MID xxx xxx ***
MID xxx xxx ***
accounts that we have been trying to close since Promises made Not kept
Auto withdraw from bank account & no way to resolve without them filing claims They admit what happened was wrong
My Old company Esu Massage Therapy changed owners in January of yet First Data Canada has been accessing my Bank account and charging me for service that they did not provideI have contacted them on numerous occasions asking them to stop and return the fund that were taken and to be compensated for all the NFS fees that were charged to me because of their actions.To date all they have returned is the $that they took from my account for an early cancellation fee which did not happen because I was with them since and my contract expired in therefore I had no contractual obligation to First Data CanadaOn June First Data Canada went back into my account and took $even though my account with then has been close
Account_Number:*** and ***
On November 9th my ADP total pay card through money network was compromised.The charges included where as follows at 10:pm a charge for $and $ $withdrawl fee for a Bank of America County ***Then November 10th at 12:am $and at 12:am $from*** *** for a grand total stolen out of my account of $This was what was left of my entire paycheckI made a few purchases approx between 4-pm on November at a Target store in Swansea Massachusetts and those were the last time I used my card for anythingI contacted the card immediately when I discovered my account was compromised in the morning as I logged in to my account the morning of November 10thI was informed with in business days this would be cleared up forms were being sent to me for a dispute ectI also was giving a email address [email protected] to send a hand written dispute to in which I did on November 10th as wellI
Company continued charging over $for equipment that we returnedMultiple calls and years later they are still charging and telling me I need to pay more money to buy equipmentThe reason we cancelled was that the equipment didn't work well and the charge for new equipment was too muchIt feels like extortion and is one of the most frustrating experiences of my life
Product_Or_Service: Credit card processing
First thing first the representatives sent to my business forged a signature and pressured me to resign the document without reading it after the signature was questioned ny higher authority, took advantage of the language barrier between myself and them to seal the deal and told me I could cancel at any timeupon attempting to cancel I was told I could not and am stuck paying for equipment I have no use for even though I have canceled the services!
To whom it may concern my complaint is I called my card company to report unauthorized charges and have been getting the run around.I have had the phone hung up in my face I talk to several supervisor one told me Friday at 7:that my provisional credit would be on my card by Friday but was lied to the no response I told then I have a light bill due and it's cold but no one care that my kids who have asthma and seizures can't be without lights
We have received a letter in the mail and also a call our our Business stating we owe them $with no service provided
We are getting calls from collection from a company that cannot give us an invoice or explain what the charges are for We have tried calling customer service and we sit on hold until No one answers
FD refuses to move my account from a business bank account I am closing to my personal bank account, causing me unneeded and burdensome expense
I leased a First Data (FD) FD credit card terminal through my bank for a tutoring franchise business over a year ago My merchant ID with FD is *** under the name of *** *** dba *** or *** *** ***The business was not successful, and I ceased operations this winter
I need to close the business bank account, because I am being charged $14/mo, along with other possible charges, as an unnecessary financial burden
Because I owe a substantial amount on the balance of the lease (>$1K), which would be an extreme hardship for me to pay off in one lump sum, I asked via a March 21st email message for FD to start taking the automated monthly payments of $from my personal bank account instead, or propose a more reasonable payoff/return offer
(Let me note that I am also exploring the possibilit
I had a credit card service already that I was using when *** *** showed up in my office after a phone call from him*** was wearing a Bank of America shirt and had a bank of America business card
*** told me I had to change my machine to accept chipped cards and that I would not have to deal with anyone but Bank of America, We have gone out of business and now I find out through mail correspondance that I was set up on contract with First Data, I have called Bank of America and shut down all my accounts with them and complained to the branch manager, I even told him why I was shutting down my accountsThis is a scam, *** never told me I was obligated to anyone other than Bank of America and First Data is threatening to ruin my credit if I dont pay them dollars for their equipment and I found the same equipment online brand new for This is a ridiculous scam and *** should not ethically be allowed to wear a Bank of America shirt to sell a First Data service, I
We no longer have this business.Cannot email them.I want to return leased equipment but they want to charge huge early term fee!
