Adelin Industries LLC

Initial Business Response / [redacted] (1000, 8, 2015/11/25) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @hotmail.com We spoke with [redacted] and informed her that her books will be arriving by the middle of DecemberWe apologize for any delay OFFER: Initial Consumer Rebuttal / [redacted] (3000, 15, 2015/12/15) */ No resolution has been metI was told by the second week of December delivery was to be madeIt's now the third week of December with no deloberyIt has now been months since order made and months past the promised by date I'm not sure why the claim was closed, but it is most definitely not resolved What need to be fine to reopen it? Final Business Response / [redacted] (4000, 26, 2016/10/13) */ To whom it may concern, We show that all three books were delivered to Ms [redacted] at the beginning of the yearIf she has not received them please let us know right awayIf there are any further questions or concerns please don't hesitate to contact us backWe would like to sincerely apologize for the delay in getting this matter resolved Sincerely, [redacted] Entrepreneurs Sales, LLC Final Consumer Response / [redacted] (2000, 29, 2016/10/26) */ ***, The link indicates there is a hold and the only option is to upload a documentI have no documents I wish to upload I proceeded at the department of the AG's office after my Revdex.com case was previously marked as closed with no resolutionmaterials were received shortly after the AG for Indiana got involved It can be closed though I don't see any way fire me to do that from my end Thank you, [redacted] ***

We are responding to complaint number [redacted] We have contacted Mr [redacted] by phone and let him know we will be issuing him a $refund for [redacted] which is unavailable and that we have extended the other two magazines by one year and they will arrive within approxeight weeks Mr [redacted] said he was satisfied with this resolutionWe would like to sincerely apologize for the delay in getting this matter resolved, If there are any further questions or concerns please don't hesitate to contact us backWe would like to apologize again for any inconvenience

Initial Business Response / [redacted] (1000, 5, 2017/02/16) */ We will need a exact date of purchase and receipt number to look into Ms [redacted] 's order please Initial Consumer Rebuttal / [redacted] (3000, 12, 2017/03/13) */ ***Document Attached [redacted] Final Business Response / [redacted] (4000, 23, 2017/09/19) */ ***Document Attached [redacted] To whom it may concern, We issued Ms [redacted] a refund in the amount of $for products not receivedShe is receiving the slam magazineWe have attached a copy of her check dated 5/31/If there are any further questions please don't hesitate to contact us backWe would like to apologize for the inconvenience

Initial Business Response / [redacted] (1000, 5, 2015/08/20) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @HOTMAIL.COM We have taken the book off the publishers and sent the request to the refund department OFFER: Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would like Entrepreneurs Sales to make a clear commitment that they will issue a refund of [redacted] to me by a certain date rather than that they have "sent the request to the refund department" which does not promise any specific resolution or, that they will review my request by a specific date and issue a refund with a certain number of days if the facts are confirmed Final Business Response / [redacted] (4000, 27, 2016/10/17) */ ***Document Attached [redacted] To whom it may concern, We are writing to inform you that we have refunded Ms [redacted] in fullWe sent her check number in the amount of [redacted] on 8/31/A copy of the check is attachedIf she has not received that check please let us know right awayIf she has any further questions or concerns please don't hesitate to contact us backWe would like to sincerely apologize for the delay in getting this matter resolved Sincerely, [redacted] Entrepreneurs Sales, LLC Final Consumer Response / [redacted] (2000, 35, 2016/11/16) */ Hello Ms [redacted] My complaint was finally resolved, as Entrepreneurs Sales finally sent me a check for [redacted] representing the cost of the book I ordered and which was never delivered Thank you for following up [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/11/05) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @hotmail.com We apologize for any delayWe spoke with [redacted] and informed her that her books/magazines will arrive with the November/December issues OFFER: Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/11/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) They have not yet performed on their contract/agreementThey promise to start the magazine subscriptions in November , however none have yet arrivedI would like to keep this complaint open until that time Thank you Final Business Response / [redacted] (4000, 18, 2016/10/18) */ To whom it may concern, We show that Ms [redacted] should be receiving both of her magazinesIf there are any further questions or concerns please don't hesitate to contact us backWe would like to sincerely apologize for the delay in getting this resolved Sincerely, [redacted] Entrepreneurs Sales, LLC Final Consumer Response / [redacted] (2000, 20, 2016/10/19) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 17, 2016/09/27) */ Ms [redacted] Here @ Entrpreneurs Sales,We do our best to make sure all our customers are satisfied and to resolve any issues @ handI do appologize about your order and in which the issue was handledI assure you that we will get you your refund as you have requestedOnce again I sincerly appologize for the mishap and miscommunication and I hope that once you receive your refund this issue may then be resolved Initial Consumer Rebuttal / [redacted] (3000, 19, 2016/09/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) This doesn't explain anything to me other than being a generic responseWill someone be in contact with me now via email or phone in order to return the refunded cash? Are they planning on mailing out the refund immediately or is there a time frame in which I should expect it by? What does this response even entail other than someone basically saying they hope to resolve this complaint? This basic response does not suffice I have also added attachments, including my original request for my refund as well as a picture of the receiptHoping this information on hand (which they also have in a handful of emails) can help speed up the refund process Thank you Final Business Response / [redacted] (4000, 28, 2016/10/26) */ ***Document Attached [redacted] To whom it may concern, We are writing to inform you that we have refunded Ms [redacted] in full for her orderShe was sent check number [redacted] in the amount of [redacted] on 10/31/A copy of the check is attachedIf she does not receive it by 10/31/please let us know right awayIf there are any further questions or concerns please don't hesitate to contact us backWe would like to sincerely apologize for the delay in getting this matter resolved Sincerely, [redacted] Entrepreneurs Sales, LLC Final Consumer Response / [redacted] (2000, 32, 2016/11/14) */ This complaint has been resolved! Thank you again for all of your help

