Adelin Industries LLC

Initial Business Response /* (1000, 5, 2015/12/02) */
Contact Name and Title: Lameeltra ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hotmail.com
We have checked with the publishers and find the magazine will start with the December issueWe apologize for any
delay
OFFER:
Initial Consumer Rebuttal /* (3000, 11, 2016/01/12) */
Paid for a magazine subscription that was never delivered
Ordered/paid for Taste of Home magazine 3/27/via ***Called in June.Told "order being processed; to deliver in August"Called 9/Told "orders are behind", will be sent end of monthCalled 10/"orders are behindwill get issue end of monthcontacted Revdex.com 11/29/.Business/Lameeltra *** response "will start with December issue." 1/9/16-No order received!
Written response from ENTREPRENEURS SALES on business Letter head sent to home address provided on order form acknowledging complaint and offering full refund of cost of magazine and processing and handlingRefund:magazine $+ $P&H = $
Final Business Response /* (4000, 13, 2016/01/13) */
Contact Name and Title: *** ***
We apologize for the delay, we had a bad diskYour first issue will start with the February issueAgain, we apologize for any inconvenience
OFFER:

Initial Business Response /* (1000, 5, 2017/09/19) */
We contacted Ms*** by phone today and left a message letting her know two of the magazines she ordered are no longer available to our companyWe sent her an email explaining this as well and included a list of publications we do offer
for her to choose something in place of themWe are now waiting to hear back from herIf there are any further questions or concerns please don't hesitate to contact us backWe would like to apologize for the inconvenience
Initial Consumer Rebuttal /* (3000, 7, 2017/09/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The list of magazines sent to me are mostly publications I've never heard ofI have a dollar credit with the company, and I refuse to use it to subscribe to a magazine I don't want
I would like the dollars returned to me
Final Consumer Response /* (3000, 17, 2017/12/07) */
This issue has not been resolvedI received the $refund but have not received any of the other magazines I paid for
Final Business Response /* (4000, 22, 2017/12/27) */
We have contacted our clearinghouse and are waiting to hear back as to why she has not received her publicationThey can take up to three business days to respondAs soon as we hear back we will update youWe would like to apologize for the inconvenience

Initial Business Response /* (1000, 5, 2015/06/17) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hotmail.com
We called *** *** on June 12th and was hung up onWe called on June 15th no answer and no voice mailWe sent our copy of a
magazine and her issues will arrive with the July/August issuesWe apologize for any delay
OFFER:
Initial Consumer Rebuttal /* (2000, 7, 2015/06/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Providing all three magazines start arriving I will be satisfiedI do believe that had I not contacted the Revdex.com that no magazines would have arrived and I would have been out *** I not ever do business with this company again - which is a shame because I once believed they were doing a good thing giving people second chancesNow I just think they are either a poorly run company or a shady one.....either way I am done with themThank you Revdex.com for getting assistance - if their website had provided a way to contact them directly I would have done so myself - again poorly run - or shady
Final Business Response /* (4000, 31, 2016/10/18) */
To whom it may concern,
We show that the magazines are being delivered to Taylor & Tyler TuckWe have extended the subscriptions for the inconvenienceIf there are any further questions or concerns please don't hesitate to contact us backWe would like to sincerely apologize for the delay in getting this matter resolved
Sincerely,
***
Entrepreneurs Sales, LLC
Final Consumer Response /* (2000, 33, 2016/10/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
In lieu of returning my money they did the only reputable thing they could doThat being said - I will NEVER entertain the idea of dealing with them again in this lifetime

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Thank you

Initial Business Response /* (1000, 16, 2016/07/22) */
To whom it may concern,
We would like to apologize for Ms*** not receiving her magazine subscriptionsWe will be issuing her a full refund within four to six weeksIf there are any further questions or concerns please don't hesitate
to contact us backWe would like to apologize again for any inconvenience
Sincerely,
*** ***
Entrepreneurs Sales
Initial Consumer Rebuttal /* (3000, 20, 2016/07/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)
If a full refund is received I will accept they have fulfilled their obligation to me
Final Business Response /* (4000, 28, 2016/10/26) */
***Document Attached***
To whom it may concern,
We are writing to inform you that we have refunded Ms*** in fullShe was sent check number in the amount of *** on 10/24/A copy of this check is attachedIf she has not received her check by 10/31/please let us know right awayIf there are any further questions or concerns please don't hesitate to contact us backWe would like to sincerely apologize for the delay in getting this matter resolved
Sincerely,
***
Entrepreneurs Sales, LLC
Final Consumer Response /* (2000, 32, 2016/11/14) */
I received a refund a few weeks agoYou can close this complaint

Initial Business Response /* (1000, 5, 2017/10/02) */
We would like to sincerely apologize for Ms. [redacted] not receiving her magazine as of yet. May we please have her exact date of purchase so we can look in to her order?
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Thank you. [redacted]

Initial Business Response /* (1000, 15, 2017/02/27) */
We would like to apologize for Mr. [redacted] not receiving his book sets as of yet. We show his book sets should arrive no later than 03/17/17. He will be getting the My First Library Let's Learn which is a 12 book set as well as a 12 book set of...