We no longer have this business.I called leasing co and they were going to mail me information about cost involved in closing the contractThey would not give me an email address and never got anything in the mail.When we opened a business account with Suntrust, we were forced to only use this merchant company for leasing and forced to sign a long contract with them.I believe it is not fair to pay for early term of the leaseLeasing equipment is outdated and they are also requesting we return the equipmentI want to move on and be done with this company
We own a small mechanic shop that only needs a simple machineThe machine the sales agent stuck us with is not the right machine for our businessSales agent uphold on a machine we did not need and told us if we didnt like or need it that we could just cancel the machine since we were just renting it and go with a regular oneWhen we realized that the machine is too much and we just needed a simple terminal we tried to cancel for First Data only to tell us that we had to pay $to send the machine backCan not reach the sales agent who sold to us
Product_Or_Service: Clover Payment terminal
Account_Number:***
First Data was our cc processor for more than yearsWe called to terminate service early september 2017, returned leased equipment and since that time they have taken monthly payments from our account even though we're not using themOur contract was fulfilled, The leasing department also tried to bill us for equipment not returned, we were able to supply the delivery time, date and signature of the receiver so that attempt was thwartedSubsequent calls to First Data have been fruitless Seems to be that this is outright fraud
Product_Or_Service: credit card processor
Account_Number: XXXXXXXXXXXX
Reported a closed Merchant Services account to Equifax which resulted in derogatory impact on my personal credit
I started with a call to my Bank of America representative who directed me to First Data I then called First Data and they indicated that the account was in good standing and that they didn't report a closed account After several attempts to convince the person on the phone that I wasn't making it up they indicated that I would now have to get a copy of my credit report and then submit it to the payment center where they would review it Really? Why all the layers when clearly it was reported incorrectly My lease was paid in full and to thank me for paying promptly I get a 3-point ding on my credit Why wasn't I put through to the payment center Why do I need to go through the hassle of getting a copy of my credit to prove where the payment center could quickly determine what happened I get that computer's/humans make mistakes but I feel like I was and conti
Collection after years of paying faithfully
Account ***
Business is tough, but faithfully paid monthly fees despite rarely using credit card machine due to nature of business After years, finally closed business due to lack of revenue First Data, wanted payment for remainder of year lease Called to negotiate, and got a pitifully low discount offer Now my outstanding credit history is history
This is a company that will kick you while you're down
This company is the worst!!!!! They are rude crooks who will get you into an unreasonable contract Can't believe I didn't read the 'fine print' and now i'm stuck with a $100/month lease for a credit card terminal that I can't get out of I don't even use their terminal They are trying to ach my account for supposed property taxes they are paying I told them I would authorize the payment when they showed me they are actually paying a bill They claim they can't do that Repeat ...this is the worst company I've ever dealt with
My brother gave me his authorization to help him with this complainhe started using first data about two months agoit was the biggest mistake I've madeI was told by the agent there is no contract, no cancellation fee and the rate is lower, after using the terminal for a monthI found out that they charged more than the previous company and they are a lot of undisclosed hidden feesbut the main problem I have with first dada is, they double charged my customersI received calls from my customers complaining they have been charged twice for the same transactionsI went through the printout from the credit card machine and found of my customers have been charged twiceI then called first data to complain and they confirmed they did double charged my customersI then retuned money to my customers plus gave them a big discountthen I disconnected the machine and went back to using TD merchant againI called first data and told them I want to cancel my account because I do
First Date Merchant Services terminated my terminal for credit card processing but continue to draft $twice a month from my business checking account Now after many conversations with First Data representatives they are refusing to credit the illegitimately drawn funds back to my account One representative would agree and say week for a refund and *** senior specialist replies after month, " Sorry there's nothing I can do" I have taken legal action at this point because First Data is refusing to hear logic They now owe my company $140.00+
Product_Or_Service: Credit Card processor
Order_Number: ***
Account_Number: ***
did not follow through with agreed arrangementI was told that my existing contract with my previous provider would be canceled and payed outThey have failed to do so
Over $in authorization charges over a month period from First Data for fraudulent activity on my website using their web account
During the month of June and July I was charged over $in authorization only charges from First data due to fraudulent activity on my website where they handle the e commerce portion I was never notified of the activity and after months of very unusual fee/charges to my account I contacted them concerning this and then they shut down my account
I was contacted by mail from *** *** of *** at First Data *** to discuss the problem with my account #after speaking with him by phone He told me that the charges totaling $would eventually refunded I now hear through my processing representative *** *** at TRU Payment processing that First data will not refund the charges
First Data has been charging my organization more than $per month for many years, even though I had proved to them with paperwork on many occasions that the account had been cancelled Fortunately I filed complaints with the Consumer Financial Protection Bureau which helped resolve the situation And now it appears Revdex.com has also been looking into First Data As of today I have been told I would receive a refund by the end of this weekThanks Revdex.com!
