Bay Colony Associates, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. In addition, yesterday I received an email from the business (*** of Consumer Care at Procter & Gamble/Cascade) indicating that they will now mail me a refund gift card (allowing 2-weeks for delivery), essentially honouring their advertised money back guarantee
Many thanks to your Revdex.com for contacting this company on my behalf
Regards,
*** ***

We want you to be happy with the quality of the P&G products that you receive, so
we manufacture and
package them under
stringent quality control to make sure they
reach you in the best possible
conditionWe’re very sorry you received products in this condition over the past three
monthsPlease know
we appreciate the time you’ve taken to bring this to our attention and we’ve shared your comments with our Quality Assurance Team
Your satisfaction with the quality of our service
is important to us, tooWe’re sorry you were disappointed with the responses you received when you tried to contact us in the past about your purchasesIf you contacted us with a different email address or postal address, please let us know, so we
can check into this furtherWe’ve reviewed our records and were unable to find any
contacts prior to your email to us on March
After we received your
message on March 3, we sent a prepaid debit card to help compensate for your purchasesIn order to consider your
request for additional compensation, we will need more
information. Please scan copies of the
receipts showing each individual purchase and send them by email to us. If the
receipts are no longer available, you can mail the products to P&G
An email was sent separately to provide the email address you can use to send the
receipts, as well as the postal mailing address you can use to ship the
products to usIf
you mail the products to P&G, please send them using a delivery service
that offers a tracking numberWe are not responsible
for items lost in the mailIf you include a copy of
the guaranteed delivery receipt, we will compensate for the postageOnce these items
have been received, we
ask that you allow weeks for review of your request
Again, we are sorry you had this
experience. We value your loyalty
through the years and we appreciate the opportunity to address your concerns

Thank you for your interest in ***Effective October 1, 2016, *** is owned by *** *** We’re sorry we cannot redirect your e-mail. We kindly ask you to contact *** *** via their website -*** ** and they should respond to your query within
working days

Revdex.com:
* *** *** *** *** *** ** *** *** ** *** ** *** ** ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]i have not receive that coupon of the vacuum yet even tho they said I will get a new coupon within days.
Regards,
*** ***

P&G's reply is inadequate, and fails to acknowledge state and federal sweepstakes laws.The sponsor is required to make certain that rules are posted in every store, which Shoprite has stated is the sponsor's responsibility, not Shoprite's.NYS General Business Law 369e states that winners's lists must be available by SASE, and must include full names, not first names only First-names-only is just computer-generated No proof!P&G's sweepstakes rules always state that entrants give their permission to P&G and all of its affiliates, subsidiaries, advertising and sale promotion agencies, law firms, weblinks, etcto use the entrant's name, likeness, photo, voice, etcin all media in perpetuity THIS NULLIFIES ANY CLAIMS OF PRIVACY.P&G has the best corporate lawyers in the world They know every state and federal law pertaining to games of chance and sweepstakes.Emails are not sufficient Rules must be posted in every store, and complete winners's list must be available by SASE IT IS THE LAWThis is not about "disappointment" It is about LAW.Instead of P&G being a role model for other corporations to follow, it is the BIGGEST BULLY ON THE BLOCK.I am still waiting for P&G to send me the complete winners's lists for Fantasy Football anf Game Day It wants customers to buy its products but P&G treats them with disrespect THE BIGGER THEY ARE, THE HARDER THEY FALL.Sincerely,xxxxxxNYS General Business Law 369e attached

Thanks for choosing SecretIt's great to hear you're pleased with the way Secret Clinical Strength Invisible Solid works for you and we wish you were equally satisfied with the Advanced Solid version We're sorry you didn't get the protection you needed and regret your disappointment with the
service you received when wrote to request assistance Your satisfaction means a great deal to us, so we appreciate your efforts to bring this to our attention and thank you for the additional information you provided by phone. Since the product you purchased in March has an expiration date of May 2015, this may explain why you didn't get the performance you've come to expect from Secret Clinical Strength Once a deodorant/antperspirant is past the expiration date, we don't recommend using it as we can't guarantee it will work properly As discussed, we're following up by postal mail on your request for replacement and you can expect to receive our letter in 2-weeks. We're also sharing your report with our systems team that you didn't receive the replies we sent to your messages to usStaying in touch with our consumers is important to us, so we appreciate learning of your experience. If we can be of additional assistance regarding this matter, please let us know You can reach us by calling ###-###-#### and leaving a detailed message We value your loyalty to Secret and welcome the opportunity to be of assistance to you

