Amazon.com

Hello Mr [redacted] ,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I realize this has been a frustrating experience, and am really sorry about this.According to our policies, Appstore purchases are not refundable.As mentioned earlier by our Appstore team we're unable to process any refunds on Appstore purchases, I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I am hoping that changes have been made to your software to avoid future issues with other customers.Sincerely, [redacted]

Hello ***,I'm Mahesh from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear that you did not receive the Laptop.***, I've checked the tracking details and confirm that the Laptop is delivered to your shipping address on May 26, 11:56:AM, I'd still request you to go ahead and check with your neighbors or other household members to know if they receive the package.As the tracking shows delivered, we will not be able to refund the charges.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Mahesh.VAmazon.com

Hello Ms [redacted] ,I'm Radha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear that you've not received the refund in the amount of $for one of your ordersThis is certainly not what we want our customers to experience.I've contacted our concerned department to investigate your account regarding above refund and it'll take more than the usual to receive an update from themI'll personally monitor this and I will write back to you in 2-business days with a resolution.I apologize for the inconvenience caused for youI appreciate your patience while I continue to work on this issue.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Radha K

The seller has previously violated Amazon's selling polices and therefore the account was closedThe seller has agreed to all terms and conditions when opening an account with Amazon Thanks, Amazon Seller Performance Team

Hello [redacted] ,I'm Raghavender from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I wanted to let you know that I'm so sorry for the frustration this matter has causedI'd like to assure you I've reviewed all of our previous correspondence and I can see we haven't adequately addressed your concernsI hope I can be of some help to you.I understand how frustrating this experience must be losing funds you were expecting to have availableI'll need to research this further and work with the Gift Card team to understand exactly what's happenedSince this will take me some time, you can expect to hear from me by Wednesday, November 9th.Thank you for your patience and understanding as we work to resolve this issue.Please feel free to contact us directly by replying to [redacted] if we can be of further assistance.Regards,Raghavender S.Amazon.comhttp://www.amazon.com

Hello ***,I'm Bhaskar from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your situation and I'm sorry for the inconvenience.I'm not able to send you a replacement box, but if you can use tape to fix the original box, or if you can find a different box that fits the Rabbit cage, we can still accept the return.We've arranged the pick up for original and replacement order and these pick up attempts will be made separatelyI've applied a $30[$AMOUNT] promotional credit directly to your account for use on your next Amazon.com orderI hope you'll accept this as both a gesture of goodwill and an apology for this bad experience.When you place your next qualifying order, you'll see the promotional funds listed on the Order Summary page, just before you submit your orderIf the funds aren't shown, please read the following to ensure your order qualifies:http://www.amazon.com/gp/help/customer/display.html?nodeId= [redacted] I’m sorry for any disappointment caused and appreciate your understandingWhile we won’t be able to comment further on this matter, we’re always happy to help if you have any other questions - you can click a button to contact us by e-mail or phone from any Help page on our website.Best regards,Bhaskar A.Thank you.Amazon.com

Hello [redacted] ,I'm Sandhya Rani from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm very sorry for the inconvenience you experienced.I've checked your account and see that we've restored access to your accountThis account was temporarily deactivated while we conducted an investigation.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Sandhya R***Amazon.comhttp://www.amazon.com

Hello ***,I'm Mahesh from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand you'd like us to issue a partial refund for the "Vince Camuto Bands Nappa Flat Shoes Sandbar (6)".As per our policies, we will not be able to issue partial refunds for the items that are labelled as Fulfilled By Amazon, you will have to return the shoes to us for a full refund, with in the return window periodIf you haven't opened the package you're returning, it's okay to tape the Return Merchandise Authorization to the outsideWe'll pay the return shipping costs if the return is a result of our error.Please send the original "Vince Camuto Bands Nappa Flat Shoes Sandbar (6)" back to us via an economical air mail method and let us know what your return shipping costs wereWe'll then refund you this expenseFollow the links below to find instructions for returning your order:https://www.amazon.com/gp/orc/rml/DqYfmjPFRRMAIf you have any further questions, please visit our Help pages:http://www.amazon.com/help/returnsPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards, Mahesh.VAmazon.com

Complaint: [redacted] I am rejecting this response because: it is garbageWe tried to advise you that our credit card was changed and then rebated the same day they said the product was shipped.We will do no more business with Amazon and their storefronts.I thank you for your efforts on our behalf* Sincerely, [redacted] ***

Revdex.com:They deliver the pressure cooker, although days late The other item in the same box was damaged and I had to make arrangements with the manufacture to get it replaced at my expense.I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***