MID xxx xxx ***
MID xxx xxx ***
accounts that we have been trying to close since Promises made Not kept
Auto withdraw from bank account & no way to resolve without them filing claims They admit what happened was wrong
My Old company Esu Massage Therapy changed owners in January of yet First Data Canada has been accessing my Bank account and charging me for service that they did not provideI have contacted them on numerous occasions asking them to stop and return the fund that were taken and to be compensated for all the NFS fees that were charged to me because of their actions.To date all they have returned is the $that they took from my account for an early cancellation fee which did not happen because I was with them since and my contract expired in therefore I had no contractual obligation to First Data CanadaOn June First Data Canada went back into my account and took $even though my account with then has been close
Account_Number:*** and ***
On November 9th my ADP total pay card through money network was compromised.The charges included where as follows at 10:pm a charge for $and $ $withdrawl fee for a Bank of America County ***Then November 10th at 12:am $and at 12:am $from*** *** for a grand total stolen out of my account of $This was what was left of my entire paycheckI made a few purchases approx between 4-pm on November at a Target store in Swansea Massachusetts and those were the last time I used my card for anythingI contacted the card immediately when I discovered my account was compromised in the morning as I logged in to my account the morning of November 10thI was informed with in business days this would be cleared up forms were being sent to me for a dispute ectI also was giving a email address [email protected] to send a hand written dispute to in which I did on November 10th as wellI
Company continued charging over $for equipment that we returnedMultiple calls and years later they are still charging and telling me I need to pay more money to buy equipmentThe reason we cancelled was that the equipment didn't work well and the charge for new equipment was too muchIt feels like extortion and is one of the most frustrating experiences of my life
Product_Or_Service: Credit card processing
First thing first the representatives sent to my business forged a signature and pressured me to resign the document without reading it after the signature was questioned ny higher authority, took advantage of the language barrier between myself and them to seal the deal and told me I could cancel at any timeupon attempting to cancel I was told I could not and am stuck paying for equipment I have no use for even though I have canceled the services!
To whom it may concern my complaint is I called my card company to report unauthorized charges and have been getting the run around.I have had the phone hung up in my face I talk to several supervisor one told me Friday at 7:that my provisional credit would be on my card by Friday but was lied to the no response I told then I have a light bill due and it's cold but no one care that my kids who have asthma and seizures can't be without lights
We have received a letter in the mail and also a call our our Business stating we owe them $with no service provided
We are getting calls from collection from a company that cannot give us an invoice or explain what the charges are for We have tried calling customer service and we sit on hold until No one answers
FD refuses to move my account from a business bank account I am closing to my personal bank account, causing me unneeded and burdensome expense
I leased a First Data (FD) FD credit card terminal through my bank for a tutoring franchise business over a year ago My merchant ID with FD is *** under the name of *** *** dba *** or *** *** ***The business was not successful, and I ceased operations this winter
I need to close the business bank account, because I am being charged $14/mo, along with other possible charges, as an unnecessary financial burden
Because I owe a substantial amount on the balance of the lease (>$1K), which would be an extreme hardship for me to pay off in one lump sum, I asked via a March 21st email message for FD to start taking the automated monthly payments of $from my personal bank account instead, or propose a more reasonable payoff/return offer
(Let me note that I am also exploring the possibilit
I had a credit card service already that I was using when *** *** showed up in my office after a phone call from him*** was wearing a Bank of America shirt and had a bank of America business card
*** told me I had to change my machine to accept chipped cards and that I would not have to deal with anyone but Bank of America, We have gone out of business and now I find out through mail correspondance that I was set up on contract with First Data, I have called Bank of America and shut down all my accounts with them and complained to the branch manager, I even told him why I was shutting down my accountsThis is a scam, *** never told me I was obligated to anyone other than Bank of America and First Data is threatening to ruin my credit if I dont pay them dollars for their equipment and I found the same equipment online brand new for This is a ridiculous scam and *** should not ethically be allowed to wear a Bank of America shirt to sell a First Data service, I
We no longer have this business.Cannot email them.I want to return leased equipment but they want to charge huge early term fee!
