Ordered beats earbuds in "no fuss packaging" on cyber Monday
Pros: Great price Came sealed and packed securely
Cons: No immediate email confirmation of sale took over hrs for acknowledgement My Credit Card pinged me back immediately after transaction
shipping was a bit slow as it took over a week to arrive Guess I'm spoiled with Amazon
Amazing Customer Service: I'm not one who buys a lot, returns a lot or complains a lot, but I had to leave a good word for TechRabbit I purchased a drone for my son for his birthday, and there was a minor fault on the droneBecause it was his birthday I wanted it to work, of course, so inquired about sending it back TechRabbit promptly, and I mean promptly, sent the shipping label over email, took it back, replaced it and then sent it back for free Not only that, they responded to emails and questions This is remarkable customer service these days, so, yeh, five starts for TechRabbit
Ordered a Wearon a deal they hadIt arrived a week later and all appears to be goodCan't beat the price and they also emailed me to see if I had received my package which was thoughtful
I shopped with TechRabbit several timesThe one time there was an issue with a product they went above and beyond to fix the issue and replace the product with problem
I recently (Oct 19, 2016), purchased a "refurbished" wireless gaming headset from techrabbit.comThe headset arrived October 25, immediately upon opening the package I noticed that the material covering the foam padding on the left earcup was coming apart so that the foam was coming apart in a fine black dustPlugging in the headset and putting it on I noticed the right earcup produced no soundMy complaint is that I now cannot log in to the TechRabbit website, my account has seemingly been deletedI tried to recover my account more than five times and never received any communication from them whether it be automated or otherwiseI tried to contact their customer service but still have received no communication
*** *** presented TechRabbit's offer for a refurbished Parrot Bebop Drone on May 8, 2017.I commented/posted about the many mediocre/poor reviews they get, and the customer complaints about the poor "service after the sale" after searching reviews on the web
I said, "Because of these poor reviews/ratings, I think I'll passOn the same day, Anthony (from TechRabbit) replied to my comment by saying, "We understand your concern, however, these reviews do not reflect the silent majority that receives items in great condition with no issuesAlso, comments you have seen may have been during a time where we were experiencing influx due to a holiday, etcWe encourage you to order this and if for whatever reason you have an issue please contact us at [email protected]; we will make sure your receive the 5-star experience you deserve." So I went ahead and ordered the drone, which I received days later
Upon the first flight my grandson and I noticed a blurry spot on the vi
Everything I have purchased from Tech Rabbit is exactly as shown on the siteI have always been completely satisfied with the productsGreat prices, fast and free shipping, Tech Rabbit is and should be a #place to purchase tech devices Thank you, Sincerely, *** ***
Purchased item did not come in original packaging, but not concerns other than thisGood communication overall
Ordered beats earbuds in "no fuss packaging" on cyber Monday
Pros: Great price Came sealed and packed securely
Cons: No immediate email confirmation of sale took over hrs for acknowledgement My Credit Card pinged me back immediately after transaction
shipping was a bit slow as it took over a week to arrive Guess I'm spoiled with Amazon
Works perfect
Got it today looks great
It's a Christmas gift
Amazing Customer Service: I'm not one who buys a lot, returns a lot or complains a lot, but I had to leave a good word for TechRabbit I purchased a drone for my son for his birthday, and there was a minor fault on the droneBecause it was his birthday I wanted it to work, of course, so inquired about sending it back TechRabbit promptly, and I mean promptly, sent the shipping label over email, took it back, replaced it and then sent it back for free Not only that, they responded to emails and questions This is remarkable customer service these days, so, yeh, five starts for TechRabbit
Very unhappy we're is my order!! No shipping updates!! No Order Received
Ordered a Wearon a deal they hadIt arrived a week later and all appears to be goodCan't beat the price and they also emailed me to see if I had received my package which was thoughtful
I shopped with TechRabbit several timesThe one time there was an issue with a product they went above and beyond to fix the issue and replace the product with problem
I recently (Oct 19, 2016), purchased a "refurbished" wireless gaming headset from techrabbit.comThe headset arrived October 25, immediately upon opening the package I noticed that the material covering the foam padding on the left earcup was coming apart so that the foam was coming apart in a fine black dustPlugging in the headset and putting it on I noticed the right earcup produced no soundMy complaint is that I now cannot log in to the TechRabbit website, my account has seemingly been deletedI tried to recover my account more than five times and never received any communication from them whether it be automated or otherwiseI tried to contact their customer service but still have received no communication
Positive reviewPrice excellentCommunication was very effectiveDelivery was freeAnd got a free gift too
I had a positive experiencie whit TechRabbit, good price for a good product
*** *** presented TechRabbit's offer for a refurbished Parrot Bebop Drone on May 8, 2017.I commented/posted about the many mediocre/poor reviews they get, and the customer complaints about the poor "service after the sale" after searching reviews on the web
I said, "Because of these poor reviews/ratings, I think I'll passOn the same day, Anthony (from TechRabbit) replied to my comment by saying, "We understand your concern, however, these reviews do not reflect the silent majority that receives items in great condition with no issuesAlso, comments you have seen may have been during a time where we were experiencing influx due to a holiday, etcWe encourage you to order this and if for whatever reason you have an issue please contact us at [email protected]; we will make sure your receive the 5-star experience you deserve." So I went ahead and ordered the drone, which I received days later
Upon the first flight my grandson and I noticed a blurry spot on the vi
AAA+
Ordered the Solo beatsGreat product great shipping on time
Received my order promptly, as expected, at a good price
Excellent business! Easy to buy from and shipping is quick
Great vendor to do business withAlthough the tracking feature did not work, the follemail near delivery date was outstanding, and we'll weganized
Everything I have purchased from Tech Rabbit is exactly as shown on the siteI have always been completely satisfied with the productsGreat prices, fast and free shipping, Tech Rabbit is and should be a #place to purchase tech devices Thank you, Sincerely, *** ***
Ordered a Drone controller, Was defective and I returnedReturn shipping was free , and I received my refund in days with no problems
Nice iPadNo issues with communication or mailing