The company I worked for used payroll services through this company, they closed my account without telling me and I've spent two months trying to get them to send the remaining balance to me, they finally sent me a check, and no one will cash itI've made at least ten phone calls and waited on hold for a total of about eight hours trying to speak to a supervisor
My brother gave me his authorization to help him with this complainhe started using first data about two months agoit was the biggest mistake I've madeI was told by the agent there is no contract, no cancellation fee and the rate is lower, after using the terminal for a monthI found out that they charged more than the previous company and they are a lot of undisclosed hidden feesbut the main problem I have with first dada is, they double charged my customersI received calls from my customers complaining they have been charged twice for the same transactionsI went through the printout from the credit card machine and found of my customers have been charged twiceI then called first data to complain and they confirmed they did double charged my customersI then retuned money to my customers plus gave them a big discountthen I disconnected the machine and went back to using TD merchant againI called first data and told them I want to cancel my account because I do
Collection after years of paying faithfully
Account ***
Business is tough, but faithfully paid monthly fees despite rarely using credit card machine due to nature of business After years, finally closed business due to lack of revenue First Data, wanted payment for remainder of year lease Called to negotiate, and got a pitifully low discount offer Now my outstanding credit history is history
This is a company that will kick you while you're down
did not follow through with agreed arrangementI was told that my existing contract with my previous provider would be canceled and payed outThey have failed to do so
We own a small mechanic shop that only needs a simple machineThe machine the sales agent stuck us with is not the right machine for our businessSales agent uphold on a machine we did not need and told us if we didnt like or need it that we could just cancel the machine since we were just renting it and go with a regular oneWhen we realized that the machine is too much and we just needed a simple terminal we tried to cancel for First Data only to tell us that we had to pay $to send the machine backCan not reach the sales agent who sold to us
Product_Or_Service: Clover Payment terminal
Account_Number:***
Company continued charging over $for equipment that we returnedMultiple calls and years later they are still charging and telling me I need to pay more money to buy equipmentThe reason we cancelled was that the equipment didn't work well and the charge for new equipment was too muchIt feels like extortion and is one of the most frustrating experiences of my life
Product_Or_Service: Credit card processing
Sent in letter of Dispute to First Data Merchant Services asking to verify this debt on April 11th VIA Certified Mail with proof of signature dated on April 14th First Data Merchant Services had days to verify this debt and mark my credit reports as disputed however I received no response from them and credit report was not markedI am demanding that this item be immediately be removed from all credit bureaus for failing to provide validation of debt
We no longer have this business.Cannot email them.I want to return leased equipment but they want to charge huge early term fee!
We no longer have this business.I called leasing co and they were going to mail me information about cost involved in closing the contractThey would not give me an email address and never got anything in the mail.When we opened a business account with Suntrust, we were forced to only use this merchant company for leasing and forced to sign a long contract with them.I believe it is not fair to pay for early term of the leaseLeasing equipment is outdated and they are also requesting we return the equipmentI want to move on and be done with this company
Reported a closed Merchant Services account to Equifax which resulted in derogatory impact on my personal credit
I started with a call to my Bank of America representative who directed me to First Data I then called First Data and they indicated that the account was in good standing and that they didn't report a closed account After several attempts to convince the person on the phone that I wasn't making it up they indicated that I would now have to get a copy of my credit report and then submit it to the payment center where they would review it Really? Why all the layers when clearly it was reported incorrectly My lease was paid in full and to thank me for paying promptly I get a 3-point ding on my credit Why wasn't I put through to the payment center Why do I need to go through the hassle of getting a copy of my credit to prove where the payment center could quickly determine what happened I get that computer's/humans make mistakes but I feel like I was and conti
Company continues to charge unauthorized fees to my accountFirst Data has failed to refund fees
even thou they have been made aware of the problem
Approximately dollars in unjustified fees
have not been refundedI have spent hours on the phone attempting to resolve the improper fee issue with first dataThey sometimes agree to correct the issues but then resume the fees a couple of months laterTheir customer service is terrible and it is difficult to find a POC in there office who can resolve fee matters
Investment in businesses requesting cash advances and or credit card terminalsInvestment made August, Was to receive percentage of loan or cash advances, set dollar amount for each credit card terminal and percentage of total monthly amount charged on each terminalWas told normally within to days total investment would be returned, would help to set up a business LLC, secure a LLC credit card, set up web page and help set up a trust account.Investment sent to two different addressesThere was to be businesses contacted for my investment in days, if no income company would contact another businesses without cost to me.To date have not received a single payment and none of the business promises have been done They no longer accept calls from me, have made many calls and left messages with no return calls I was told in January there was $140,shown in my accountInn January was told I had to close my IRA account, asked why because a person could hav
