Zurixx, LLC

When Ms*** purchased her Real Estate Mentoring package she signed a contract agreeing to the cancellation/refund policyShe never attempted to cancel within the agreed upon time-frameIn addition to her failure to cancel, the services were rendered to herHer statement of never receiving a
receipt is falseShe signed it electronically so she has a copy of it.Due to these reasons Ms*** is not eligible for any type of refundI will however offer her a good faith gesture of $2,We also stand behind our guarantee 100% to continue to work with Ms*** until she has at least made back her investment with us

I'm sorry to hear about Mr***'s frustrations.Mr*** and his partner *** paid $1,in March of to attend a Day Real Estate Workshop which they did attendAt the time of purchase *** signed a contract agreeing to the cancellation/refund policyThere was never an attempt to
cancel per the terms of the contract and in fact, never an attempt to cancel until now, almost years later.At the completion of the Workshop Mr*** was asked to fill out a Satisfaction Survey which can be provided upon requestIn this survey Mr***, in his own words, says that the event was "Very Good, worthwhile".Due to the reasons stated above, Mr*** is not eligible for a refund

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. MrA***,Your responses are absurd, your manner is unprofessional You are correct this has gone on for far too long, you have neither been fair nor good in faith Attached is your agreement, process immediately and end this resolution If we do not receive our refund within one business week, we will be further contacting you through the Revdex.com
Sincerely,
*** ***

Complaint: ***
My partner was *** *** who listed her phone number on the paperwork: ###-###-####I have already been in contact with Erika and Helena from Salt Lake City who have assured me a full refund would be sent within to business daysThey sent me an email to that effect
Sincerely,
*** ***

We refunded Mr*** in full on 9/

On 12/29/*** and *** paid a total of $1,to attend a Day Real Estate WorkshopAt the time of purchase they signed a contract agreeing to the cancellation/refund policyThey never attempted to cancel within the allotted time-frameIn addition to not cancelling, they attended the
event. Due to their failure to cancel within the agreed upon terms and the fact that the services were rendered, they are not eligible for any type of refundHowever, they did call in on 1/20/stating their dissatisfactionAt this time we made them an offer of a 50% refund in the amount of $*** and *** agreed to this offer and the phone conversation is recorded.Due to the facts stated above there will be no additional offers of any type of refund

Was there a partner involved with this account? I am unable to locate under the name provided

Customer has verbally agreed to a settlement pf $***The refund will be processed upon receiving back her signed refund agreement

Ms*** states that she felt scammed due to being asked to put up more moneyWe do offer additional education packages but they are 100% optionalI would like to offer Ms*** a partial refund of $for her dissatisfaction should she choose to accept

We have not yet received any notification from the credit card company that the dispute is closedIn any case, once the complaint is filed it is a black mark against the company, whether it's closed or notDue to the processes of a credit card dispute, we are bound to the decisions the credit card company makesWe are unable to negotiate thisI would encourage Mr*** to contact Amex again

Complaint: ***
I am rejecting this response because:The response is a non responseThe advertising material is misleading, it claims that at the event we were invited to we could"-Do a wholesale deal in 60-days and put immediate cash in your pocket!-Find unlisted properties that are way below market value!-Create cash flow this year that surpasses your monthly income-Get pre-approved financing up to $500,without utilizing your credit"This was a flat out lieNone of this was covered in the event - instead the event was nothing more than a high pressure sales event for a even more expensive set of seminars. You need to 1) Fix the marketing materials or better yet the seminar so it is not so fraudulently misleading2) Compensate me for my time
Sincerely,
*** ***

Revdex.com:
My address is:*** *** *** *** ***
*** ** ***
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:
The credit card company has confirmed the case is closed and that it may be resolved directly with the company
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Mr*** needs to be patientWe agreed to give him the refund of $*** although we did not have to nor did he qualify for itSince he paid with a check it has to be refunded via check and there is a process for thatHe should receive his check within the next 7-business days

Did you happen to have a partner with you at the event that it could be listed under? I'm unable to find you in our system to look into this further

Complaint: ***
I am rejecting this response because:Again, you are not reading this carefullyIn no place we said we did not use it and you have even admitted in your first response that we did use the program and because we did we are not getting our money backSo I did drive the Mercedes as you so calledBut we were not delivered what we were promisedAgain the claim is for advertising
Sincerely,
*** *** ***

Complaint: ***
There are of us involved.The primary name used when we joined Success Path is *** ***The secondary is *** *** and the third is *** ***
Sincerely,
*** ***

Dear Sir/Madam,I spoke to one of the supervisor, Shane from Premium Financial TrainingHe was
nice and explained that once Capital One credit card company release the fund then they can refund me the money Please place this complain on hold I will get back to you once I hear from Premium Financial Training
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
Mohammed ***

Revdex.com:
I have reviewed
the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meWe have reviewed and signed the contract and the complaint will be closed as "satisfactorily resolved" upon receipt of funds from the business. Sincerely,
*** ***