Young Living Essential Oils, LC

Have attempted to reach member to try and help resolve the issues and will continue to try so that a resolution can be made.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We have communicated the extended offer of free 2 day shipping, valued at $28.88, for the delay in shipment after [redacted]'s order payment was declined.  We are unable to offer further concessions due to the volume of concessions already awarded to the account (totaling $115 in wholesale product...

value, in addition to an order having been shipped without shipping costs and the offer of the same for the most recent order.)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because in the response Mr. P[redacted] referred to me as a...

"member" which I am not because Young Living refused to accept my membership without me making a second purchase.  Also, I would prefer to receive an email from Mr. P[redacted].  Thank you.
Sincerely,
Ayako K[redacted]

Young Living has tried to get in contact with the member to explain that we have gotten reached out to our accounting department and have instructed them to immediately dispatch the refund to the member. To ensure the best customer satisfaction, Young Living will continue to reach out to the...

member to offer an explanation and complimentary products.  Young Living considers this matter resolved but will continue to keep in contact with the member as the account is still active.