Nickelodeon Bubble Guppies. If there are any further questions please don't hesitate to contact us back. We would like to apologize again for any inconvenience.
Initial Consumer Rebuttal /* (2000, 17, 2017/03/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept their PLAN to resolve the matter. Because that is what I signed up for to begin with. However, if the books aren't received in their entirety, I will be reopening the case and filing a 2nd complaint with the INdiana attorney general's office. Again , I want a personal phone call at the phone number I left with you on my previous phone message, confirming the plan.
Final Business Response /* (4000, 37, 2017/05/11) */
We were told by our clearinghouse that the book was initially sent out in March. We checked back with them again when Mr. [redacted] said he didn't receive it. They stated the book should of arrived by 05/04/17. Please let us know if it has not been received. We would like to apologize for the delay in getting this matter resolved.
Final Consumer Response /* (2000, 40, 2017/05/15) */

Initial Business Response /* (1000, 5, 2017/01/30) */
To whom it may concern,
We will be issuing Ms. [redacted] a refund for her order by company check. If there are any further questions please don't hesitate to contact us back. We would like to apologize for the...

inconvenience.
Sincerely,
[redacted]
Entrepreneurs Sales, LLC.
Initial Consumer Rebuttal /* (3000, 7, 2017/01/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This company finally emailed me back after I filed the complaint with you, the City of Brunswick (Since they were soliciting without a door to door permit) and with the Attorney General's office. In their email they told me that they no longer carried the products we ordered and wanted me to select a different product. They said they sent me a letter in Sept to let me know the books were no longer available but we never received any letter and I doubt it was sent. I responded to their email saying there are no other products I want from the selection they offered and that I wanted a full refund of [redacted] which is the [redacted] for the books we ordered & never received plus the [redacted] service fee they were charging to ship them. They never responded to my refund request email and considering this has been going on for months I do not want this case closed until I receive a refund from them for the full amount we paid them: [redacted] I have attached a copy of the email correspondence

Initial Business Response /* (1000, 5, 2017/02/16) */
We will need a exact date of purchase and receipt number to look into Ms. [redacted]'s order please.
Initial Consumer Rebuttal /* (3000, 12, 2017/03/13) */
[redacted]Document Attached[redacted]
Final Business Response /* (4000, 23, 2017/09/19)...

*/
[redacted]Document Attached[redacted]
To whom it may concern,
We issued Ms. [redacted] a refund in the amount of $75.00 for products not received. She is receiving the slam magazine. We have attached a copy of her check dated 5/31/17. If there are any further questions please don't hesitate to contact us back. We would like to apologize for the inconvenience.

Your order was placed on hold as we were unsure where you wanted the books delivered. The sales agent receives a generous portion of the sale total. None of the money received goes to charity. We can have all of the books delivered by 2/14/17. Once that date is here I can contact our clearinghouse for tracking information on the book that is being sent as a gift.

Initial Business Response /* (1000, 17, 2016/07/21) */
To whom it may concern,
We are unable to locate Ms. [redacted]'s order just by her name. Could you please provide us with a receipt number so we may look up her order. If there are any further questions or concerns please don't hesitate to...

contact us back.
Sincerely,
[redacted]
Entrepreneurs Sales
Initial Consumer Rebuttal /* (3000, 19, 2016/07/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have not received any response from the company in the mail as you refer too. If they are saying they need more info from me, it is just a delay tactic. Every time I contacted them I left my info including the receipt number and my name and address. I will respond to them aGAIN. This transaction took place on 2/6/15!!!! They also defrauded 3 of my neighbors with the same scam.
RECEIPT [redacted]
DEERFIELD BEACH FLORIDA XXXXX XXX-XXX-XXXX
Final Consumer Response /* (2000, 68, 2017/08/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Their proposed resolution is accepted although at this time, I still have not received the check they keep promising. What is their delay now!!! It is more of their scam!!!! I will be happy to inform you if it ever arrives!!!!!!!
Final Business Response /* (4000, 78, 2017/08/03) */
The check is in the mail and should be received any day now. We would like to apologize for the inconvenience.

