Beau Derma

Hello, We attempted to locate you by utilizing all of the information provided even the first and last of the credit cared which you used to purchase to locate the transaction, but we were unable to find any under your name Please make sure you are filing a complaint to the correct companySincerely, Beau Derma

Roman [redacted] , We recently received your complaint ID [redacted] from the Revdex.com regarding your account with Beau Derma We take complaints very seriously and we hope this response will provide you with additional informationWe received your order on March 25, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a two week trial period starting from the date of your order processing in which you could cancel your account to avoid further charges On your order page you were provided with the following information: We are confident you will see the benefits of using our Beau Derma Product within our day shipping trial programYou are taking the next step toward a more confident you! Upon signing up for your trial offer, your credit card provided will be charged a One-time Shipping & Handling fee of $If you contact customer service to terminate your trial enrollment within day of the date that you enroll in the Program, you will not receive any additional product and you will not be charged anything elseYour enrollment date is the date that you submit your order for the trial productAll orders are shipped within 2-business daysIf you do not cancel within day of the date that you enroll in the Program, we will charge the same card you provided at enrollment the monthly membership fee of $Then, beginning about days after enrollment in membership program we will send you a fresh monthly shipment of the product and charge your card $when each supply shipsYou can cancel monthly shipments and avoid further Monthly Charges at any time by contacting customer service at hours a day, Days a week These terms were presented to you in multiple places on our website when you ordered our productIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on April 8, You were then enrolled into our monthly shipment program and received two additional package at the cost of $ The first time we heard from you regarding the cancelation of your account was on June 11, Your account was immediately canceled and you have not received any shipments or charges since then Our representative made every effort to assist you with a refundWe have provided you with a full, immediate refund of $and requested you send the product back Your return was received within the return deadline date and a refund of $was already issued back to you on June 11, That is the full product price of the June shipment As stated in our purchase terms you may only return the most recent shipment for a refund Your account remains canceled and you will not receive any further shipments or charges Sincerely, Beau Derma

Hello, We would be happy to refund the charges for the customer unfortunately, she must contact her bank or credit card company for more information about the chargesShe has requested a chargeback; therefore, she is disputing the chargesHer account has been cancelled and will no longer be receiving anymore products or be chargedAlso, it was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf she customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Beau Derma www.trybeauderma.com [email protected] (888) 510-

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a courtesy full month refund of $on
3/30/2015. Please allow up to
business days for the credit to show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
Beau Derma

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a refund of $ on 4/16/and an additional $totaling $94.90. Please allow up to
business days for the
credit to show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription. Sincerely,Beau Derma

Hello,
According to our internal records, The customer has been processed to be refunded on 1-12- Please allow up to business days for the credit to showSincerely,
"">
Beau Derma
www.trybeauderma.com
[email protected]
(888) 510-

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full month customary refund of $on 2/24/2015. Please allow up to
business days for the credit to show. Also, please be aware that it was
stated in the terms and conditions that the customer would be charged for the
full days for the trial bottle if they didn't cancel before the days was
overThe system does not and will not allow the client to proceed to the
checkout section to complete the purchase unless he acknowledges the terms and
condition of the product The customer is automatically signed onto our
monthly subscription until they call in and ask to cancel the product.
After the customer finishes their day supply of the product, they will be
charged on the card on file for a day supply plus shipping and handling
Usually, the customer must receive and RMA number from the customer service
department to return the product and they will then receive a refund.
Nevertheless, the customer account has been cancelled and will no longer be
receiving anymore products or be chargedIt was stated in the terms and
conditions every customer agrees to before proceeding to check outThe customer
must call in and cancel their account before the day trial is overIf the
customer fails to cancel their account, they will be charged for the trial
product and be subscribed onto our monthly subscription.
Sincerely,
Beau Derma

Hello,
His/ Her account has
been cancelled and will no longer be receiving anymore products or be charged
It was stated in the terms and conditions every
customer agrees to before
proceeding to check outThe customer must call in and cancel their account before
the day trial is overIf the customer fails to cancel their account, they
will be charged for the trial product and be subscribed onto our monthly
subscription.
Beau Derma
www.trybeauderma.com
[email protected]
(888) 510-

Hello,We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a courtesy one month refund of $( $on 5/7/and a check will be mailed in an additional amount of $81.41). Please
allow up to
business days for the credit to show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription. Sincerely,Beau Derma

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I have spoken to my credit card company, who will now cancel my request to dispute the charges, and also see that my account has been credited as indicated by the business on December 16, 2014. I now consider this complaint resolvedThank you for your time
Regards,
*** ***

Hello,
His/ Her account has
been cancelled and will no longer be receiving anymore products or be
charged
It was stated in the terms and conditions every customer agrees to before
proceeding to check outThe customer must call in and cancel their account before
the day trial is overIf the customer fails to cancel their account, they
will be charged for the trial product and be subscribed onto our monthly
subscriptionNevertheless, we have refunded the client for the amount of $which is the disputed amount Please allow 3-business days for the credit to showSincerely,
Beau Derma
www.trybeauderma.com
[email protected]
(888) 510-

Hello,
The customer is currently going through a chargeback processso we are unable to refund the customer at this timeSincerely,
Beau Derma

I ordered - day no risk, money back guarantee product from Beau DermaI tried the product, did not like it and called customer service days after I received the product to cancel the auto delivery and receive an RA number to return the productBy that time my bank account showed they had
already charged me $ Customer service told me the auto delivery had already been scheduled although I DID NOT have the product for the day trialI said I would promptly return the auto delivery and return the sample which I didI never received the auto deliveryAll I got from their customer service was the runaroundSo, I have paid $for absolutely NOTHINGThat's quite a chunk out of my social securityHow can they charge mr $for nothing? Thank you for your attention to this matter

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $on 4/29/2015. Please allow up to
business days for the credit to
show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
Beau Derma

Hello,
To Whom It May Concern,
serif;">According to the Terms and Condition of
the product, the customer would be charged $for the trial bottle if they
didn't cancel before the days was overThe customer is automatically signed
onto our monthly subscription until they call in and ask to cancel the product
After the customer finishes their day supply of the product, they will be
charged on the card on file a total of $for the bottle which includes a
$shipping and handling feeUsually, the customer must receive and RMA
number from the customer service department to return the product and they will
then receive a refund. Nevertheless, we have refunded the client for
the total amount of $89.95 and have cancelled his/her subscription within our
database. Please allow 3-business days for the credit to show
Sincerely,
Beau Derma
www.trybeauderma.com
[email protected]
(888) 510-

Hello
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $on 2/13/and an additional $on 4/14/totaling $
Please allow up to
business days for the credit to show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
Beau Derma

Hello,
Per the customer :
Desired Settlement
I want to see this company
put out of business for practices that compromise the safety and well being of the publicThey are a danger to society, untrustworthy, and recklessThey will undoubtedly continue to be a threat to any person that uses their productsDisband the company and never allow the owners, ceo's, and managers to be allowed to work in any form of health and hygiene business or servicesMy lawyers have been informed and I will pursue this to the fullest degreeI don't want a refund for their unsafe practices, I want their business to be terminated.The customer is not seeking for any type of compensation and just wants put a bad review In every industries there will be complaints because certain product will work for one, while another product will work for another Please close the complaint.Sincerely,Beau Derma
www.trybeauderma.com
[email protected]
(888) 510-

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $ on 4/16/2015. Please allow up to
business days for the credit to show from the refunded
date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription. Sincerely, Beau Derma

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $on 4/8/and an additional $on 4/14/totaling
$94.90. Please allow up to
business days for the credit to show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
Beau Derma