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Aventura Air Conditioning

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Reviews Aventura Air Conditioning

Aventura Air Conditioning Reviews (204)

We cannot begin to apologize for this situationThis is not typical to how our team manages the small amount of issues that ariseYOu will receive a phone call today from a manager in our customer care departmentThis will be resolved quickly

We are extremely sorry for your experienceWe will have a customer care manager contact you today in an attempt to resolve this issue

MrJ*** It appears that we have arranged to have the product picked up and returned for a credit upon inspectionWe will have a manager contact you to confirm you are satisfied today

We are extremely sorry to hear about the issues you are experiencing with the product you ordered from usWe have a manager contacting you today to resolve the issue

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find
that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

We will have our Customer Care Manager contact youWe absolutely want you to be able to leave a reviewWe do not show any reviews from you pending, our manager will ensure your review, so long as it is product related is available on the siteThe only time we block reviews is when they contain
expletives or are easily identified as not product related

Ms ***,I want to start with an apology for the poor experience you had with our companyWe pride ourselves on delivering high quality products with quick turnaround timesWe failed you in the quick turnaround department on your orderWe will be giving you a full refund on your orderWe
apologize for any inconvenience this has caused you

The company has made no attempt to resolve this issue. They called and left me a voice mail requesting to speak to me, I return their call and got their voicemail....

They sent me an email, I responded with my request for a refund, they have not responded to my email in 4 days now. Another representative asked if I would accept store credit, at this point, I would accept this, responded to them with my acceptance, but they also have not responded to me in 7 days now. So far, I have got no resolution of this issue.

Revdex.com:
I have reviewed the response made by the business in reference...

to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Mr. [redacted], We have asked a manager to contact you regarding your situation. We apologize for the difficulty in acquiring our assistance. We will be in touch today.

[redacted] We are very sorry that your tracks did not arrive with your blinds. We are still trying to understand how this happened. We are glad that we were able to come to an agreement that satisfied your displeasure and allows you flexibility for future orders. We will identify how this happened...

and make sure it does not happen to any other customers.

It appears we spoke to you yesterday as we communicated we would in our first response. All should be rectified at this point.

We are extremely sorry to hear about the situation you are having with our company. We have asked that a manager reach out to you today and attempt to resolve the situation with you.

The representative was friendly, but was unable to offer any corrections to the order.  I will cancel the order as I was told I could do.

Thanks for sharing your concern with us. We are very sorry for the situation. It is our understanding this has been handled to your satisfaction. If that is not the case please let us know.

We believe we have a resolution to this situation in motion. We are extremely sorry for the frustration you have felt throughout this process. Thanks for giving us an opportunity to rectify the situation.

We are very sorry. Michael will be calling you today.

We are very sorry for this situation. We have a manager contacting you today to find an acceptable solution to your current problem.

We are extremely sorry for this situation.  We will have a manager contact you promptly to understand and solve this situation.

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Address: 7420 S. Kyrene Rd. Ste 119, Tempe, Oklahoma, United States, 85283

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