Initial Business Response / [redacted] (1000, 16, 2016/07/22) */ To whom it may concern, We would like to apologize for Ms [redacted] never receiving her orderWe will be issuing her a full refund within four to six weeksIf there are any further questions or concerns please don't hesitate to contact us backWe would like to again apologize for any inconvenience Sincerely, [redacted] Entrepreneurs Sales Initial Consumer Rebuttal / [redacted] (2000, 18, 2016/07/22) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you I will be awaiting my full refund ! Final Business Response / [redacted] (4000, 24, 2016/10/26) */ ***Document Attached [redacted] To whom it may concern, We are writing to inform you that we have refunded Ms [redacted] in full for her orderShe was sent check number [redacted] in the amount of [redacted] on 10/24/A copy of this check is attachedIf she does not receive her check by 10/31/please let us know right awayIf there are any further questions or concerns please don't hesitate to contact us backWe would like to sincerely apologize for the delay in getting this matter resolved Sincerely, [redacted] Entrepreneurs Sales, LLC

Initial Business Response / [redacted] (1000, 18, 2017/05/16) */ We would like to sincerely apologize for Mr [redacted] not receiving his magazinesWe have resubmitted his order and he should be receiving it shortlyIf there are any further questions please don't hesitate to contact usWe would like to apologize again for any inconvenience Initial Consumer Rebuttal / [redacted] (2000, 20, 2017/05/17) */ (The consumer indicated he/she ACCEPTED the response from the business.) All we want are the magazines that we orderedI thank them for the apology and had they returned the multiple phone calls I made and left messages, they would not have needed to apologizeThey should check their messages, answer their phones, and provide better customer service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/12/01) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @hotmail.com We have checked with the publishers and the magazines will arrive with the December issuesWe apologize for any delay OFFER: Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/12/01) */ (The consumer indicated he/she DID NOT accept the response from the business.) Respectfully, Entrepreneurs Sales (ES) has provided me a similar response each time I have contacted it about my not having received this orderFor example, when I contacted ES in June, I was advised that I would receive my magazine in July or August, and my books in JulyIn September, ES advised that I would receive my books at the end of September, and my magazine in October or NovemberNo publication ever has arrivedFurther, ES's response, above, is that "the magazines will arrive with the December issues." I only ordered one magazine, not magazines (plural), and ES' response mentions nothing about my two booksFor these reasons, I do not trust that I will receive any of my ordered publications "with the December issues" or otherwiseI therefore repeat and renew my demand for a full and immediate refund of my purchase price, [redacted] Thank you! Final Business Response / [redacted] (4000, 31, 2017/01/10) */ To whom it may concern, We are showing that the books should of been delivered in NovemberWe have done a status request with our clearinghouse to see why they have not been delivered as of yetI have attached a copy of the status request and a copy of her order showing when it should of arrivedAs soon as we hear back from the clearinghouse we will contact youWe would like to sincerely apologize for the inconvenience and the delay in getting this matter resolved Sincerely, [redacted] Entrepreneurs Sales, LLC Final Consumer Response / [redacted] (2000, 34, 2017/01/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am pleased to report that my book set was delivered yesterdayI am looking forward to gifting this to my friend's childThank you very much for resolving this issue for me

