Sales representative *** *** lied numerous times to me to gain my business
*** ***, a deceptive sales representative at Ignite Payments lied numerous times to me in order to get me to sign up for the service*** told me to google their competitors and see their huge cancellation fees and then assured me that Ignite Payments, First-Data does not charge any cancellation feesI confirmed this with him twice (asking "So if I cancel my account next week or next month, I won't pay any cancellation fees?" to which *** responded "Yes, that is correct")Besides lying about the cancellation fees, *** also lied about the amounts I would be charged each monthMy monthly fee was double the amount that *** originally quoted me when I was signing upI am now in a huge disagreement with this company because I will not pay their cancellation fees of over $and I want to cancel my serviceThis company is very deceptive and misleading and is extremely unethical in their
Card was stolen and used gave them all of the transactions that wasn't minesHad to appeal after claim was 30-days and still didn't receive all
Around pm I checked my account as I had some bills
To payWhen I opened the app I noticed all of the crazy charges from Florence back to OrangeburgI called money network immediately and several times afterwards as I noticed charges were still coming throughI was assured that the account was closed and could not be used again I received some paperwork that I had to fill out but all the charges wasn't listed so did as instructed and wrote the remainders down 20-days later I recieved a letter stating that my claim was closed and denied due to insufficient informationGot my police report ang printed all the transactions from my account and sent in my appealAfter about a month $was deposited into my account as the investigation continued my total charges was and some change if I'm not mistakingWhen I received
Signed up for this service to accept payments for a MLM ventureHave had no success with the MLM venture but have been charged monthly for various processing fees though I have had no payments through this serviceI decided to cancel the service and was informed that there was an early termination fee of about $dollars!
In light of the fact that I never had any payments processed and have been paying on this account for close to a year, the idea that I now would be charged to terminate this account is unacceptable
Product_Or_Service: Card Processing Service
Account_Number: ***
I have been scammed by this company in conjunction with ipayments
I had a day trial and this company had their credit card machine returned to them with in the at trial period I was promised ., My so called contract even shows the rep corrected the form to say month to month when I told her about the day trialShe explained no worries and hand wrote month to monthThis was also put on my credit report and it should not be there at all.!
The company called my shop for over a month telling me how they have reasonable credit card rates and my contract would be from month to month
I agreed to switch credit card companies after *** and *** *** assured me that this was a month to month contract I do not have a contract for machine, but the $that was to cover all other fees is POS Billing each monthThis month I have an annual fee of $This was not in my contractThe fees are highThe last page, which I never saw, has me in this contract for years
I have written to the companyI have called more than several times If I want outPay one fee for years The other fee $for years
Money Network account was opened by my employer but later on I moved to direct deposit and there was no transactions involved on the accounton Feb28,I received a letter stating that my account has been upgraded to Premier account which involves monthly maintenance feeI called them up on March 3,about it and was told that my account was upgraded and closed at the same time by customer support name ***I request them to send a letter for the same as I don't want to end up with a negative balance later onI was told that there is no way of sending that letter too
Product_Or_Service: Money Network
My company was offered an upgrade to our Merchant terminal in late April With this upgrade we were told that we would be set up with Visa and Mastercard payment options with no fees We accepted via telephone and we were set up Since the first week in May we have been accepting payments with Visa and Mastercards First Data has not deposited our money into the bank account and is now saying that we are not set up to take Visa and Mastercard payments I have the proof that not only were we set up but First Data accepted the money They told me first that the monies are sitting in limbo because we are not set up Another clerk told me I had to go back to my clients and get them to pay with another method or pay the credit card fees that they waived when we upgraded the machine No paperwork was signed I do have the proof that First Data did receive the deposits It has been almost months that they have had my money and they are refusing to give me my money unless
They ripped my company off they charged me $for application fee and they charge fees on top of more fee plus more fees, they charge more then you processDO NOT DO BUSINESS with this company RIPOFFS
I filed a dispute with my card company because my card was stolen and charges were put on my cardI followed the dispute process sent on everything proving my case and I was told they by law require and have days to research the claim and credit my account what was stolen in the amount of $The company policy is that if no update has been posted by the company within the days theat they then would credit my accountI have talked to over a dozen supervisors and more than dozen customer service reps and they all have told me that the dispute department has not updated any of my information of information about the claim and they have escalated over times aending emails to resolve this and the dispute department refuses to respondI am stressed out to the max and need the Revdex.com's help in getting this resolved
