Adelin Industries LLC

Initial Business Response /* (1000, 8, 2016/02/08) */
Contact Name and Title: *** *** Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hotmail.com
As it states on your receipt, please allow days for deliveryYour first issue will be March/April issueIf you have
further questions please call into our office
OFFER:
Initial Consumer Rebuttal /* (3000, 14, 2016/09/12) */
I paid for products never deliveredCompany cashed my check but did not deliver goods
Non-receipt Action Comics magazine subscription ordered 11/16/15, *** total chargeReceipt # XXXXX paid via check *** It has been months since orderedI filed an original complaint on 1/20/for non-receipt (Complaint case # XXXXXXXX) to which they replied they had months to process the orderWe are now well beyond months and I have yet to receive any magazine
I want a full refund of the *** that they cashed the check forNO OTHER OPTION is acceptable
Final Business Response /* (4000, 25, 2016/10/25) */
To whom it may concern,
We are writing to inform you that we have refunded Ms*** in full for her orderShe was sent check number *** in the amount of *** on 10/24/A copy of the check is attachedIf she does not receive her check by 10/31/please let us know right awayIf there are any further questions or concerns don't hesitate to contact us backWe would like to sincerely apologize for the delay in getting this matter resolved
Sincerely,
***
Entrepreneurs Sales, LLC
Sincerely,
***
Entrepreneurs Sales, LLC
Final Consumer Response /* (2000, 29, 2016/11/15) */
This may now be closedI received a check from the company last week

Initial Business Response /* (1000, 5, 2015/07/10) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hotmail.com
We have cancelled the order out and will be refunding Mr***We apologize for any delay
OFFER:
Initial Consumer
Rebuttal /* (3000, 7, 2015/07/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
On July 10, *** *** from Entrepreneurs Sales stated that they would send me a refund checkAs of July 20, I have not received the refund checkI have spoken with several other people in our neighborhood who were also scammed by her company in July - they placed orders, paid with a check, and never received their books
Final Business Response /* (4000, 20, 2016/10/17) */
***Document Attached***
To whom it may concern,
We are writing to inform you that we have refunded Mr*** in fullHe was sent check number *** in the amount of *** on 8/31/If this check has not been received please let us know right awayIf there are any further questions or concerns please don't hesitate to contact us backWe would like to sincerely apologize for the delay in getting this matter resolved
Thank you,
***
Entrepreneurs Sales, LLC
Final Consumer Response /* (2000, 24, 2016/11/04) */
You may close this caseAfter a year and a half, Entrepreneurs Sales finally refunded our *** However, this is clearly a fraudulent organization that should be shut down with the possible prosecution of the ownersI wouldn't be surprised if they are evading taxes and breaking labor laws as well

Initial Business Response /* (1000, 19, 2017/05/04) */
We are writing to inform you that we refunded Ms*** in full on 02/27/We would like to sincerely apologize for the delay in getting this matter resolved
Initial Consumer Rebuttal /* (2000, 21, 2017/05/04) */
(The consumer
indicated he/she ACCEPTED the response from the business.)
I did receive my full amount backThank you for your help in getting this resolved

We are
responding to complaint number We have contacted Ms*** by
phone and left a message letting her know both of her magazines should start
with a May/June issue around end of April.As
stated on the receipt delivery can take up to daysWe would like to
sincerely
apologize for the delay in getting this matter resolvedIf there are any
further questions or concerns please don't hesitate to contact us backWe would like to
apologize again for any inconvenience

Initial Business Response /* (1000, 8, 2015/09/30) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hotmail.com
We apologize for any delayWe have you down for two magazines one we are entering for freeThe magazines will arrive next
month
OFFER:
Initial Consumer Rebuttal /* (3000, 10, 2015/09/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is the same continued excuse, promise, and (frankly) lie I've heard for over a YEARRefund my *** please
Final Consumer Response /* (2000, 33, 2016/10/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)
No, but YesHaving to wait over 1/years to get this resolved was completely unacceptableI *am* currently and getting the magazines and enjoying them and it is nice to know they will be coming for the next four yearsHow do you people stay in business?
Final Business Response /* (4000, 31, 2016/10/13) */
To whom it may concern,
We would like to apologize for the delay in getting this resolved for Mr***We show that both Automobile and European Car are both being delivered to himHe has a total of four years for Automobile and two years for European CarIf there are any further questions or concerns please don't hesitate to contact us backAgain, we would like to apologize for any inconvenience
Sincerely,
Sherry
Entrepreneurs Sales, LLC