We’re very sorry you were disappointed with the Braun Shaver, as well as the service you received when corresponding with usAs a Company, we're dedicated to making products that improve the lives of our consumers who use them, and great service to our consumers is at the heart of what we do
Please be assured all Braun products are engineered to provide the best shave possible, and the effective use and benefit of our products is our priorityAs a result, it’s important that we understand what you experienced, and we appreciate your bringing this to our attentionThe information you provided is valuable to our ongoing efforts to maintain our high standards, and you can be sure all your feedback has been reported to the appropriate people within our company We’re working directly with you to gain a better understanding of your experience and to come to a mutually agreeable resolutionNancy from our Corporate office has spoken to you by phone and left you voicemail messagesNancy is awaiting a return call from you to confirm whether or not you received the mailing she referenced in a recent phone conversationWe look forward to hearing from you again soon Again, we’re sorry you had this experience and regret the inconvenience this has caused youIf we can be of additional assistance, please let us knowWe value your loyalty to P&G products and welcome the opportunity to address your concerns

*** *** ***
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*** ** *** ***Dear *** ***:This letter is in response to our participant, *** *** ***’s complaint regarding non-vestedaccumulations in
the amount of $2,which were forfeited and returned to The ***
** *** *** General Administration in November 2015.For clarification TIAA does not determine a participant’s vesting for funds contributed to theircontractConversely we obtain this information from the participant’s respective employer priorto processing a withdrawalThe participant is paid the vested accumulations and the non-vestedamounts are remitted to the institutionIn the case of *** *** they were returned to The*** ** *** *** General Administration.I called and spoke with *** *** *** in Human Resources at *** *** ***on March ** who confirmed they have had multiple communications with *** *** sinceOctober regarding her concernsShe indicated *** *** was employed at *** for a periodof months (January-June 2012) and during that time contributions were being remitted toalternate carrier ***The funds from *** were transferred to TIAA-CREF on January **,and the participant subsequently requested a withdrawal in August The employeeaccumulations were paid out to her while the non-vested funds were returned to The ***
** *** *** General Administration later in November 2015.While employed at East Carolina University (a period of months) *** ***’s contributionswere being remitted to ***Upon leaving that institution she requested a distribution in 2009and I was informed she was not vested for the employer contributions which were returned toThe *** ** *** *** General AdministrationOn the other hand *** distributedthe employee accumulations to her in the amount of $1,607.77.I have attached the requisite paperwork from The *** ** *** *** verifying ***
*** was not vested for the employer contributions at both *** *** *** and*** *** ***.We appreciate the opportunity to address *** ***’s inquiry and suggest she contact The*** ** *** *** General Administration if she has any further questions regardingthis issueShould the Revdex.com have further questions about this matter, please contact TIAA-CREFdirectly by e-mail at *** Sincerely,Sean L***SrCustomer Resolution ManagerEnclosures

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Thanks for getting in touch via the Revdex.com (Revdex.com.) We’re very sorry you were disappointed with your recent purchase of a Gillette razorWe appreciate your letting us know, and we shared your report with the appropriate people within our companyPlease check your e-mail for a follow
up message. Again, we’re sorry you had this experience and regret any inconvenience this has causedThanks again for reaching out and allowing us to address your concerns

Thanks for contacting the Revdex.com (Revdex.com) about BraunWe’re very sorry you were disappointed with a shaver and with your communications about servicing the deviceAs a Company, we're dedicated to making products that improve the lives of our consumers who use them, and the effective
use and benefit of our products is our priorityIn addition, we work hard to provide excellent care to all of our consumersPlease be assured all Braun products are extensively tested for quality and safety, so it’s important that we understand what happenedThe information you provide is valuable to our ongoing efforts to maintain our high standards of quality and service, and we appreciate your bringing this incident to our attention. You can be sure it has been reported to the appropriate people within our company We understand our authorized Service Center called you and also provided you with a video showing the device working as intended, including its cleaning and charging stand, with a Braun plug/cordThe Service Center found no mechanical issues with the device and returned it to youWe were able to confirm UPS delivery on 01/21/to your mailing address Again, we’re sorry you had this experience and regret any inconvenience this has caused youWe value your loyalty to P&G products and welcome the opportunity to address your concerns

