360training

I completed the OSHA 30 course, all the tests, the final exam, and the survey in late February 2019. I never heard any more from them - no emails, nothing. On April 23rd, I reached out online and was advised that my OSHA 30 card was mailed to me on March 7, 2019. I never received that card. I requested another card be sent to me and was told that they charge $59 for a replacement card! Why should I have to pay $59 for a replacement card when I never received the card in the first place? How do I know they ever sent the card to me? They said the card was sent regular mail so there is no way to track the mail.

I think this is a scam to get an additional $59 from me. I wonder how many other people they have done this to.

I completed the Food Safety Manager Course on March 27, 2019. I received an email stating my official certificate would be mailed out within 15 days. It also stated that if I wanted a duplicate copy of the certificate, that I would need to pay $15. As you can guess, I never received my certificate. On April 22, 2019 I called 360Training.com and they claim my certificate was mailed in the regular mail on April 2nd, and they have not received my certificate back from the post office. Therefore, I need to pay $15 to get another certificate. I actually receive pictures of my mail from the post office telling me what mail I'm getting that day. I've never received any confirmation that their certificate was to be delivered. I believe they don't send out the certificates, and make customers call in to get more money from them for the certificate. They are using the fact that things get lost in the mail all the time, as a defense to them not providing "safe delivery". I've already contacted the PA Dept of Agriculture and the PA Attorney General's office, as well as The Conference of Food Protection in Washington D.C. and filed complaints regarding their business practices.

I went to ***, to inquire about Insurance courses and was informed that I can take the class online. I purchased the necessary book, and was informed to let the online company know that I has already purchased the material and would receive credit off of the online course of $32.00 (price prepaid for the material). I place my order for the online course, but never saw an option about the credit. I call the main number in TEXAS and let a message, no response. I then called the 800/888 number and found that this was a contact center overseas. I explained my issue and was told someone would call me back, I waited and never received a call. I called 48 hour later, informed them that I never received a call, they could explain why and just kept giving me the run around. I told them the cancel the course and was then informed it was too late (mad face). I am now being accused to take part of the course/completing the course (their words) which is NOT TRUE. I NEVER ENGAGED IN ONE MODULE BECAUSE I WAS WAITING TO HEAR BACK FRO THEM. I request proof to the times and dates I was allegedly suppose to have been online , what modules they claim I have completed.....again, no response.

I was in a severe car accident that resulted in numerous surgeries. Due to hospitalizations and medications, I was never able to even begin the real estate course. My most recent hospitalizion was February. Being on narcotics and other pain medications have left me unable to concentrate. They did offer an extension once but I ended up having surgery during that time and was once again unable to even start the course. They have refused to allow me to now take the course, stating that I would need to purchase the course again and have refused to issue me a refund.

I am asking for my refund from this company and they refuse to give it to me I gave them what they asked for which was the receipt of payment and still no refund they said on the phone when my boyfriend spoke to a gentleman and said there would be no problem getting your money back now they are refusing to send me my money and I am frustrated and I also want to warn others not to go through this website or company because they are unfair and unprofessional.

I purchased the OSHA 30 hour general training and was told that I had one year to complete the course. Now after 6 months they have locked the course and say that I only have 6 months to complete it and will have to pay for the course again. This claim of only 6 months access is not listed on the web page nor was it included in the email that I received when I purchased the course.

These people should be shut DOWN!! They don’t actually sell a service nor product ! I’ve purchased a manager certificate exam 5 times and was never given access to the site nor my test. And on top of that I was only refunded one time !! These guys are ripping people off and taking hard working peoples money. It’s not right. And their reviews will show that everything in this statement is true!

I have been purchase a osha 30 curse online and they locked my account because I wont start it saying I pay for do it in 6 months.

I completed an online OSHA training course needed for my work. The card provided at the end of the course is included and necessary for my work. The business mailed it to the wrong address and now refuses to mail it to the correct address ( the one seen on this form and my account with them). This is the second time (I have to renew the OSHA card every 3 years) they have done this. I want them to mail me my card. Their mistake, not a problem, just mail me my card.

