while I've read a lot of not so good reviews, I have had no issues with the company They have shipped my items within a day of ordering them and handled my returns quickly and efficiently I think the issue with them is that they use the USPS (post office) to ship their stuff and their tracking system isn't very good compared to UPS/FEDEX, which cause a lot of heartburn, but that not a negative toward Tech Rabbit
I purchased a MacBook Air from TechRabbit.com on 11/30/for $349.99, recieved it on 12/4/and returned it in the exact originaly packaging and condition recievied on 12/5/with a copy of the original reciept enclosed for return purposes The tracking number was provided, it was received at TechRabbit.com on 12/7/at 10:33am TechRabbit has not processed my return or refunded me after receiving the purchased item immediatley back Anthony from their customer service sent an email response after I inquired that they could not locate my return This is complete lack of ownership, professionalism and any effort to take care of a customer They have lied as it states 30day hassel free returns on their website Company hides behind email, does not respond to an emails and does not post a phone number for customers to call and follow up Please help my get the refund I am due and entitled to TechRabbit.com has the item back and I would like my refund processed without ha
After ordering I read a lot of negatives about this company an was worried but would like to say I recivied good customer service respond in min of email gave polite anwser straighten out delivery tracking merchandise arrived as told have not use yet but appears in good order would use again
I ordered a gsteering wheel for the PSgaming system and when I received it in the mail, the cord to plug it in was severedIt was a clean cut like scissors or a knife would createThe product was purchased used and the website assured me that their used products are thoroughly inspected and fully functionalI contacted the company and requested a new item because this one clearly doesn't workThey provided me with a return shipping slip and I sent it back exactly how it was packaged by the companyA week went by and I heard nothing from the companyI emailed them again and they stated it hadn't been received and when it is received they will send me a new productdays after that a new product was finally sentApproximately days later I received it and upon arrival, there was one strip of tape that was no longer holding the box closed, the items were just thrown into a box on top of each other and it was the EXACT set that was sent to me the first timeI recognized the
I ordered a smartkeyboard for an Ipad ProIt was advertised as new on the website, When I received it , the plastic covering from Apple had been removed and the carton was dentedI connected the keyboard and it did not workSince it was a new product, I called Apple for warranty serviceAfter giving them the serial number, they refused to service the item, stating that that the unit with that serial number had been compromised (I don't know that means) and Apple will not support that productI emailed TechRabbit and got a return authorization immediately and returned the product for refundI have been waiting business days for the refundTheir return policy states 1-days for processing returnsI emailed after the 4th business day, they responded to wait 1-days more for processingStill no refundI have initiated a dispute with my credit card company
My Tech was great and made my shopping experience a positive oneI am a Desktop Support Tech so I am still evaluating this laptopThe OS was not fully configured for one, so that was frustrating and appears slowIf this scenario continues then I will most likely send it back for a replacement
Placing an order was a breezeShipping was easy and arrived a little earlyProduct is as described, and was physically in good shapeThe only negative at this point is that there is considerable screen buon the tablet I orderedI am attempting to fix itOf course if it can not be corrected they have a day no hassles return policy so that is a plus
Great service, fast delivery, item exactly as described Would do business with them again
slow shipping,but product is perfect and sounds great
while I've read a lot of not so good reviews, I have had no issues with the company They have shipped my items within a day of ordering them and handled my returns quickly and efficiently I think the issue with them is that they use the USPS (post office) to ship their stuff and their tracking system isn't very good compared to UPS/FEDEX, which cause a lot of heartburn, but that not a negative toward Tech Rabbit
I purchased a MacBook Air from TechRabbit.com on 11/30/for $349.99, recieved it on 12/4/and returned it in the exact originaly packaging and condition recievied on 12/5/with a copy of the original reciept enclosed for return purposes The tracking number was provided, it was received at TechRabbit.com on 12/7/at 10:33am TechRabbit has not processed my return or refunded me after receiving the purchased item immediatley back Anthony from their customer service sent an email response after I inquired that they could not locate my return This is complete lack of ownership, professionalism and any effort to take care of a customer They have lied as it states 30day hassel free returns on their website Company hides behind email, does not respond to an emails and does not post a phone number for customers to call and follow up Please help my get the refund I am due and entitled to TechRabbit.com has the item back and I would like my refund processed without ha
I asked for NAVY BLUE color but received BLACK The piece I got seems to be a used one
great experience to get some long sought-after wall plug adapters for Bose headphones
After ordering I read a lot of negatives about this company an was worried but would like to say I recivied good customer service respond in min of email gave polite anwser straighten out delivery tracking merchandise arrived as told have not use yet but appears in good order would use again
Great serviceReceived items as expected
Fady shippshi to NY! Grrat price too!
The price and service is great
I ordered a gsteering wheel for the PSgaming system and when I received it in the mail, the cord to plug it in was severedIt was a clean cut like scissors or a knife would createThe product was purchased used and the website assured me that their used products are thoroughly inspected and fully functionalI contacted the company and requested a new item because this one clearly doesn't workThey provided me with a return shipping slip and I sent it back exactly how it was packaged by the companyA week went by and I heard nothing from the companyI emailed them again and they stated it hadn't been received and when it is received they will send me a new productdays after that a new product was finally sentApproximately days later I received it and upon arrival, there was one strip of tape that was no longer holding the box closed, the items were just thrown into a box on top of each other and it was the EXACT set that was sent to me the first timeI recognized the
Ordered and delivery were quick,as promised
I ordered a smartkeyboard for an Ipad ProIt was advertised as new on the website, When I received it , the plastic covering from Apple had been removed and the carton was dentedI connected the keyboard and it did not workSince it was a new product, I called Apple for warranty serviceAfter giving them the serial number, they refused to service the item, stating that that the unit with that serial number had been compromised (I don't know that means) and Apple will not support that productI emailed TechRabbit and got a return authorization immediately and returned the product for refundI have been waiting business days for the refundTheir return policy states 1-days for processing returnsI emailed after the 4th business day, they responded to wait 1-days more for processingStill no refundI have initiated a dispute with my credit card company
Shipped quickly and product is as described
My Tech was great and made my shopping experience a positive oneI am a Desktop Support Tech so I am still evaluating this laptopThe OS was not fully configured for one, so that was frustrating and appears slowIf this scenario continues then I will most likely send it back for a replacement
Placing an order was a breezeShipping was easy and arrived a little earlyProduct is as described, and was physically in good shapeThe only negative at this point is that there is considerable screen buon the tablet I orderedI am attempting to fix itOf course if it can not be corrected they have a day no hassles return policy so that is a plus
The IPAD I ordered arrived securely and quickly; thanks for that
Works fine right now
The product is ok in functionality but it’s thicker than my SamsungI probably would appreciate it more had I got it for the coupon code price,oh well
Purchased a lot of stuff from this merchant and love the experienceExcellent Customer Service