360training

I paid for and took a 10 hour on line class for a 10 hour Saftey course. This was in October of 2017 , after never recieving my card for completing the course. They wanted an additional 15 dollars for another card. And I told them I need it ASAP to go to work or the Saftey man will not let me on the job. So they said that if I pay $45 dollars , they will over nite the card. And that was 1 month ago. I’ve called a dozen times and spoke to managers and supervisors and still have no card. I am told the same thing over and over agin and nothing but lies. When I try to open e mails that they send me. I can’t . For some reason. I hope your help will solve this problem. Thank you so much.

My name is ***. I am a newer agent in Southern, NH. I have my house on the market and will be moving to Montana as soon as it sells. I will be looking to transfer my license to Montana and figured that since I’ll only have three transactions made, the best way to obtain my licenses there would be to take the online class and test. I used the 360 Training course that was shown on The Montana Board of Board of Realty Regulation’s website as an accredited on-line course. Upon taking the test, I scored a 67 but noticed throughout the whole test that there were many errors in questions and I was positive on multiple occasions that I was correct but was marked as incorrect. I immediately took the test again using my second and last chance. I was very irate at this time and towards the end, started to take screen shots of discrepancies. Unfortunately, due to rushing, I scored a 64 and didn't start taking screen shots of the discrepancies till toward the end of the test so I only have proof of three. I got in touch with the testing company and they will only accept fault for the three errors that I’ve showed proof for and will only credit them toward that second test attempt. They refuse to admit that there could be more. Although I didn’t score high, I am confident that I would have passed had it not been for 360 Training’s terrible quality control. I understand that some questions could be answered despite discrepancies but I did pass the national test less than a year before and have been an active agent selling my own properties. I don’t think that this course is very professional nor do I think it is a valid evaluation of learned real estate knowledge if the final product they offer is of such poor quality. This bump in the road will not discourage me from pursuing a real estate career in Montana but will I not use this course again. I just thought that somebody should know about it’s issues and that maybe it will be discredited in the future if problems continue as I hate for others to get the same outcome based on this company’s neglect for professional standards.

The point of contact I’ve been speaking to is *** and I emailed him via [email protected]. I am also filing a complaint with The National Association of Realtors and The Montana Board of Realty Regulation.

this company doesn't even deserve a 1 star . I completed my course since December 2017. I paid for the OSHA 10 hour course and I completed it . Was impress with the service but then My DOL card wasnt delivered. when I contacted them, they said it was delivered, NO ONE lives in my house other than my mother and she be home all day, and we never lost a mail or a package, first time a company said something wasnt delivered, so they said I can have a reprint for 15$ , I need my card for my job so I paid again. They said it will be delivered in 2 weeks, its now a month and when I contact support , they hang up on me . and the live chat no one responded. I was ignored. and was scammed all the money paid. I really wanted my DOL card and if they know they cant get it done, they shouldnt offer the course in the first place. I want everyone to see this and encourage people to not use this service. It doesnt ends here. i'll make sure I receive justice for my time wasted behind this . WORST SERVICE EVER!!!!!!

I enrolled to attempt to complete my continuing education for the Arizona State Board of Realtors to complete online courses that are required. I dedicated time and made several tries to get online, set up the account and then start the classes. They seemed to go well at first until you leave and need to return to login again. I was so perplexed the site to go to and couldn't login they really need to direct their browser to students if that is what they want everyone to do but it doesn't. I attempted to get in to do an assessment which ended up having to retake the entire time so needless to say the first certificate was made but not without several attempts to get with their support online. I had to request the user name and password so many times but that wasn't the trouble there is a certain login page that doesn't work either. I understand security and knowing that it is regulated to complete the course to the program but my first took over 6-7 hours for a single 3 hour course I actually completed too early I requested assistance again the following day and again reset and sent the username and password again. One response from a customer support agent who couldn't believe I didn't know where the student login was told me in a chat where to go to get on. I was able to for that session but wasn't able to login again when attempting the next session .. this was totally time wasted and irritating because I went through many exercises like trying to get logged into three different browsers, safari, google and firefox Their program was good but the link and log in is too difficult and didn't work. I sent a message explaining my trouble to get a cut and past inline email to reset my username and password LOL REally? no I replied that was unacceptable and please cancel the enrollment and refund my cost. I filed a complaint with PayPal which they are now challenging for who knows what reason but they weren't responsive This is the second time because the day they made me decide to move on was attempting to contact the support chat and email on a day I planned to complete a lot of hours took the day away from me, no one at all responded or even replied to the email. There is a great course easy to understand but not if you can't get to it and no support other than some canned messages they fly back at you.

