Best Price Moving and Storage, Inc.

This company has some of the best customer service I have ever experiencedFrom the moment I received my initial quote provided by Daniel, the company ensured that my needs were fully accommodatedHaving previously dealt with other moving companies in the past (I've had to move a few times due to the nature of my job), I was pleasantly surprised by the amount of care Best Price takes in handling my furnitureThe movers were very friendly and professionalIn summary, this is my go to movers from now onI would recommend my friends and everyone who is looking for a reliable and hassle-free move to go with them

The *ustomer was indeed upset prior to her pi*k up being performed be*ause of the *hange in datesShe was given a $dis*ount for this adjustment and she de*ided to *ontinue the moveShe was given the option to go with another *ompany if she didn't feel *omfortable *ontinuing with usWe are
happy that she was delivered within the time frame given to her and that there were no delaysWe are also very sorry to hear about the damaged itemsThe *ustomer *an start a *laim by going to www.mymove*laim.*omAll the information she needs about the *laim pro*ess is listed on the website and the *laim formOn*e the *laim is settled she will be *ompensated a**ording to the *ontra*t

Amazing crew!! Quote was accurateOffice staff were extremely helpfulThe crew arrived on time and took overExtremely efficient and competentThis company was worth every pennyThey even helped me to arrange the furniture in the new place which was great as this was a short notice move and we had little time to plan such detailsI highly recommend them

The customer has been contacted and our representative provided him with all the necessary information so he may file a claimOnce the claim is settled our company will issue a check to the customer for the agreed amount

They told me that they would do whatever necessary to provide us with the best move possibleThey worked at prompt pace and did their job effectivelyI had a piano and they were able to move that without any damageI will recommend them especially to all of my acquaintancesThey are a highly efficient moving company and I wish their every success

Three guys moved me out of my old apartment in hr and moved me into my new apartment in hrTransit time between the places took minThis was the smoothest move I've encountered in my lifeI was SO pleased with them

Initial Business Response /* (1000, 8, 2015/01/19) */
We apologize for the inconvenience to the customer due to the missing itemsOur staff has tried to locate the items but we have not been able to locate them as of this timeWe advise the customer to file a claim with *** ***
*** by going to www.mymoveclaim.com so he may get compensated for his lossIf the items are found they will be shipped to him right away
Initial Consumer Rebuttal /* (3000, 10, 2015/01/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This business offered me per pound which would be less than $for over $in lost merchandiseThey will not return emails, or phone calls, and routinely hang up on me and other customers based on other complaints I have readI completely refuse their "offer" and demand retribution for my time and property that they have lost or stolen
Final Business Response /* (4000, 12, 2015/01/22) */
Since the customer does not agree with the amount settled according to the contract the next step is arbitrationThe company in charge of the arbitration process is *** XXX XXX-XXXXWe advise the customer to contact them for further information
Consumer Response /* (-5, 17, 2015/02/13) */
This company has NOT resolved this complaint, only tried to throw me off by forcing me to pay $for arbitrationNo legitimate resolution was ever attemptedThey are crooks!
Consumer Response /* (4200, 20, 2015/02/13) */
This company has not kmade any attempt to resolve my complaint at allThey are crooks and asked me to pay an additional $to arbitrate, they know that nobody is going to pay this amountIts a scam
Consumer Response /* (4200, 21, 2015/02/13) */
This complaint has not been resolved, their resolution was for me to pay an arbitration firm $and they would have to pay the firm the same amountI would actually settle for this amount, but this is simply a ploy because most people will not pay this fee, and this company knows that

Moving to a new place is certainly a difficult job and it is hard to imagine doing so without a good moving company at your sideAs my children had grown up, I decided that we would need more space and got a new bedroom apartment in downtown Chicago, some distance away from my current homeA lot of things had to be moved to the new house, which made the task seem daunting But a friend’s suggestion came to our rescue and we decided to enlist the services of Best Price Moving to take care of the inter city movingTheir representatives were punctual enough to contact us on immediate basis and evaluate our needs, in terms of things to be transported to our new homeThey were extra cautious with the package and transport of the fragile items and to our utter surprise, not even a single item was broken in transitEverything was carried step by step and went perfectly according to the charted scheduleThe best thing is that all their services came right within our budget, something which is seldom expected of moving companiesBut Best Price Moving has proved that good things can easily fit in your pocketWell done Best Price Moving, I give you a Star rating for your wonderful service!