Initial Business Response /* (1000, 5, 2015/10/19) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hotmail.com
We spoke with *** and informed him his magazine will arrive with the November/December issueWe apologize for any
inconvenience
OFFER:
Initial Consumer Rebuttal /* (3000, 12, 2016/02/18) */
After my initial complaint to the Revdex.com in October, 2015, the company Entrepreneurs Sales promised to provide the American Songwriter magazine subscription originally purchased for *** on 1/28/(now over year ago)The company has still failed to send any magazinesI would now like to request a full refund of *** and I would ask that this company be listed with the Revdex.com as "fraudulent"Thank you
*** ***
Final Business Response /* (4000, 25, 2016/10/13) */
To whom it may concern,
We would like to sincerely apologize for the delay in getting this matter resolved for Mr***We show he should of gotten his first copy of American Songwriter by AugustIf he has not received that please let us know right awayIf there are any further questions or concerns please don't hesitate to contact us backWe would like to apologize again for any inconvenience
Sincerely,
***
Entrepreneurs Sales, LLC
Final Consumer Response /* (2000, 29, 2016/10/28) */
The issue is resolvedI started receiving the magazine in August, Thank you!
*** ***

Initial Business Response /* (1000, 8, 2017/05/04) */
We would like to apologize for Mr*** not receiving his magazine(s) as of yetWe show he should be receiving his first issue any timeUnfortunately, as stated on the receipt no refunds shall be made once the cancellation period expires
If he does not see anything by 06/01/please let us knowWe would like to sincerely apologize for the inconvenience
Initial Consumer Rebuttal /* (3000, 10, 2017/05/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
June 1st arrival for a magazine subscription that was ordered 11/14/is absurdThis is a scam
Final Business Response /* (4000, 12, 2017/05/19) */
We would like to assure Mr*** his magazine is on the wayAs stated if he doesn't see it soon please let us knowWe would like to apologize for the inconvenience

Initial Business Response /* (1000, 16, 2016/09/09) */
To whom it may concern,
We are writing to inform you that a refund in the amount of *** was sent to Ms*** on 9/2/If she has not received that check please let us know immediatelyIf there are any further questions or concerns
please don't hesitate to contact us backWe would like to apologize for any inconvenience
Sincerely,
***

Initial Business Response /* (1000, 18, 2016/09/27) */
To whom it may concern,
We would like to apologize for the delay in getting this matter resolvedWe will be issuing Ms*** a refund within the next two to four weeksIf there are any further questions or concerns please don't
hesitate to contact us backWe would like to apologize again for any inconvenience
Sincerely,
***
Entrepreneurs Sales, LLC
Initial Consumer Rebuttal /* (2000, 20, 2016/09/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Hopefully they will send the refund within 2-weeks!
Final Consumer Response /* (2000, 28, 2016/10/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Final Business Response /* (4000, 26, 2016/10/24) */
***Document Attached***
To whom it may concern,
We are writing to inform you that we have refunded Ms*** in fullWe sent her check number *** in the amount of *** on 9/29/There is a copy of that check attachedIf for some reason she has not received it please let us know right awayIf you have any further questions or concerns please don't hesitate to contact us backWe would like to sincerely apologize for the delay in getting this matter resolved
Sincerely,
***
Entrepreneurs Sales, LLC

We would like to sincerely apologize for Ms*** not receiving her magazineWe will be issuing her a refund within two to four weeksOnce the check is cut we will respond again with a copy and the date is was mailedIf there are any further questions or concerns please don't hesitate to
contact us backWe would like to apologize again for the inconvenience

Initial Business Response /* (1000, 5, 2017/02/03) */
We would like to sincerely apologize for Ms*** not receiving her magazine as of yetWe have placed a brand new order for her that will start within approxsix weeksIf there are any further questions please don't hesitate to contact us
backWe would like to apologize again for the inconvenience
Initial Consumer Rebuttal /* (2000, 7, 2017/02/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)
It will be very nice to receive the magazinesThank you and I will let you know if I don't receive them for some reasonAgain, thanks again
Final Business Response /* (4000, 25, 2017/09/20) */
We show that the magazine is being deliveredIf there are any further concerns please let us knowWe would like to sincerely apologize for the delay in getting this matter resolved
Thank you
Final Consumer Response /* (2000, 28, 2017/09/21) */