I was taking the first of my three 30 hour courses when I was doing the final exam and their site stopped working. I contacted the company through online chat and followed the directions they gave me, which was to clear cookies and cache. The first person I was chatting with was no longer on chat after I did what was told so I had to start a new chat and they told me to call the office. I called the office and told them my problems and I asked if I would be able to resume where I left off and was told I would. That did not happen it instead it made me start a new test. You are only allowed two tries and they used those up by their system not working. The only option they said I have is to do the whole course again then I can try the final test again. I have already done 30 hours and I will not do them again, so I asked for a refund and they told me they will review it but they have a strict 3-day refund policy.

360 Training - New York State Real Estate Salesperson 75-Hour Course

First, the course material is mediocre at best, but to be fair I paid $75 for the course.

I finished the course and they are supposed to provide an affidavit of completion that you take to the exam proctor for final exam. The form is not available through my course. I have been contacting customer service for two weeks trying to get them to provide me with a copy and they haven't done ANYTHING. I have sent emails, left messages, and 360 doesn't seem to be able to have the resources to even reply.

As a result of their failure to provide affidavit, I was unable to take my proctored exam on Tuesday and am being told I will have to pay $25 to reschedule with proctor.

The customer service is terrible, the product is awful, better take your hard-earned money to a more reputable course provider.

This is a horrible company. They don't provide you with state specific stuff that you need for a real estate exam. Half the quizes they have are out of order and on the wrong lesson. Vocabulary was awful, and they don't explain most the material. Then they surprise you with a quiz on material that was not covered at all. And good luck getting customer support, they hardly ever answer and they are clueless and hard to understand. No matter how easy the question is they put you on hold for a while.

Purchased an online OSHA 10 hour training course. Attempted to start the class an immediately ran into problems. Contacted 360training by chat and was left holding with out a response. Contacted 360 training by phone and the only assistance provided was to be told I needed to replace by internet browser with Google Chrome. Nowhere on the 360 training website does it state you must have Google Chrome to use their products. Their customer support rep refused to connect me with a *** and said I could request in a refund in 48 hours. I have file a complaint with PayPal and will be filing a complaint with OSHA. I want a full refund and even feel I should be compensated for my time I have invested in getting my money back from this scammer.

360 Training is awful. The class I purchased wouldn't show up for me to access. 7 customer service reps (they are NOT staffed 24 hours, and have very limited availability and are clearly multitasking while "assisting" you) and 4 hours of my life later I received a refund.

This company is not certified for the city of ***, but they offer a course as though they are. I spent 16 hours taking their online course, but when I went to use the certificate they sent to me, it was rejected because it did not have the name, number, and signature of the instructor. When I called the company, they admitted that they did not have a certified instruct as required by law, but that they would get one and get it signed within the week. It has now been 3 weeks and they do not care and basically said the only thing they could do is refund the money which they did. But, they are still selling the course and scamming people and I will never get my 16 hours back...

I purchased a Continuing Education Course From this compa*** for *** 22.5 hrs Real Estate. I have had NOTHING but problems with the courses. Constantly I have been "kicked-out" of the system, and my work-progress has not been saved. Then I am left starting the ENTIRE UNIT OVER AGAIN!
I have contacted them about this matter via phone, email and "Live chat" (which is a computer generated answering service). EVERY Single time they say along the lines of- "I am sorry you have to do it over and complete the necessary steps" . I have filed over 6 trouble tickets and reports and NO ONE has helped me! I have wasted OVER 50 hours trying to accomplish this necessary continuing education to no AVAIL!

I understand I have to take the "final exams" to get my certification. I have tried taking them and when I do it doesn't allow me to save and give me my certificates.

I EVEN OFFERED TO RETAKE THE LAST 2 EXAMS TO GET MY CERTIFICATION!

I used them before this and had No issues. Now - I simply am having a complete nightmare!

I have references to all of my emails/correspondences / attempts to reach someone...