I purchased check clearing service from Wells FargoPaid on time every monthAfter months I cancelled the service, met with the bank and they say everything is cancelled and goodStarted receiving past due notices from First DataBeen back in forth since JanuaryFinally they say the account is cancelled on 01/27/(*** #***Statement saying I owe money keeps comingI call and callThey assured me account is cancelled and they confirmed the machine was received by them Then on 03/14/I'm told I owe a fee I asked them to send a copy of contractThey promise but never sendOn 03/18/I called backRequest copy of lease againThey never sent itI told them I'm not paying until I see that I truly oweI was told by representative at Wells Fargo (*** ***) that everything was paidI authorize my friend, *** *** to help with the account so they added her to the account On 03/18/she sent a letter stating that until they can show me the l
First Data removed over $from my business account and then ruined my personal credit
I chose First Data because they agreed to a free terminal and the ability to cancel at any time without penaltyAfter realizing that over $was missing from my business account I cancelled my account
First Data told me that I couldn't cancel and was responsible for the remainder of the lease? The terminal was supposed to be freeAfter they sent me a copy of the electronically sign contract it stated that I had agreed to lease a terminal and had also signed for it personally
I have been in business for over years and as an LLC I would never sign for anything personally
I hired an attorney but realized that it would be to expensive to pursue, but I want to protect other small businesses from doing business with First Data
Money Network basically STOLE $from meI've been saving up my money for months trying to buy myself a car, as I go to the ATM to take out my money, I soon find out they put my account on hold for absolute no reasonI've sent my PERSONAL information to them so many times trying to recieve my money back and yet it's still on holdI don't have the money to hire a lawyer because money network literally stole it from meThe customer service is also dreadfulI've tried asking for help or advice from them and they will just tell me theres nothing they can doEverytime I ask to speak to the superviser they just seem to argue with me and just not send me overNEVER GET WITH THIS CARDHOLDER SERVICES
Account_Number: XXXXXXXXXXXXXXXX
RETURNED CHECK MACHINE AND CANCELLED SERVICE IN MAY 2016, NEVERTHELESS THE COMPANY CONTINUES TO AUTODRAFT MY BUSINESS CHECKING ACCOUNT EVERY MONTH I CALL THEM (***) AND THEY SAY THEY WILL FOLLOW UP BUT OBVIOUSLY THEY DON'T
Product_Or_Service: CHECK VERIFICATION MACHINE
FirstData acquired the company that had done my credit card processing the past yearsMy fees increased 500% on the same volume of businessWhen they turned over my account to Ignite (same Fl address) the fees increased furtherAll the required technical upgrades required you contact a salesperson at Ignite, same for PCI complianceThey over-charged me at least $
My minor daughter is employed & paid thru money network On a pamphlet mailed to her, from money network it states 'using the enclosed checks write yourself a check and deposit into your bank without fees; get every penny of your paycheck' So my daughter wrote a check on 10/& deposited it to Cinfed (her bank) On 10/she withdrew cash against the posted checkOn 10/money network doesn't honor the check that was previously written & deposited saying checks must be activated prior to being written, per money network supervisor *** On the phone I asked *** where in writing does it inform us to first activate a check Her supervisor reply ? I don't know ' I asked about being reimbursed for the dishonored check fees charged by Cinfed of $for money network not honoring the written check; ***'s reply 'money network didn't charge fees' Cinfed charged the fees $after money network refused to honor the check
Product_Or_Service: None
Account_Number: No co
I received a call from Performance Merchant Alliance who is a direct reseller of First Data GlobalLeasing and a sales rep came in and we started processing paymentsAt the time of the sale I was promised 1% credit 0% debit and that couldn't have been any farther from the truthApparently we were placed into a lease that we did not no about with First Data and our pricing is averaging well over 4% every month and with the lease calculated in it we are over 5%Additionally we were promised that they would take care of our cancellation fee of $and for over a year now I have been calling to receive the money and repeatedly I am told it will be here in a few weeks but it has yet to be depositedTo say this has been a bad experience would be an extreme understatement to say the leastHonestly I feel like I was lied to and manipulatedAfter calling first data to try to cancel I was told I signed up for a month lease and it was non cancelableI have been in business for well over
First Data Commercial Services Corp/Global Leasing withdraws a "lease" payment of $from my bank account every month for a credit card terminal that I did not lease and do not haveI have called them repeatedly over the last few years to tell them that I did not sign a lease agreement nor do I have this equipmentIt is possible that a merchant services broker from NMS (National Merchant Services) signed an agreement in my name fraudulentlyThe agent that I dealt with at NMS is long gone and since I no longer do business with NMS (because their rates were higher that they described), I have no one there to correct this situation
