Zurixx, LLC

We are a business of integrity and honestyWe have thousands of satisfied customersYes we have some complaints through the Revdex.com but we also have an A+ rating for a reasonWe see over 200,customer annually so complaints comes out to .00075% of our customer base being dissatisfiedWe stand behind our end of the contract and are willing to re-structure the deal to assist you should you choose to accept that

Ms***'s refund in the amount of $1,will be processed within the next hours

Complaint: [redacted] I am rejecting this response because: The contract was falsely represented and since I did attend the day seminar in good faith , I will accept the refund minus the amount I paid for the day classThe amount of refund that would be acceptable is $ 21,297.00, and I will send back all materials .I thank You in advance Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] I have canceled the complaint filed with the credit card company in order to form a resolution with the business on this platformAs long as a refund is made, I will not reopen the claim with the credit card company Sincerely, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Sincerely, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sir: I filed a complaint with the Revdex.com against Success Path/Advance Real Estate Education company Oct 31, I also filed a concurrent complaint with the FTC I notified the company and several of their representatives of our desire to have our funds returned to us immediately and that we recognized the nature of their business to be a scamWe have not changed our minds about that, however we have received our money back into our credit card accounts and on that thought will withdraw our complaintI am quite sure that it was your involvement that this successful end has occurredMany thanks to your fine staff [redacted] *** [redacted] Sincerely, [redacted] ***

If there has been a credit card dispute filed then I am unable to work out any kind of refundWe will adhere to the process of the credit card company and will have no choice but to abide by the decision they makeThe company is not a scam nor is the speaker It's actually pretty concerning that you would attend all days, get your money's worth and then expect us to give it all backThat sounds like a scam to meWe stand behind our guarantee 100% to work with our students until they have at least made back their investment with usIt's unfortunate that you chose the route of a dispute and complaints rather than calling in and working this out professionallyI will now wait to see what response the credit card company comes to

I am unable to locate this account in our systemIs there a partner that it could be listed under?

Mr [redacted] has been refunded in fullPlease allow 3-business days for it to reflect in his account

We have previously tried to work something out with Ms*** but she has chosen not to cooperateThe following was the last message sent to her with no responseThe offer of a 50% refund still stands but will not be increased due to the legally binding contracts and services that were
rendered.If you are open to discussing a refund of 50% or less, we are
open to that as wellWe simply will not go higher than thatIf this isn’t
something you are willing to consider, then there is no point in us talking
anymoreWe have multiple legally binding contracts that you have signed with
usYou agreed from the very beginning that no refunds will be given outside of
the day cancellation periodYou made a commitment, and now you are wanting
to back out of thatAgain, if you want any type of refund at all, please
respond with a reasonable refund request that I can take to our committee

The contract was not falsely representedIt's all laid out in writing, very clear as to what you were signingA refund of $21,is completely unreasonableSatisfaction surveys were even filled out at the end of the event where your package was purchased and you were, in your own words, completely satisfiedYou even went as far as to say "Life changing experience that will make me who I am foreverI'm grateful for the experience". Again, you were obviously satisfiedTo be successful you need to follow the program

Ms***'s agreed upon refund has already been processedI would strongly discourage filing any other complaintsKeep in mind the Refund Agreement that you signedI've provided a copy of it hereWith that agreement, we could actually take legal action against you since you filed this
complaint

Due to services being rendered I am unable to refund 100%I'm willing to offer a 50% refundThe refund will be processed upon your agreement

Is there a partner on this account? I can't locate you in our system under your name

All a Rip Off Report complaint will do is encourage me to take back any offer that has been madeThey cannot require that we take any specified actionIf you wish to pursue a lawsuit then I encourage you to do soBe sure to show your attorney the contract that you signed.As stated previously, we stand behind our end of the contract and our guarantee to work with you until you've made back your investmentYou will not become successful at this if all you do is fight it and not put the work in.The offer of $*** stands but, as previously stated, will not be increased

The money back guarantee you refer to is out "Tuition Reimbursement" programTo qualify for that there are very specific steps that were outlined that you MUST followYou failed to follow the steps accordinglyDue to the binding contract that was signed, the failure to cancel and the services
being rendered, you are not eligible for a refund of any typeI will however off you $*** for your displeasureThe $*** will be processed upon your acceptance

I don't need to justify my offerI don't need to provide a refund but I'm trying to be fairThis has went on far too longMy offer of $*** stands and will not increase

I'm sorry to hear about Mr***'s frustrations.Mr*** and his partner *** paid $1,in March of to attend a Day Real Estate Workshop which they did attendAt the time of purchase *** signed a contract agreeing to the cancellation/refund policyThere was never an attempt to
cancel per the terms of the contract and in fact, never an attempt to cancel until now, almost years later.At the completion of the Workshop Mr*** was asked to fill out a Satisfaction Survey which can be provided upon requestIn this survey Mr***, in his own words, says that the event was "Very Good, worthwhile".Due to the reasons stated above, Mr*** is not eligible for a refund

When Ms*** purchased her Real Estate Mentoring package she signed a contract agreeing to the cancellation/refund policyShe never attempted to cancel within the agreed upon time-frameIn addition to her failure to cancel, the services were rendered to herHer statement of never receiving a
receipt is falseShe signed it electronically so she has a copy of it.Due to these reasons Ms*** is not eligible for any type of refundI will however offer her a good faith gesture of $2,We also stand behind our guarantee 100% to continue to work with Ms*** until she has at least made back her investment with us

Complaint: ***
After fully thinking over this offer, I am going to have to reject the offer of $40,from Advanced Real Estate Education (AREE) Like I said in the previous message to AREE I am willing to settle for $45, I feel this is more than a fair amount, especially after I did some research to find out that I have been charged more than $in interest on the credit cards used to purchase the packages in question With the information of AREE using a form letter and further information that I have found out from other unhappy students, I feel that it would be in AREE best interest to settle this situation soon If AREE agrees to the $45,000, I would like them to email me the indicated settlement agreement to be approved by my attorney.I still have not moved forward with contacting the Federal Trade Commission, but if I do not receive an email from AREE by the 10th of May I will move forward with filing my complaint I will also start reaching out to more AREE students to inform them of my situation and how they can move forward to file their own complaints
Sincerely,
*** ***