Adore Me, Inc.

Adore me has well made products, with a good selection of sizes along with very good prices. They have always been great with returns or exchanges.

I LOVE this company!!!!

Great products, very easy online app, and I'm a man and I order for my wife. GRREAT!!!

Very pleased with the service and the quality.

Hello,
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In the attachment you can find our response to the complaint ID #[redacted]
 Please let us know if there is anything else you might need.
Best regards,   Sandra N[redacted]AdoreMe, Inc[redacted]
[redacted]
[redacted]

[redacted]
 
[redacted]
  
[redacted]
Dear RevDex.com,
This is in reply to...

the
complaint ID [redacted].
Thank you so much for
contacting us.
I looked into the
customer’s case, and see that they have since reached us and been unsubscribed
as of 9/*/2014 as well as refunded in the amount of $39.95 for the month of August.
We are not trying by any
means to force customers in a subscription program.
I have attached below a
screen shot of the shopping cart with the two payment options (as seen in image
#1):
Customers who select the VIP Membership option during checkout are sent
a membership confirmation email, then two reminder emails before the [redacted]
reminding them to either skip the month or make a purchase. Customers who do
neither before the [redacted] are charged $39.95, which turns to store credit
available for their use at any time.
Emails regarding membership sent to the customer in question (as seen in image
#2):
The customer did not skip or make a purchase in May
and was charged on 05/[redacted]/2014, 06/**/2014, 07/**/2014, and 08/**/2014 but was
refunded and unsubscribed on 09/**/2014. As previously stated I have refunded
and, unsubscribed this customer.
For any remaining store credit that exceeds our
30 day refund policy please contact our claims department:
To
request a credit refund, please contact our customer service
department. All refunds are subject to our Refund Policy.
Please note: Credits
resulting from the monthly charge on the [redacted] are only eligible for a refund up
to 30 days past the date of the charge. In order to be eligible for a refund
of store credit beyond 30 days, you must write a letter to our claims
department explaining the case and why you were not able to call within our 30
day limit to request a refund. Please include your email address in the letter.
All requests sent to the claims department must be typed and mailed to:
Adore
Me: Claims
[redacted] 
Or email:
[redacted]
We will analyze your case
and provide an answer by email within 10 business days (from the postmarked
date) if you are from the U.S.  or 1 month (from the postmarked date) if
you are from Canada or another country. 
Store credit refunds are at
the sole discretion of Adore Me.com. Orders placed using Groupon, will not be
partially refunded for sets not received. The only way to receive a refund for
orders placed with a Groupon, is to return the entire order. 
Please
also refer to our How It Works section, for additional details.
Best regards,
[redacted]

Truly Love this company! Basically everything I have ever purchased thru their site/app I have absolutely loved...and You can't beat the prices for what your are getting. For sure 5 stars from me.

I can see why this business is not Revdex.com accredited.
The quality of the products was not up to my expectations. Then I see a charge on my account that was deceptively hidden during the sign-up check out process. I have no idea what I'll even be receiving. I am apprehensive that it will be difficult to reverse the charges a, so I'll most likely have to close my bank account and reopen under another bank or number so automatic withdrawals stop. I've read other online reviews where other customers filed complaints citing this.

[redacted] [redacted]
  
[redacted]
Dear RevDex.com,
This is in reply to the
/>
complaint ID [redacted]
Thank you so much for
contacting us.
I looked into the
customer’s case, and see that they have since reached us and been unsubscribed as
of 9/**/2014 and $39.95 refunded for the month of September.
We are not trying by any
means to force customers in a subscription program.
I have attached below a
screen shot of the shopping cart with the two payment options (as seen in image
#1):
Customers who select the VIP Membership option during checkout are sent
a membership confirmation email, then two reminder emails before the [redacted]
reminding them to either skip the month or make a purchase. Customers who do
neither before the [redacted] are charged $39.95, which turns to store credit
available for their use at any time.
Emails regarding membership sent to the customer in question (as seen in image
#2):
The customer did not skip or make a purchase in July
and was charged on 07/[redacted]/2014, 08/**/2014, 09/**/2014, and refunded herself
via her showroom on 08/**/2014 and 09/**/2014 for the months of August and
September. At this time the customer has no store credit in her account and was
unsubscribed as previously stated.
For any remaining store credit that exceeds our
30 day refund policy please contact our claims department:
To request a credit
refund, please contact our customer service
department. All refunds are subject to our Refund Policy. Please
note: Credits resulting from the monthly charge on the [redacted] are only
eligible for a refund up to 30 days past the date of the charge. In
order to be eligible for a refund of store credit beyond 30 days, you must
write a letter or send an email to our claims department explaining the case
and why you were not able to call within our 30 day limit to request a refund.
Please include your email address in the letter. All requests sent to the
claims department must be typed and mailed or emailed to:
[redacted] 
[redacted]
We will analyze your
case and provide an answer by email within 10 business days (from the
postmarked date) if you are from the U.S.  or 1 month (from the postmarked
date) if you are from Canada or another country. 
Store credit refunds
are at the sole discretion of AdoreMe.com. Orders placed using Groupon, will
not be partially refunded for sets not received. The only way to receive a
refund for orders placed with a Groupon, is to return the entire order. 
Please also refer to our How It Works section, for additional details.
Best regards,
[redacted] [redacted]

Best bras I've ever brought

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

I love Adore me!
It's an awesome company

Products are always good quality! Delivery is always fast. Thankyou

The obligate people to stay subscribed to their VIP member ship which charges you automatically every month even if you don't want it. I tired to unsubscribe but they didn't because I was still being in the VIP program and they say they will remove you from it but they don't and charge is timers without their consent, they stote the credit card numbers without consent of anybody that's not right and it's a huge scam something has to be done soon about this.

Love their products sizing is accurate. Many options reasonably priced.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is DISsatisfactory to me and the matter has been resolved outside of my favor, but I refuse any further contact or retort.
Sincerely, [redacted]

I don't order from Adore Me very often but when I do they never fail me, plus they're always having amazing sales!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Exceptional selection for plus sized girls! I've been happy with all my purchased...and delivery is super fast!!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, [redacted]