American Airlines

Complaint: [redacted]
I am rejecting this response because: only response I got was what I had written in the complaint.  So they feel that's adequate. ?....
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is not  satisfactory to me. The AA did not resolve the issue and I want a full refund
Regards,
[redacted]

Complaint[redacted]
I am rejecting this response because: th business has not shown any effort to solve the matter. I would accept a gift card of $50 value.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: the referenced document is th exact source of my complaint. The American Airlines agents in Shannon identified that American Airlines was at fault...

for the cancellation, that our out of pocket travel costs would be refunded, and that’s we should contact American for reimbursement. The referenced response claims weather as the reason and claims they will not reimburse. They made a promise to customers and are not living up to it. I view this as unethical and fraudulent. Simply copying the referenced letter as a response shows they give little thought to the issue. I expect a real response if the company stands behind their product and cares about customers. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I have yet to receive refund. They f[redacted]n finally got back to me with the info I requested. I no know what I could have and request a refund with should post to my debit card by next week... Card ending in [redacted]---------There email response:February  7, 2018  Dear Mr. [redacted] Thank you for your reply and request for refund of the unused portion of your ticket [redacted]I have submitted your refund request. Once the adjustment is processed, a credit will be issued to the original form of payment you used when purchasing the ticket.For your convenience, you can check the status of your refund at [redacted] Please allow up to 10 business days for the information to be available.Mr. [redacted], I hope this resolution will serve to resolve these issues
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:nothing has been teaolved I have yet to receive my refund as told.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I was never contacted by the business and nothing was resolved. 
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because:
 [redacted] I am writing in response to the Revdex.com letter, dated July 25, 2017, which was in response to my complaint (ID: [redacted]), reporting the unfair business practice utilized by American Airlines, Inc. (AA). (See original letter enclosed) After a lengthy back and forth between American Airlines, the Revdex.com, and multiple other affiliated agencies, the above matter was not resolved. My American Airlines' miles were confiscated, and I was provided with a cavalier response from American Airlines that they had received my correspondence and "responded accordingly." I was also mockingly instructed to visit them online at their website. Instead of actually addressing my concern, American Airlines, dismissed my concern, and blamed me, for wrongly contacting the resort to cancel my reservation (which any reasonable person 'vvould do), instead of contacting American Airlines, directly, to cancel the reservation. If I knew beforehand, that I was required to contact Amcrican Airlines directly to cancel the reservation, I would have happily done so. However, because I did what any reasonable person would do, and not what American Airlines silently required me to do, my miles were confiscated. Even though I cancelled my reservation with the hotel, which confirmed there would be no charge since I did so timely, American Airlines confiscated my miles anyway. [redacted]
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because:They never sent a response to me regarding any outcome to this situation/matter. I have since moved, and they are more than welcome to send the documentation to [redacted] San Diego, California [redacted]
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because: I was never adequately compensated for my wife, children and I having to spend an entire day and night in an airport. Many people are offered incentives to be bumped off of their flight and many times they are delayed a lot less than my family and I were. And I'm sure not all of them are American Aadvantage Members like I am. So the bottom line is that I feel my family and I went out of our way for American Airlines and they don't feel they need to do the same for us. 
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because: I bought 2 tickets for around $150 the credit card was working, and the partial Coupon was working, and when I got to the airport not only did I have to pay $450 for each tickets I also lost the around 200$ coupons I used to purchase it, Please refund me the full amounts I paid, because you voided the coupon for no good reason. 
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on February 6, 2016 and case number [redacted] on February 6, 2016. See
attached.

Revdex.com:
You are answering almost two years later. For my good fortune I paid with American Express and blocked the transaction.I think that toi answer to a complain one year and eight monts after the complain is terrible.Sincerely
[redacted]

Complaint: [redacted]
You have...

done nothing to rectify an unhappy customer for giving MY paid seat to someone else and refusing me to board. None of my flights were on time and I was refused the chance to get off the first plane to catch the connecting flight when we boarded the flight on the runway there was no reason we couldn't get off there too. It's unacceptable
I am rejecting this response because:
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because:I have NOT received any message or contact from the business in regards to the complaint. Once again, this adds to their shady business practices and poor customer service by saying they have responded to me and yet they have not. Just another way for them to dodge the issues going on within their company. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:This is 2 years after AA agreed to refund the taxes and still hasnt done so. This is unacceptabke and AA has not done what they previously agreed to do.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: It had nothing to do with the weather. When I first came to check in the first flight was already delayed and the gentleman told us it might be in our best interest to book a different flight. He took us to the head of the line and the Rep told us out right we had 39 for the connecting flight . I asked right out are u sure if not we can stay here with family that will not cost us because we have no money to be stranded and he definitely said YES. I have my partner on this flight checking in wirh me that will verify this. I have sent an email to [redacted]. If I have to I will go to Channel 10. This is ridiculous way to run a large business like this. They rare telling me that they will use this scenario to better there reps. Well hats not going to help my pocket. Thank you for all your help. 
.
Regards,
[redacted]