I signed up for Wells Fargo Merchant services last year and was subsequently entered into a leasing agreement with this business for the credit card terminal I needed After only two uses and about months of payments which far exceeded the credit card revenue I collected I tried to cancel It was then that I wa told I could either continue to pay full price every month, pay in full in one lump sum, or go find someone myself that needed a terminal Ohh, and even if I found someone that needed a terminal, I would be responsible if they didn't pay for the next two years! Wow! I sold cars for a living and even with cars if you transfer a lease you have transferred the lease This company has a very unfavorable contract towards businesses and the vendor they used in this case, Wells Fargo, hid the terms very well The least this company could have done is helped me get this to another business to use and take over the payments Now I am going to just blast my story across the internet and if I can impact so much as one lease, it cost first data more than it was worth to choke me out
First Date Merchant Services terminated my terminal for credit card processing but continue to draft $twice a month from my business checking account Now after many conversations with First Data representatives they are refusing to credit the illegitimately drawn funds back to my account One representative would agree and say week for a refund and *** senior specialist replies after month, " Sorry there's nothing I can do" I have taken legal action at this point because First Data is refusing to hear logic They now owe my company $140.00+
Product_Or_Service: Credit Card processor
Order_Number: ***
Account_Number: ***
First Data was our cc processor for more than yearsWe called to terminate service early september 2017, returned leased equipment and since that time they have taken monthly payments from our account even though we're not using themOur contract was fulfilled, The leasing department also tried to bill us for equipment not returned, we were able to supply the delivery time, date and signature of the receiver so that attempt was thwartedSubsequent calls to First Data have been fruitless Seems to be that this is outright fraud
Product_Or_Service: credit card processor
Account_Number: XXXXXXXXXXXX
FD refuses to move my account from a business bank account I am closing to my personal bank account, causing me unneeded and burdensome expense
I leased a First Data (FD) FD credit card terminal through my bank for a tutoring franchise business over a year ago My merchant ID with FD is *** under the name of *** *** dba *** or *** *** ***The business was not successful, and I ceased operations this winter
I need to close the business bank account, because I am being charged $14/mo, along with other possible charges, as an unnecessary financial burden
Because I owe a substantial amount on the balance of the lease (>$1K), which would be an extreme hardship for me to pay off in one lump sum, I asked via a March 21st email message for FD to start taking the automated monthly payments of $from my personal bank account instead, or propose a more reasonable payoff/return offer
(Let me note that I am also exploring the possibilit
First thing first the representatives sent to my business forged a signature and pressured me to resign the document without reading it after the signature was questioned ny higher authority, took advantage of the language barrier between myself and them to seal the deal and told me I could cancel at any timeupon attempting to cancel I was told I could not and am stuck paying for equipment I have no use for even though I have canceled the services!
We have received a letter in the mail and also a call our our Business stating we owe them $with no service provided
We are getting calls from collection from a company that cannot give us an invoice or explain what the charges are for We have tried calling customer service and we sit on hold until No one answers
My Old company Esu Massage Therapy changed owners in January of yet First Data Canada has been accessing my Bank account and charging me for service that they did not provideI have contacted them on numerous occasions asking them to stop and return the fund that were taken and to be compensated for all the NFS fees that were charged to me because of their actions.To date all they have returned is the $that they took from my account for an early cancellation fee which did not happen because I was with them since and my contract expired in therefore I had no contractual obligation to First Data CanadaOn June First Data Canada went back into my account and took $even though my account with then has been close
Account_Number:*** and ***
I filled out a document to return my money that was taken off my cardFirst of all, they sent the forms a month later, after I had to call twice moreThen the operator misunderstood what I said to herShe put the wrong complaint down and now they say that I didn't put my compaint in in timeBut they took their time sending the forms and then the operator misunderstood what I was saying.Product_Or_Service: CurrencyAccount_Number:***
Hi I have a problem with a business called WakeUpNow it's no longer an active business but,yet I still receive chargebacks and bills through them they work with Ignite Payments LLC I had to close my account and open a new one because they were taking money out of my account every month I just now received a letter from Ignite Payments saying that if I don't pay that it could possibly have an impact on your personal credit score could you please help me?
