Camelback Hyundai Kia

The business did contact me regarding this situation The only option for resolution offered to me was an exchange
They essentially were willing to exchange (refund) the additional cost charged to me to repair the problem they caused in exchange for me completely deleting my complaintI asked them to provide this offer on writing and the service manager declined to do so Because this happened to me I was not willing to totally delete my complaintTo date there has been no further contact from the dealershipThe terms extended to me were completely unacceptableThe complaint is valid and they should make me whole by refunding the additional cost

Justin S***, Camelback Hyundai's General Manager, personally spoke with Mr*** to discuss his concerns. MrS*** reviewed and talked through all of the paperwork and contract that Mr*** agreed to and signed. Unfortunately, we believe after speaking with our
customer, that he is having a case of buyer's remorse as he has brought up different items that are not supported by the paperwork. For example, Mr*** has brought up that his payoff for his recently purchased vehicle is $51,and we have supplied him documentation from his lienholder of an actual payoff of $47,000. We have done everything we can to try to talk through the customer's concerns and understand that there is nothing further that we can do to satisfy his request of a refund that was not negotiated at the time of the purchase

I went into Camelback Kia last weekMy salesman was a young man Andre S*I felt very comfortable with him as I am leery of salesmanHe was upfront and honestI will definitely refer friends and family to Camelback KIa and have them ask for this nice, honest young man Andre I love my new KIa Soul

Camelback Hyundai created a very fun and relaxed car shopping experience for meI worked with Kurt F*, whom provided the best customer service ever! Although I ended up not buying, once I am able to do so, I will be going back and working with Kurt

I came in to Camelback Hyundai to look for a Santa Fe for my familyIt has plenty of room for my kidsThe car was great, that was a givenWhat was to my great surprise was that my experience was wonderfulThe staff was very professional and not trying to constantly up sell me with was very refreshingI left happy, and knowing I got a good deal I'm coming back to this dealership for sure

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
They called and asked questions,I said I need my contract back to show my lawyersThey made no offer to resolve anything
Regards,
*** ***

My customer service representative is trying to contact this customer. We will handle any issue with this sales person
Thanks,
*** ** ***
Controller

Sean N*** Camelback Kia's General Manager, personally reviewed Ms*** complaint and file and spoke with her. They came to a mutual agreement to dissolve the vehicle transaction and refund Ms*** her $down payment. This resolved all of the customer's concerns.Thank
you,Tabitha A***

I love my Hyundai Azura !!! Andre S*** at camelback Hyundai Kia is a superb salesman his professionalism made the buying experience very easy and pleasant !!!

My experience with Camelback Kia was AMAZING!!! Andre S*** was beyond helpful and met all my requirements Definitely would recommend to family and friends For the best deal, stop in and see Andre!

To whom it may concern,I have emailed Mr *** regarding his complaint, unfortunately the only contact information we have is his email address. I have requested his contact info so that my GM can get in touch with him.Thank you *** ***###-###-####

Went to look for a car for our daughter who is going off to college Zachary W*** did great to answer our questions He was very professional and courteous

We have forwarded to Miss *** the balance owed to her for licensing as did, the *** ** ** I would gladly send a survey, however, the survey on the purchase of a new vehicle expires days from the date of purchase and there is no way to reopen it

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I was promised a refund of approximately $from the two year's license tabs I had just purchased for the car I was trading in, and instead they applied part of that money owed me to the license tabs on the new vehicle, and sent me the difference I will never be satisfied with their "we've done everything we can" response, because they cheated me out of approximately $and they refuse to make it right
I was promised $for filling out a survey, which they refused to send me after requests I want to fill out the survey and I want the $they promised me If the survey "isn't there any longer" as they state, then I want the $mailed to me
Resolution: A check for approximately $from the dealership
Regards,
*** ***

My Customer Relations Manager has told me this customer was contacted and the work was done on her vehicle. Unfortunately, the parts needed to fix the vehicle took some time to arrive. The store fixed and paid for the repairs
Thanks,
*** ** ***
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Controller

Camelback Kia made it easy for me and my my family to purchase our Kia optima we worked with Andre s*** and boy was I surprised with how well he treated usPlease if you are interested in a Kia go see Andre at camelback Kia!

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

pleasant experience, great working with sales staff-love our new santa fe sport