a message for *** *** to let her know the details of this, and we will keep trying to reach her live to ensure that she's satisfied. Thank you!*** ***

Dear Revdex.com,
We are very sorry to hear about *** ***s dissatisfactionWe have discussed these issues with *** *** and have worked with her to fix the incorrect business listings to her satisfactionWe have come to a resolution regarding these matters, and wish *** *** all the best for future
success
Thank you,
*** ***