Bench Craft Company

Complaint: ***
I am rejecting this response because:You're right, remediation is futile when one party refuses to "Budge". It's a shame that your company refuses to budge, but considering your unethical business practices, I'm not surprised
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meRefund received
Sincerely,
*** ***

We have contacted this customer and resolved her complaintWe consider this complaint closed

Complaint: ***
I am rejecting this response because: I will only consider it closed AFTER I receive my refund
Sincerely,
*** ***

We have contacted this customer and addressed his concernsWe consider this complaint closed

We have spoken to this customer and resolved the issueWe consider this matter closed

This customer's concerns were addressed with the customerWe consider this complaint closed

We have spoken with this customer regarding her experience and we believe a resolution has been agreed uponWe consider this complaint closed

This complaint isn't closedAfter we hung up I went to both golf courses where my ad is suppose to beOnce again no advertisement is in either courses bookYou said you were going to mail me copies of
the yardage bookThat really doesn't mean a thing to me that you have copies of the bookUnless the book is in the hand of potential clients then you haven't fulfilled our agreementI still feel like I have been cheated out of $Also, I again spoke to both courses golf directors and general managersBoth have said that I'm one of many that have called or inquired about the same problem with Bench CraftThe only way this complaint will be resolved is with a full refund of $795.
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Complaint: ***I am rejecting this response because: I have not yet received in my account the agreed upon settlementI will advise you when the funds are creditedI
called my bank and check the account each day to determine if the funds have arrivedThey have not as of 6-2-pmSincerely,*** *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***-***

Complaint: ***I am rejecting this response because: we are still working on information to respond to their calls They claim a hard copy was sent to our office but we have never received anything An email of the same is not acceptable We would like another hard copy sent We are checking with the golf course directly about their advertising.Sincerely,*** ***

We have addressed this customer's concerns and consider this complaint closed

We have addressed this customer's concernsWe consider this complaint closed

Complaint: ***
I am rejecting this response
because:The representative that called me kept interrupting me every time I tried saying anything. He was outright rude, so I simply said "goodbye" then disconnected. Placing a phone call to try to "re-mediate" an issue and never actually giving both parties the opportunity to speak is both unprofessional and disrespectful. Ironically he warned me that he would say that he was hung up on, which is absolutely true, because he left me know alternative. I'm guessing that is because it is how their "conversations" go with anyone that calls with a dispute. Not allowing me to get a word in is not a conversation. This company clearly has *** business practices therefore any further contact from them is both not necessary and not welcome.I will resolve the issue with ***, since I have clear evidence that I never agreed to the contract which they claim to hold me responsible. The only resolution I would except from this company to consider this case resolved is a complete refund and no further contact from them.
Sincerely,
*** ***

We have attempted to contact this customer times to address his concerns and have not received a return phone callWe would like identify why he is getting information from the golf course contrary to what they are telling usIt is unfortunate that the customer will not take the time to contact us so that we can resolve the discrepancy

We have spoken with the customer and addressed her concerns. We consider this complaint closed

We have contacted our customer and have addressed the issues listedWe consider this complaint closed

We have contacted the customer and he has agreed that all of his issues were resolvedHe is aware that he will be receiving an email in regards to closing out the case
Bench Craft Company