American Airlines

Complaint: [redacted]
I am rejecting this response because: I definitely was not contacted and a resolution was definitely not met. I had asked for a refund on several occasions and American Airlines chose to ignore my emails. 
[redacted]

Complaint: [redacted]
I am rejecting this response because: I tried multiple time to speak to American Airlines or on [redacted] and I got no responseI'm expecting Revdex.com to assist me in getting in touch with the right person at AA
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:They did not properly refund my loss of time, I still use the company but only when I have no other choice for travel. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: only response I got was what I had written in the complaint.  So they feel that's adequate. ?....
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:nothing has been teaolved I have yet to receive my refund as told.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on December 5, 2017. See attached.

Complaint: [redacted]
I am rejecting this response because:   American Airlines did nothing to compensate me for the need to rent a car to get to my final destination when they arbitrarily cancelled my flight.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is not  satisfactory to me. The AA did not resolve the issue and I want a full refund
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because:They've never responded to my complaint other than to say they have responded to my complaint. The issue at the core of this filing has meber been addressed. They are dodging it now just as they did when accusing me of trying to scam them.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on January 16, 2018. See attached.

Passenger has been contacted under case number [redacted] and additional information has been provided.

Complaint: [redacted]
I am rejecting this response because: I did not any reposes from American Airlines.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:  Canceling a fight doesnt cost you any money!!!!!!! It conviently cheats your customer for AA to pocket the money they spent on that leg of the flight. I spent 200.00 getting home and your lousy overpriced, price gouging, sy customer service of an airline doesnt care and wont reimburse me. The lady over the intercom said they would reimburse passengers only to avoid protest. If I ever see an AA flight canceled with a representitive boldy lying to all the customers again I will cause an uprising!! This flight # should be under investigation as it conviently cancels that leg from LAX to San Diego routinely. My family and friends have all been affected and your poor excuse of a voucher does nothing for me as I will never fly with your sy service again. Luckily, I'm in the travel industry and have already started a petion and urged clients not to fly with AA.  
 Please pass this on to AA
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on July 27, 2015. See attached.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: We were contacted by phone but no resolution was met. Business is trying to force a resolution that did not existed just to close the complaint. Our complaint is still valid...

until a formal written response meeting our desired resolution is met, which is full refund of our expenses, as detailed in the beginning.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: the referenced document is th exact source of my complaint. The American Airlines agents in Shannon identified that American Airlines was at fault...

for the cancellation, that our out of pocket travel costs would be refunded, and that’s we should contact American for reimbursement. The referenced response claims weather as the reason and claims they will not reimburse. They made a promise to customers and are not living up to it. I view this as unethical and fraudulent. Simply copying the referenced letter as a response shows they give little thought to the issue. I expect a real response if the company stands behind their product and cares about customers. 
Regards,
[redacted]