Product_Or_Service: WakeUpNow
The company I worked for used payroll services through this company, they closed my account without telling me and I've spent two months trying to get them to send the remaining balance to me, they finally sent me a check, and no one will cash itI've made at least ten phone calls and waited on hold for a total of about eight hours trying to speak to a supervisor
My brother gave me his authorization to help him with this complainhe started using first data about two months agoit was the biggest mistake I've madeI was told by the agent there is no contract, no cancellation fee and the rate is lower, after using the terminal for a monthI found out that they charged more than the previous company and they are a lot of undisclosed hidden feesbut the main problem I have with first dada is, they double charged my customersI received calls from my customers complaining they have been charged twice for the same transactionsI went through the printout from the credit card machine and found of my customers have been charged twiceI then called first data to complain and they confirmed they did double charged my customersI then retuned money to my customers plus gave them a big discountthen I disconnected the machine and went back to using TD merchant againI called first data and told them I want to cancel my account because I do
Collection after years of paying faithfully
Account ***
Business is tough, but faithfully paid monthly fees despite rarely using credit card machine due to nature of business After years, finally closed business due to lack of revenue First Data, wanted payment for remainder of year lease Called to negotiate, and got a pitifully low discount offer Now my outstanding credit history is history
This is a company that will kick you while you're down
did not follow through with agreed arrangementI was told that my existing contract with my previous provider would be canceled and payed outThey have failed to do so
We own a small mechanic shop that only needs a simple machineThe machine the sales agent stuck us with is not the right machine for our businessSales agent uphold on a machine we did not need and told us if we didnt like or need it that we could just cancel the machine since we were just renting it and go with a regular oneWhen we realized that the machine is too much and we just needed a simple terminal we tried to cancel for First Data only to tell us that we had to pay $to send the machine backCan not reach the sales agent who sold to us
Product_Or_Service: Clover Payment terminal
Account_Number:***
Company continued charging over $for equipment that we returnedMultiple calls and years later they are still charging and telling me I need to pay more money to buy equipmentThe reason we cancelled was that the equipment didn't work well and the charge for new equipment was too muchIt feels like extortion and is one of the most frustrating experiences of my life
Product_Or_Service: Credit card processing
Sent in letter of Dispute to First Data Merchant Services asking to verify this debt on April 11th VIA Certified Mail with proof of signature dated on April 14th First Data Merchant Services had days to verify this debt and mark my credit reports as disputed however I received no response from them and credit report was not markedI am demanding that this item be immediately be removed from all credit bureaus for failing to provide validation of debt
We no longer have this business.Cannot email them.I want to return leased equipment but they want to charge huge early term fee!
We no longer have this business.I called leasing co and they were going to mail me information about cost involved in closing the contractThey would not give me an email address and never got anything in the mail.When we opened a business account with Suntrust, we were forced to only use this merchant company for leasing and forced to sign a long contract with them.I believe it is not fair to pay for early term of the leaseLeasing equipment is outdated and they are also requesting we return the equipmentI want to move on and be done with this company
Reported a closed Merchant Services account to Equifax which resulted in derogatory impact on my personal credit
I started with a call to my Bank of America representative who directed me to First Data I then called First Data and they indicated that the account was in good standing and that they didn't report a closed account After several attempts to convince the person on the phone that I wasn't making it up they indicated that I would now have to get a copy of my credit report and then submit it to the payment center where they would review it Really? Why all the layers when clearly it was reported incorrectly My lease was paid in full and to thank me for paying promptly I get a 3-point ding on my credit Why wasn't I put through to the payment center Why do I need to go through the hassle of getting a copy of my credit to prove where the payment center could quickly determine what happened I get that computer's/humans make mistakes but I feel like I was and conti
Company continues to charge unauthorized fees to my accountFirst Data has failed to refund fees
even thou they have been made aware of the problem
Approximately dollars in unjustified fees
have not been refundedI have spent hours on the phone attempting to resolve the improper fee issue with first dataThey sometimes agree to correct the issues but then resume the fees a couple of months laterTheir customer service is terrible and it is difficult to find a POC in there office who can resolve fee matters
Investment in businesses requesting cash advances and or credit card terminalsInvestment made August, Was to receive percentage of loan or cash advances, set dollar amount for each credit card terminal and percentage of total monthly amount charged on each terminalWas told normally within to days total investment would be returned, would help to set up a business LLC, secure a LLC credit card, set up web page and help set up a trust account.Investment sent to two different addressesThere was to be businesses contacted for my investment in days, if no income company would contact another businesses without cost to me.To date have not received a single payment and none of the business promises have been done They no longer accept calls from me, have made many calls and left messages with no return calls I was told in January there was $140,shown in my accountInn January was told I had to close my IRA account, asked why because a person could hav
