American Airlines

Passenger has been contacted under case number [redacted] on February 3, 2018. See attached.

Passenger was responded to on March 15, 2018 under case [redacted]  Please see attached.

Complaint: [redacted]
I am rejecting this response because: It has taken 2 years for them to respond nothing. Just an automated response that leaves things just as they were. I would like them to go over my evidence again and re-consider providing compensation for over 10K of stolen things combined with medical expenses. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I have not yet received the $200 voucher as promised.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and find that this matter was resolved although not satisfactory. A day missed of pay for both my husband and I ($800), had to pay for hotel ($200) for the night, had to buy dinner and breakfast, had to buy diapers and food for our infant, and our $200 car seat was damaged by the airline for them to cancel the flight! The $200+ airline credit didn't even cover another flight. 
Regards,
[redacted]

Passenger has been contacted under case [redacted] on January 16, 2018.  Please see attached.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger was contacted under case [redacted] on February 18, 2016 and [redacted] on January 6, 2016.  Please see attached.

Passenger has been contacted under case number [redacted] on September 22, 2015. See attached.

Passenger has been contacted under case number [redacted] on March 1, 2018. See attached.

Passenger was contacted until case # [redacted] and a resolution has been met.

Passenger has been contacted under case number [redacted] on December 1, 2016. See attached.

Complaint: [redacted]
I am rejecting this response because: A special meal was requested once the ticket was purchased(months  in advance) and confirmed 2 days prior to the trip via phone.
Regards,
[redacted]

Contacted passenger and explained AA policy

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
The purpose of this email is to provide feedback regarding my above-referenced complaint which I originally filed with your Revdex.com...

Central Texas office on 10/26/17.    1.  My complaint against American Airlines (AA) originated on 08/25/17 and related to my requested refund from AA. 2.  On 11/02/17, AA called me to acknowledge that they had finally decided to issue the requested refund to me. 3.  On 11/06/17, AA issued the requested refund, thereby satisfying my complaint.   Thank you for your assistance in this matter. Sincerely, [redacted]

Complaint: [redacted]
I am rejecting this response because:There is no mention in the reply from American Airlines as to the amount they are offering to refund just that they are reviewing an applicable...

amount, I have followed the links in the letter attached by them and this offers no further information. I had already received an e-mail from [redacted] with the same information to which I replied that I will only accept a full refund of the extra fare paid for the preferential seating, to date she has not replied to me.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on January 20, 2018. See attached.

A response under case number [redacted] was sent on January 9, 2018. See attached.

Complaint: [redacted]
I am rejecting this response because: The letters do not...

address all the problems we had with American Airlines.  The connecting flights were not missed because of weather.  There was rain, in Texas, on both the incoming and outbound flights, however, the reason we missed our connections was due to broken equipment on the aircraft.  American Airlines refuses to acknowledge this.  Please read my initial letter to customer service.  It explains, in greater detail, the sequence of events that took place on February 20th and 24th.  American Airlines continually implies it was not their fault, but the weathers fault, we missed our connections.  This is not true.  We would have made our connecting flights, each way, had it not been for their flights running behind and faulty equipment.  I have attached my original letter.  Please contact me if you have any further questions.  Thank you for your time.     
Regards,
[redacted]