American Airlines

Complaint: [redacted]
I am rejecting this response because:  They didn't do a thing.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I NEVER HEARD FROM THE AIRLINES! This complaint is almost a year old, and they are blatant liars!
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because: More than two years after I made the complaint, I did not expect to see this file still open.  I will reiterate my previous response to American Airlines' feeble non-response:Due to the misinformation given and the resulting anxiety and wasted time it incurred, I asked AA to give me partial reimbursement of the frequent flier miles spent on this trip, up to 38,750 miles (half of what I spent). The email response from AA did not acknowledge any of my specific concerns, nor did it offer any form of compensation.
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because:As we stated in the original response, we do not feel what AA offered us is acceptable.  There has been no resolution.  We were offered $200 ($100 per person) compensation in the form of flight vouchers for what was worth much more than that.  We lost a night in a $400/night resort with the delay on the trip out there, which we can not get back.  As well as the day of work we missed on the return trip.  In addition to all of that, we were given food vouchers for the hotels we were forced to stay in that did not cover the cost of eating there.  We had to spend our own money to eat.  Money we would not have had to spend had we not been delayed.I believe what we are asking for is not unreasonable.  If a company causes us to miss a $400 hotel night due to their mistakes, they should reimburse us for what we lost.  Not offer us something 4 times less than that.  And additional reparations for a second lost day on the return trip plus the extra money we needed to spend at these hotels due to their delays.  Not to mention the hours of stress we were under during those days.  These $100 vouchers are not reimbursement, they are an invitation to spend more money on their airline.So no, we don't accept this response from them.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on January 16, 2018. See attached.

Passenger has been contacted under case numbe[redacted] and information has been provided.

Complaint: [redacted]
I am rejecting this response because: I DID NOT REACH MY DESTINATION!!!  WHAT ARE GOING TO DO BECAUSE YOU DID NOT GIVE ME AN OPTION ON REACHING MY DESTINATION!!  I NEED TO BE CREDITED FOR THE LACK OF TRAVEL NOT RECEIVED!!
Regards,
[redacted]

Advised passenger of the status of resolution

Passenger has been contacted under case [redacted] on March 12, 2018. See
attached.

Passenger has been contacted under case number [redacted] on January 17, 2018. See attached.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:This was not a weather related incident. Both connecting flights were missed because of faulty equipment. There were weather issues on both days, however, we missed our connections due to a nonworking commode, in one flight, and a piece falling off a plane on another flight. We missed our initial connection because American Airlines downsized the plane. When we arrived at our gate we were told there were no seats available, for us, on the aircraft. Our luggage made it back to Milwaukee hours before our flight arrived so how could this have been weather related if our bags made the original flight? I include specifics in my original letter, which I attached to my last response. Please refer to this letter if you have questions.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on April 17, 2017. See attached.

Passenger was contacted under case [redacted] on January 5, 2018. see attached

Complaint: [redacted]
I am rejecting this response because: they still haven't provide me with a resolution, they asked more question but no resolution or actual response yet.
Regards,
[redacted]

Passenger was contacted under case [redacted]. Please see attached letter

Complaint: [redacted]
I am rejecting this response because: I have not received resolution. Attached you will find a copy of the email received from the company. 
It is my email address, but I am not Justin Eskridge, nor do I know this person. It is disappointing and disheartening and makes me feel this company cares not to resolve this in a professional manner. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
   Yes I was contacted by Ms Curt They gave me reward miles just the other day I thought they had notified u too Thanks...

for your help
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: you have failed to address the ground transport expenses. As well as you state there is no record of prior correspondence regarding receipts which is false and I have spoken with several people at American assuring me they will be paid. Yet no money comes
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:  I have received no correspondence from American Airlines that address my complaint. I would like to have American Airlines contact me with what their response is. 
Regards,
[redacted]