Initial Business Response /* (1000, 5, 2015/12/01) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@hotmail.com
We have checked with the publishers and the magazines will arrive with the December issues. We apologize for any...

delay.
OFFER:
Initial Consumer Rebuttal /* (3000, 7, 2015/12/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Respectfully, Entrepreneurs Sales (ES) has provided me a similar response each time I have contacted it about my not having received this order. For example, when I contacted ES in June, I was advised that I would receive my magazine in July or August, and my books in July. In September, ES advised that I would receive my books at the end of September, and my magazine in October or November. No publication ever has arrived. Further, ES's response, above, is that "the magazines will arrive with the December issues." I only ordered one magazine, not magazines (plural), and ES' response mentions nothing about my two books. For these reasons, I do not trust that I will receive any of my ordered publications "with the December issues" or otherwise. I therefore repeat and renew my demand for a full and immediate refund of my purchase price, [redacted] Thank you!
Final Business Response /* (4000, 31, 2017/01/10) */
To whom it may concern,
We are showing that the books should of been delivered in November. We have done a status request with our clearinghouse to see why they have not been delivered as of yet. I have attached a copy of the status request and a copy of her order showing when it should of arrived. As soon as we hear back from the clearinghouse we will contact you. We would like to sincerely apologize for the inconvenience and the delay in getting this matter resolved.
Sincerely,
[redacted]
Entrepreneurs Sales, LLC.
Final Consumer Response /* (2000, 34, 2017/01/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am pleased to report that my book set was delivered yesterday. I am looking forward to gifting this to my friend's child. Thank you very much for resolving this issue for me.

Initial Business Response /* (1000, 17, 2017/02/06) */
We would like to apologize for Ms. [redacted] not receiving her magazines. We will be issuing her a refund for her order. If there are any further questions please don't hesitate to contact us back.
Initial Consumer Rebuttal /* (3000, 19,...

2017/02/06) */
Unfortunately, [redacted], this company has lost credibility with me. Their suggestion was that I chose other books to order. I am not satisfied with that response. At this point I want my [redacted] back.
Best regards,
[redacted]
Final Business Response /* (4000, 21, 2017/02/14) */
We emailed her stating her books were not available and to choose something in it's place. She stated she was unwilling to do so. As stated in our response 02/06/17 we will be issuing her a refund for her order.
Final Consumer Response /* (2000, 23, 2017/02/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
If I truly receive a refund of my money [redacted] I will be satisfied.
Thank you for your assistance in this matter.
[redacted]

Initial Business Response /* (1000, 19, 2016/07/20) */
To whom it may concern,
We would like to apologize for the delay in getting Ms. [redacted] magazine to her. We show that she should of received her first issue in February. We also did enter a total of three years of the magazine for her...

inconvenience. If there are any further questions or concerns please don't hesitate to contact us back. We would like to apologize again for any inconvenience.
Sincerely,
[redacted]
Entrepreneurs Sales
Initial Consumer Rebuttal /* (3000, 21, 2016/07/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They have said that they would start sending magazines so many times. They have never stuck to an agreement and just "buy time." By promising free magazines in the future or sending one every few months. They are very shady and should be shut down and reviewed for criminal activity. I have been talked to like a dog to them, lied to and ignored. I really hope they get caught for their lies. It was not a lot of money, but if they do this to numerous people, it's quite rewarding for them. One word SCAM. I implore that their customers all be contacted to see if this is a pattern. Also, they will never offer refunds and I didn't even get the product that I initially ordered. Pleased look after hard working American consumers and investigate this further. I work for a living and my dollars should not be stolen. Thank you.
Final Consumer Response /* (2000, 39, 2016/10/26) */
Please close this case. They have sent the magazines the past few months.
Final Business Response /* (4000, 37, 2016/10/26) */
[redacted]Document Attached[redacted]
To whom it may concern,
We are writing to inform you that we have refunded Ms. [redacted] in full for her order. She was sent check number [redacted] in the amount of [redacted] on 10/24/16. A copy of this check is attached. If she does not receive her check by 10/31/16 please let us know right away. If there are any further questions or concerns please don't hesitate to contact us back. We would like to sincerely apologize for the delay in getting this matter resolved.
Sincerely,
[redacted]
Entrepreneurs Sales, LLC.

Initial Business Response /* (1000, 5, 2017/06/27) */
We would like to sincerely apologize for Ms. [redacted] not being able to get through. Our lines were down temporarily but the problem has been fixed. We are more than happy to honor her cancellation, we just need her to fax, mail, or email in a copy...

of her receipt with the notice of cancellation filled out and a copy of the check showing it cleared her account. Once we have this documentation we can process her refund. The sales agent may have been new. We do select random orders to call and verify but not all of them. If there are any further questions or concerns please don't hesitate to contact us back. We would like to sincerely apologize again for the inconvenience.

