Arbutus West Animal Clinic Ltd

Hi [redacted],The $23 is the value of an entire meal. Because the issues you had with the box were for small ingredients, we have decided to credit you entirely for a meal. Right now you have a full meal credit on your account as well as having been refunded $23 so in total, for this vegetable issue, you have been credited $46 total for this issue. I can assure you if the meat was sealed and the box was cool they are safe to consume.