Initial Business Response / [redacted] (1000, 5, 2017/04/12) */ We need Ms [redacted] 's receipt number for us to be able to look into her order please Thank you Initial Consumer Rebuttal / [redacted] (3000, 7, 2017/04/13) */ (The consumer indicated he/she DID NOT accept the response from the business.) The receipt number is XXXXXXDate of sale is 7/2/Seller was [redacted] The magazines were Gun World and Four wheelerI paid by check Final Consumer Response / [redacted] (4200, 45, 2017/06/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) My name is [redacted] and check should be made out to this [redacted] is my maiden name [redacted] XXXXX Final Business Response / [redacted] (4000, 47, 2017/06/29) */ Thank you for that informationYour refund is now processing

Initial Business Response / [redacted] (1000, 5, 2016/01/07) */ Contact Name and Title: [redacted] Manager Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @hotmail.com We apologize for the delayFirst issue will be Jan/Feb issueWe apologize for any inconvenience OFFER: Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/01/09) */ (The consumer indicated he/she ACCEPTED the response from the business.) Provided they actually deliver the magazine, I will be satisfiedIf not, I will most definitely re-open this complaintThank you Final Consumer Response / [redacted] (4200, 30, 2016/10/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) Sherry from Entrepreneurs Sales is addressing a different client in her responseI am not Mr [redacted] I will, say, however, it's somewhat gratifying to know that I'm not the only one regrets succumbing to this sales pitchPoor Mr [redacted] (Another) disgruntled magazine reader Final Business Response / [redacted] (4000, 32, 2016/10/20) */ To whom it may concern, I would like to sincerely apologize for my errorIf Ms [redacted] would please refer to my response for her case on 10/18/If there are any further questions please don't hesitate to contact us back Sincerely, [redacted] Entrepreneurs Sales, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12725171, and find that this resolution is satisfactory to me Thank you

Initial Business Response / [redacted] (1000, 5, 2017/09/05) */ Please provide us with your date of purchase and receipt number so we may look into your order

I am rejecting this response because of the following:(A)Two magazines ordered were (1) [redacted] and (2) [redacted] (B)The receipt shows the [redacted] issue cost was $and [redacted] was $with a process & handling fee of $The representative came to a total of $which we mistakenly paid.These figures do not add up We were in the middle of dinner and signed the order without verifying closely.We can send the copy of the magazine order the representative filled out and the cancelled check we paid for $90.This was a door to door magazine salesman named [redacted] showing on the order The cancelled check is SunTrust Bank # [redacted] For $to Entrepreneurs Sales made out on ll-13-17, signed by [redacted]

Initial Business Response / [redacted] (1000, 17, 2016/09/27) */ Mr [redacted] , Here at Entrepreneurs Sales we do our very best to satisfy our customers and resolve any issues that may occurWe apologize for the misvonvience however we will be sure to get you a refund as you requestedOnce again I do appologize and I hope this issue can be resolved Initial Consumer Rebuttal / [redacted] (2000, 26, 2016/10/29) */ (The consumer indicated he/she ACCEPTED the response from the business.) We received a check for [redacted] & are satisfied

Initial Business Response / [redacted] (1000, 17, 2016/07/22) */ To whom it may concern, We would like to apologize for Mr [redacted] not receiving his magazine orderWe will be issuing him a full refund within four to six weeksIf there are any further questions or concerns please don't hesitate to contact us backWe would like to apologize again for any inconvenience Sincerely, [redacted] Entrepreneurs Sales Initial Consumer Rebuttal / [redacted] (3000, 19, 2016/07/22) */ (The consumer indicated he/she DID NOT accept the response from the business.) I will accept this after I receive the refund Final Business Response / [redacted] (4000, 27, 2016/10/26) */ ***Document Attached [redacted] To whom it may concern, We are writing to inform you that we have refunded Mr [redacted] in fullHe was sent check number in the amount of [redacted] on 10/24/A copy of this check is attachedIf he does not receive his check by 10/31/please let us know right awayIf there are any further questions or concerns please don't hesitate to contact us backWe would like to sincerely apologize for the delay in getting this matter resolved Sincerely, [redacted] Entrepreneurs Sales, LLC