I signed up for Wells Fargo Merchant services last year and was subsequently entered into a leasing agreement with this business for the credit card terminal I needed After only two uses and about months of payments which far exceeded the credit card revenue I collected I tried to cancel It was then that I wa told I could either continue to pay full price every month, pay in full in one lump sum, or go find someone myself that needed a terminal Ohh, and even if I found someone that needed a terminal, I would be responsible if they didn't pay for the next two years! Wow! I sold cars for a living and even with cars if you transfer a lease you have transferred the lease This company has a very unfavorable contract towards businesses and the vendor they used in this case, Wells Fargo, hid the terms very well The least this company could have done is helped me get this to another business to use and take over the payments Now I am going to just blast my story across the internet and if I can impact so much as one lease, it cost first data more than it was worth to choke me out
First Date Merchant Services terminated my terminal for credit card processing but continue to draft $twice a month from my business checking account Now after many conversations with First Data representatives they are refusing to credit the illegitimately drawn funds back to my account One representative would agree and say week for a refund and *** senior specialist replies after month, " Sorry there's nothing I can do" I have taken legal action at this point because First Data is refusing to hear logic They now owe my company $140.00+
Product_Or_Service: Credit Card processor
Order_Number: ***
Account_Number: ***
First Data was our cc processor for more than yearsWe called to terminate service early september 2017, returned leased equipment and since that time they have taken monthly payments from our account even though we're not using themOur contract was fulfilled, The leasing department also tried to bill us for equipment not returned, we were able to supply the delivery time, date and signature of the receiver so that attempt was thwartedSubsequent calls to First Data have been fruitless Seems to be that this is outright fraud
Product_Or_Service: credit card processor
Account_Number: XXXXXXXXXXXX
FD refuses to move my account from a business bank account I am closing to my personal bank account, causing me unneeded and burdensome expense
I leased a First Data (FD) FD credit card terminal through my bank for a tutoring franchise business over a year ago My merchant ID with FD is *** under the name of *** *** dba *** or *** *** ***The business was not successful, and I ceased operations this winter
I need to close the business bank account, because I am being charged $14/mo, along with other possible charges, as an unnecessary financial burden
Because I owe a substantial amount on the balance of the lease (>$1K), which would be an extreme hardship for me to pay off in one lump sum, I asked via a March 21st email message for FD to start taking the automated monthly payments of $from my personal bank account instead, or propose a more reasonable payoff/return offer
(Let me note that I am also exploring the possibilit
First thing first the representatives sent to my business forged a signature and pressured me to resign the document without reading it after the signature was questioned ny higher authority, took advantage of the language barrier between myself and them to seal the deal and told me I could cancel at any timeupon attempting to cancel I was told I could not and am stuck paying for equipment I have no use for even though I have canceled the services!
We have received a letter in the mail and also a call our our Business stating we owe them $with no service provided
We are getting calls from collection from a company that cannot give us an invoice or explain what the charges are for We have tried calling customer service and we sit on hold until No one answers
My Old company Esu Massage Therapy changed owners in January of yet First Data Canada has been accessing my Bank account and charging me for service that they did not provideI have contacted them on numerous occasions asking them to stop and return the fund that were taken and to be compensated for all the NFS fees that were charged to me because of their actions.To date all they have returned is the $that they took from my account for an early cancellation fee which did not happen because I was with them since and my contract expired in therefore I had no contractual obligation to First Data CanadaOn June First Data Canada went back into my account and took $even though my account with then has been close
Account_Number:*** and ***
I filled out a document to return my money that was taken off my cardFirst of all, they sent the forms a month later, after I had to call twice moreThen the operator misunderstood what I said to herShe put the wrong complaint down and now they say that I didn't put my compaint in in timeBut they took their time sending the forms and then the operator misunderstood what I was saying.Product_Or_Service: CurrencyAccount_Number:***
Hi I have a problem with a business called WakeUpNow it's no longer an active business but,yet I still receive chargebacks and bills through them they work with Ignite Payments LLC I had to close my account and open a new one because they were taking money out of my account every month I just now received a letter from Ignite Payments saying that if I don't pay that it could possibly have an impact on your personal credit score could you please help me?
Product_Or_Service: WakeUpNow