I purchased a Celine handbag from Beyond The RackThey guaranteed it was authentic but they liedI contacted Celine and Celine told me that Beyond the Rack is not authorized to sell Celine products and also that Celine does not sell their products onlineBeyond the Rack sold me a fake Celine bag and that is ILLEGAL!! Even Gucci is suing them for selling fake bags
I placed an order on April 24, 2016, order number On the website it said it would ship in 2-weeks, and that a shipping notification would be sent to me when it shipsAt the end of May, I checked the website to see when my order would finally ship, but the website changed the shipment date to June 2-It is now June 8th, weeks since I have placed my order, I have not received any notification from the companyI tried calling Friday, June 3rd, but their customer service line did not work and the message said to leave an inquiry on their website and they would get back to you in 24-hoursSo I filled an inquiry on their website Friday afternoonIt has been three business days now, and I have not received a response and their telephone line still does not workI am not sure how to contact them or if I will ever receive my product
Additionally, before placing my order I had a promo code to apply to the product, however it was not applying onlineI spoke to their c
I ordered a dress from beyond the rack back on Feb Upon multiple attempts to get a status of the order I kept getting a scripted message saying how they were waiting for the shipment from their supplier Well the reason I needed the dress has now passed and I requested a refund and to cancel my orderI have done this times and keep getting told hq will contact me withing a week (keep getting the same message for over a month)
I RECEIVED AN EMAIL FROM BEYOND THE RACK THAT THEY OWE ME $IN STORE CREDIT WEEKS AGO AND EVERYTIME I SPEAK TO SOMEONE THEY SAY THEY ARE STILL TRYING TO FIGURE OUT WHY IT ISNT SHOWING IN MY ACCOUNT I INFORMED THEM THAT I WOULD BE CONTACTING YOU REGARDING THIS ISSUE AND I DONT THINK THEY CARE! I AM NOT EVEN ASKING FOR A REFUND JUST THE CREDIT I AM OWED!!
I purchased a Celine handbag from Beyond The RackThey guaranteed it was authentic but they liedI contacted Celine and Celine told me that Beyond the Rack is not authorized to sell Celine products and also that Celine does not sell their products onlineBeyond the Rack sold me a fake Celine bag and that is ILLEGAL!! Even Gucci is suing them for selling fake bags
I placed an order on April 24, 2016, order number On the website it said it would ship in 2-weeks, and that a shipping notification would be sent to me when it shipsAt the end of May, I checked the website to see when my order would finally ship, but the website changed the shipment date to June 2-It is now June 8th, weeks since I have placed my order, I have not received any notification from the companyI tried calling Friday, June 3rd, but their customer service line did not work and the message said to leave an inquiry on their website and they would get back to you in 24-hoursSo I filled an inquiry on their website Friday afternoonIt has been three business days now, and I have not received a response and their telephone line still does not workI am not sure how to contact them or if I will ever receive my product
Additionally, before placing my order I had a promo code to apply to the product, however it was not applying onlineI spoke to their c
I ordered a dress from beyond the rack back on Feb Upon multiple attempts to get a status of the order I kept getting a scripted message saying how they were waiting for the shipment from their supplier Well the reason I needed the dress has now passed and I requested a refund and to cancel my orderI have done this times and keep getting told hq will contact me withing a week (keep getting the same message for over a month)
I RECEIVED AN EMAIL FROM BEYOND THE RACK THAT THEY OWE ME $IN STORE CREDIT WEEKS AGO AND EVERYTIME I SPEAK TO SOMEONE THEY SAY THEY ARE STILL TRYING TO FIGURE OUT WHY IT ISNT SHOWING IN MY ACCOUNT I INFORMED THEM THAT I WOULD BE CONTACTING YOU REGARDING THIS ISSUE AND I DONT THINK THEY CARE! I AM NOT EVEN ASKING FOR A REFUND JUST THE CREDIT I AM OWED!!