As mentioned, I have requested a copy of the lease from First Date several timesTheir agent will tell me that they are going to send it in 7-business days and then it never comesIf they have a lease, I believe a merchant services broker signed the lease in my nameFirst Data says that if I do not return this equipment, which I never had, they
My money network card had been inactive due to loss of employmentI requested a new card knowing that I needed to put money on the cardI received the card roughly one week prior to my callMy call was dated June 29th The customer service representative was rude did not listen did not take the time to understand my concernsShe stated that the card was no longer active and could not be activatedWhen asked to speak to a supervisor I was routed back through the phone queue and then disconnectedI called back ask to speak to a supervisor again I was on hold for more than minutes during this phone callAll I want to do is activate my card so that I can put money on it so I can use it as a credit cardI prefer to do this because it's a more secure way for me to purchase things then having my bank card out there for everyone to seeEvery time I call it appears that the same woman is answering the phone callThis is been an ongoing situation for the duration of having this
Our small private practice counseling business signed up for this Credit Card processing company through our local bankLast year, the fee structure changed significantly, and it was no longer viable for us to continue to utilize this serviceIt was costing us more than we were making in credit card receiptsI called the company on February 4, to cancel my serviceI was told, during that telephone call, that my service was cancelledIn April 2017, I received a statement with charges to my account for the month of March When I called to inquire, I was told that my service could not be cancelled without incurring a $cancellation feeThe representative told me that someone called our business; however, we have never received a call or any written documentation stating that our account could not be cancelledDuring the telephone call in April, the representative stated she would email a copy of our original contract to usWe never received this email or any other cor
The non for profit contracted with TeleCheck for services in the month of Feb for check verification on a fundraiser The event only consisted of one weekend in February Once the event was complete the equipment was returned to them the following week using a tracking number supplied by them It is now months later and they continue to bill me and send collection billings I have repeatly sent emails and phone calls only to be told that "it has been take care of this time and you will receive no further bills Then receive another the following month
Product_Or_Service: Check Verifications
Account_Number: ***
Sales representative *** *** lied numerous times to me to gain my business
*** ***, a deceptive sales representative at Ignite Payments lied numerous times to me in order to get me to sign up for the service*** told me to google their competitors and see their huge cancellation fees and then assured me that Ignite Payments, First-Data does not charge any cancellation feesI confirmed this with him twice (asking "So if I cancel my account next week or next month, I won't pay any cancellation fees?" to which *** responded "Yes, that is correct")Besides lying about the cancellation fees, *** also lied about the amounts I would be charged each monthMy monthly fee was double the amount that *** originally quoted me when I was signing upI am now in a huge disagreement with this company because I will not pay their cancellation fees of over $and I want to cancel my serviceThis company is very deceptive and misleading and is extremely unethical in their
Card was stolen and used gave them all of the transactions that wasn't minesHad to appeal after claim was 30-days and still didn't receive all
Around pm I checked my account as I had some bills
To payWhen I opened the app I noticed all of the crazy charges from Florence back to OrangeburgI called money network immediately and several times afterwards as I noticed charges were still coming throughI was assured that the account was closed and could not be used again I received some paperwork that I had to fill out but all the charges wasn't listed so did as instructed and wrote the remainders down 20-days later I recieved a letter stating that my claim was closed and denied due to insufficient informationGot my police report ang printed all the transactions from my account and sent in my appealAfter about a month $was deposited into my account as the investigation continued my total charges was and some change if I'm not mistakingWhen I received
Signed up for this service to accept payments for a MLM ventureHave had no success with the MLM venture but have been charged monthly for various processing fees though I have had no payments through this serviceI decided to cancel the service and was informed that there was an early termination fee of about $dollars!
In light of the fact that I never had any payments processed and have been paying on this account for close to a year, the idea that I now would be charged to terminate this account is unacceptable
Product_Or_Service: Card Processing Service
Account_Number: ***
I have been scammed by this company in conjunction with ipayments
I had a day trial and this company had their credit card machine returned to them with in the at trial period I was promised ., My so called contract even shows the rep corrected the form to say month to month when I told her about the day trialShe explained no worries and hand wrote month to monthThis was also put on my credit report and it should not be there at all.!