Initial Business Response /* (1000, 18, 2017/05/16) */
We show his books were delivered quite some time agoPlease let us know if those were not received right awayWe would like to apologize for any inconvenience
Initial Consumer Rebuttal /* (3000, 20, 2017/05/16) */
(The consumer indicated
he/she DID NOT accept the response from the business.)
I have received no response from the company and no delivery of books, it has been almost a year nowI have threatened to open a case in small claims court in Indiana, and still no response as of yetWith this indication that they show the books as delivered, I will contact them again, however I do not expect that they will respond as they have tried to close this case before with no performance on the contract (delivery of books)
Final Business Response /* (4000, 22, 2017/05/19) */
We have submitted a request to our clearinghouse because they state the books should of been delivered in MarchIt takes a few days to receive answers from themOnce we have heard back we will let you know right awayWe would like to apologize for the inconvenience

Initial Business Response /* (1000, 5, 2017/09/29) */
We would like to sincerely apologize for Mr*** not receiving his magazinesThey were placed under an incorrect addressWe will be issuing him a refund for his orderIf there are any further questions or concerns please don't hesitate to
contact us backWe would like to apologize again for the inconvenience
Initial Consumer Rebuttal /* (3000, 12, 2017/10/16) */
Response from the company indicated they were willing to resolve this issue and refund my money however it has now been over weeks and I have still not received a refund
Final Business Response /* (4000, 21, 2017/11/21) */
***Document Attached***
We are writing to inform you that we have issued Mr*** check *** in the amount of $This check was mailed today 11/17/We have attached a copy of the check as wellIf there are any further questions or concerns please don't hesitate to contact us back
Thank you

Initial Business Response /* (1000, 8, 2016/03/02) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hotmail.com
We apologize for the delay, your first issue will be the April issueIf you have any further questions please call into our
office
OFFER:
Initial Consumer Rebuttal /* (3000, 15, 2016/05/13) */
I was told from this compliant that I would start receiving the magazine I paid for in March/April As of 5/13/I have yet to get one issueThis needs to be addressed again with Entrepreneurs Sales Case ID: XXXXXXXXPlease respond with the next stepsThanks for your help and support*** ***
Final Business Response /* (4000, 24, 2016/07/21) */
To whom it may concern,
We would like o sincerely apologize for Mr*** not receiving his magazine as of yetWe contacted our clearinghouse and show that it was placed on a stop and hold due to an invalid addressHe should receive his first issue no later than the first part of August if he hasn't alreadyIf there are any further questions or concerns please don't hesitate to contact us backWe would like to apologize again for any inconvenience
Sincerely,
*** ***
Entrepreneurs Sales

Initial Business Response /* (1000, 10, 2017/01/27) */
To whom it may concern,
We have spoken with Ms*** by email and informed her that her order was returned due to an invalid addressWe corrected the issue for her and her magazine should start by the beginning of March or soIf she
does not see it by then please let us knowIf there are any further questions please don't hesitate to contact us backWe would like to sincerely apologize for the inconvenience
Sincerely,
***
Entrepreneurs Sales, LLC
Initial Consumer Rebuttal /* (3000, 12, 2017/01/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is not satisfactoryMy *** purchase agreement was for a subscription to supplement my son's psychology college course, arriving by the start of January spring semester (the receipt guarantees delivery within days, 12/30/16)They also responded when I had to ask, that it "typically can take weeks to arrive" which would be all the way out in mid-March, more than halfway through his semesterFurthermore, the address was CORRECT on my order form (attached)and it is ES or the clearinghouse's error for saying it was invalidThey need to refund my money for their errors and not fulfilling my order as it stated by 12/30/(attached)
Final Consumer Response /* (3000, 19, 2017/04/04) */
Re: Magazine Order#XXXXXX X/30/
It's APRIL 4th and its been over months since I placed my magazine order which your last response guaranteed I would have by March
I expect a full refund for this terrible inconvenience! I paid over $to your organization and received absolutely nothing in return with receipt and all! This is ridiculous and you should be prosecuted for this crime
Copying Revdex.com in follow up for their records
*** ** ***
Final Business Response /* (4000, 30, 2017/09/19) */
Our records indicate the magazine is in fact being deliveredPlease let us know if it has not been receivedIf there are any further questions please don't hesitate to contact us backWe would like to sincerely apologize for any inconvenience

