Zurixx, LLC

If Mr [redacted] has filed a credit card dispute as he states then we are unable to negotiate any settlementOnce we receive the dispute, we will respond accordingly and will be bound to adhere to the decision of the credit card company

MsR [redacted] purchased a Real Estate Mentoring package on 6/15/The purchase price for this package was $ [redacted] MsR [redacted] signed a contract when she purchased and has yet to pay in fullShe still owes $ [redacted] When she signed her contract she agreed to the cancellation /refund policy and never cancelled within the allotted time-frameIn addition, MsR [redacted] has been fulfilled 100% of the $ [redacted] of which she still owes onIf MsR [redacted] is willing to settle this as is then we will put a stop to the collection effort of the $ [redacted] she still owes for services rendered

The One on One Mentorship does not have a price point of $20,It's $12,and that I am willing to refundI would be willing to settle this for $16,The Elite Customer Service team is available Monday-Friday 8am-6pm MSTIf you called in and didn't get a response then you would have been prompted to leave a voicemail100% of our voicemails are returned the same day

Revdex.com:I do have a partner name [redacted] The amount quoted is for the total amount lost due to signing up with this company I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Return on Rentals and Ms [redacted] have come to a settlement agreementI am not able to reply to the comp0laint with this outcome as it only give me the option to accept or decline arbitration

[A default letter is provided here which indicates your acceptance of ArbitrationIf you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] ,and find that arbitration is necessarySincerely, [redacted]

Mr [redacted] purchased a Platinum Real Estate Mentoring package on 5/17/At the time of purchase Mr [redacted] signed contract agreeing to the cancellation/refund policyMr [redacted] never made an attempt to cancel per the agreed upon termsIn addition to Mr [redacted] 's failure to cancel, he utilized the servicesWe are even at a loss of some money after booking trips, flights and hotel, to Las Vegas for Mr [redacted] which he cancelled each time.Due to the reasons stated above Mr [redacted] is not eligible for any type of refund

The refund was processed on 11/14/and the check was mailed on 11/18/Can Ms [redacted] confirm the mailing address to make sure it wasn't sent to the wrong one

Complaint: [redacted] I am rejecting this response because: I do not feel as though the information I received from the 3-day seminar was helpful or complete for me to move forwardNot only did I purchase the seminar but I also had to take days out of work and drive an hour each way three days in a rowI am still requesting a full refund Sincerely, [redacted]

When Mr [redacted] purchased he signed a legally binding contract agreeing to the cancellation/refund policyHe never attempted to cancel within the allotted time-frameIn fact, Mr [redacted] is in Breach of the contract and still owes us $ [redacted] Mr [redacted] is not eligible for any type of refund

Ms [redacted] paid $1,to attend a Day Real Estate WorkshopShe attended all daysAt the end of the last day Ms [redacted] was asked to fill out a satisfaction survey in which she gave all of the highest scoresShe even hand wrote at the bottom "The event was helpful and insightfulI got my monies worth already".In addition to Ms [redacted] satisfaction, she also signed a contract agreeing to the cancellation/refund policyShe never attempted to cancel within the allotted time-frame.Ms [redacted] was clearly satisfied with what she received and is not eligible for a refund

It's clearly not a scam to offer further education and obviously there is cost involved in thatI have made Ms [redacted] a fair offer of a partial refund of $but will not be increasing that

A Settlement Agreement has been sent to Ms [redacted] documenting our agreementThe refund will be processed upon receiving a signed copy back

Revdex.com:I have reviewed the response made by the consumer in reference to complaint ID [redacted] , and find that arbitration is necessary

The offer of a refund remains at $Mr [redacted] still has time to put in the necessary work to qualify for the Tuition Reimbursement should he choose to do so

The offer stands at $***The month Money Back Guarantee is the Tuition Re-reimbursement programHad you followed all of the outlined steps and not done a deal you would have gotten 100% of your money back but you did not do thatThe offer of $ [redacted] will be processed upon your agreement

Complaint: [redacted] I am rejecting this response because: I had invited someone to the seminar and there name was also on the first form but if they check the check that was used my name is on both checks the check for [redacted] and the check for [redacted] I paid for everything and I just want my money back the other person that was on the forms was [redacted] and the check number was [redacted] Sincerely, [redacted] ***

MrBanks refund was processed on 6/1/He should see it reflect in his account within 3-business days

When Ms [redacted] purchased she signed a contract agreeing to the cancellation/refund policyShe never attempted to cancel within the allotted time-frameDue to the terms of the contract Ms [redacted] is not eligible for any type of refundI will offer Ms [redacted] a courtesy of $ [redacted] should she choose to accept