We no longer have this business.I called leasing co and they were going to mail me information about cost involved in closing the contractThey would not give me an email address and never got anything in the mail.When we opened a business account with Suntrust, we were forced to only use this merchant company for leasing and forced to sign a long contract with them.I believe it is not fair to pay for early term of the leaseLeasing equipment is outdated and they are also requesting we return the equipmentI want to move on and be done with this company
We own a small mechanic shop that only needs a simple machineThe machine the sales agent stuck us with is not the right machine for our businessSales agent uphold on a machine we did not need and told us if we didnt like or need it that we could just cancel the machine since we were just renting it and go with a regular oneWhen we realized that the machine is too much and we just needed a simple terminal we tried to cancel for First Data only to tell us that we had to pay $to send the machine backCan not reach the sales agent who sold to us
Product_Or_Service: Clover Payment terminal
Account_Number:***
First Data was our cc processor for more than yearsWe called to terminate service early september 2017, returned leased equipment and since that time they have taken monthly payments from our account even though we're not using themOur contract was fulfilled, The leasing department also tried to bill us for equipment not returned, we were able to supply the delivery time, date and signature of the receiver so that attempt was thwartedSubsequent calls to First Data have been fruitless Seems to be that this is outright fraud
Product_Or_Service: credit card processor
Account_Number: XXXXXXXXXXXX
Reported a closed Merchant Services account to Equifax which resulted in derogatory impact on my personal credit
I started with a call to my Bank of America representative who directed me to First Data I then called First Data and they indicated that the account was in good standing and that they didn't report a closed account After several attempts to convince the person on the phone that I wasn't making it up they indicated that I would now have to get a copy of my credit report and then submit it to the payment center where they would review it Really? Why all the layers when clearly it was reported incorrectly My lease was paid in full and to thank me for paying promptly I get a 3-point ding on my credit Why wasn't I put through to the payment center Why do I need to go through the hassle of getting a copy of my credit to prove where the payment center could quickly determine what happened I get that computer's/humans make mistakes but I feel like I was and conti
Collection after years of paying faithfully
Account ***
Business is tough, but faithfully paid monthly fees despite rarely using credit card machine due to nature of business After years, finally closed business due to lack of revenue First Data, wanted payment for remainder of year lease Called to negotiate, and got a pitifully low discount offer Now my outstanding credit history is history
This is a company that will kick you while you're down
This company is the worst!!!!! They are rude crooks who will get you into an unreasonable contract Can't believe I didn't read the 'fine print' and now i'm stuck with a $100/month lease for a credit card terminal that I can't get out of I don't even use their terminal They are trying to ach my account for supposed property taxes they are paying I told them I would authorize the payment when they showed me they are actually paying a bill They claim they can't do that Repeat ...this is the worst company I've ever dealt with
My brother gave me his authorization to help him with this complainhe started using first data about two months agoit was the biggest mistake I've madeI was told by the agent there is no contract, no cancellation fee and the rate is lower, after using the terminal for a monthI found out that they charged more than the previous company and they are a lot of undisclosed hidden feesbut the main problem I have with first dada is, they double charged my customersI received calls from my customers complaining they have been charged twice for the same transactionsI went through the printout from the credit card machine and found of my customers have been charged twiceI then called first data to complain and they confirmed they did double charged my customersI then retuned money to my customers plus gave them a big discountthen I disconnected the machine and went back to using TD merchant againI called first data and told them I want to cancel my account because I do
First Date Merchant Services terminated my terminal for credit card processing but continue to draft $twice a month from my business checking account Now after many conversations with First Data representatives they are refusing to credit the illegitimately drawn funds back to my account One representative would agree and say week for a refund and *** senior specialist replies after month, " Sorry there's nothing I can do" I have taken legal action at this point because First Data is refusing to hear logic They now owe my company $140.00+
Product_Or_Service: Credit Card processor
Order_Number: ***
Account_Number: ***
did not follow through with agreed arrangementI was told that my existing contract with my previous provider would be canceled and payed outThey have failed to do so
Over $in authorization charges over a month period from First Data for fraudulent activity on my website using their web account
During the month of June and July I was charged over $in authorization only charges from First data due to fraudulent activity on my website where they handle the e commerce portion I was never notified of the activity and after months of very unusual fee/charges to my account I contacted them concerning this and then they shut down my account
I was contacted by mail from *** *** of *** at First Data *** to discuss the problem with my account #after speaking with him by phone He told me that the charges totaling $would eventually refunded I now hear through my processing representative *** *** at TRU Payment processing that First data will not refund the charges
First Data has been charging my organization more than $per month for many years, even though I had proved to them with paperwork on many occasions that the account had been cancelled Fortunately I filed complaints with the Consumer Financial Protection Bureau which helped resolve the situation And now it appears Revdex.com has also been looking into First Data As of today I have been told I would receive a refund by the end of this weekThanks Revdex.com!