Initial Business Response /* (1000, 11, 2017/09/20) */
We would like to sincerely apologize for Ms*** not receiving her productsWe will be issuing her a full refund for her orderWe would like to confirm the address the refund to be sent to is *** ** *** *** *** ** XXXXXIf
there are any further questions please don't hesitate to contact usWe would like to apologize again for the inconvenience
Final Business Response /* (4000, 18, 2017/10/05) */
***Document Attached***
Here is a copy of Ms***'s refund check which will be mailed out by 10/5/If there are any further questions or concerns please don't hesitate to contact us back
Thank you

Initial Business Response /* (1000, 15, 2017/04/14) */
We would like to sincerely apologize for the delay in getting Ms*** her booksWe show they should of both been delivered by 03/24/Please let us know if for some reason they were not receivedAgain, we would like to apologize for any
inconvenience
Initial Consumer Rebuttal /* (3000, 17, 2017/04/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did not receive any of my materials from this company as of yet (4/14/17)Perhaps they could double check the mailing address and at this point provide some level of tracking or signature upon delivery
My address is:
*** *** *** ***
*** *** XXXXX
Final Business Response /* (4000, 28, 2017/09/19) */
Both books were resent and should of arrived by 6/12/Tracking number XXXXXXXXXXXXXXXXXXXXXXWe would like to sincerely apologize for the delay in getting the books to Ms***If you have any further questions please don't hesitate to contact us back
Thank you
Final Consumer Response /* (2000, 30, 2017/09/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Yes the books we ordered were received in JuneThey were super small and not at all what we thought we were ordering from the formDisappointed we spent over *** on items I could have purchased for less than *** total at any bookstoreFurthermore for it to have taken months to receive our purchased items and to have gotten the Revdex.com involved before this company would respond is deplorableI am satisfied they finally stepped up and mailed our materials

Initial Business Response /* (1000, 17, 2016/07/21) */
To whom it may concern,
We would like to apologize for the delay in getting Mr***'s magazine out to himWe show that he should of started receiving it by March of If he has not yet received anything please let us know right
awayIf there are any further questions or concerns please don't hesitate to contact us backWe would like to apologize again for any inconvenience
Sincerely,
*** ***
Entrepreneurs Sales
Initial Consumer Rebuttal /* (3000, 19, 2016/07/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It has been over years since our initial order and I still have not seen one issue of Plane & PilotThey did offer me another subscription of Men's Fitness since I waited so long, and that has been coming for a few months
As a result of over years of waiting for this, I will only accept a full refund of *** to consider this matter closed
Final Business Response /* (4000, 27, 2016/09/09) */
To whom it may concern,
We are writing to inform you that a refund in the amount of *** was sent to Mr*** on 9/2/If she has not received that check please let us know immediatelyIf there are any further questions or concerns please don't hesitate to contact us backWe would like to apologize for any inconvenience
Sincerely,
***

Initial Business Response /* (1000, 8, 2016/09/08) */
To whom it may concern,
We will need Mr*** to provide us with his receipt number for us to look into his order for himIf there are any further questions or concerns please don't hesitate to contact us
back
Sincerely,
***
Initial Consumer Rebuttal /* (3000, 10, 2016/09/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Receipt #XXXXX, picture attachedPlease resolve asap
Final Business Response /* (4000, 20, 2016/10/26) */
***Document Attached***
To whom it may concern,
We are writing to inform you that we have refunded Mr*** in full for his orderHe was sent check number *** in the amount of *** on 10/24/A copy of the check is attachedIf he does not receive his check by 10/31/please let us know right awayIf there are any further questions or concerns please don't hesitate to contact us backWe would like to sincerely apologize for the delay in getting this matter resolved
Sincerely,
***
Entrepreneurs Sales, LLC
Final Consumer Response /* (2000, 28, 2016/12/07) */
I recieved my refund checkThank you for you time

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me, ASSUMING they follow through with their commitment to partially refund for the book that is unavailable ($40) within weeks and begin the subscriptions as promised within 6-weeks
Thank you