Another Contract Ltd.

I will ensure that your certificate is promptly sent to you without charge, and apologize for the inconvenience. Thank you*** ***SrDirector, Operations

I am investigating your complaint and will post back once I know the details.*** ***SrDirector, Customer Operations

Complaint: ***
I am rejecting this response because: Waiting for actual response
Regards,
*** ***

Hi *** ***,I am still working with our internal team regarding those issues you have point out and will make sure those will be implemented accordinglyFor the meantime, I was able to manage to get an approval for a partial refundYou should see a $credit on your account I have attached in this email the receipt. Again, I apologize for the inconvenience and please let me know if you need anything else.Thank you.*** *** *** *** ***

Complaint: ***
I am rejecting this response because: I am again requesting a partial refund of $ Do the right thing It's not my fault that 360training has falsely advertised their course, and I should not be penalized for it I believe this is a delay tactic at this point and evidence of the type of bad business 360training is known for Again, 360training falsely advertised their course, masked their course as a MEDITEC course, and therefore misled me into believing the course was what it is not, and that MEDITEC was the company I was dealing with 360training falsely advertised their software, and I've been misled again Please stop delaying or stalling and do what's right I'm being kind and fair by requesting only a partial refund of $ The length of time this is taking is unreasonable at this point and is also evident of 360training's doing bad business Reviewing and correcting 360training's flaws or whatnot is not my responsibility 360training lied, and I want the requested refund Please stop playing games.stop
Regards,
*** ***

Mr ***,I believe someone from my team has gotten in touch with you to help you with your course to make sure you complete itI have also approved a full refund while keeping your course for completion.Please let me know if you need anything else.*** ***
*** ** ***

We sincerely apologize for your experienceYour complaint does not request a specific action from usIs there anything we may do in response?Thank you*** ***SrDirector, Customer Operations

Dear Miss ***,My sincere apologies for your experienceI have initiated an investigation regarding your concern and someone will be in touch with you.I will prioritze your concern and make sure you dont get charge for the card replacement cost. Thank you.*** ***, Manager, Customer
Support Team

My sincere apologies for your experienceI have forwarded your complaint to Mr*** ***, Product Manager for Real Estate trainingHe will contact you to resolve. thank you*** ***SrDirector, Operations

I have escalate your issue with Customer Support and will provide a response here once investigation is complete.Thank you*** ***SrDirector, Customer Operations

Mr***, Your DOL card was delayed to due your mailing address not passing successfully through CASS Certification with the US Postal ServiceYou have provided another address to our support team last week (** *** ***, Catlin, IL 61817)We will print and overnight your card to this new address
by tomorrowApologies for the inconvenience. *** ***SrDirector, Operations

We apologize for your inconvenienceI have authorized a full refundOur support team will process it and send you a receipt. *** ***SrDirector, Operations

I have authorized our Customer Support team to grant you two additional exam attempts. A representative will contact you to confirm availability of those attempts in your account.thank you.[redacted]Sr. Director, Operations

Complaint: [redacted]
I am rejecting this response because: :Makes no sense. I won't accept. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

We are investigating your complaint and will post a response here when completed.[redacted]Sr. Director, Customer Operations

Hi [redacted] I am looking into your issue and any details you can provide would be helpful. The card that was fraudulently charged under your name listed here?  Sincerely, [redacted]
[redacted]

Complaint: [redacted]
I am rejecting this response because: I still cannot access my courses to begin or complete my work and training.
Regards,
[redacted]

Dear [redacted],I apologize for your inconvenience on this issue. Allow me to investigate this further and I will have someone get in touch with you with a favorable response. Thank you.[redacted]

Dear Miss [redacted]My sincer apologies for you experience. I have tried calling you today to help you with your concern but I was routed to your voicemailbox. Please return my call at your convenience so we can finally resolve you concern.  For the meantime, I have processed a full refund of...

$327.25.Again my sincere apologies. [redacted]
[redacted]
[redacted]