Amazon.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I am hoping that changes have been made to your software to avoid future issues with other customers.Sincerely, [redacted]

Hello [redacted] ,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern regarding hold on your account and gift card balance on it.I've checked and can conform that our Account specialist team have restored your access to this accountYou can now sign in and place orders.I checked order # [redacted] and see you used an Amazon.com Gift Card as payment using $gift card balance of your accountWhen you pay with a gift card, we reserve the funds for use on that specific orderHowever, we don't actually "charge" the gift card balance until the order is shipped.If you were to cancel or change the order, any unused gift card funds would go back to your gift card account balance and could then be used on another order.You can view the status of your order and payment details here:https://www.amazon.com/gp/css/summary/edit.html?orderID= [redacted] To access your gift card balance and usage history, visit Your Account:www.amazon.com/gp/css/gc/balance/I hope this information helps!Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Hello [redacted] ,I'm Sandhya Rani from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm very sorry for the inconvenience you experienced.I've checked your account and see that we've restored access to your accountThis account was temporarily deactivated while we conducted an investigation.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Sandhya R***Amazon.comhttp://www.amazon.com

Hello Ms [redacted] ,I'm Radha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear that you've not received the refund in the amount of $for one of your ordersThis is certainly not what we want our customers to experience.I've contacted our concerned department to investigate your account regarding above refund and it'll take more than the usual to receive an update from themI'll personally monitor this and I will write back to you in 2-business days with a resolution.I apologize for the inconvenience caused for youI appreciate your patience while I continue to work on this issue.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Radha K

Hello ***,I'm Mahesh from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear that you did not receive the Laptop.***, I've checked the tracking details and confirm that the Laptop is delivered to your shipping address on May 26, 11:56:AM, I'd still request you to go ahead and check with your neighbors or other household members to know if they receive the package.As the tracking shows delivered, we will not be able to refund the charges.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Mahesh.VAmazon.com

Hello [redacted] ,I'm Mahesh from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message[redacted] , as you know we encountered a delay in obtaining the item form our suppliers, and an email was sent informing you of the delay, which resulted in cancelling the item, please know we never intended this to happen.As our Customer service informed we will not be able to honor the original price, moreover the item isn't available on our website at the moment.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Mahesh.VAmazon.com

Hello ***,I'm Mahesh from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry for not delivering the package on time, I understand you are upset.***, I've checked the tracking details and see that the package was delivered to the shipping address on November 20, 11:07:AM, please check your delivery area and write back to us if you've not received the package and I'll assist you accordingly.As the package is delivered to you, please do not return it to us,keep itI've forwarded your complaint to the shipping team to make sure this isn't repeated in the future.Customer feedback like yours really helps us continue to improve our store and provide better service to our customersThanks for taking time to offer us your thoughts.Please feel free to contact us directly by replying to [redacted] if we can be of further assistance.Regards, Mahesh.VAmazon.com

Complaint: [redacted] I am rejecting this response because: sent the additional details asked for and still no resolution or response Sincerely, [redacted] ***

Hello [redacted] ,I'm Raghavender from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I wanted to let you know that I'm so sorry for the frustration this matter has causedI'd like to assure you I've reviewed all of our previous correspondence and I can see we haven't adequately addressed your concernsI hope I can be of some help to you.I understand how frustrating this experience must be losing funds you were expecting to have availableI'll need to research this further and work with the Gift Card team to understand exactly what's happenedSince this will take me some time, you can expect to hear from me by Wednesday, November 9th.Thank you for your patience and understanding as we work to resolve this issue.Please feel free to contact us directly by replying to [redacted] if we can be of further assistance.Regards,Raghavender S.Amazon.comhttp://www.amazon.com

Hello,I'm Vijay [redacted] from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear the account was closed by our account specialists team.I've forwarded this issue to our appropriate team and requested them to look into this on priorityI just wanted to let you know I'll write back in 3-business days with more information.Please feel free to contact us directly by replying to [email protected] if we can be of further assistanceVijay K.Amazon.comhttp://www.amazon.com ======================================

Revdex.com:They deliver the pressure cooker, although days late The other item in the same box was damaged and I had to make arrangements with the manufacture to get it replaced at my expense.I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***

Hello,We are unable to credit the buyer account, This is because the item has not been returned to seller of this orderBuyer could have the refund once he return the item back to seller.In summary, We are unable to credit buyers account as of now.Sincerely

