Beau Derma

Hello,
The client is requesting refund from *** *** please refer client to file a a complaint with *** ***Sncerely,
Beau Derma

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hello,
We are in receipt of you complaint on behalf of *** *** ***. We understand the customer frustrations and have responded
to the complaint by providing a refund of $on 2/2/and an additional $on 2/6/
totaling $89.95.
Please allow up to business days for the credit to show. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Beau Derma
www.trybeauderma.com
[email protected]
(888) 510-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** I accept the $refund from Beau DermaHowever, they stated to talk to *** for the other $refund*** *** has the same address as Beau DermaPlease send the remaining complaint to:
*** ***
WMcFadden Ave suite BSanta Anna, CA Please let me know if I need to do anything furtherThank you*** ***

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $on 3/10/15. Please allow up to
business days for the credit to show
from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
Beau Derma

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $4/6/2015. Please allow up to
business days for the credit to show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
Beau Derma

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $on 4/6/2015. Please allow up to
business days for the credit to show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
Beaud Derma

Hello,
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His/ Her account has
been cancelled and will no longer be receiving anymore products or be charged
It was stated in the terms and conditions every customer agrees to before
proceeding to check outThe customer must call in and cancel their account before
the day trial is overIf the customer fails to cancel their account, they
will be charged for the trial product and be subscribed onto our monthly
subscriptionNevertheless, the client have been refunded the total amount of $ Please allow up to business days for the credit to showSincerely,
Beau Derma
www.trybeauderma.com
[email protected]
(888) 510-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Although I would like to add that the company's "small print" that they adamantly insist on copying and pasting to every single complaint the same response regardless of the complaint which is the exact same copy and paste they put for their *** *** complaints as well, is ONLY available on THEIR website at THEIR checkout and should be made available on their pop up sites/sales page or any other way they have of conducting a transactin as well as telling consumers when they place a phone order as this is all NOT done on THEIR WEBSITEAlso this company should have tracking for the shipping and since they are NOT Revdex.com accredited they should not be allowed to say that they are on a recorded line in order to get salesThank you Revdex.com I am glad to be done with HALF of this company (since they renamed the other half as a separate company if though it's the same address and sales on statements)
Regards,

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $on 3/10/2015. Please allow up to
business days for the credit to show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
Beau Derma

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action (sending me a check for $76) and, if it does, will consider this complaint resolvedI also want to say for the record that Beau Derma’s website DOES NOT require any acknowledgement of their terms in order to submit your information to order the trial product.
Regards,
*** ***

Hello,We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $on 7/23/2015. Please allow up to
business days for the credit to show from the refunded date.
Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription. Sincerely,Beau Derma

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Beau Derma contacted me asking for the first and last digits of the card used I supplied that They responded that they could not find my account and to call customer service I called the number given and was put on hold and then hung up on I called back and gave all my info asked for I offered to give the dates my card was charged and the digits listed on my statement identifying the chargeI was told that there is nothing they can do to help me
Regards,
*** ***

Hello,
We are in receipt of you complaint on behalf of the client the client was never charged and the transaction was voided on 2/15/ Also, please
be aware that it was stated in the terms and conditions that the customer would
be
charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
Beau Derma
www.trybeauderma.com
[email protected]
(888) 510-

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a two full month refund of $on 4/29/totaling $179.90. Please allow up to
business days for the credit to show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
Beau Derma

Hello,
We are in receipt of you complaint on behalf of the client. We understand the customer frustrations and have responded
to the complaint by providing a one time full month refund of $on 2/9/2015.
Please allow up to business
days for the credit to show. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Beau Derma
www.trybeauderma.com
[email protected]
(888) 510-

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $on 3/16/2015. Please allow up to
business days for the credit to
show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
Beau Derma

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The company is negligent in, not only its reckless practices, but also from accepting responsibility for it's unsafe practices This isn't one complaint, from one person This is also from many, many individuals that have posted reviews online and through the Revdex.com The companies practices are detrimental to the well being and safety of it's consumers All potential consumers beware! The company is very correct in their response that I don't want money My safety has been compromised and I want to make all potential consumers of this vile company aware of their unethical practices This isn't a matter of the product not working It is a matter of the product being dangerous
Regards,*** ***

Hello,
The customer is in the process of a charge back and we must wait until it is settle before we can proceed with any type of reimbursementsSincerely,
Beau Derma

Hello,
According to our system, the transaction was previously voided Please have the customer contact their credit card company directly in regards to the issue as the transaction was voided Also, the client uploaded clips of a confirmation of order Confirmation of order is to confirm what the customer have order, but the transaction was voided in the end Also,
please be aware that it was stated in the terms and conditions that the
customer would be charged for the full days for the trial bottle if they
didn't cancel before the days was overThe system does not and will not
allow the client to proceed to the checkout section to complete the purchase
unless he acknowledges the terms and condition of the product The
customer is automatically signed onto our monthly subscription until they call
in and ask to cancel the product Please have have client revisit the website to review the Terms and conditionSincerely,
Revita Eye
www.revitaeye.com
[email protected]
(888) 206-