I completely agree with other reviewers, you and your team have done an incredible job todayNow I see how it makes your company such a reputable “Brand” in our community

From one side, they did a good job on my move-they were friendly and efficient, took good care of my items and I thought the price was totally fairOn the other hand, the pickup window was days and not one, and even though I specifically asked for it to be on Tuesday, the movers called on Tuesday to tell us its going to be WednesdaySo I ended up wasting an entire day that I could be working in vain

Initial Business Response /* (1000, 5, 2015/02/25) */
We have already apologized to the customer for the behavior of our employeeThe customer was never hanged up on, but the conversation was interrupted due to the phone line becoming disconnectedThe employee was reprimanded and we hope
the customer won't judge an entire company based on the behavior of one personWe understand that the customer had great experiences with of our other representatives and we are very happy to know thatUnfortunately we cannot refund the customer the move cost since all the services were provided, but we would like to offer her a courtesy compensation of $

Very impressive and I'm so happy with my experienceI highly recommend this moving company, especially the three individuals that helped me

The movers arrived exactly when they said they wouldThey were friendly, professional and really knew what they were doing.I would definitely recommend them to friends and use them again myself!

Amazing moving company! Totally recommended, very professional and time efficient!
The movers were Very cordial and friendlyThey saved my life today with everything I hadTo move to my new apartment

Every person that we dealt with was amazing
The movers were on time to show up, worked like machines to move our stuff, took a great deal of care, and were friendly and professionalOf the three times we've used movers, they were far and away the most reassuring and stress-relieving

The customer must submit a claim or he cannot be compensated for the damagesWe cannot offer him a settlement unless he goes through the claim process so that the damages can be evaluatedWe apologize if this is an inconvenience but the process is the same for all of our customers

Junior and the team did an excellent job on our moving day! They were prompt, friendly, and attentive to our requestsThey were very efficient and provided attention to detail when it came to what they were movingHighly recommended!

I can’t express how delighted I am with the movers at Best Price Moving & StorageWe had a last minute and fairly urgent moveJack and his time were honest, realistic with what needed to be done and were happy for me to assist to minimize the costThe team was careful, diligent and really took ownership with what needed to be done and made sure this was as stress free as possibleJack was very helpful & friendly and they were very accommodating when we thought we might have to change the moving date, luckily we didn'tAm very glad we used them and would definitely recommend

Pleasant, efficient, reasonable and honestThis is our 6th move with this company and they were wonderful as alwaysThe moving crew members are always professional and knowledgeableThey are easygoing and patientI recommend them to all my friends

Moving from one city to another can be a big worry for any person but this hassle can be reduced to minimum if one is able to get the services of a good moving company to help one outAnd this is exactly what Best Price Moving did for us when we had to relocate from Chicago to Lakeview last yearAttention to detail and adherence to deadlines have become the hallmark of this moving company, and this is what we got from it from the beginning till endRight from the appraisal of the things to be moved to packing, loading and transportation, the representatives of Best Price Moving were extremely professional and courteous in their attitudeThese people even helped us to unpack our stuff and settle it out in our new place, a service which was completely beyond our expectationThey made the moving experience completely simple and pleasant for us, something which we would always appreciateWe would definitely recommend their name to anyone who would ask as well as hire them again whenever we need to moveBest Price Moving means an excellent job at affordable price, adding a completely new dimension to the complicated task of moving!