I purchased a 22.5 hr continuing education course for my Real Estate Salespersons license. This online course keeps locking me out or just circling and does not let me proceed on. I have spent 9 hrs trying to complete a 4 hr module and am still not finished as it forces me to log off and does not save my place, therefore having to repeat the lessons. I am at the point now where it will not let me continue and am completed stuck. I have called them for help and all I get it that I have to delete my browsing history. They will not give me my money back because it has been over 3 days.

My company was a customer of 360training.com in 2015 to provide beverage management training for a specific event. We use their services one time for a group of people. Since then, we have not worked with 360training.com at all. On December 18, 2017, our company visa card was charged $159.00 by 360training.com. We did not authorize this charge, and did not order any services or request any training. I emailed my previous contact at 360training.com that day to alert them to the unauthorized charge and ask that it be reversed immediately. She let me know that she was no longer in that department and forwarded my email to the Accounts Receivable general email box, while asking them to help me. I did not receive a response. Since then, I have emailed twice more. I have also called and spoken with a customer service representative that noted my request. She provided me with the contact information for an individual who could help me, whom I left a message with and have had no response. I've also attempted to chat with the company through their website and have not received a response. At this point, the charge has also accrued interest bringing the total amount we are requesting as a refund to $160.80. I have had zero response from the company in any manner with regard to my request for a refund to our visa account. I've also requested that they remove all of our information from their system as this is the second time our card was charged without authorization by this company. The first was shortly after we received our services from 360training.com in 2015 and the charge was immediately reversed once I made the request.

I purchased programs for training purposes in which I was supposed to receive training cards from the OSHA labor department each course had hours of training , 10 hour OSHA, 30 hour OSHA, and 40 hour Hazwoper. with out me knowing I took and passed all courses only to receive a certificate not card.
I contacted support several times and they flat out told me they made a mistake and uploaded the wrong courses to my profile but the courses are the same just one offers certificate and one offers cards for OSHA. I explained I wanted credit for hours and testing I took and esclated the issue that was almost two weeks ago. no call back no emails except a ticket created and no resolution. I call support they either transfer call to a section that dont pick up or hang up on me when I explain who I am.

From the get go, my experience with 360Training.com was awful.

1. The phone agent who took my information completely butchered my name. After multiple emails and phone calls, I was able to get that issue resolved.
2. The phone agent who corrected my name inserted a completely unrelated address in my information, resulting in my card being sent to the wrong address. After multiple emails and a phone call, I was able to get that issue resolved.
3. After finally receiving my card, OVER A MONTH AND A HALF LATER, my name was misspelled. Again. I couldn't get an agent on the phone so I resorted to online chat. The agent in my online chat, by the name of ***, was extremely unhelpful. He first told me my information was correct (when I'm clearly looking at a card that is incorrect.) He then informs me that there's nothing he could do, I'll just have to pay again, re-take the course, and then I can have a new card. (Are you kidding me?!)
4. I finally am able to reach a phone agent. She tells me if I correct my information on my profile (which is already correct), she can send me a new completion certificate but not a new OSHA card. Basically reiterating that, because of THEIR MISTAKE, I am going to have to not only pay again but also waste a ridiculous amount of my time retaking a course I already completed. Then she tells me that I can send the incorrect card to their address, let them "process" it and I "should" receive a copy of a new and correct card afterwards. I'm supposed to trust that after I've been greeted with nothing but incompetence at every turn in my dealings with this company? Yeah, right.

Have had issues with the Online class.. they fixed the 1st problem and now the same problem again!!! It keeps showing that I didn't finish the class but I did.

Now they do not want to return my emails or fix the issue !