Hello [redacted] ,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm very sorry for the delay in getting back to youIt usually takes 1-business days for this sort of research, but in this case it took a little longer.I've collaborated with our Amazon Student team and they've confirmed that a pre-renewal notification was sent to you on December 14, 2018.The email message says:Dear [redacted] ***,Thank you for being a Prime Student memberBased on our records, your Prime Student membership will expire on Jan 23, On that date, you will automatically be updated to full-price Prime and will continue to get free Two-Day Shipping, retain access to hundreds of thousands of movies, TV episodes, Music, Kindle Books, unlimited photo storage, early access to deals, member discounts, and moreThe upgrade will be automatic, charging your default credit card (or another card on file) the Amazon Prime membership fee of $99/year*.If you are still a student and would like to remain in the Prime Student program, just verify your student status using this form before Mar 24, You can keep your Prime Student membership and renew at the discounted rate of $49/year [redacted] for up to four years.If you're not interested in continuing with Amazon Prime, please visit Manage Your Prime Membership to cancel your membershipFor more details, please refer to our Student Help section on expiration and the Prime Student Terms & Conditions."In this case, since you haven't taken any action the membership was automatically renewed to an annual membership.I see that a full refund of $was issued to your Visa card on January 23, 2018.For more details, see the Amazon Student Terms & Conditions: [redacted] We appreciate your understandingPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,SapnaRAmazon.comhttp://www.amazon.com

Hello,We are unable to credit the buyer account, This is because the item has not been returned to seller of this orderBuyer could have the refund once he return the item back to seller.In summary, We are unable to credit buyers account as of now.Sincerely

Complaint: [redacted] I am rejecting this response because:Amazon has chosen to single out my account for purchasing from Chinese sellers, I have not violated any terms, I do not have any personal relationships with any sellersI find this system atrocious, I am a bargain shopper and look for the best deals and coupons all over the internet as well as the numerous account profiles I have submitted to them for reviewALL OF THESE ACCOUNTS SHOP FROM CHINESE SELLERS...ARE THEY DISCRIMINATING AGAINST CHINESE NOW? IF I LOSE PRIVILEGES THEN ALL OF THESE ACCOUNTS PLUS SCORES MORE SHOULD LOSE THE SAME PRIVILEGEI will continue to send profile after profile to remove their privileges until mine are restoredI have several attachments to add Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] oh nevermind..........life is too short to deal with amazon

Hello,According to our records, this Selling on Amazon account was recently reinstated hours agoUsually listings can take up to hours to be updated.I have refunded the seller's monthly fees to cover the charges since the account was suspendedTo investigate on the issue with the listings not appearing in search, we would need the SKUs or ASINs.Thank you

Hello [redacted] ,I'm Praveen from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry for the issue you had with your accountI've checked your previous correspondence and see that our colleague Janette was able to resolve your issue and you have placed your order successfully.I understand that you were put on hold for a long time while assisting you with the account issueI'm really sorry for any bad experience you had with customer serviceI'll be reviewing your phone call with us to ensure all training opportunities are forwarded to the appropriate teams within Amazon for proper handling.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.We look forward to see you soon.Regards,Praveen MAmazon.comhttp://www.amazon.com

Hello Mr [redacted] ,I'm Jahnavi from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern regarding the refund on order # [redacted] .I've checked your order and see that you've ordered four items (order total is $along with shipping charges)I see that, you've returned three items except 'Womens Sleeveless Broken Hole Tie Waist Bodycon Pants Jumpsuit Romper S Black( $22.18)' and a refund of $for remaining three items was issued to your original payment method (bank account) on January 5, 2017.Refund confirmation emails for each item were sent to you on January 5, 10:AM (PST), January 5, 7:PM (PST) and January 6, 2:AM (PST) respectively.When you pay directly from your checking account, the refund amount is deposited to the same checking accountIt can take up to business days for the refund to be processed and posted to your account.The trace ID for the refund is [redacted] Your bank should have this information, too--we don't receive trace ID numbers until the bank has accepted the refundPlease contact your bank for refund confirmation.Further, I can confirm that we've not charged you $on this order additionally as mentioned in the complaintIf you see any such charge, please send us your bank statement as an attachment by replying to this email, so we can assist accordingly.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Jahnavi K.Amazon.comhttp://www.amazon.com

Hello, We have closed the buyer's claim for order [redacted] because the buyer did not return the item within days of receipt.The buyer has been provided the return information but the buyer did not return the item within the required time-frame.If the item is defective or damaged, it may be under warranty with the manufacturerThe manufacturer may be willing to repair or replace defective products if the buyer contacts them.To learn more about eligibility time frames, the buyer can visit the “A-to-z Claim Time Frames” section of the A-to-z Guarantee Help page on our Amazon.com site (http://www.amazon.com/a-to-z-guarantee).Sincerely,

Greetings from Amazon.com,The Seller's Selling on Amazon account was suspended on August 26, Funds on suspended accounts are held for days before they are eligible to be disbursed to the seller's bank accountThe funds will not be available until a full days has passed, which will not be until November 24, 2016.On November the funds will be moved from a reserved status to an available status, and will be sent to the seller's bank account on file on their next scheduled disbursement date, November Once disbursed, the funds can take 2-business days to show up in the sellers bank account.The seller is able to confirm this information in their Seller Central account, as well as check the bank account they entered to be sure the funds will go to the correct account