I received my UE Boom yesterdayWithin the packaging box, The speaker was completely out of its own box as the tape and box was damaged and the items inside had fallen out
Bought item over a month agoThey never sent itLuckily I had PayPal to file a complaint withTheir customer service never respondedWas awarded my money back through PayPalIf they're not a scan of a company they surely act like one
I ordered a bluetooth speaker from them on Ebay and they sent me a similar-looking model with different functionalityI sent them a message/return request right away and did not hear back from themDays later I sent them a separate messageDays later I still heard nothing back from them and I was forced to call Ebay and have Ebay send me a return shipping label
If they had just told me from the gthat they lacked the stock to fulfill my order I would have gone to somebody else and ordered the speaker that I wanted over a week ago
It looks like they do a lot of business, taking a lot of people's money and sending out a lot of shipments -- well with that booming business comes the responsibility of being communicative with your customersTech Rabbit has made it clear that their main priority is taking your money, with no regards whatsoever to customer service
Product (Bluetooth headphones) arrived in working order and I'm pleased so farThis is a refurb and it works greatShipping took a little longer than I hopedI'd have liked a link in the order shipped email directly to the carrierI had to manually copy the tracking # and look it up manuallyThis is my only complaint and it is minor
It was very easy to find the item I was looking for and easy to order The price was excellent and I received it in fully working condition on time I will definitely be shopping with them again
I HAD SUBMITTED AN ORDER IN THE AMOUNT OF $FOR THREE ITEMS ON 12/13/ ON 12/16/SENT AN EMAIL ASKING FOR A STATUS ON MY ORDERNO RESPONSEON 12/15/THAT AMOUNT WAS DEBITED OUT OF MY BANK ACCOUNTI RECEIVED ONE ITEM ON 12/19/WHICH WAS A PURCHASE PRICE OF $I CONTACTED TECHRABBIT AGAIN 12/20/VIA EMAIL AS THEY DO NOT HAVE A PHONE NUMBER DISPLAYED ON THEIR WEBSITEON WEDNESDAY I RECIEVED AN EMAIL BACK FROM ANTHONY STATING MY ORDER WAS SHIPPEDI EXPLANED I ORDERD THREE ITEMS AND ONE WAS SENT AND I WOULD LIKE A REFUNDHE THEREFORE RESPONDED BACK THE GARMIN WITH A PURCHASE PRICE $IS SOLD OUT AND HE CAN SHIP THE SPEAKER WITH A PURCHASE PRICE OF $I AGAIN ASKED FOR A REFUND WHICH HAS NOT BEEN ISSEDTODAY 12/23/REQUESTED A REFUNDTHIS IS VERY POOR AND UNACCEPTABLE PRACTICEA-WHY WAS I NOT NOTIFIED AND CREDITED SINCE THE GARMIN WAS SOLD OUT? B-WHY WAS THE SPEAKER NOT SENT? C- WHY WAS I NOT ISSUED A REFUNDI HAVE ALL DOCUMENTATION OF THE
The turn around time on the product was very fast! I would use this company again
Item as described, good follow up and communication
Only complaint is received it day later than email said but that was from the delivery service not techrabbit
Pleasant experience with the companyThe delivery was as expected
I received my UE Boom yesterdayWithin the packaging box, The speaker was completely out of its own box as the tape and box was damaged and the items inside had fallen out
Excellent service normally, however the item came with no instructions on how to connect so it is rather useless
Bought item over a month agoThey never sent itLuckily I had PayPal to file a complaint withTheir customer service never respondedWas awarded my money back through PayPalIf they're not a scan of a company they surely act like one
Excellent!!!
No issues so far Purchased Mac for daughter who had hers stolen by smash/grab
I ordered a bluetooth speaker from them on Ebay and they sent me a similar-looking model with different functionalityI sent them a message/return request right away and did not hear back from themDays later I sent them a separate messageDays later I still heard nothing back from them and I was forced to call Ebay and have Ebay send me a return shipping label
If they had just told me from the gthat they lacked the stock to fulfill my order I would have gone to somebody else and ordered the speaker that I wanted over a week ago
It looks like they do a lot of business, taking a lot of people's money and sending out a lot of shipments -- well with that booming business comes the responsibility of being communicative with your customersTech Rabbit has made it clear that their main priority is taking your money, with no regards whatsoever to customer service
Product (Bluetooth headphones) arrived in working order and I'm pleased so farThis is a refurb and it works greatShipping took a little longer than I hopedI'd have liked a link in the order shipped email directly to the carrierI had to manually copy the tracking # and look it up manuallyThis is my only complaint and it is minor
It was very easy to find the item I was looking for and easy to order The price was excellent and I received it in fully working condition on time I will definitely be shopping with them again
Great product at an exceptional price!!
I HAD SUBMITTED AN ORDER IN THE AMOUNT OF $FOR THREE ITEMS ON 12/13/ ON 12/16/SENT AN EMAIL ASKING FOR A STATUS ON MY ORDERNO RESPONSEON 12/15/THAT AMOUNT WAS DEBITED OUT OF MY BANK ACCOUNTI RECEIVED ONE ITEM ON 12/19/WHICH WAS A PURCHASE PRICE OF $I CONTACTED TECHRABBIT AGAIN 12/20/VIA EMAIL AS THEY DO NOT HAVE A PHONE NUMBER DISPLAYED ON THEIR WEBSITEON WEDNESDAY I RECIEVED AN EMAIL BACK FROM ANTHONY STATING MY ORDER WAS SHIPPEDI EXPLANED I ORDERD THREE ITEMS AND ONE WAS SENT AND I WOULD LIKE A REFUNDHE THEREFORE RESPONDED BACK THE GARMIN WITH A PURCHASE PRICE $IS SOLD OUT AND HE CAN SHIP THE SPEAKER WITH A PURCHASE PRICE OF $I AGAIN ASKED FOR A REFUND WHICH HAS NOT BEEN ISSEDTODAY 12/23/REQUESTED A REFUNDTHIS IS VERY POOR AND UNACCEPTABLE PRACTICEA-WHY WAS I NOT NOTIFIED AND CREDITED SINCE THE GARMIN WAS SOLD OUT? B-WHY WAS THE SPEAKER NOT SENT? C- WHY WAS I NOT ISSUED A REFUNDI HAVE ALL DOCUMENTATION OF THE
I received my order on time, and was happy with the quality of the product
Techrabbit delivers great products fast!!
I received my order from TechRabbit on time and my Samsung Gear BT Ear Phones work get and the price was amazingWould buy from them again
Quick delivery and great value Item works great Very pleased
Nice product reasonable shipping, good seller communication
I was pleasantly surprised with how well everything went in this purchase!