Yodle, Inc.

Dear Revdex.com - we have been in touch with [redacted] and received her signed settlement agreement. We've fully resolved this issue and wish her the best for future success.Thank you,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear Revdex.com - we're very sorry for any trouble [redacted] had closing his Yodle account. We have been in touch with him and have closed his account and have resolved the billing issues mentioned in his complaint.Thank you,[redacted]

Dear Revdex.com,We're very disappointed that [redacted] wasn't satisfied with his experience as a Yodle customer, and feels that there was a miscommunication about our services. We believe that online reviews are very important for local businesses, and work with our customers to enhance their online...

reputation. I'm sorry that this wasn't the case for [redacted]. We will look into it to understand what went wrong. We've come to an agreement with [redacted] and have closed his account.Thank you,[redacted]

Dear Revdex.com,Thank you for bringing this to our attention. We're very sorry to hear that [redacted] didn't have a positive experience. We will look into this and try to understand more about what happened. In the meantime, we are in the final stages of reaching a resolution with [redacted]. Thank...

you,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I was given a full refund.  
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear Revdex.com: Thank you for
bringing this matter to our attention. We have contacted [redacted] directly
and have come to a mutual agreement. We are very sorry she did not have a
better experience with Yodle and please know this is not the type of experience we would
like for any of our...

50,000+ customers to have. We wish her all the best. Thank
you, **.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Thank you.

We have received the complaint for [redacted] Please know that we take customer dissatisfaction very seriously. As a result, we have reviewed this matter thoroughly with several team members to better understand these issues and respond appropriately. As a result we have...

worked with our finance department to refund the client $1096.00. Thank You,          Shalisa C[redacted] Executive Office [redacted]

Dear Revdex.com,We have received the complaint for [redacted], complaint #[redacted].We have reviewed the client's concerns and can confirm that the client agreed to a 3 month contract for services. About a week in, the client decided he no longer wanted to proceed. Our team was able...

to assist in resolving his concerns by terminating the remaining months left in the contract and refunded the unused portion of services. Please note, it may take up to 5 business days for the funds to reflect within the client's financial statements, but a refund in the amount of $798.00 has been issued.Thank you,Kellin H[redacted]Executive OfficeYodle/Web.com

Dear Revdex.com, Thanks for the bringing this matter to our attention. We have contacted the client and reached an agreement to resolve the issue. Please consider this matter closed as resolved.Regards,Michael B[redacted]...

[redacted]

Dear Revdex.com: We have been able to discuss this issue with [redacted] [redacted] and have come to a mutual agreement. We're committed to delivering the best possible results for our customers, and we're sorry that this wasn't his experience. We wish him all the best for future success.Thank...

you,Jessica M[redacted]

Dear Revdex.com - Thank you for bringing this issue to our attention. We're sorry that [redacted] didn't find success with Yodle. We are happy to report that we have reached out to [redacted] and have come to a mutual agreement. Thanks, GB.

Dear Revdex.com – thank you for bringing
this to our attention. We are currently speaking with [redacted] and we were
able to come to a mutual agreement. We are glad our representatives were able
to reach him to clarify his set-up issue. We have closed his account and we
wish him all the best in his...

future endeavors. Thank you, JM.

The company contacted me shortly after I told them I was filing this and I also asked for a review of the recorded sales call. They then offered to refund me the amount I requested. Once I do receive the money I will consider this complaint resolved. That should be by Friday of next week,  ...

Please advise

Dear Revdex.com - Thank you for bringing this issue to our attention. We are disappointed to hear that [redacted] didn't have a better experience with Yodle. We are happy to report that we have contacted [redacted] and have reached a mutual agreement. Thanks, GB.

Dear Revdex.com,We appreciate you bringing this matter to our attention. We have reached out to the customer directly, and provided info regarding the Google Maps changes. When the client cancelled service on 8/*/2016, the client changed the phone and website information on this page, causing the loss of...

ranking. Our login for this page no longer functions, and is fully controlled by the client.We respectfully request that you consider this matter closed as resolved.Regards,Michael B[redacted]Manager, MarketingWeb.com[redacted]

Hello - we're very sorry that [redacted] didn't have a good experience as a Yodle customer. We have been in touch with him and have agreed on a resolution to address his complaint. We'd like to wish [redacted] all the best for future success.Thank you,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]Yodle, Inc had nothing to do with any rectification. It was a [redacted] rep I have been working with. Yodle, Inc as with their affiliate [redacted] are notorious unethical business with unscrupulous business practices. I will never have anything to do with them or recommend them. Stay Far away!I simply rejecting their response as to discredit their attempted claim to fame - This company has caused more harm and wasted my time than any good.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]