Since I spent almost 50 hours to complete this absolutely, unimaginably horrific 30 hour training course, I figure I could spend a few more minutes to tell the world about it.
You know how sometimes you eat something that taste awful so you try to get someone else to try it just because it's THAT bad? ...Well I almost want you to sign up for the 360training.com 30 hour OSHA course for the same reason. However, I'm not a terrible person so instead I will tell you to RUN FAR FAR away from this. Let's go over some details.
1) There is simply no way anyone can complete this in 30 hours. It's not possible. In fact, I believe this constitutes fraud and that 360 training owes me for 20 hours of my time. Anyone else out there that wants to jump in on a lawsuit, hit me up. Seriously.
2) This OSHA course probably violates OSHA policy because when you are done with it you will have carpel tunnel. You must click the next button after every sentence completes it's countdown. Yes. That's right. Each sentence has it's own clock. If it takes you 5 seconds to read it, the program will make you wait an additional 40 seconds to move on. you must tell it to move on manually. What's worse is that every 4 to 5 minutes you will also have to re-verify your identity. This is done through answering one of a series of questions established in the beginning. This has to be the single dumbest thing ever put onto the internet (and that's saying A LOT!). Do they really think if you're willing to cheat and have someone else take this pathetic excuse for a training program for you that you would be unwilling to tell them the name of your dog and first initial of your oldest cousin?! I estimated that between the continuous verification, the activities, and the test, you will click the little tiny next button over 4000 times.
3) If you accidentally make a typo during the verification process or fail a module 3 times, you are automatically locked out of the course. PERMANENTLY. So if you are in hour 42 of your 30 hour course and you fail a module 3 times over because your brain is about to explode from the mind-numbing incompetency of the developer, you are done. Must start from scratch. This did not happen to me which is probably a good thing because if it had I likely would have driven to Austin TX and made Headline News.
4) 80 % of the answers to modules are simple common sense, so when you finally get to take a module quiz after 2 hours of watching the clock count down and clicking the next button several hundred times, you then get to bang your head repeatedly against your desk out of the frustration involved in going through that much work to answer questions like "How many seconds is it acceptable to stand under a suspended load?"
I could go on but this *** company has wasted enough of my time. DO NOT LET THEM DO THE SAME TO YOU!!!!!!!!!!!

This honestly deserves no stars for the experience I had with this business. Starting from the program interface to the horrendous customer service this was an absolute nightmare that cost me a job opportunity. Because I'm expected to tell my possible boss that I can't finish a course that's supposed to be finished in a day because of technical difficulties right? Because giving out the widely used excuse that's actually happening is incredibly professional ... Anyway, I was taking the Texas Food Handlers Course only to be met with a glitched begin assessment page that wouldn't let me take the assessment. The assessment would start the timer and display question 1 out of 10 but was still showing the begin assessment page. Every time I had to close or refresh it it would automatically fail me leaving me with a 16% average for my assessments. At this point I had stopped attempting to do the assessment waiting for a solution to this glitch. I then proceeded to the live chat option which was the beginning of the slow decent into the 4 day nightmare to come. The first representative didn't even let me explain the problem before closing the chat. The second representative, Mikee, clearly couldn't understand that there wasn't a course outline tab button as an option on my screen. After repeating No there isn't a course outline tab button (waiting 15+ minutes between each reply) three times I was asked for my phone number. The moment I answer their call I was put on hold immediately to listen to music. So I give up on the live chat and go to emailing support and creating a ticket. Waited the 24 hours for a reply and didn't get one. Mind you this course should've been finished the same day, sadly that didn't happen. After the second day passed I created another ticket and waited another 2 days to get a response. I get a reply stating the usual clear cache, make sure all flash players are up to date, etc. I comply completing the directions clearly checking everything is functioning even going as far as to reboot my computer. I vent my frustration that I'd like a solution to the problem and whether or not the problem is solved I wanted a refund. I mean it took almost 4 days. 4 DAYS to get a reply from support only to be given the refund and absolutely no explanation or solution to the problem. I wasted 4 days trying to resolve this and get the certification only to walk out empty handed AND without a job. Never using this or anything affiliated with this business. How this business has an A+ rating is completely baffling especially with their being more negative complaints than positive.

I purchased the Osha 30 course for 169 and once the money was debited from my account { like within seconds} I received a certificate of completion.
that raised a red flag so I called the 24/7 customer support line only to find its CLOSED the 24/7 support line is closed... said to call back during normal business hours.
I called my bank within minutes to report fraud.. they are working on it.. so pissed..

courses are ok to good that I have purchased. Support is poor to OK. Chat is tough. The help is from people who sometimes have a hard time comprehending questions. You also have a feeling they are helping out multiple people while helping you out. Long delays in answers. Interface is a little confusing. Getting information if you are an administrator is not straight forward. I regret not signing with someone local who offers the same online training