I paid $152 for an OSHA 30 course which I completed successfully on 12/8/2018. I received an email with a certificate informing me that I will received my DOL Osha 30 card within 90 days. For 90 days I kept looking for the card and received nothing. 90 days ended on 3/8/2019. On 3/15/2019, I called 360 Training and they said the card was sent out via REGULAR mail on 1/25/2019. No Tracking on the mail. I was informed that I needed to pay an additional $59.99 and another card will be sent out again via regular mail. It is not fair that I should pay an additional $59.99 for a card that I never received. Furthermore OSHA cards are known for being used and sold illegally. Previously I completed an OSHA 4 and 10hr course. For my 4hr course, the instructor personally delivered the card. For the 10 hr OSHA, the instructor made several attempts to reach me personally. Finally the card was FEDEX and tracked. I also had to call and confirm when I received the card in my hand. On both occasions, it was clear that the DOL OSHA card is EXTREMELY valuable and should never be placed in the regular mail. It should have been tracked and I should have received correspondence when the card was being delivered on 1/25/2019. I have spoken with 7 individuals from 360 Training and each one have treated me as if the fault is mine. I had NO control over the METHOD of DELIVERY. If I did, the card would have been sent either certified mail or FEDEX with a no release without signature. The *** informed me tonight that it is 360 Training policy and all of their other cards were delivered so its not 360 training fault. Their policy with USPS is if they cant find the person the card will be returned. I called USPS and was told for regular mail, there is no way they can be responsible because the company, 360 training, chooses the method of delivery. I believe I am being scammed. According to their website the DOL card is worth $20, then why do I have to pay $59.99. Also the initial $152 incorporated safe delivery of my DOL card. I shouldn’t suffer because they decided to use the cheapest delivery method and it was intercepted between their office and my home. For all I know, someone in the office took my card. I believe they were reckless and should cover the expenses for the card. I didn’t lose the card. I never received it. *** also informed me that no one, not even the legal department will help me unless I provide the $59.99.

I purchased an online course on 2/20/2018. On 6/15/2018 I contacted 360training.com via phone and explained I needed to schedule some time to take this course and wanted to understand how long until it expired. The agent advised that I must START the course within ONE-YEAR of purchase and then COMPLETE the course within SIX MONTHS of the starting date. So, I scheduled to start the course in February 2019 and finish in March 2019. I started in January and complete 6% of the training, a few days ahead of my schedule, and then logged in today to complete the training this week. Now, it says the course expired on 2/20/2018. I called customer service today and they explained I only had 6 months to take the course from the date of purchase. This doesn't make any sense at all. I tried explaining everything to the agent and she would not listen. She said to re-purchase if I still want to take the course. I asked to speak to a manager and they put me on hold for 10 minutes then said the manager was busy. This should be an easy situation to resolve and they are obviously providing incorrect information.

I signed up for the 90 hour Washington State Real Estate Broker Prelicense Training from the website "www.360training.com" on March 4, 2019 (Order #*** - I paid $99.00 for the training.

Then I started the program's first module (Real Estate Math - 3 hours) But the program crashed a number of times the first night I started using it...!? I ended up losing about an hour of my time, which did not get recorded - I was almost done with the last few questions...

Because of the buggy nature of the website's software - I was concerned about continuing with the training from them, since I had 90 hours to complete, and I did not want to keep losing time...

So, I stopped using the program, and requested a refund from their support center. But they won't refund the entire amount, saying that I finished the first module (which I did not - it crashed before I could finish, and it did not record the entire time I spent on it)

They say they will only refund $69.01 - $99 minus $29.99 which is the cost of the Real Estate Math module, and is only 3 hours out of the total 90 hour program - Why does it cost so much? (3% of the time costs 30%...?)

But more importantly the website is buggy - and I don't trust it to not lose more of my valuable time...! I feel they should refund the entire amount...

Any help you could give in this matter would be greatly appreciated...

