American Airlines

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger was responded to on February 4, 2018 in case: [redacted] Please see attached.

Complaint: [redacted]
I am rejecting this response because:I am now reporting this to you for the fourth time: I do not accept their response.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Hi [redacted], after I contacted the department of transportation aviation consumer protection division, they did contact me and...

resolved the issue.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I am in the military and can not just take trips from Charlotte to BWI. Waiving a fee of $200 is not acceptable for my loss, embarrassment and inconvenience.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: they didnt solve my complaint.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: Yes. I would like to pursue this case further. Would you like for me to re send details on such issues I experienced during my travels?Also, my phone on file is...

disconnected as I am living abroad at the moment. 
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on March 1, 2018 and case number [redacted] on March 25, 2018. See attached. Passenger has also been contacted via phone call on March 28, 2018.

Passenger has been contacted under case number [redacted]
on February 13, 2018. See attached.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. They have fully refunded all of the expenses I incurred due to its error.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger has been contacted under case numbers [redacted] on September 3, 2015. See attached.

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint [redacted], and find that this resolution is satisfactory to me.
Yes they agreed to refund the money for the flight cancellation.  American Airlines needs a better system in place to manage this and promptly refund customers for flights that are cancelled. Customers should not have to file formal complaints. This should be something that their agents can manage. I spoke to several different agents and none were able to help with this. That really is unacceptable.
Thank you,
[redacted]

Passenger has been contacted under case numbe[redacted]
on April 14, 2015. See attached.

Complaint: [redacted]
 
I...

am rejecting this response because: I have previously wrote in detail what happened when I used american airlines for travel. Which was more than four instances bad attitudes, refusal to assist, lost baggage and delayed flight. For that I was offered travel miles, approx vale $60. When I rejected that offer, they retracted that offer and stated they were closing the case on their end. They never contacted me again since.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: They didnt do anything
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:it provides no resolution to my issues and I complained about this 3 years ago. I do not even know why American Airlines is responding when they are offering nothing to me for their offenses.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: My complaint was made in January of 2016, yet the letter is dated December of 2015. I am not sure how a letter from before the complaint could be viewed as a valid response.
Regards,
[redacted]

Passenger has been contacted under case [redacted] and a resolution was offered.

A response under case number [redacted] was sent
to the customer on January 9, 2018. See attached.