Initial Business Response / [redacted] (1000, 8, 2016/09/14) */ To whom it may concern, We will need a copy of Mr***'s sales receipt in order to process his request please Thank you, [redacted] Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/09/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not accept the company's response for two reasons1) The company did not fulfill my request to contact me directly to arrange settlement of the order2) They do not need a copy of the sales receipt (which will be promptly provided to Revdex.com upon request) since I have left the receipt # for the company in each of my five follphone messagesAny organization that intends to actually fulfill orders would have a record of its own receipts already in house One can conclude nothing other than that this business has no intention of ever fulfilling any ordersThe default on their order form calls for delivery to some kids' institution in another state that the buyer has never heard of in hopes the buyer will never confirm delivery took placeAnd if the buyer elects personal delivery, they anticipate that a waiting period of days will dull the memory or lose the receiptThis is a fraudulent business model that should be closed down as a criminal enterpriseThere are sufficient complaints evidenced at the Revdex.com and numerous other internet-based forums (eg., outscam) to reinforce the point that this is on-going, consistent predatory behavior There are far better ways of empowering people who need job training or a leg up than encouraging them to exploit prospective customers' kindness for a commission that generates pure profit for racketeers Final Business Response / [redacted] (4000, 27, 2016/10/25) */ To whom it may concern, We would like to apologize for being late getting Mr***'s check outWe have refunded him in fullHe was sent check number [redacted] in the amount of [redacted] on 10/24/There is a copy of this check attachedIf he does not receive that check by the beginning of next week please let us knowIf there are any further questions or concerns please don't hesitate to contact us backWe would like to sincerely apologize for the delay in getting this taken care of Sincerely, [redacted] Entrepreneurs Sales, LLC Final Consumer Response / [redacted] (2000, 31, 2016/11/15) */ Refund received and clearedComplaint resolvedGeneral action against the organization remains warranted, however, unless and until the deceptive practices cease

Initial Business Response / [redacted] (1000, 10, 2017/04/10) */ May we please have the date of sale so we can look into her order? Initial Consumer Rebuttal / [redacted] (3000, 12, 2017/04/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) They wanted the date of transaction 12/27/Check number Order number XXXXXX for Bubble GuppiesSaleswoman was [redacted] Final Business Response / [redacted] (4000, 22, 2017/05/16) */ We would like to sincerely apologize for Ms [redacted] not receiving her son's book setWe have resubmitted her order and she should receive it shortlyIf there are any questions please don't hesitate to contact usWe would like to apologize again for any inconvenience Final Consumer Response / [redacted] (4200, 26, 2017/06/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) I cannot choose yes because I am not completely satisfied yetIf I do receive the books, I will beThank you

Initial Business Response / [redacted] (1000, 5, 2017/02/16) */ We have Mr [redacted] down for Brain Games Book going to Aidan [redacted] We checked with the clearinghouse and the book was returned for an invalid addressThe receipt was difficult to readI have resubmitted the order to the address in the complaintHis book should arrive in approxfour to six weeksWe would like to sincerely apologize for no one getting back with Mr [redacted] Unfortunately, as stated on the sales receipt no refunds shall be made after the cancellation period expiresWe are unable to refund him for his orderIf there are any further questions please don't hesitate to contact us backWe would like to again apologize for the inconvenience Initial Consumer Rebuttal / [redacted] (2000, 7, 2017/02/17) */ (The consumer indicated he/she ACCEPTED the response from the business.) as long as we receive our productwe have no issues.Thank you Final Consumer Response / [redacted] (2000, 31, 2017/05/22) */ (The consumer indicated he/she ACCEPTED the response from the business.) we finally received the book we ordered back in Oct 2016.was delivered may 2017.Thank you Final Business Response / [redacted] (4000, 29, 2017/05/22) */ We were told the first book was delivered on 3/24/The customer stated the book was not receivedA second book was sent out and delivered on 5/17/Tracking number XXXXXXXXXXXXXXXXXXXXXX with the uspsIf there are any further questions please don't hesitate to contact us backWe would like to apologize for the delay in getting this taken care of