Yodle, Inc.

Dear Revdex.com, We have received the complaint for [redacted], complaint # [redacted] We apologize, for the client’s most recent experience with our company. Please know that we take customer dissatisfaction very seriously. As a result we have arranged to have our Finance department...

refund the customer three of the seven months paid. Thank You,                                         ...⇄ Shalisa C[redacted] Executive Office [redacted]

Dear Revdex.com: We spoke with [redacted] directly and we were able to reach a mutual agreement. We are very sorry to hear our services did not meet his expectations, this is not the type of expereince we would like for any of our 50,000+ customers. We wish him all the best. Thank you, Jessica...

M[redacted].

Dear Revdex.com,
We have contacted [redacted] and have resolved this issue with her. We're sorry that she didn't have a more positive experience with our sales and service team, and have looked into this further to determine the appropriate next steps.
While we respect [redacted]'s decision...

not to continue working with Yodle, we would like to also point out that we have 45,000+ local business customers, the vast majority of which are happy with our service. You can hear more from our happy customers here: [redacted]. 
Thanks,
[redacted]

Dear, Revdex.com:We have been in touch with [redacted] directly and have come to a mutual agreement and closed his account. We are very disappointed to hear he did not have more success with our program and we wish him all the best in his future endeavors. Thank you for bringing these issues to our...

attention. Best, [redacted].

Dear Revdex.com, We sincerely apologize for poor customer experience [redacted] received.  We have agreed to a refund amount of $1196.00 for [redacted] and have received a signed settlement agreement.  Her account has been closed as well.  We thank her for her time...

with us and hope for the best with her future endeavors. Thank you, Jonathan B[redacted] Executive Office Web.com

Dear Revdex.com, We have received the complaint for [redacted], complaint # [redacted] Please know that we take customer dissatisfaction very seriously. As a result, we have reviewed this matter thoroughly with several team members to better understand these issues and respond...

appropriately. As a result we have made direct contact with the client and the client accepted the offer to receive a refund of $299. We have sent a settlement agreement to the client three times and he has not returned the agreement. Once the settlement agreement is signed and received, a refund will be sent the client. At this time the account has been closed and website is down. Thank You,          Shalisa C[redacted] Executive Office Web.com

Dear Revdex.com: Thank you for bringing this issue to our attention. We're happy to report that we've contacted [redacted] and have reached a mutual agreement. Best, GB.

Dear Revdex.com,We sincerely apologize for the experience [redacted] had.  We have closed the account in question in good standing and waived the $299.00 fee as a customer courtesy.  We thank [redacted] for her patronage and wish her the best in her future endeavors....

Thank you, Jonathan B[redacted] Executive Office, Yodle

Dear Revdex.com: We have met all terms requested by [redacted] and consider this resolved from our end. Best, GB.

Dear Revdex.com - Thank you for bringing this issue to our attention. We have reached out to [redacted] and have offered to meet the terms she requested, however she has not accepted our offer at this time. We are open to reaching a mutual agreement with [redacted]. Thanks, **.

Hello - we have been in touch with [redacted] and have resolved this issue and closed his account. We're sorry that he didn't have a better experience with Yodle, and wish him and his business continued success.Thanks,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear Revdex.com,We'd like to first say that we're sorry that [redacted] had this issue and didn't have a good experience with our client services team. It seems like there may have been a miscommunication, and we have looked into what happened. In the meantime, we have come to a resolution with [redacted]...

[redacted].Thank you,[redacted]

Dear Revdex.com:  We are very disappointed to read about [redacted] experience. We're committed to delivering the best possible results and service for our customers, and we're sorry that this wasn't her experience. After leaving a few voicemails and emails, we have been unsuccessful at...

reaching her but we are hoping to be in touch with her soon as we have every intention of resolving this matter. [redacted] can reach Ron Lancaster at ###-###-#### who will work with her directly on closing this issue. Thank you, Jessica M[redacted].

Dear Revdex.com: We are very disappointed to hear [redacted] did not have more success with our services. While it does take time to build traction with our local online marketing strategies, please know this is not the type of performance or  experience we would like for any of our 50,000+ clients....

We have connected with [redacted] about these issues, reached a mutual agreement and we have closed his account. We wish him all the best in his future endeavors and we greatly appreciate him bringing this to our attention. All the best, JM.

Dear Revdex.com,Thanks for bringing this matter to our attention. We have turned the account off, and contacted the customer regarding us starting the proces to remove the website and listing.We appreciate you closing this matter as resolved.Regards,Michael B[redacted]Manager, MarketingWeb.com[redacted]...

[redacted]

Dear Revdex.com: Thank you for bringing this issue to our attention. We are sorry to hear that [redacted] didn't have a better experience with us. We have contacted [redacted] and have reached a mutual agreement. Thanks, GB.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear Revdex.com: Thank you for bringing this issue to our attention. We have contacted [redacted] about this issue and we are glad that we were able to reach a mutual agreement Best, GB.