Sincere Thanks

I purchased a texas adjuster course and exam from this company and the content was incorrect. I completed a 40 hour course just to find out that I was given the wrong study material. They then corrected it; however, I had to restart the 40 hours of training over. Immediately there were problems. The course material did not match the quiz questions and sometimes the test would say every answer available was wrong. I have sent several emails regarding these issues every time. The last time I spoke with them I said that I wanted to be contacted when the testing and study material were corrected before I finished. It has been over a year until last week a got a response back about a separate email. So I assumed everything was corrected. So I tried to log in and now they are saying my session has expired and there is nothing they can do and are trying to tell me that they never received any emails from me but I resent them all to them and they are refusing to reactivate my session with only 4hrs remaining. This course material is supposed to be finished on my time and regardless if there is a time limit there is absolutely no point continuing when everything I am reading is incorrect. This company so far has been a giant scam, ABSOLUTELY HORRIBLE CUSTOMER SERVICE! Every time you do get to speak with someone nobody ever has any idea what is going on because they do not keep and conversation logs. I want my money back or the testing session to be corrected and be able to finish

Took their OSHA 10 course and they did not send me my card. Went I contacted them they wanted me to pay again to receive a product I never received in the first place. There customer service was rude and not helpful. Check out the other reviews. This company is a scam. Beware

My small business purchased (2) OSHA 10-hour online courses for construction. Our 2 employees completed those courses 1/14/19 and 1/19/19. They have still not received their DOL Cards. I contacted the company and was told that their cards were mailed on 1/24/19. The company rep told me what addresses they were sent to (which were correct) but had no shipping confirmation or tracking information for me as proof. The rep also told me that an email would be sent to me to show proof of the "mailed" cards, I have yet to receive anything from this company. We need those cards as proof of course completion.

Purchased OSHA 10 + 30 training for $189.00. Completed OSHA 10 but when I went to continue education for OSHA 30, it was expired. I contacted support and I was advised that I needed to purchase it again to complete the courses. They wouldn't even offer an option of a credit to use towards the OSHA 30 since the OSHA 10 is only $89.00. Tough luck I was told and said it was my fault that I didn't complete the course.

I purchased their training program for continuing education for my insurance license. After purchasing the program and navigating through it, I realize the navigation and their helpfulness in the program was unacceptable. I asked for my money back literally 2 hours after I purchase the product. They said that because I went in and took a test that they would not give me my money back? I did not take a test I realize I was in a test and only answer to question if you before getting out of it. I was only there because of their terrible website navigation part of the reason why I do not want to do business with them.

I completed their 30 hour General Industry OSHA certification program. I never received an OSHA card. Upon calling them, they offered to issue a replacement for $59. They were unable to provide a tracking number or any other such evidence that they actually shipped me a card in the first place. So as it stands I've spent $250 and 30 hours of my life and received nothing to show for it, other than a PDF certificate from the company and a bill for an additional $59.

I purchased the Learn2Serve Certified Food Protection Manager Certification Exam and Principles on 9/7/18. Before purchasing I read that it would take 24-48 hours before I would be eligible to enroll into an exam. Unfortunately and despite multiple attempt's at contacting them it wasn't until 3 days later that I would be given the code needed to enroll into an exam. Because of this I was unable to enroll into the exam that I had planned to take and therefore I had to settle on a different date that was much harder for me to work into my schedule. I was still willing to take the exam through 360training untill the problems I had with the course software. The online course software is cheap and full of glitches. After spending hours trying to work through the glitches it erased all my progress and I was forced to start back at the beginning. I decided to cut my losses and I signed up with a different accreditation company. All in all I had wasted countless hours. I called to request a refund on 9/12/18 and after describing all the issues I had I was told I would have no problem getting a refund by sending an email to [email protected]. I sent an email outlining all the problems and was denied a refund.

I purchased a texas adjuster course and exam from this company and the content was incorrect, the exam questions and answers did not match. The content was not even in line with the texas state code for dept of insurance. I have submitted complaints with the company several times and was told someone would call me back. I never received any calls and no emails about the content being corrected. I logged back in to find my courses and exam had expired. I called to inquire about this and was told that their policy states a 1 year expiration date. I told them I was unaware of this policy because it was not on the website or printed anywhere. Representative said even though it's not on the website it is their policy and I have to pay for the courses again. The representative literally told me that they basically took my money and I couldn't do anything about it.When I mentioned the exam and material being incorrect, I was hung up on. No one in this company cares about the customers and they are stealing money and using loopholes to get away with it. There is no way I should have to reorder courses because the exam was incorrect and it was not stated that I only had a year to compete.