The company called my shop for over a month telling me how they have reasonable credit card rates and my contract would be from month to month
I agreed to switch credit card companies after *** and *** *** assured me that this was a month to month contract I do not have a contract for machine, but the $that was to cover all other fees is POS Billing each monthThis month I have an annual fee of $This was not in my contractThe fees are highThe last page, which I never saw, has me in this contract for years
I have written to the companyI have called more than several times If I want outPay one fee for years The other fee $for years
Money Network account was opened by my employer but later on I moved to direct deposit and there was no transactions involved on the accounton Feb28,I received a letter stating that my account has been upgraded to Premier account which involves monthly maintenance feeI called them up on March 3,about it and was told that my account was upgraded and closed at the same time by customer support name ***I request them to send a letter for the same as I don't want to end up with a negative balance later onI was told that there is no way of sending that letter too
Product_Or_Service: Money Network
My company was offered an upgrade to our Merchant terminal in late April With this upgrade we were told that we would be set up with Visa and Mastercard payment options with no fees We accepted via telephone and we were set up Since the first week in May we have been accepting payments with Visa and Mastercards First Data has not deposited our money into the bank account and is now saying that we are not set up to take Visa and Mastercard payments I have the proof that not only were we set up but First Data accepted the money They told me first that the monies are sitting in limbo because we are not set up Another clerk told me I had to go back to my clients and get them to pay with another method or pay the credit card fees that they waived when we upgraded the machine No paperwork was signed I do have the proof that First Data did receive the deposits It has been almost months that they have had my money and they are refusing to give me my money unless
They ripped my company off they charged me $for application fee and they charge fees on top of more fee plus more fees, they charge more then you processDO NOT DO BUSINESS with this company RIPOFFS
I filed a dispute with my card company because my card was stolen and charges were put on my cardI followed the dispute process sent on everything proving my case and I was told they by law require and have days to research the claim and credit my account what was stolen in the amount of $The company policy is that if no update has been posted by the company within the days theat they then would credit my accountI have talked to over a dozen supervisors and more than dozen customer service reps and they all have told me that the dispute department has not updated any of my information of information about the claim and they have escalated over times aending emails to resolve this and the dispute department refuses to respondI am stressed out to the max and need the Revdex.com's help in getting this resolved
I purchased check clearing service from Wells FargoPaid on time every monthAfter months I cancelled the service, met with the bank and they say everything is cancelled and goodStarted receiving past due notices from First DataBeen back in forth since JanuaryFinally they say the account is cancelled on 01/27/(*** #***Statement saying I owe money keeps comingI call and callThey assured me account is cancelled and they confirmed the machine was received by them Then on 03/14/I'm told I owe a fee I asked them to send a copy of contractThey promise but never sendOn 03/18/I called backRequest copy of lease againThey never sent itI told them I'm not paying until I see that I truly oweI was told by representative at Wells Fargo (*** ***) that everything was paidI authorize my friend, *** *** to help with the account so they added her to the account On 03/18/she sent a letter stating that until they can show me the l
First Data removed over $from my business account and then ruined my personal credit
I chose First Data because they agreed to a free terminal and the ability to cancel at any time without penaltyAfter realizing that over $was missing from my business account I cancelled my account
First Data told me that I couldn't cancel and was responsible for the remainder of the lease? The terminal was supposed to be freeAfter they sent me a copy of the electronically sign contract it stated that I had agreed to lease a terminal and had also signed for it personally
I have been in business for over years and as an LLC I would never sign for anything personally
I hired an attorney but realized that it would be to expensive to pursue, but I want to protect other small businesses from doing business with First Data
Money Network basically STOLE $from meI've been saving up my money for months trying to buy myself a car, as I go to the ATM to take out my money, I soon find out they put my account on hold for absolute no reasonI've sent my PERSONAL information to them so many times trying to recieve my money back and yet it's still on holdI don't have the money to hire a lawyer because money network literally stole it from meThe customer service is also dreadfulI've tried asking for help or advice from them and they will just tell me theres nothing they can doEverytime I ask to speak to the superviser they just seem to argue with me and just not send me overNEVER GET WITH THIS CARDHOLDER SERVICES
Account_Number: XXXXXXXXXXXXXXXX
RETURNED CHECK MACHINE AND CANCELLED SERVICE IN MAY 2016, NEVERTHELESS THE COMPANY CONTINUES TO AUTODRAFT MY BUSINESS CHECKING ACCOUNT EVERY MONTH I CALL THEM (***) AND THEY SAY THEY WILL FOLLOW UP BUT OBVIOUSLY THEY DON'T