Greetings from Amazon.com,The Seller's Selling on Amazon account was suspended on August 26, Funds on suspended accounts are held for days before they are eligible to be disbursed to the seller's bank accountThe funds will not be available until a full days has passed, which will not be until November 24, 2016.On November the funds will be moved from a reserved status to an available status, and will be sent to the seller's bank account on file on their next scheduled disbursement date, November Once disbursed, the funds can take 2-business days to show up in the sellers bank account.The seller is able to confirm this information in their Seller Central account, as well as check the bank account they entered to be sure the funds will go to the correct account

Hello [redacted] ,I'm Praveen from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry for the issue you had with your accountI've checked your previous correspondence and see that our colleague Janette was able to resolve your issue and you have placed your order successfully.I understand that you were put on hold for a long time while assisting you with the account issueI'm really sorry for any bad experience you had with customer serviceI'll be reviewing your phone call with us to ensure all training opportunities are forwarded to the appropriate teams within Amazon for proper handling.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.We look forward to see you soon.Regards,Praveen MAmazon.comhttp://www.amazon.com

Hello ***,I'm Jahnavi from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry that this order experience from market place seller has been a disappointmentEven though your purchase was made from one of our independent sellers, we realize that this experience may influence your decision to visit our stores again.I've checked your order # [redacted] and see guarantee claim was filed and our team is investigating the issue with sellerYou can see the most current status of your claim at the link below:https://www.amazon.com/gp/a-z-guarantee/help.html?orderID=[Order ID] [redacted] Processing should be completed within 1-weeks of the date the claim was submittedIf approved, your Guarantee reimbursement will be credited directly to the same payment method used for your purchase.I understand you would like to get item instead refundUnfortunately, we won't be able to replace items that are sold by sellers, as Amazon acts as venue of exchange and all the fulfillment is processed by sellers onlyIf you want the item, we request you to reorder the one from the link below -https://www.amazon.com/dp/B019NFX4J6I hope that the seller can quickly resolve this problem for you, and that you'll feel comfortable returning to our site in the futurePlease be assured that the vast majority of such purchases go very smoothly, and can be an easy and convenient way to find the items you need.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Jahnavi K.Amazon.comhttp://www.amazon.com

Hello,According to our records, this Selling on Amazon account was recently reinstated hours agoUsually listings can take up to hours to be updated.I have refunded the seller's monthly fees to cover the charges since the account was suspendedTo investigate on the issue with the listings not appearing in search, we would need the SKUs or ASINs.Thank you

Hello [redacted] ,I'm Arnold from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've checked your previous correspondence and understand that your phone was damaged due to the USB cable that you've bought from your website.As mentioned earlier, please that we won't be able to refund for damage that occurred.Our ''Conditions of Use'' policy under disclaimer of warranties and limitation of liability states 'amazon will not be liable for any damages of any kind arising from the use of any amazon service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through any amazon service, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing."You can read the full details of this policy at the following link:http://www.amazon.com/gp/help/customer/display.html/?nodeId=508088Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Arnold S.Amazon.comhttp://www.amazon.com

Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] oh nevermind..........life is too short to deal with amazon

Complaint: [redacted] I am rejecting this response because: it is garbageWe tried to advise you that our credit card was changed and then rebated the same day they said the product was shipped.We will do no more business with Amazon and their storefronts.I thank you for your efforts on our behalf* Sincerely, [redacted] ***

Hello Ms [redacted] ,I'm Prathyusha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your comments and I'm sorry for the experiences you've describedThat's not what we want any customer to deal with; I do appreciate you taking the time to write to us and make us aware of the situation.I've checked your order # [redacted] and I see that a replacement order # [redacted] was already created for the item.On November 13, 2017, you've contacted us and stated that the replaced device was fine and you'd like a clean exchange for the devicePlease understand, we are more than happy to help within the first days after deliveryIf any issues arise after that, we expect the manufacturer to assist under the terms of warranty.https://www.amazon.com/gp/help/customer/display.html/?nodeId=901926#cal...⇄ we've given you the exception to return the item for a refundI also see that the item is available (Galaxy style) on our websiteI'd request you to place a order for the item.https://www.amazon.com/dp/B01KOFZOYW?th=1Please feel free to contact us directly by replying to [email protected] if we can be of further assistanceRegards, Prathyusha T Amazon.com http://www.amazon.com