Thanks for writing to let us know about your recent experiences with GainWe appreciate
your loyalty through
the years and want you to be happy with the quality of our productsWe’re sorry to hear of your disappointment with the
performance of Gain Flings and your report that a bottle of
Gain Island Fresh
leaked in the trunk of your carWe understand this must have been very frustrating and hope you’ll
accept our sincere apology for any inconvenience this caused you
Please know the quality of our products is very
important to us, so we have several checkpoints along our manufacturing lines
to help make sure they reach you in the best possible conditionYour comments
are important to our ongoing efforts to maintain our high standards and you can be sure that we’ve shared your
feedback with our Quality Assurance Team
Your satisfaction is important to us, so we’re sending a Citibank prepaid debit card in the amount of $to
refund your purchase of Gain Flings and the carpet cleaner you used to clean
the trunk of your carAs a gesture of goodwill, I’m also sending Gain coupons which we hope you’ll
enjoy using on future
shopping tripsPlease look for the card and coupons to arrive in separate
mailings within the next three weeks
If we can be of additional assistance, please let us
know. You can reach us by replying to
the email we’ve sent directly to you or
by calling ***. We appreciate your interest in
Gain and welcome the
opportunity to address your concerns

The insect was in the diaper in the bagBut the company said this occurred during the shipping process, or it's possible the diapers were shelved near infested products at the store or in a warehouseHow the insect enter the closed bag? They don't care about the health of babies

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The company is basically just dodging the questionBut it is apparent that they are not going to actual answer the questions that were posedYou can close the case with an unsatisfied customer.
Regards,
*** ***

We understand leaks are the last thing you need when caring for your little ones and realize how frustrating this can beWe’re so sorry to hear of your experience when using Pampers Baby Dry diapers and hope you’ll accept our heartfelt apology for your disappointment with our response to your
messagesYour satisfaction means a great deal to us, so we’re glad you got back in touch to let us know how you feel.Please know we’re grateful you decided to try Pampers and we want you to be happy with the absorbency your children receive when they’re wearing our diapersAs you know, babies come in all different shapes and sizesAnd just like clothing, diapers fit every baby differentlyAt Pampers we measure thousands of babies' legs, bottoms, and waists to try to ensure our range of diapers and sizes provide a good fitOur diaper sizes are organized by weight, and since no two babies are the same shape you will notice some overlap between sizesIf you're experiencing leaks, we recommend moving into the next size up diaper, particularly if your baby is close to the upper end of the weight range of the diaper you're currently using, as there is more absorbent material in the larger diapers.Again, we’re sorry to hear of the leaks you experienced while using Pampers Baby Dry size 3. We’d love for you to give our diapers another try, so we’re sending additional coupons you can use for any diaper size or version. Please allow 7-business days for delivery by postal mail. If you have additional questions, please let us know. You can reach us by calling *** and leaving a message. We appreciate your interest in Pampers and welcome the opportunity to address your concerns

Thank you for your recent purchase of TidePlease know we’re dedicated to
manufacturing high quality products and we have many checks in place to help make sure our products reach you in the best possible conditionWe’re sorry to
hear of the problem
you reported with your bottle and regret
your
disappointment with our response to the claim you
submitted. We appreciate the time you’ve taken to get back in touch and welcome the additional opportunity to
address your concerns
Maintaining our high quality standards is very important to us and evaluating the bottle is the best way for us to understand the problem you
reported. We appreciate you letting us know about the difficulty you encountered when you tried to mail it
at your local post office
using the pre-addressed, postage-paid label we provided. We realize this is frustrating and we've shared the information you provided with the appropriate people within our company
Your satisfaction is important to us, so we’re following up by postal mail as discussed Please allow 2-weeks for our letter to arrive. If you have additional questions or concerns,
you can reach us by calling ***. We value your loyalty
to Tide and hope you will continue to enjoy using our product in the future

As I have said before, I did not take before or after photos', of all my hair I had to cut offAlso, my sister is a "hair-cut/coloring Master", so, I know what I'm doingALSO, THEY still have not read all of the so, so many likewise complaints', at their own websiteIt was not until WEEKS later, I saw Wal-Mart, K-Mart, pulling that color off the shelves'. I thought well, at least they know they have a serious problemTHEN, I started seeing the SAME color at the discount dollar stores!!They, Proctor and Gamble, then had the total disrespect to send me "Pampers' baby Diaper coupons', in the mail-yesterdayI will never take a picture of myself till I look like a girl againI do NOT appreciate me, the consumer, being treated like trash

I’d like to withdraw my complaint. Braun called today and is sending a refund. Thank you.*** ***