Product_Or_Service: CHECK VERIFICATION MACHINE
FirstData acquired the company that had done my credit card processing the past yearsMy fees increased 500% on the same volume of businessWhen they turned over my account to Ignite (same Fl address) the fees increased furtherAll the required technical upgrades required you contact a salesperson at Ignite, same for PCI complianceThey over-charged me at least $
My minor daughter is employed & paid thru money network On a pamphlet mailed to her, from money network it states 'using the enclosed checks write yourself a check and deposit into your bank without fees; get every penny of your paycheck' So my daughter wrote a check on 10/& deposited it to Cinfed (her bank) On 10/she withdrew cash against the posted checkOn 10/money network doesn't honor the check that was previously written & deposited saying checks must be activated prior to being written, per money network supervisor *** On the phone I asked *** where in writing does it inform us to first activate a check Her supervisor reply ? I don't know ' I asked about being reimbursed for the dishonored check fees charged by Cinfed of $for money network not honoring the written check; ***'s reply 'money network didn't charge fees' Cinfed charged the fees $after money network refused to honor the check
Product_Or_Service: None
Account_Number: No co
I received a call from Performance Merchant Alliance who is a direct reseller of First Data GlobalLeasing and a sales rep came in and we started processing paymentsAt the time of the sale I was promised 1% credit 0% debit and that couldn't have been any farther from the truthApparently we were placed into a lease that we did not no about with First Data and our pricing is averaging well over 4% every month and with the lease calculated in it we are over 5%Additionally we were promised that they would take care of our cancellation fee of $and for over a year now I have been calling to receive the money and repeatedly I am told it will be here in a few weeks but it has yet to be depositedTo say this has been a bad experience would be an extreme understatement to say the leastHonestly I feel like I was lied to and manipulatedAfter calling first data to try to cancel I was told I signed up for a month lease and it was non cancelableI have been in business for well over
First Data Commercial Services Corp/Global Leasing withdraws a "lease" payment of $from my bank account every month for a credit card terminal that I did not lease and do not haveI have called them repeatedly over the last few years to tell them that I did not sign a lease agreement nor do I have this equipmentIt is possible that a merchant services broker from NMS (National Merchant Services) signed an agreement in my name fraudulentlyThe agent that I dealt with at NMS is long gone and since I no longer do business with NMS (because their rates were higher that they described), I have no one there to correct this situation
As mentioned, I have requested a copy of the lease from First Date several timesTheir agent will tell me that they are going to send it in 7-business days and then it never comesIf they have a lease, I believe a merchant services broker signed the lease in my nameFirst Data says that if I do not return this equipment, which I never had, they
My money network card had been inactive due to loss of employmentI requested a new card knowing that I needed to put money on the cardI received the card roughly one week prior to my callMy call was dated June 29th The customer service representative was rude did not listen did not take the time to understand my concernsShe stated that the card was no longer active and could not be activatedWhen asked to speak to a supervisor I was routed back through the phone queue and then disconnectedI called back ask to speak to a supervisor again I was on hold for more than minutes during this phone callAll I want to do is activate my card so that I can put money on it so I can use it as a credit cardI prefer to do this because it's a more secure way for me to purchase things then having my bank card out there for everyone to seeEvery time I call it appears that the same woman is answering the phone callThis is been an ongoing situation for the duration of having this
Our small private practice counseling business signed up for this Credit Card processing company through our local bankLast year, the fee structure changed significantly, and it was no longer viable for us to continue to utilize this serviceIt was costing us more than we were making in credit card receiptsI called the company on February 4, to cancel my serviceI was told, during that telephone call, that my service was cancelledIn April 2017, I received a statement with charges to my account for the month of March When I called to inquire, I was told that my service could not be cancelled without incurring a $cancellation feeThe representative told me that someone called our business; however, we have never received a call or any written documentation stating that our account could not be cancelledDuring the telephone call in April, the representative stated she would email a copy of our original contract to usWe never received this email or any other cor
The non for profit contracted with TeleCheck for services in the month of Feb for check verification on a fundraiser The event only consisted of one weekend in February Once the event was complete the equipment was returned to them the following week using a tracking number supplied by them It is now months later and they continue to bill me and send collection billings I have repeatly sent emails and phone calls only to be told that "it has been take care of this time and you will receive no further bills Then receive another the following month
Product_Or_Service: Check Verifications
Account_Number: ***