Initial Business Response /* (1000, 19, 2016/09/27) */
Mr. [redacted]
We have received your complaint, we greatly appologize for the mishap. We will look into your order and get you your product promptly. Thanks for your patience .
Final Business Response /* (1000, 21, 2016/09/27) */
To whom it...

may concern,
We would like to apologize for the delay in getting this matter resolved. May we please have Mr. [redacted]'s date of purchase and receipt number so we can look into the order?
Sincerely,
[redacted]
Entrepreneurs Sales, LLC.

Initial Business Response /* (1000, 5, 2015/06/28) */
Contact Name and Title: [redacted], Pres
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@hotmail.com
We communicated with [redacted] and we are giving her a free year of a magazine for her wait. We apologize for any...

inconvience.
OFFER:
Initial Consumer Rebuttal /* (3000, 7, 2015/07/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
On June 25 I emailed [redacted]@hotmail.com) that yes I would like the magazine reordered and would gladly accept their offer of an extra subscription. On June 28 [redacted] said no problem she would enter the magazines for me.
Today, July 2, I received an email from the same person [redacted] sounding like she's never heard from me and telling me she's left multiple messages and needs me to call her.
I don't really have confidence that this is going to be taken care of.
Final Consumer Response /* (4200, 30, 2016/10/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Yes that is my correct Georgia home mailing address. Please, if possible remove it from your posting on this website.
I appreciate the response, this can be marked as resolved when I have the refund in hand.
Final Business Response /* (4000, 32, 2016/10/19) */
To whom it may concern,
We will place Ms. [redacted]'s refund in the mail going to the new address. If there are any further questions or if she does not receive it please let us know. Thank you for your continued patience and we sincerely apologize for any inconvenience.
Sincerely,
[redacted]
Entrepreneurs Sales, LLC.

Initial Business Response /* (1000, 5, 2015/06/05) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@hotmail.com
We received the request to cancel the order. We spoke with [redacted] and informed her that the refund will be mailed in four...

to six weeks as it states on the receipt.
OFFER:
Initial Consumer Rebuttal /* (3000, 11, 2015/08/10) */
I was promised a refund since May 25, 2015. Refund in the amount of [redacted] dollars. I cancelled a subscription after the third day of sales.
Amount of refund is [redacted] dollars. I was told and the receipt states a refund in 4-6 weeks after proof of payment. I called and all paperwork was verified received.
A refund in the amount of [redacted] dollars.
Final Business Response /* (4000, 25, 2016/10/17) */
[redacted]Document Attached[redacted]
To whom it may concern,
We are writing to inform you that we have refunded Ms. [redacted] in full. We sent her check number [redacted] in the amount of [redacted] on 8/31/16. A copy of the check is attached. If she has not received it please let us know right away. If there are any further questions or concerns please don't hesitate to contact us back. We would like to sincerely apologize for the delay in getting this matter resolved.
Sincerely,
[redacted]
Entrepreneurs Sales, LLC.

Initial Business Response /* (1000, 8, 2016/08/04) */
To whom it may concern,
We would like to apologize for Ms. [redacted] not being satisfied with the service she received from our company.We have received her cancellation and have her refund processing. She was told that we do not accept post...

dated checks as stated on our sales receipt. It is also outlined that checks may be deposited and that in the case of that happening, refunds take four to six weeks to process. Her refund will be mailed no later than 8/26/16. If there are any further questions or concerns please don't hesitate to contact us back. We would like to apologize again for any inconvenience.
Sincerely,
[redacted]
Entrepreneurs Sales
Initial Consumer Rebuttal /* (3000, 10, 2016/08/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
1. I was never told by your "sales reps" that post-dated checks were not accepted so that is a lie. So this company states it is on the receipt... Ok, when it is size 10 font and the "sales reps" are impatiently waiting moving back and forth waiting for the checks to be written. Unreal. I should have received my money weeks ago due to their error yet they will not take responsibility for their wrong doing. Rude, awful, obnoxious customer service that never returns voicemails. I have nothing nice to say about this company and I will leave it at that. Never in a million years will anyone from my family, friends and including myself will buy anything from this company again. They deserve to be shut down for putting me into the financial crisis that I am in now. I have also sent a complaint to the States Attorney of Indiana. In the State of Indiana, this company is not in good standings with them either.
Final Business Response /* (4000, 18, 2016/10/24) */
[redacted]Document Attached[redacted]
To whom it may concern,
We are writing to inform you that we have refunded Ms. [redacted] in full including her overdraft fees. She was sent check number [redacted] in the amount of [redacted] on 8/31/16. There is a copy of the check attached. If for some reason she did not receive the check please let us know right away. If you have any further questions or concerns please don't hesitate to contact us back. We would like to sincerely apologize for the delay in getting this matter resolved.
Sincerely,
[redacted]
Entrepreneurs Sales, LLC.